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Forum Posts

"Import Playlists" --> "Windows Media Player" doesn't exist anymore?

Basically, when I hover over Import Playlists, it only shows iTunes. It use to show Windows Media Player too, but it isn't showing it for me. Did Spotify remove that option?

  • Casual Listener
  • Basically, when I hover over Import Playlists, it only shows iTunes. It use to show Windows Media Player too, but it isn't showing it for me. Did Spotify remove that option? 😞
  • Alfredo
  • Roadie
  • 459 Views
  • 1 comments
  • 0 likes
  • Windows
  • Not An Issue
  • 459 Views
  • 1 comments
  • 0 votes

Super weird Alexa connection issue

I've got a Spotify premium account that is linked with my Echo Dot. When I open the app I'm able to see the Echo and get songs to play through it. I can also then directly issue voice commands to Echo to 'Stop' 'Pause' and 'Start' playing. HOWEVER, i...

  • Casual Listener
  • I've got a Spotify premium account that is linked with my Echo Dot. When I open the app I'm able to see the Echo and get songs to play through it. I can also then directly issue voice ...
  • ZullyB
  • Roadie
  • 885 Views
  • 6 comments
  • 0 likes
  • Closed
  • 885 Views
  • 6 comments
  • 0 votes

One song from the playlist, that’s all

Hi everyone,Since today, my spotify started acting weird. When I want to shuffle my playlist, Spotify only plays one song in the playlist, after that it starts playing random songs that are not in the playlist. This happens on my Iphone and my HP lap...

  • Casual Listener
  • Hi everyone, Since today, my spotify started acting weird. When I want to shuffle my playlist, Spotify only plays one song in the playlist, after that it starts playing random songs that are not&nbs...
  • Alfredo
  • Roadie
  • 535 Views
  • 2 comments
  • 0 likes
  • iOS
    Windows
  • Closed
  • 535 Views
  • 2 comments
  • 0 votes

FAMLIY PLAN

I RECENTLY CANCELD MY PLAN BECAUSE OF PAYMENT ISSUES SO I CAME BACK TO RENEW IT,THEN I TRIED RE ADDING ALL MY FAMLIY MEMBERS WHO WHERE ALREADY PART OF THE PLAN AND I ET A MESSAGE SAYING PLEASE MATCH THE REQUESTED FORMAT,EVERYTHING IS THE SAME FROM BE...

  • Casual Listener
  • I RECENTLY CANCELD MY PLAN BECAUSE OF PAYMENT ISSUES SO I CAME BACK TO RENEW IT,THEN I TRIED RE ADDING ALL MY FAMLIY MEMBERS WHO WHERE ALREADY PART OF THE PLAN AND I ET A MESSAGE SAYING PLEASE MATCH ...
  • Alfredo
  • Roadie
  • 247 Views
  • 2 comments
  • 0 likes
  • Closed
  • 247 Views
  • 2 comments
  • 0 votes

Spotify Premium won't show playlist whereas Spotify Web does

Hi there, I'd like to know why my account of Spotify Premium won't show a playlist that can be easiliy found on Internet into Spotify Web? Here's the Playlist: https://open.spotify.com/user/soundpixelplanet/playlist/3wToZtlRFuDtdaUlWn25BB Any solutio...

  • Casual Listener
  • Hi there,   I'd like to know why my account of Spotify Premium won't show a playlist that can be easiliy found on Internet into Spotify Web?   Here's the Playlist: https://open.spo...
  • Aimee_T
  • Roadie
  • 447 Views
  • 7 comments
  • 0 likes
  • Fixed
  • 447 Views
  • 7 comments
  • 0 votes

Spotify on Xbox One doesn't run

Hi, Love Spotify, but can't get the app to run on my Xbox One. I get a splash screen and three dots that keep showing that it's trying to load or something... never finishes. Thoughts? I tried rebooting the machine, but to no avail...

