Ongoing Issues

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Forum Posts

2020 Wrapped STORY skipping through slides

My spotify just zooms past every slide in the slideshow for Spotify Wrapped for no reason. I cannot look at any other of my slides except for the last one when it stops. Why? How do I fix this.

  • Casual Listener
  • My spotify just zooms past every slide in the slideshow for Spotify Wrapped for no reason. I cannot look at any other of my slides except for the last one when it stops. Why? How do I fix this.
  • Lughboy
  • Visitor
  • 48122 Views
  • 90 comments
  • 458 likes
  • wrapped
  • Fixed
  • 48122 Views
  • 90 comments
  • 458 votes

Spotify Wrapped 2018 page does not load

I can’t seem to be able to use the Spotify wrapped feature. No matter where I log in, like I even had my cute perfect boyfriend to try it and he still not able to do it please please help me guys or i’ll Faint

  • Casual Listener
  • I can’t seem to be able to use the Spotify wrapped feature. No matter where I log in, like I even had my cute perfect boyfriend to try it and he still not able to do it 😞 please please help me g...
  • Xenia
  • Moderator
  • 65747 Views
  • 280 comments
  • 581 likes
  • 2018
    wrapped
  • Fixed
  • 65747 Views
  • 280 comments
  • 581 votes

Top Songs Playlist Doesn’t Have My Top 5?

Love the 2018 Wrapped feature, but my top 100 songs doesn’t have my top 5 from Wrapped, and has several songs that I’ve hardly ever listened to. I listed to Spotify for 77000 minutes this year, so there had to have been 100 songs that I have played m...

  • Casual Listener
  • Love the 2018 Wrapped feature, but my top 100 songs doesn’t have my top 5 from Wrapped, and has several songs that I’ve hardly ever listened to. I listed to Spotify for 77000 minutes this year, so t...
  • jtizzle36
  • Casual Listener
  • 8370 Views
  • 81 comments
  • 154 likes
  • 2018 wrapped
    Top 100
    wrapped
  • Not An Issue
  • 8370 Views
  • 81 comments
  • 154 votes

[Wrapped] 'Hmmmm something's not working' error message

Plan Premium Country USA Device Samsung Galaxy S6 Active, PC Operating System Android 5.1.1 , Windows 10 My Question or Issue Tried to use spotify wrapped a few days ago, it worked up until the 6th page, then after refreshing and trying again a few t...

7f379f7f-9a69-4c6c-b079-5310fd6e6806.png
  • Casual Listener
  •   Plan Premium Country USA Device Samsung Galaxy S6 Active, PC Operating System Android 5.1.1 , Windows 10   My Question or Issue Tried to use spotify wrapped a few d...
  • Ljfaith
  • Visitor
  • 4356 Views
  • 12 comments
  • 26 likes
  • wrapped
  • Won't Fix
  • 4356 Views
  • 12 comments
  • 26 votes

[Wrapped] Blank screen when trying to access Wrapped 2019

[screenshot attached by Mod for sake of clarity] Plan Premium Country United States Device iPhone XR Operating System iOS 13.2.3 My Question or Issue No matter what I do I cannot access spotify wrapped. I have tried uninstalling and reinstalling the ...

79891DB7-ABD6-4ADE-BB75-B06F8F0A4BD2.png
  • Casual Listener
  • ...ssue No matter what I do I cannot access spotify wrapped. I have tried uninstalling and reinstalling the app, logging out and logging back in, restarting my phone, and deleting cookies and cache. N...
  • cjd1426
  • Casual Listener
  • 7397 Views
  • 19 comments
  • 26 likes
  • wrapped
  • Won't Fix
  • 7397 Views
  • 19 comments
  • 26 votes

Im dying for this information!

Hey guys, I was wondering: what period does the 2017 wrapped cover? as it is already avialable in december. Does it go from december 2016 to december 2017? Or januari 2017 to december 2017? This would mean that all your plays in december are ''for no...

  • Casual Listener
  • Hey guys, I was wondering: what period does the 2017 wrapped cover? as it is already avialable in december. Does it go from december 2016 to december 2017? Or januari 2017 to december 2017? This w...
  • mellibu
  • Casual Listener
  • 70 Views
  • 2 comments
  • 1 likes
  • 2017
    end
    Playlist
    wrapped
    year
  • Not An Issue
  • 70 Views
  • 2 comments
  • 1 votes

2017 Wrapped is showing error.

Everytime I try to access my Wrapped statistics, I get the message that "Unfortunatly, there is not enough user data to give you your wrapped 2017". I've tried with my phone, a device i use daily to stream music for hours a day and my laptop, a devic...

  • Casual Listener
  • Everytime I try to access my Wrapped statistics, I get the message that "Unfortunatly, there is not enough user data to give you your wrapped 2017". I've tried with my phone, a device i use daily t...
  • SergioDavid
  • Roadie
  • 253 Views
  • 1 comments
  • 1 likes
  • Android
    Desktop
    wrapped
    wrapped 2017
  • Not An Issue
  • 253 Views
  • 1 comments
  • 1 votes