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problem of connection in my country

hello, i live in guadeloupe and spotify doesn't fonction and guadeloupe is an island of france so I have a friend who spotify me active every 15 days for 2 years. Can you activate my spotify please

  • Casual Listener
  • hello, i live in guadeloupe and spotify doesn't fonction and guadeloupe is an island of france so I have a friend who spotify me active every 15 days for 2 years. Can you activate my spotify please
  • Davidchriqui
  • Casual Listener
  • 4300 Views
  • 4 comments
  • 1 likes
  • Closed
  • 4300 Views
  • 4 comments
  • 1 votes

ad crashed and now i can't skip or play other songs

the ad played just like any other time, but after it was done it won't go away and now i can't play other songs oder skip the current song. I tried closing and opening the app and reinstalling but nothing worked.

  • Casual Listener
  • the ad played just like any other time, but after it was done it won't go away and now i can't play other songs oder skip the current song. I tried closing and opening the app and reinstalling but no...
  • EstefanyA_Bog
  • Roadie
  • 163 Views
  • 2 comments
  • 1 likes
  • Android
    Playstation 4
  • Closed
  • 163 Views
  • 2 comments
  • 1 votes

Skips songs and jumps to next song before the current one is over

I'm listening to the playlisthttps://play.spotify.com/user/sabanetto/playlist/1J4UNDA8USHPaLpC6V3JBF The first issue was that it was only playing the even songs, but skipping some songs (like Faces of Stone and Money). But if I go manually to play th...

  • Casual Listener
  • I'm listening to the playlist https://play.spotify.com/user/sabanetto/playlist/1J4UNDA8USHPaLpC6V3JBF   The first issue was that it was only playing the even songs, but skipping some songs&nb...
  • EstefanyA_Bog
  • Roadie
  • 120 Views
  • 3 comments
  • 1 likes
  • Desktop
    Web Player
  • Closed
  • 120 Views
  • 3 comments
  • 1 votes

WatchOS 3 not detecting spotify in now playing

I updated my Apple Watch to watchOS 3 and now Spotify is not detected by the watch in Now Playing...is anyone currently aware of this issue/can someone please assist? Thanks, Doug

  • Casual Listener
  • I updated my Apple Watch to watchOS 3 and now Spotify is not detected by the watch in Now Playing...is anyone currently aware of this issue/can someone please assist?   Thanks,   Doug
  • Beccabomb24
  • Newbie
  • 1502 Views
  • 20 comments
  • 1 likes
  • Not An Issue
  • 1502 Views
  • 20 comments
  • 1 votes

I missed an ad and I want to know what it was.

What's the spotify ad with the guy playing an air piano (like air guitar but with a piano) on the hood of a car?

  • Casual Listener
  • What's the spotify ad with the guy playing an air piano (like air guitar but with a piano) on the hood of a car?
  • 31mzvuj47ict4ssaxggk
  • Newbie
  • 1364 Views
  • 9 comments
  • 1 likes
  • ad list
    ads
    commercial list
  • Not An Issue
  • 1364 Views
  • 9 comments
  • 1 votes

"This song is not available. if you have a file on your computer you can import it. "

Hello Team, Every time i use spotify on my PC, i keep getting this message. "This song is not available. if you have a file on your computer you can import it. " Im not sure what can i do to get this resolved. Allen,

  • Casual Listener
  • Hello Team,   Every time i use spotify on my PC, i keep getting this message.   "This song is not available. if you have a file on your computer you can import it. "   Im not sur...
  • Alejandar
  • Spotify
  • 209 Views
  • 5 comments
  • 1 likes
  • Closed
  • 209 Views
  • 5 comments
  • 1 votes

Vizio Smartcast Not Available in Spotify

I have a Vizio Soundbar with Smartcast (SB3831-D0). Initially, the soundbar was visible on the Android and iOS Spotify apps as an Available Device. A few weeks ago it stopped showing up in the list of available devices. I have several other Chromecas...