  • Casual Listener
  • Hi, Love Spotify, but can't get the app to run on my Xbox One.  I get a splash screen and three dots that keep showing that it's trying to load or something... never finishes. Thoughts?  I ...
  • William_13
  • Gig Goer
  • 215 Views
  • 2 comments
  • 0 likes
  • Closed
  • 215 Views
  • 2 comments
  • 0 votes

Crossfade not working with short tracks [Desktop]

I recently started to use the crossfade feature, but I noticed that it doesn't work with tracks shorter than 35 seconds.

  • Casual Listener
  • I recently started to use the crossfade feature, but I noticed that it doesn't work with tracks shorter than 35 seconds. 
  • William_13
  • Gig Goer
  • 173 Views
  • 2 comments
  • 0 likes
  • Windows
  • Closed
  • 173 Views
  • 2 comments
  • 0 votes

[BUG]Spotify starts automatically on Mac and I can't deactivate.

Hello, I always change the option from "Minimized" to "No" and always come back to "Minimized". What can I do? Thank you.

  • Casual Listener
  • Hello,   I always change the option from "Minimized" to "No" and always come back to "Minimized".    What can I do?   Thank you.
  • William_13
  • Gig Goer
  • 254 Views
  • 4 comments
  • 0 likes
  • Closed
  • 254 Views
  • 4 comments
  • 0 votes

App not opening

My app is not loading properly, I have uninstalled it and reinstalled it.

  • Casual Listener
  • My app is not loading properly, I have uninstalled it and reinstalled it.     
  • Alfredo
  • Roadie
  • 170 Views
  • 2 comments
  • 0 likes
  • Closed
  • 170 Views
  • 2 comments
  • 0 votes

download over cellular

Even when I have download using cellular turned off my android phone is downloading songs.

  • Music Fan
  • Even when I have download using cellular turned off my android phone is downloading songs.
  • William_13
  • Gig Goer
  • 206 Views
  • 3 comments
  • 0 likes
  • Android
    Mobile
  • Closed
  • 206 Views
  • 3 comments
  • 0 votes

Spotify not playing with headphones plugged in (Surface Pro 4)

Hi there Neither the Spotify web browser platform nor the application seem to play any music when I plug my headphones into my Surface. Headphones work fine; it can play music/sounds on other platforms. However, Spotify works when I blast the music t...

  • Casual Listener
  • Hi there   Neither the Spotify web browser platform nor the application seem to play any music when I plug my headphones into my Surface. Headphones work fine; it can play music/sounds on othe...
  • Alfredo
  • Roadie
  • 344 Views
  • 2 comments
  • 0 likes
  • Closed
  • 344 Views
  • 2 comments
  • 0 votes

Discover weekly not updating

My discover weekly playlist hasn’t updated in a few weeks. I listen on multiple devices. I’ve uninstalled and reinstalled and followed and unfollowed the list and signed out and back in. Anything else I can do?

  • Casual Listener
  • My discover weekly playlist hasn’t updated in a few weeks. I listen on multiple devices. I’ve uninstalled and reinstalled and followed and unfollowed the list and signed out and back in. Anything els...
  • Aimee_T
  • Roadie
  • 260 Views
  • 9 comments
  • 0 likes
  • Closed
  • 260 Views
  • 9 comments
  • 0 votes

Song Stops Playing. Galaxy s6

Trying to report an issue on this platform is awful. I just sifted through posts of people having the same issue trying to help each other but I don't understand why there's nothing in the app to immediately indicate there is a problem. I just signed...

  • Casual Listener
  • Trying to report an issue on this platform is awful. I just sifted through posts of people having the same issue trying to help each other but I don't understand why there's nothing in the app to imm...
  • Alfredo
  • Roadie
  • 160 Views
  • 2 comments
  • 0 likes
  • Closed
  • 160 Views
  • 2 comments
  • 0 votes

Connect doesn't

All ok with wifi, phone, speakers, softwares (except spot). Phone runs speakers perfectly with app for each. Spot sees speakers; spot won't run speakers. Connect kicks back to same screen after "connecting" which it does not. Will have to cancel with...

