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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Samsung TV app Hangs on startup

Samsung TV app works first time but subsequently hangs on startup. Power-cycle TV is only way to correct issue. First reported in Jan 2017 but nothing has been done. Situation needs addressing.

  • Regular
  • Samsung TV app works first time but subsequently hangs on startup. Power-cycle TV is only way to correct issue. First reported in Jan 2017 but nothing has been done. Situation needs addressing.
  • ZullyB
  • Roadie
  • 1107 Views
  • 6 comments
  • 0 likes
  • Samsung tv app application
  • Closed
  • 1107 Views
  • 6 comments
  • 0 votes

Spotify not working on Samsung TV AND Playstation 4

It's been weeks now, and all I get to see is the loading screen. I tried reinstalling, doesn't work. Anyone knows what's up?

  • Casual Listener
  • It's been weeks now, and all I get to see is the loading screen. I tried reinstalling, doesn't work. Anyone knows what's up?
  • ZullyB
  • Roadie
  • 954 Views
  • 8 comments
  • 0 likes
  • PlayStation4
    Samsung
    Samsung tv app application
    Sony
  • Closed
  • 954 Views
  • 8 comments
  • 0 votes

Does not open app?

Hi. Tried to delete app and install it again without any help.What to do?Brd Mirjam.

  • Casual Listener
  • Hi. Tried to delete app and install it again without any help. What to do? Brd Mirjam.
  • Mirirosen
  • Casual Listener
  • 127 Views
  • 6 comments
  • 0 likes
  • Samsung tv app application
  • Closed
  • 127 Views
  • 6 comments
  • 0 votes