Announcements

Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Terrible sound quality on Chromecast

Hi!I am trying to listen spotify on the Chromecast but it sounds so terriblethat I can't listen it. It seems to be so packed that bass and high peaks just doesn't come out like it should. Im using latest spotify app on my phone and Chromecast Ultra. ...

  • Regular
  • Hi! I am trying to listen spotify on the Chromecast but it sounds so terrible that I can't listen it. It seems to be so packed that bass and high peaks just doesn't come out like it should.  ...
  • Alfredo
  • Roadie
  • 3638 Views
  • 24 comments
  • 2 likes
  • Android
    chromecast
    Chromecast Android
    Sound Quality
    TV
  • Closed
  • 3638 Views
  • 24 comments
  • 2 votes

Volume too quiet on ANDROID devices

Recently switched from an iPhone to an Android. I use an Auxillary cord, as my vehicle and home stereo are a bit older. I can MAX the volume out on my Android and system and it still not be nearly as loud as the iPhone would be at half the volume.I n...

  • Casual Listener
  • Recently switched from an iPhone to an Android.  I use an Auxillary cord, as my vehicle and home stereo are a bit older. I can MAX the volume out on my Android and system and it still not be ne...
  • Ayekaye02
  • Casual Listener
  • 275 Views
  • 6 comments
  • 2 likes
  • Sound Quality
    Volume Control
  • Not An Issue
  • 275 Views
  • 6 comments
  • 2 votes

Spotify for Xbox without subwoofer-signal

Hi, I’ve recentst switched from Deezer to Spotify primairely because of the Spotify-app on Xbox One. But there’s a problem with the app: it doesn’t put out any form of Subwoofer-signal and I’m left with a thin sound without much bass. The audio-setti...

  • Regular
  • Hi,   I’ve recentst switched from Deezer to Spotify primairely because of the Spotify-app on Xbox One. But there’s a problem with the app: it doesn’t put out any form of Subwoofer-signal and I...
  • Erika
  • Roadie
  • 365 Views
  • 2 comments
  • 1 likes
  • Sound Quality
    subwoofer
    Xbox One
  • Closed
  • 365 Views
  • 2 comments
  • 1 votes

The Brian Jonestown Massacre - Your Side of Our Story album still sounds mono

Hi I submitted this issue back in August but the album still sounds mono. I did not see any resolution to this. It sounds like bad AM radio The album URI is spotify:album:6QMKUtqMjWwE5Bm1o23fC2 https://community.spotify.com/t5/Ongoing-Issues/The-Bria...

  • Music Fan
  • Hi   I submitted this issue back in August but the album still sounds mono. I did not see any resolution to this. It sounds like bad AM radio   The album URI is  spotify:album:6QMK...
  • FabianS_Bogota
  • Roadie
  • 61 Views
  • 1 comments
  • 0 likes
  • mono
    Sound Quality
  • Not An Issue
  • 61 Views
  • 1 comments
  • 0 votes

Premium - Crackling, Stuttering

Crackling and stuttering sounds with and without headphones while using Spotify Premium on Moto X, Android 5.1. Recent issue (might be with most recent app update, but I can't be sure as my apps are set to auto-update)

  • Casual Listener
  • Crackling and stuttering sounds with and without headphones while using Spotify Premium on Moto X, Android 5.1. Recent issue (might be with most recent app update, but I can't be sure as my apps are ...
  • EstefanyA_Bog
  • Roadie
  • 116 Views
  • 4 comments
  • 0 likes
  • Android
    Mobile
    Sound Quality
  • Closed
  • 116 Views
  • 4 comments
  • 0 votes

How to fix bad sound quality?

The sound quality is terrible! Soundtracks sound terrible on here. It sounds like the music quality just cannot handle some of the songs. Its not smooth, its crunchy and wobbly. Definitely not worth the $5/month if the sound quality sucks

  • Casual Listener
  • The sound quality is terrible! Soundtracks sound terrible on here. It sounds like the music quality just cannot handle some of the songs. Its not smooth, its crunchy and wobbly. Definitely not worth ...
  • naCermE
  • Newbie
  • 1518 Views
  • 10 comments
  • 0 likes
  • Sound Quality
  • Fixed
  • 1518 Views
  • 10 comments
  • 0 votes