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Ongoing Issues

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Forum Posts

No Spotify on Galaxy Store - Galaxy Watch

PlanPremiumCountryIndonesiaDeviceGalaxy S10+Operating SystemAndroid Pie My Question or Issue Hi Spotify Team, I want to ask about the spotify, when i search for the spotify on galaxy store, i cannot find it, can somebody help for this? because i want...

  • Casual Listener
  • Plan Premium Country Indonesia Device Galaxy S10+ Operating System Android Pie   My Question or Issue  Hi Spotify Team, I want to ask about the spotify, when i search for the spotify...
  • Semuellentho
  • Gig Goer
  • 87247 Views
  • 630 comments
  • 667 likes
  • Galaxy Watch
    Samsung
    Spotify
  • Fixed
  • 87247 Views
  • 630 comments
  • 667 votes

[iOS] App crashes when I try to turn off car view in the settings

I am unable to turn off the option to "allow Car view to automatically turn on when Spotify connects to your car's Bluetooth" in the settings. My app crashes every time I attempt to turn off the default "Car view" in the settings of Spotify on my iPh...

  • Regular
  • I am unable to turn off the option to "allow Car view to automatically turn on when Spotify connects to your car's Bluetooth" in the settings. My app crashes every time I attempt to turn off the d...
  • Xenia
  • Moderator
  • 7662 Views
  • 31 comments
  • 71 likes
  • app crashes
    app crashing
    car view
    Crash
    crashes
    Help
    iOS
    iphone
    iPhone 6s
    settings
    Spotify
    turn off
    turn off car view
  • Fixed
  • 7662 Views
  • 31 comments
  • 71 votes

Clicking & dragging inside the search bar moves entire Spotify window

The subject says it all!Im using a MAC OSX currently and when I attempt to highlight a word in my searchbar and delete it, It instead moves the entire spotify window. 1. IE : search: Escape The Fate2. Click and drag over the words "The Fate"3. Instea...

  • Casual Listener
  • The subject says it all! Im using a MAC OSX currently and when I attempt to highlight a word in my searchbar and delete it, It instead moves the entire spotify window.   1. IE : search: E...
  • Leo
  • Spotify
  • 550 Views
  • 2 comments
  • 5 likes
  • Bar
    bug
    Desktop
    drag
    osx
    report
    Search
    Spotify
    Window
  • Case Closed
  • 550 Views
  • 2 comments
  • 5 votes

Spotify DM's

Hey, I can't find the Spotify DM section anymore. Did Spotify deleted it?

  • Regular
  • Hey, I can't find the Spotify DM section anymore. Did Spotify deleted it?
  • Hubo
  • Community Legend
  • 2836 Views
  • 1 comments
  • 4 likes
  • DM
    Spotify
  • Case Closed
  • 2836 Views
  • 1 comments
  • 4 votes

Spotify Connect with Bose Soundtouch

Since Friday April 7th, I've had issues remote controling my Bose speaker with Spotify mobile and desktop apps. I am a premium member, I see the speaker in the device list within the apps, select it, and it is stuck on "Connecting". Sometimes, I can ...

  • Regular
  • Since Friday April 7th, I've had issues remote controling my Bose speaker with Spotify mobile and desktop apps.   I am a premium member, I see the speaker in the device list within the apps, s...
  • lupoitaliano
  • Newbie
  • 5715 Views
  • 15 comments
  • 3 likes
  • Bose
    Connect
    soundtouch
    Spotify
    wifi
  • Case Closed
  • 5715 Views
  • 15 comments
  • 3 votes

Randomly stops, randomly closes, doesn't start next music

On android it constantly randomly stops, randomly pause and/or closes entirely. If it pause and you press play it closes the app. When a song is over, the next one in a playlist doesn't come on unless you go back into the app. This is really frustrat...

  • Casual Listener
  • ...evice (because spotify on Apple has better product use quality). Also, those opportunities you get to watch an add and receive those "ad free music for 30 minutes" most does not in fact lasts 30 minutes. I...
  • Aimee_T
  • Roadie
  • 208 Views
  • 3 comments
  • 2 likes
  • Android
    boom
    not working
    please see
    Spotify
  • Case Closed
  • 208 Views
  • 3 comments
  • 2 votes

Playlist songs got "re-added"

I have a playlist which I have had forever. I remember old songs didn't have an added timestamp, because they got added before that was implemented. However they got marked as added today, and this really messes up my playlist when sorting by recentl...

