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Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Small bug

When you are on a artists page → Information → More about and than click back, the Overview-Page automatically scrolls down.

  • Casual Listener
  • When you are on a artists page → Information → More about and than click back, the Overview-Page automatically scrolls down.
  • FabianS_Bogota
  • Roadie
  • 76 Views
  • 2 comments
  • 0 likes
  • Artist Biographies
    Windows 10
  • Not An Issue
  • 76 Views
  • 2 comments
  • 0 votes

Bug on spotify windows 10

im currently using spotify on windows 10. BUT while going through/looking through a playlist, the app would restart and go back to square one (home page/browse page) this is really inconvinient as i would have to type in etc to go back to the prev pa...

  • Casual Listener
  • im currently using spotify on windows 10. BUT while going through/looking through a playlist, the app would restart and go back to square one (home page/browse page) this is really inconvinient as i ...
  • AndyJoel
  • Spotify Legend
  • 172 Views
  • 3 comments
  • 0 likes
  • Windows 10
  • Closed
  • 172 Views
  • 3 comments
  • 0 votes

Friend Feed Is Missing

Hi There,My Friend Feed is missing and has been for some time. I've tried activating it in settings and clicking on View>Right Sidebar. I then tried uninstalling and reinstalling Spotify but still no sign of it. I've tried all the steps from this gui...

  • Casual Listener
  • Hi There, My Friend Feed is missing and has been for some time. I've tried activating it in settings and clicking on View>Right Sidebar. I then tried uninstalling and reinstalling Spotify but s...
  • Maria_B
  • Moderator
  • 142 Views
  • 4 comments
  • 0 likes
  • Desktop
    Friend Feed
    Windows
    Windows 10
  • Closed
  • 142 Views
  • 4 comments
  • 0 votes

Spotify (Desktop) adjusting for communications activity incorreclty

SummaryVolume reduces during playback in Spotify when another sound outside of the Spotify application plays. Troubleshooting:This was most prevalent for me when launching Cisco IP Communicator while Spotify was playing a track, but it also occurred ...

  • Casual Listener
  • Summary Volume reduces during playback in Spotify when another sound outside of the Spotify application plays.   Troubleshooting: This was most prevalent for me when launching Cisco IP Commu...
  • Imogen
  • Spotify Legend
  • 16410 Views
  • 20 comments
  • 0 likes
  • Desktop
    Windows 10
  • Not An Issue
  • 16410 Views
  • 20 comments
  • 0 votes

Facebook Issue

Many years ago I cancelled my facebook account. However when I disconnected Spotify from facebook, the archived or persistant friends list remains. I used a method of blocking accounts from facebook in the right hand module, however on restart it aut...

  • Regular
  • Many years ago I cancelled my facebook account. However when I disconnected Spotify from facebook, the archived or persistant friends list remains. I used a method of blocking accounts from facebook ...
  • Leo
  • Spotify
  • 274 Views
  • 2 comments
  • 0 likes
  • archive
    database
    Desktop
    Windows 10
  • Closed
  • 274 Views
  • 2 comments
  • 0 votes

After latest update (1.0.21.143) I can't download songs or sync playlists

Device: Desktop Operating System Version:Windows 10 (64Bit) Spotify Version:1.0.21.143 After the latest update I can no longer download any song for offline playback and my playlists won't sync. Previous version was working just fine and I can confir...

  • Roadie
  • Device :  Desktop   Operating System Version : Windows 10 (64Bit)   Spotify Version : 1.0.21.143   After the latest update I can no longer download any song for offlin...
  • Larkin284
  • Newbie
  • 14866 Views
  • 143 comments
  • 7 likes
  • Desktop
    Windows 10
  • Closed
  • 14866 Views
  • 143 comments
  • 7 votes

A specific song is not playing at all

When I click to play 3030 by Deltron 3030 it automatically skips over to another song in either the album, or the playlist that i have it in.

  • Casual Listener
  • When I click to play 3030 by Deltron 3030 it automatically skips over to another song in either the album, or the playlist that i have it in.
  • MaryC1
  • Spotify Legend
  • 75 Views
  • 3 comments
  • 0 likes
  • Android
    Desktop
    Windows
    Windows 10
  • Closed
  • 75 Views
  • 3 comments
  • 0 votes

Spotify does not respond after unlocking Windows 10

Device: Lenovo Y50-70 laptop Operating System Version: Windows 10 Pro Spotify Version:1.0.20.101.ge6957e14 (issue was also present in the last few builds) Description:After locking Windows and unlocking computer it is not possible to resume playing t...