  • Casual Listener
  • All ok with wifi, phone, speakers, softwares (except spot). Phone runs speakers perfectly with app for each. Spot sees speakers; spot won't run speakers. Connect kicks back to same screen after "conn...
  • Alfredo
  • Roadie
  • 152 Views
  • 2 comments
  • 0 likes
  • All ok with wifi
    connect just kicks back
    other software - work with phone AOK - spot sees speakers
    Speakers
    spot won't run them
  • Closed
  • 152 Views
  • 2 comments
  • 0 votes

Web Player - Private Playlists

While viewing someone's private playlist while they're on web browser version of Spotify, you can type in the link and go to their playlist.The problem here isn't my issue specifically, it's another user's privacy within their playlist. Just a small ...

  • Casual Listener
  • While viewing someone's private playlist while they're on web browser version of Spotify, you can type in the link and go to their playlist. The problem here isn't my issue specifically, it's anothe...
  • Hubo
  • Community Legend
  • 121 Views
  • 1 comments
  • 0 likes
  • Not An Issue
  • 121 Views
  • 1 comments
  • 0 votes

Run local files songs through "Organize your Music"

Hello. I am trying to sort my music into playlist and just discovered the "Organize Your Music" tool from Spotify which is great for my needs.My issue is that my local files aren't shown, only the music I added to my librairy from Spotify. It is an i...

  • Casual Listener
  • Hello.   I am trying to sort my music into playlist and just discovered the "Organize Your Music" tool from Spotify which is great for my needs. My issue is that my local files aren't shown, ...
  • William_13
  • Gig Goer
  • 167 Views
  • 2 comments
  • 0 likes
  • Desktop
    Windows
  • Closed
  • 167 Views
  • 2 comments
  • 0 votes

Kruder & Dorfmeister's DJ-Kicks album is empty on Android app

Hi!The same album (DJ-Kicks) has 17 songs in desktop player.Why is that?What's the difference between the 2 players?Thanks!

  • Regular
  • Hi! The same album (DJ-Kicks) has 17 songs in desktop player. Why is that? What's the difference between the 2 players? Thanks!
  • Hubo
  • Community Legend
  • 365 Views
  • 3 comments
  • 0 likes
  • Android
  • Not An Issue
  • 365 Views
  • 3 comments
  • 0 votes

Spotify Free on Google Home

I noticed that Spotify Free no longer supports a cast through the mobile app to pick music and play on Google Home, now says you need a premium membership, thanks!

  • Casual Listener
  • I noticed that Spotify Free no longer supports a cast through the mobile app to pick music and play on Google Home, now says you need a premium membership, thanks!
  • William_13
  • Gig Goer
  • 217 Views
  • 4 comments
  • 0 likes
  • Android
    Mobile
  • Closed
  • 217 Views
  • 4 comments
  • 0 votes

Spotify won't stop pausing during songs

My Spotify won't stop pausing durning my songs. I've reinstalled it and it still pauses and stops the app.

  • Casual Listener
  • My Spotify won't stop pausing durning my songs. I've reinstalled it and it still pauses and stops the app. 
  • Alfredo
  • Roadie
  • 138 Views
  • 2 comments
  • 0 likes
  • Closed
  • 138 Views
  • 2 comments
  • 0 votes

Spotify blank screen/crashing on Samsung galaxy s8

It's been over a week, and I've only been able to access the music on spotify over one day. I've uninstalled/reinstalled and no change. Blank screen with spotify menu unclickable. Pictures attached show one day of unresponsiveness and what the screen...

  • Casual Listener
  • It's been over a week, and I've only been able to access the music on spotify over one day. I've uninstalled/reinstalled and no change. Blank screen with spotify menu unclickable. Pictures attached s...
  • Alfredo
  • Roadie
  • 180 Views
  • 2 comments
  • 0 likes
  • Android
  • Closed
  • 180 Views
  • 2 comments
  • 0 votes