  • Regular
  • I have a playlist which I have had forever. I remember old songs didn't have an added timestamp, because they got added before that was implemented. However they got marked as added today, and this r...
  • hermanj
  • Regular
  • 852 Views
  • 5 comments
  • 1 likes
  • Desktop
    recently added
    Spotify
  • Not An Issue
  • 852 Views
  • 5 comments
  • 1 votes

Lock screen on iPhone is stuck on one track!

Yesterday I was using the Spotify app on my tv with my amazon fire stick while changing songs from my phone & it glitched. No matter what song I am listening to (on tv or phone) my lock screen is stuck on a completely different song. I have uninstall...

  • Casual Listener
  • Yesterday I was using the Spotify app on my tv with my amazon fire stick while changing songs from my phone & it glitched. No matter what song I am listening to (on tv or phone) my lock screen i...
  • Julian
  • Moderator
  • 858 Views
  • 2 comments
  • 0 likes
  • Amazon fire stick
    iphone
    lock screen
    Spotify
    stuck track
  • Case Closed
  • 858 Views
  • 2 comments
  • 0 votes

Spotify isn't letting me add photos to my own playlists.... why??

It's saying that the photos need to be larger than 300 x 300, but it doesn't matter what size it is because it always tells me that the picture is too small even when it isn't.

  • Casual Listener
  • It's saying that the photos need to be larger than 300 x 300, but it doesn't matter what size it is because it always tells me that the picture is too small even when it isn't.
  • SergioDavid
  • Roadie
  • 482 Views
  • 3 comments
  • 0 likes
  • Spotify
  • Case Closed
  • 482 Views
  • 3 comments
  • 0 votes

Playlist Photo

I have spotify on my mackbook and it won't let me download an image for the playlist. It either says it can't download or it isn't the right size and it's too small when it's more the 300 × 300

  • Casual Listener
  • I have spotify on my mackbook and it won't let me download an image for the playlist. It either says it can't download or it isn't the right size and it's too small when it's more the 300 × 300
  • Mara_F
  • Roadie
  • 536 Views
  • 2 comments
  • 0 likes
  • Mac
    Playlist Photo
    Spotify
  • Case Closed
  • 536 Views
  • 2 comments
  • 0 votes

Smart Link is Terrible and I Cannot Turn it Off

I am in a Ford and my spotify keeps connecting to it via SmartDeviceLink and IT IS DRIVING ME CRAZY. I DO NOT WANT SMART LINK. HOW DO I TURN IT OFF. Seriously, how can I stop this? There is a persistent notification and it's messing up my Bluetooth c...

  • Regular
  • I am in a Ford and my spotify keeps connecting to it via SmartDeviceLink and IT IS DRIVING ME CRAZY. I DO NOT WANT SMART LINK. HOW DO I TURN IT OFF. Seriously, how can I stop this? There is a p...
  • SergioDavid
  • Roadie
  • 708 Views
  • 2 comments
  • 0 likes
  • Spotify
  • Case Closed
  • 708 Views
  • 2 comments
  • 0 votes

Merge Groove Music to Spotify on Xbox

I'm opening a new thread because I can't respond with a follow-up question to my original post and I can't reply to the email that I received of the response."Re: Merging Xbox Groove Music with Spotify - Status changed to: Not an issueHey @ElGimpiabl...

  • Casual Listener
  • I'm opening a new thread because I can't respond with a follow-up question to my original post and I can't reply to the email that I received of the response. "Re: Merging Xbox Groove Music with Spotify...
  • Alfredo
  • Roadie
  • 1315 Views
  • 25 comments
  • 0 likes
  • Groove Music
    Spotify
    Xbox One
  • Case Closed
  • 1315 Views
  • 25 comments
  • 0 votes

User profile and public playlists not showing up at all

Hey there, I'm making a new brand that also is going to focus heavy in making Spotify playlists. Even after sending the playlist to a couple friends who followed the link, no one can find it by just searching for the user profile publicy or for the p...

  • Casual Listener
  • Hey there,   I'm making a new brand that also is going to focus heavy in making Spotify playlists. Even after sending the playlist to a couple friends who followed the link, no one can find i...
  • Alfredo
  • Roadie
  • 456 Views
  • 3 comments
  • 0 likes
  • Spotify
  • Not An Issue
  • 456 Views
  • 3 comments
  • 0 votes

premium

i had spotify but the premium Family account and I went to go pay it today because it was late and it said upgrade payment so I could upgrade payment thinking it would be the premium family account and it was just mine not anyone else’s and I need to...

