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Forum Posts

Artists disappeared from following list.

So this happens to me occasionally, but the artists usually reappear in my follow list after some time. However, for maybe the past week, these artists have not reappeared. I follow a TON of people, so I’m not sure if there’s some sort of glitch that...

  • Casual Listener
  • So this happens to me occasionally, but the artists usually reappear in my follow list after some time. However, for maybe the past week, these artists have not reappeared. I follow a TON of people, ...
  • MaríaCamila
  • Roadie
  • 379 Views
  • 2 comments
  • 0 likes
  • missing artists
  • Case Closed
  • 379 Views
  • 2 comments
  • 0 votes

Spotify using data despite playlist being downloaded

Seems spotify is using mobile data despite playing a playlist which has previously been downloaded to the device, this should not happen. The expectation is that the songs on the device would be played in order to prevent unneccesary streaming which ...

  • Casual Listener
  • Seems spotify is using mobile data despite playing a playlist which has previously been downloaded to the device, this should not happen. The expectation is that the songs on the device would be play...
  • SergioDavid
  • Roadie
  • 341 Views
  • 2 comments
  • 0 likes
  • bug report
    downloaded music
    iOS
  • Case Closed
  • 341 Views
  • 2 comments
  • 0 votes

Spotify Equaliser BADLY Broken on iPhone

On my iPhone 7 (latest OS update), the EQ has a really bad defect that makes it impossible to listen "Flat". Very easy to reproduce:1 - Set the equaliser to some mad settings (e.g. no treble, loads of bass)2 - Switch the EQ completely OFF - and liste...

  • Casual Listener
  • On my iPhone 7 (latest OS update), the EQ has a really bad defect that makes it impossible to listen "Flat".   Very easy to reproduce: 1 - Set the equaliser to some mad settings (e.g. no treb...
  • Alfredo
  • Roadie
  • 513 Views
  • 8 comments
  • 0 likes
  • Case Closed
  • 513 Views
  • 8 comments
  • 0 votes

Playlist not playing all songs

I currently have a 10 hour playlist for my daughter when she is sleeping. We play it on her google home. I will wake up after a few hours to random songs that are NOT on the playlist, and they are songs that are not lullabies and will wake her up. Th...

  • Casual Listener
  • I currently have a 10 hour playlist for my daughter when she is sleeping. We play it on her google home. I will wake up after a few hours to random songs that are NOT on the playlist, and they are so...
  • SergioDavid
  • Roadie
  • 110 Views
  • 2 comments
  • 0 likes
  • Case Closed
  • 110 Views
  • 2 comments
  • 0 votes

Icehouse Listing

Just listening to Icehouse on Spotify and scrolling down could not find their first album, then remembered they were called 'Flowers' so typed in that and up it came but also with the other bands listing. The album name was 'Icehouse'They changed the...

  • Casual Listener
  • Just listening to Icehouse on Spotify and scrolling down could not find their first album, then remembered they were called 'Flowers' so typed in that and up it came but also with the other bands lis...
  • Hubo
  • Community Legend
  • 69 Views
  • 1 comments
  • 0 likes
  • Case Closed
  • 69 Views
  • 1 comments
  • 0 votes

Spotify isn't letting me add photos to my own playlists.... why??

It's saying that the photos need to be larger than 300 x 300, but it doesn't matter what size it is because it always tells me that the picture is too small even when it isn't.

  • Casual Listener
  • It's saying that the photos need to be larger than 300 x 300, but it doesn't matter what size it is because it always tells me that the picture is too small even when it isn't.
  • SergioDavid
  • Roadie
  • 511 Views
  • 3 comments
  • 0 likes
  • Spotify
  • Case Closed
  • 511 Views
  • 3 comments
  • 0 votes

Logging in with offline mode

I accidentally logged out of my account on my device and it was on offline mode. I can not log back in on the same device because it needs a connection to log back in. I removed the device from my offline devices list and accessed my account from my ...