  • Casual Listener
  • I have a Vizio Soundbar with Smartcast (SB3831-D0).    Initially, the soundbar was visible on the Android and iOS Spotify apps as an Available Device.   A few weeks ago it stopped ...
  • raffenit
  • Newbie
  • 2655 Views
  • 19 comments
  • 1 likes
  • smartcast
    soundbar
    Vizio
  • Closed
  • 2655 Views
  • 19 comments
  • 1 votes

Spotify goes nuts after an ad.

After the advertisement ends, the player gets bugged: The album cover and song title are from the song played before the ad, the band name says "spotify", and all of this is happening while a completely different song is playing. Clicking any of the ...

  • Casual Listener
  • After the advertisement ends, the player gets bugged:   The album cover and song title are from the song played before the ad, the band name says "spotify", and all of this is happening while ...
  • MaryC1
  • Spotify Legend
  • 88 Views
  • 2 comments
  • 1 likes
  • Desktop
    Windows
  • Closed
  • 88 Views
  • 2 comments
  • 1 votes

Spotify hangs up after advert.

Windows 7 Home Premium and that same on OS X El Capitan.  

  • Casual Listener
  • Windows 7 Home Premium and that same on OS X El Capitan.    
  • MaryC1
  • Spotify Legend
  • 101 Views
  • 2 comments
  • 1 likes
  • Desktop
    Linux
    Mac
    Windows
  • Closed
  • 101 Views
  • 2 comments
  • 1 votes

radio button for radio on chrome book

where did the button go for chrome book premium users? I just disappered as of Sept 7th or 8th.

  • Visitor
  • where did the button go for chrome book premium users? I just disappered as of Sept 7th or 8th.
  • MaryC1
  • Spotify Legend
  • 161 Views
  • 5 comments
  • 1 likes
  • no button on chrome book now
  • Closed
  • 161 Views
  • 5 comments
  • 1 votes

Song Repeat Issue

When I click on repeat a single song (the number one shows up on the repeat button) and I press skip or forward it automatically goes off. I have to go back and click on 'repeat' every time I skip a song once I'm done listening to it. It's been doing...

  • Casual Listener
  • When I click on repeat a single song (the number one shows up on the repeat button) and I press skip or forward it automatically goes off. I have to go back and click on 'repeat' every time I skip a ...
  • MaryC1
  • Spotify Legend
  • 151 Views
  • 5 comments
  • 1 likes
  • Closed
  • 151 Views
  • 5 comments
  • 1 votes

Spotify on Roku taking a long time to load tracks then quits playing after 4-5 songs.

This has been going on for weeks and it's driving me crazy. I have to go all the way out and back, wait for tracks to reload only to hear 4-5 songs at which point it stops again. I just upgraded to the Family plan and thought that might have had some...

  • Visitor
  • This has been going on for weeks and it's driving me crazy.  I have to go all the way out and back, wait for tracks to reload only to hear 4-5 songs at which point it stops again.  I just u...
  • dmfuchs13
  • Newbie
  • 570 Views
  • 8 comments
  • 1 likes
  • roku
    Spotify
  • Closed
  • 570 Views
  • 8 comments
  • 1 votes

account doesn't work if not connected to Wifi

Hi,My name is Sara, I have a Premium account, but since I got my account I've not been able to use it if I am not connected to wifi. I have tried everything, reinstalling the app, logging out logging in, lokking if the data on my phone was blocked, t...

  • Casual Listener
  • Hi, My name is Sara, I have a Premium account, but since I got my account I've not been able to use it if I am not connected to wifi. I have tried everything, reinstalling the app, logging out loggi...
  • Leo
  • Spotify
  • 201 Views
  • 3 comments
  • 1 likes
  • Closed
  • 201 Views
  • 3 comments
  • 1 votes

Local files do not sync between PCs

There is currently support for syncing local files between a PC and a mobile device. For example, I have a some local files on my home PC that I've added to a playlist and I'm able to open the same playlist on my iPhone and have the local files avail...