  • Casual Listener
  • i had spotify but the premium  Family account and I went to go pay it today because it was late and it said  upgrade payment so I could upgrade payment thinking it would be the premium f...
  • MaríaCamila
  • Roadie
  • 283 Views
  • 1 comments
  • 0 likes
  • Premium
    Spotify
  • Not An Issue
  • 283 Views
  • 1 comments
  • 0 votes

Android spotify app stops playing music on phone

I've got an Samsung Galaxy s6 with spotify Premium. When i'm listening to my offline playlist the music stops. It stops for short amount of times like half a second. Sometimes I can listen for 30 minutes and there is no problem. I've tried to reinsta...

  • Casual Listener
  • I've got an Samsung Galaxy s6 with spotify Premium. When i'm listening to my offline playlist the music stops. It stops for short amount of times like half a second. Sometimes I can listen for 30 m...
  • RodrigoPalma
  • Roadie
  • 114 Views
  • 2 comments
  • 0 likes
  • Android
    music
    problem
    Spotify
    stops
  • Case Closed
  • 114 Views
  • 2 comments
  • 0 votes

Spotify doesn't start in windows 10

The last spotify version that works in my w10 is 10.0.42, but when it update to 10.0.65, doesn't start, only appear the circle means loading but then nothing occur. Sorry for my English. Fix it for me. Thanks

  • Casual Listener
  • The last spotify version that works in my w10 is 10.0.42, but when it update to 10.0.65, doesn't start, only appear the circle means loading but then nothing occur. Sorry for my English. Fix it for m...
  • Leo
  • Spotify
  • 132 Views
  • 2 comments
  • 0 likes
  • Cannot
    Spotify
    start windows 10
  • Case Closed
  • 132 Views
  • 2 comments
  • 0 votes

Spotify did add my old song once again to my artist profile

Spotify have added my old song to my artist profile as a "new release" but I released it for more than a year ago.Why has this happend, need help to get it down! Check my profile to see the issue, song´s called "Sluggers 2016".https://open.spotify.co...

  • Music Fan
  • Spotify have added my old song to my artist profile as a "new release" but I released it for more than a year ago. Why has this happend, need help to get it down!   Check my profile to see t...
  • Hubo
  • Community Legend
  • 75 Views
  • 1 comments
  • 0 likes
  • Spotify
  • Case Closed
  • 75 Views
  • 1 comments
  • 0 votes

Saved albums are unsaving

I keep noticing that albums that I've saved before have been unsaved somehow. I only notice it when I stumble on an album I know quite well and I see that it isn't saved to my albums when I know for a fact that I have in the past. It's pretty distres...

  • Regular
  • I keep noticing that albums that I've saved before have been unsaved somehow. I only notice it when I stumble on an album I know quite well and I see that it isn't saved to my albums when I know for ...
  • Aimee_T
  • Roadie
  • 226 Views
  • 2 comments
  • 0 likes
  • album
    Albums
    save album
    Spotify
  • Case Closed
  • 226 Views
  • 2 comments
  • 0 votes

GETTING PRESALE FOR SOMETHING YOU DON'T LISTEN TO/NOT GETTING PRESALE FOR A FAVOURITE ARTIST

BEEN SEEING A LOT OF PEOPLE GETTING PRESALE CODES TO SOMETHING THEY DONT EVEN/BARELY LISTEN TO AND PEOPLE NOT GETTING PRESALE CODES FOR THE ARTISTS THEY LOOP ON A DAILY - SPOTIFY TOLD ME THEY SEND OUT CODES TO YOUR STREAMING FREQUENCY ON SPOTIFY BUT ...

  • Casual Listener
  • BEEN SEEING A LOT OF PEOPLE GETTING PRESALE CODES TO SOMETHING THEY DONT EVEN/BARELY LISTEN TO AND PEOPLE NOT GETTING PRESALE CODES FOR THE ARTISTS THEY LOOP ON A DAILY - SPOTIFY TOLD ME THEY SEND O...
  • MonicaM_Bogota
  • Roadie
  • 128 Views
  • 1 comments
  • 0 likes
  • 6lack
    code
    codes
    lil uzi vert
    music
    presale
    Presale Codes
    sales
    seven lions
    Spotify
    ticket
    tickets
  • Not An Issue
  • 128 Views
  • 1 comments
  • 0 votes

Spooky Black = Corbin

Hi ! Sorry for my bad english but u have 1 artists with 2 pages of artist .. Corbin is Spooky Black Can u make in one artist pls ?

  • Casual Listener
  • Hi !    Sorry for my bad english but u have 1 artists with 2 pages of artist ..   Corbin is Spooky Black    Can u make in one artist pls ? 🙂 
  • Hubo
  • Community Legend
  • 50 Views
  • 1 comments
  • 0 likes
  • Spotify
  • Not An Issue
  • 50 Views
  • 1 comments
  • 0 votes