  • Casual Listener
  • I accidentally logged out of my account on my device and it was on offline mode. I can not log back in on the same device because it needs a connection to log back in. I removed the device from my of...
  • SergioDavid
  • Roadie
  • 129 Views
  • 2 comments
  • 0 likes
  • Case Closed
  • 129 Views
  • 2 comments
  • 0 votes

Does not play local files, plays songs on Spotify instead

Hello! I'm sorry if this is not the right place for this, or if it has been asked and answered before. I'm having trouble playing my local files. In some cases, when the song is on Spotify it plays that version instead, and often it is a live or an a...

  • Visitor
  • Hello!   I'm sorry if this is not the right place for this, or if it has been asked and answered before.   I'm having trouble playing my local files. In some cases, when the song is on ...
  • SergioDavid
  • Roadie
  • 123 Views
  • 2 comments
  • 0 likes
  • Windows
  • Case Closed
  • 123 Views
  • 2 comments
  • 0 votes

Menu Tabs

Hello!So the most recent update (version 8.4.38.621) won't give me a simple library option like the one in previous versions. I only have a 4, sometimes three, tabs menu without the library tab and the original daily mix, playlists, albums, artists, ...

  • Casual Listener
  • Hello! So the most recent update (version 8.4.38.621) won't give me a simple library option like the one in previous versions. I only have a 4, sometimes three, tabs menu without the library tab and...
  • Montanez218
  • Casual Listener
  • 213 Views
  • 4 comments
  • 0 likes
  • Menu tabs
  • Not An Issue
  • 213 Views
  • 4 comments
  • 0 votes

Playlists not recognized on Google Home

Ive used google home to play my spotify playlists for a few years now. For some reason when i say the following to my Google Home, it acts as if its not even linked to my account. (Which it is) Play my “{PlaylistName}” on spotify, or play my spotify ...

  • Casual Listener
  • Ive used google home to play my spotify playlists for a few years now. For some reason when i say the following to my Google Home, it acts as if its not even linked to my account. (Which it is) ...
  • SergioDavid
  • Roadie
  • 190 Views
  • 2 comments
  • 0 likes
  • Case Closed
  • 190 Views
  • 2 comments
  • 0 votes

Trouble connecting.

Hello. My Samsung phone and my Samsung tablet are both online. When I open Spotify it **bleep**'s me that I' m offline. I tried everything but nothing seems to solve this problem. What should I do?

  • Casual Listener
  • Hello. My Samsung phone and my Samsung tablet are both online. When I open Spotify it **bleep**'s me that I' m offline. I tried everything but nothing seems to solve this problem. What should I do?
  • SergioDavid
  • Roadie
  • 295 Views
  • 2 comments
  • 0 likes
  • Case Closed
  • 295 Views
  • 2 comments
  • 0 votes

[Daily mix] Daily mix disappeared after switching to Premium

Hi, I used Spotify for free, and within a couple of days I had 5 daily mixes. However, when I switched to Premium, there are no more daily mixes. It says I should listen to Spotify longer. That's kind of strange. Is there anything I can (other than c...

  • Regular
  • Hi,   I used Spotify for free, and within a couple of days I had 5 daily mixes. However, when I switched to Premium, there are no more daily mixes. It says I should listen to Spotify longer. T...
  • Aimee_T
  • Roadie
  • 504 Views
  • 6 comments
  • 0 likes
  • Premium
  • Case Closed
  • 504 Views
  • 6 comments
  • 0 votes

Error dialog when launching iOS app

EnvironmentiPhone 6iOS 11.2.2Spotify App 8.4.37.704 StepsType "spotify://" in Safari browser address bar.Tap Open when prompted by iOS to open Spotify app.After launching a "Couldn't Open Link" dialog appears with the message "Spotify can't open this...

  • Casual Listener
  • Environment iPhone 6 iOS 11.2.2 Spotify App 8.4.37.704   Steps Type "spotify://" in Safari browser address bar. Tap Open when prompted by iOS to open Spotify app. After launching a "Coul...
  • Aimee_T
  • Roadie
  • 709 Views
  • 8 comments
  • 0 likes
  • Case Closed
  • 709 Views
  • 8 comments
  • 0 votes

Slum Village

So somone decided to put the album "Best Kept Secret" on the Slum Village artist page which makes since since it their album even though they released it under the alias J-88. However they also for some reason thought that J-88 was the title as the a...

