Hey folks! We noticed reports that some of you who have already paid for
their subscriptions are currently seeing their account get reverted to
the Spotify free service without any specific reason.This is currently
Hey folks, We've received some reports that users are unable to join
Premium Duo plans, as a "There was a problem" error is appearing. It
seems to be only affecting users in Argentina for now. This is being
Hey, We're receiving reports that Austrian users are unable to accept
the subscription fee increase for their Premium plans. They are
receiving emails to confirm this, however the links included in those
simply lead them to their account page with no...
Folks from couple of different regions report to us that they are unable
to join Family and Duo plans. When they click the link in the
invitation, they get a "There was a problem. Please try again later"
message. According to reporting so far this se...
Folks in Brazil using Nubank and Itaú banking services are saying that
they're unable to pay for their subscriptions. After entering their card
details, they either get an error or the page reloads and asks for the
payment details again.
Hey folks, We've received some reports that First-time buyers of Spotify
premium are unable to purchase Spotify subscriptions.EDIT: We can
confirm there are general issues with our website and some pages are not
loading. The error 504 Gateway Time-ou...
Hey folks! We've received some reports about users with our Student
Discounts that are receiving an error message when trying to activate
Showtime. The error message is "There is a problem with your
subscription error". We're looking into this with t...
We've received multiple reports regarding issues with activating,
reinstating, upgrading any types of subscription. This is affecting
different kind of subscriptions (Premium, Duo, Family, Student,
etc...).The error message is the following:
We've received multiple reports regarding issues with activating, reinstating, upgrading any types of subscription. This is affecting different kind of subscriptions (Premium, Duo, Family, Student, e...
Hey folks, We're receiving reports from some users who subscribed for
the 9 months of Premium for the price of 6 but the offer wasn't
correctly applied. To keep in mind: this offer is open only to users who
aren't subscribed to a recurring Premium pl...
Hey folks, We've received reports that, after successful signup to the
Premium for Students Intro offer, users cannot find the "Activate"
button under Hulu on the Your Services menu
(spotify.com/account/your-services). If you're experiencing this iss...