  • Casual Listener
  • There is currently support for syncing local files between a PC and a mobile device. For example, I have a some local files on my home PC that I've added to a playlist and I'm able to open the same p...
  • ANDGLOW
  • Newbie
  • 658 Views
  • 4 comments
  • 1 likes
  • local files
    sync
    Syncing Local FIles
  • Not An Issue
  • 658 Views
  • 4 comments
  • 1 votes

Como tocar músicas diferentes simultaneamente em aparelhos diferentes

Bom dia, tenho a conta do Spotify familiar, sou o administrador e tenho mais uma pessoa comigo, quando queremos usar ao mesmo tempo com músicas diferentes em aparelhos diferentes não dá certo, um sempre para de tocar. Alguém poderia me ajudar?? Abraç...

  • Casual Listener
  • Bom dia, tenho a conta do Spotify familiar, sou o administrador e tenho mais uma pessoa comigo, quando queremos usar ao mesmo tempo com músicas diferentes em aparelhos diferentes não dá certo, um sem...
  • MaryC1
  • Spotify Legend
  • 257 Views
  • 3 comments
  • 1 likes
  • Closed
  • 257 Views
  • 3 comments
  • 1 votes

Desktop issue

i am using spotify free but everytime after the spotify upgrade ad it stops or most ads and it will not continie playing the music unless i close out the spotify, i tried all the issues related to this issue that i have seen please help me i really l...

  • Casual Listener
  • i am using spotify free but everytime after the spotify upgrade ad it stops or most ads and it will not continie playing the music unless i close out the  spotify, i tried all the issues re...
  • MaryC1
  • Spotify Legend
  • 181 Views
  • 7 comments
  • 1 likes
  • Help
  • Closed
  • 181 Views
  • 7 comments
  • 1 votes

Android App : No notification !!

Hi, When an artist release a new stuff, 98% of time, i didn't receive any notification on the app ( the " bell " ) What about you ? I have to go on the web site : swarm.fm to see new stuff..... I Please help !!! Thanks

  • Music Fan
  • Hi,   When an artist release a new stuff, 98% of time, i didn't receive any notification on the app ( the " bell " )   What about you ?  I have to go on the web site : swarm.fm to...
  • MaryC1
  • Spotify Legend
  • 161 Views
  • 5 comments
  • 1 likes
  • Android
  • Closed
  • 161 Views
  • 5 comments
  • 1 votes

LG Music Flow speaker no longer visible after most recent Android app update

I have an LG Music Flow speaker that I connect to through Google Cast from multiple android phones and a Samsung Galaxy Tab S tablet. After the last update, the speaker no longer shows in Spotify. My LG TV does and my Google audio casts in other room...

  • Casual Listener
  • I have an LG Music Flow speaker that I connect to through Google Cast from multiple android phones and a Samsung Galaxy Tab S tablet. After the last update, the speaker no longer shows in  Spoti...
  • pfaudere
  • Casual Listener
  • 1274 Views
  • 9 comments
  • 1 likes
  • Android
    Hardware Partner
    Mobile
  • Closed
  • 1274 Views
  • 9 comments
  • 1 votes

[Kindle App] Ad Watch Now isn't working?

I thought maybe it was just a single glitch, but the last three times I have attempted to click 'watch now' for an ad to get my 30 minutes of uninterrupted music, I have instead gotten three ads in a row. Usually the first is an 'upgrade to premium',...

  • Casual Listener
  • I thought maybe it was just a single glitch, but the last three times I have attempted to click 'watch now' for an ad to get my 30 minutes of uninterrupted music, I have instead gotten three ads in a...
  • Melody
  • Community Manager
  • 152 Views
  • 2 comments
  • 1 likes
  • Closed
  • 152 Views
  • 2 comments
  • 1 votes

Spotify crashing every 10- 15 minutes

I have been a Spotify premium customer for about a year and have been a big fan of the app ever since downloading it. Just recently my Spotify has begun to crash every 15 minutes or so. Needless to say it is quite frustrating having to close the app ...

  • Casual Listener
  • I have been a Spotify premium customer for about a year and have been a big fan of the app ever since downloading it. Just recently my Spotify has begun to crash every 15 minutes or so. Needless to s...
  • Alejandar
  • Spotify
  • 196 Views
  • 5 comments
  • 1 likes
  • Closed
  • 196 Views
  • 5 comments
  • 1 votes