  • Casual Listener
  • Device: Lenovo Y50-70 laptop   Operating System Version: Windows 10 Pro   Spotify Version:1.0.20.101.ge6957e14 (issue was also present in the last few builds)   Description: Aft...
  • MetalFatigue
  • Newbie
  • 626 Views
  • 13 comments
  • 2 likes
  • No sound not playing no responds
    Windows 10
  • Closed
  • 626 Views
  • 13 comments
  • 2 votes

Spotify stuttering when playing songs (PC)

Very similar to this thread:https://community.spotify.com/t5/Ongoing-Issues/Spotify-stuttering-when-playing-songs-PC/idi-p/1415532#comments But the mods seems to have taken the issue as closed, so I decided to open my own. My post in the stated threa...

  • Casual Listener
  • Very similar to this thread: https://community.spotify.com/t5/Ongoing-Issues/Spotify-stuttering-when-playing-songs-PC/idi-p/1415532#comments   But the mods seems to have taken the issue as cl...
  • JuanSebastian
  • Roadie
  • 7777 Views
  • 11 comments
  • 0 likes
  • bug
    Windows 10
  • Closed
  • 7777 Views
  • 11 comments
  • 0 votes

Log in error

I'm trying to access my account with my facebook account and i get this error message saying the pasword and username is incorrect.It's a shame how you guys still let this happen. It's already my third time going through this.

  • Casual Listener
  • I'm trying to access my account with my facebook account and i get this error message saying the pasword and username is incorrect. It's a shame how you guys still let this happen. It's already my t...
  • MaryC1
  • Spotify Legend
  • 124 Views
  • 4 comments
  • 0 likes
  • Log in error
    Windows 10
  • Closed
  • 124 Views
  • 4 comments
  • 0 votes

Can't play the current song--me or everyone?

I have received the "Can't play the current song" track before but it always went away quickly. I went so far as to reinstall the application with no change. Is there a system error going on or am I an insulated issue? All of the troubleshooting idea...

  • Casual Listener
  • I have received the "Can't play the current song" track before but it always went away quickly. I went so far as to reinstall the application with no change. Is there a system error going on or am I ...
  • MaryC1
  • Spotify Legend
  • 274 Views
  • 4 comments
  • 0 likes
  • Error
    Play
    Playback problem
    Windows 10
  • Closed
  • 274 Views
  • 4 comments
  • 0 votes

Unable to share to other users

I've been dealing with this issue for several months now where one of two things happen depending on if I am on my laptop or on my desktop:1) On my desktop (Windows 10), certain friends who I am following can share music to me. However, when I bring ...

  • Regular
  • I've been dealing with this issue for several months now where one of two things happen depending on if I am on my laptop or on my desktop: 1) On my desktop (Windows 10), certain friends who I a...
  • ansgar
  • Regular
  • 439 Views
  • 8 comments
  • 0 likes
  • Windows 10
  • Closed
  • 439 Views
  • 8 comments
  • 0 votes

Tracks don't play after audio driver update. "Track not available"

Just finished reformatting my laptop and reinstalling my drivers to find out my audio driver update fudged my spotify install. I can't seem to get any tracks to play - they all say they aren't available.Leaving the country in a few days. Really hope ...

  • Casual Listener
  • Just finished reformatting my laptop and reinstalling my drivers to find out my audio driver update fudged my spotify install.  I can't seem to get any tracks to play - they all say they aren't ...
  • MaryC1
  • Spotify Legend
  • 232 Views
  • 5 comments
  • 0 likes
  • Desktop
    Windows 10
  • Closed
  • 232 Views
  • 5 comments
  • 0 votes

Spotify breaks graphic driver on Lenovo Helix 2 tablet on Windows 10

The Spotify App will break the sleep mode of Windows 10 on Lenovo Helix 2 tablet. When installed the machine will not turn the screen back on when waking up from sleep. Also any changes to the screen resolution will result in black screen. Confirmed ...

  • Casual Listener
  • The Spotify App will break the sleep mode of Windows 10 on Lenovo Helix 2 tablet. When installed the machine will not turn the screen back on when waking up from sleep. Also any changes to the screen...
  • Slilie
  • Casual Listener
  • 366 Views
  • 9 comments
  • 1 likes
  • bug
    Windows 10
  • Closed
  • 366 Views
  • 9 comments
  • 1 votes

Can't play tracks on Windows 10

Device: Sony VAIO Model: SVF1521P2EB Operating System Version: Windows 10 Home Spotify Version: 1.0.20.94.g8f854363 Description: Won't play tracks. Blue line flashing up stating won't play tracks. Rapidly flicks through all tracks but won't play. Hav...

  • Casual Listener
  • Device: Sony VAIO Model: SVF1521P2EB   Operating System Version: Windows 10 Home   Spotify Version: 1.0.20.94.g8f854363   Description: Won't play tracks. Blue line flashing up st...
  • Dreadlord
  • Community Legend
  • 277 Views
  • 3 comments
  • 0 likes
  • Windows 10
  • Closed
  • 277 Views
  • 3 comments
  • 0 votes