  • Casual Listener
  • So somone decided to put the album "Best Kept Secret" on the Slum Village artist page which makes since since it their album even though they released it under the alias J-88. However they also for s...
  • jd_styx
  • Casual Listener
  • 483 Views
  • 2 comments
  • 0 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • Case Closed
  • 483 Views
  • 2 comments
  • 0 votes

Slum Village

So somone decided to put the album "Best Kept Secret" on the Slum Village artist page which makes since since it their album even though they released it under the alias J-88. However they also for some reason thought that J-88 was the title as the a...

  • Casual Listener
  • So somone decided to put the album "Best Kept Secret" on the Slum Village artist page which makes since since it their album even though they released it under the alias J-88. However they also for s...
  • Hubo
  • Community Legend
  • 325 Views
  • 1 comments
  • 0 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • Case Closed
  • 325 Views
  • 1 comments
  • 0 votes

Bugs with the Spotify App

Since a few weeks I got some serious problems with the Spotify App. I use an iPhone 6 with IOS 11.2.5 running on it. Everytime I want to play any song of the Album „People keep talking“ and „Happy Camper“ from Hoodie Allen Spotify pauses the song aft...

  • Casual Listener
  • Since a few weeks I got some serious problems with the Spotify App. I use an iPhone 6 with IOS 11.2.5 running on it. Everytime I want to play any song of the Album „People keep talking“ and „Happy Ca...
  • Alfredo
  • Roadie
  • 2304 Views
  • 12 comments
  • 0 likes
  • Fixed
  • 2304 Views
  • 12 comments
  • 0 votes

Spotify on BMW Connected Drive issue

Hi,I am facing an issue of very low volume while connecting via USB to BMW connected drive to use the Spotify app. BMW 535D 2015 and spotify app version 8.4.37.704. Please advise a resolution to this. Thanks

  • Visitor
  • Hi, I am facing an issue of very low volume while connecting via USB to BMW connected drive to use the Spotify app.   BMW 535D 2015 and spotify app version 8.4.37.704.   Please advise ...
  • SergioDavid
  • Roadie
  • 316 Views
  • 4 comments
  • 0 likes
  • Case Closed
  • 316 Views
  • 4 comments
  • 0 votes

Sync with Ford

Was listening to Spotify, then suddenly it stopped. I have done a master reset on my vehicle and also a full reboot, removed bluetooth device, re add blue tooth device. Ford Sync is not able to see Sportify. My firmware on my car is up to date, has t...

  • Casual Listener
  • Was listening to Spotify, then suddenly it stopped. I have done a master reset on my vehicle and also a full reboot, removed bluetooth device, re add blue tooth device. Ford Sync is not able to see S...
  • SergioDavid
  • Roadie
  • 797 Views
  • 7 comments
  • 0 likes
  • Ford SYNC
  • Not An Issue
  • 797 Views
  • 7 comments
  • 0 votes

Local Files not playing

Hello, I've loaded mp3 files into a folder and added that folder as source in the spotify menu. Now the songs get displayed in my local files category, but if I wan't to play them it says it can't play them. Any ideas?

  • Casual Listener
  • Hello, I've loaded mp3 files into a folder and added that folder as source in the spotify menu. Now the songs get displayed in my local files category, but if I wan't to play them it says it can't pl...
  • SergioDavid
  • Roadie
  • 174 Views
  • 2 comments
  • 0 likes
  • Case Closed
  • 174 Views
  • 2 comments
  • 0 votes

WORK COMPUTERS

I am very dissatisfied with Spotify in not addressing the known issues that many are having using their PAID accounts while at work. You are well aware that many employers do not allow changes to any software or loading software. As I am a loyal payi...

  • Casual Listener
  • I am very dissatisfied with Spotify in not addressing the known issues that many are having using their PAID accounts while at work. You are well aware that many employers do not allow changes to any...
  • SergioDavid
  • Roadie
  • 698 Views
  • 2 comments
  • 0 likes
  • Desktop
    Web Player
    WORK COMPUTERS
  • Case Closed
  • 698 Views
  • 2 comments
  • 0 votes