Can't add Shazam songs to Spotify playlist

Whilst in Shazam app for the last couple of weeks no option to play Tracks on Shazam using Spotify (used to be Spotify green logo on play button) also when I try and add the song to Spotify Shazam playlist option to add to Spotify is greyed out and s...

• lucasmarkou-gb
• Casual Listener
• Whilst in Shazam app for the last couple of weeks no option to play Tracks on Shazam using Spotify (used to be Spotify green logo on play button) also when I try and add the song to Spotify Shazam pl...
• 2016-10-09 11:50:20 AM
• 2016-10-18 3:02:59 PM
• MaryC1
• Spotify Legend
• 1854 Views
• 4 comments
• 1 likes
• Closed

Scrolling Issue Desktop

When I use the desktop and I am browsing a playlist, I click on an artist and when I press back to return to the playlist and start to scroll it for some reasons throws me back to the top of the playlist. This issue has been going on for about two we...

• Megaclaytron
• Casual Listener
• When I use the desktop and I am browsing a playlist, I click on an artist and when I press back to return to the playlist and start to scroll it for some reasons throws me back to the top of the play...
• 2016-10-06 10:56:19 PM
• 2016-10-06 11:29:11 PM
• MattSuda
• Spotify Star
• 103 Views
• 3 comments
• 1 likes
• Closed

my account has been suspended but I have paid for it already on my credit card bill

• PauloFilho
• Casual Listener
• 2016-10-05 9:42:19 PM
• 2022-06-15 12:09:54 PM
• robbie-v
• Newbie
• 333 Views
• 2 comments
• 1 likes
• Closed

Efetuei o pagamento, porém o prêmio não foi liberado.

Caros,Gostaria de saber como eu faço.Já repassei o número do meu cartão, já debitou, porém o pacote prêmio família não foi ativado.Podem me ajudar ?

• DiegoTorres1
• Casual Listener
• Caros, Gostaria de saber como eu faço. Já repassei o número do meu cartão, já debitou, porém o pacote prêmio família não foi ativado. Podem me ajudar ?
• 2016-10-05 5:47:24 PM
• 2016-10-07 3:36:04 AM
• DiegoTorres2
• Newbie
• 259 Views
• 5 comments
• 1 likes
• Closed

iOS 10 battery and Spotify

I recently updated to iOS 10 and it's causing Spotify to use up to 60% of my battery but before I updated it would only use 20% max. This is causing my phones battery to drain more quicker if I have Spotify open than if I has all of my most used apps...

• RyanJD23
• Casual Listener
• I recently updated to iOS 10 and it's causing Spotify to use up to 60% of my battery but before I updated it would only use 20% max. This is causing my phones battery to drain more quicker if I have ...
• 2016-09-29 7:41:06 PM
• 2016-10-09 12:07:15 AM
• MaryC1
• Spotify Legend
• 286 Views
• 2 comments
• 1 likes
• iOS
  Mobile
• Closed

Incorrect number of Spotify followers

Subject pretty much describes it. It says 25 but I count 26. Let me know if you need any more details.

• maxli_
• Casual Listener
• Subject pretty much describes it. It says 25 but I count 26. Let me know if you need any more details.
• 2016-09-29 5:32:43 AM
• 2016-10-08 3:17:36 PM
• EstefanyA_Bog
• Roadie
• 146 Views
• 2 comments
• 1 likes
• Followers
• Closed

This is anoying

Hi eveyone, I have a subscription billed from PERU, I'm wondering why in the main page of spotify (web, pc, mobile) I have hightlighted playlists from CHILE.... we are 2 differente coutries with not the same tastes, so please if you don't have playli...

• user-removed
• Visitor
• Hi eveyone, I have a subscription billed from PERU, I'm wondering why in the main page of spotify (web, pc, mobile) I have hightlighted playlists from CHILE.... we are 2 differente coutries with not ...
• 2016-09-27 4:26:34 AM
• 2017-01-03 11:22:26 PM
• Gunnerandres
• Newbie
• 310 Views
• 2 comments
• 1 likes
• Issue chile peru
• Not An Issue

add freezing spotify

Hello,I've been using spotify for years and I pretty satisfied but for a couple of months, somme adds just keep playing forcing me to shut spotify down and start it again. Other times, after an add, the previous song jacket stay appearing and i can't...

• Mathrog
• Casual Listener
• Hello, I've been using spotify for years and I pretty satisfied but for a couple of months, somme adds just keep playing forcing me to shut spotify down and start it again.  Other times, after...
• 2016-09-25 4:08:15 PM
• 2016-10-17 9:25:44 PM
• user-removed
• Not applicable
• 389 Views
• 9 comments
• 1 likes
• Closed

Sound gets stuck on Windows 7 repeating a short clip

Spotify keeps getting stuck on Windows 7 32 bit. It crashes and repeats a 1 second clip. Unable to move on to next track. Closing Spotify does not help. Have reinstalled. Have cleared cache but problem keeps reoccurring. It resolves itself after abou...

• Brianduncan
• Casual Listener
• Spotify keeps getting stuck on Windows 7 32 bit. It crashes and repeats a 1 second clip. Unable to move on to next track. Closing Spotify does not help. Have reinstalled. Have cleared cache but probl...
• 2016-09-25 12:01:28 PM
• 2016-10-17 3:26:21 PM
• MaryC1
• Spotify Legend
• 239 Views
• 5 comments
• 1 likes
• Closed

problem of connection in my country

hello, i live in guadeloupe and spotify doesn't fonction and guadeloupe is an island of france so I have a friend who spotify me active every 15 days for 2 years. Can you activate my spotify please

• Davidchriqui
• Casual Listener
• hello, i live in guadeloupe and spotify doesn't fonction and guadeloupe is an island of france so I have a friend who spotify me active every 15 days for 2 years. Can you activate my spotify please
• 2016-09-25 5:50:34 AM
• 2016-11-23 3:55:32 AM
• Davidchriqui
• Casual Listener
• 4304 Views
• 4 comments
• 1 likes
• Closed

ad crashed and now i can't skip or play other songs

the ad played just like any other time, but after it was done it won't go away and now i can't play other songs oder skip the current song. I tried closing and opening the app and reinstalling but nothing worked.

• XIInfu
• Casual Listener
• the ad played just like any other time, but after it was done it won't go away and now i can't play other songs oder skip the current song. I tried closing and opening the app and reinstalling but no...
• 2016-09-24 12:20:46 PM
• 2016-10-04 3:25:44 PM
• EstefanyA_Bog
• Roadie
• 169 Views
• 2 comments
• 1 likes
• Android
  Playstation 4
• Closed

Skips songs and jumps to next song before the current one is over

I'm listening to the playlisthttps://play.spotify.com/user/sabanetto/playlist/1J4UNDA8USHPaLpC6V3JBF The first issue was that it was only playing the even songs, but skipping some songs (like Faces of Stone and Money). But if I go manually to play th...

• beheks
• Casual Listener
• I'm listening to the playlist https://play.spotify.com/user/sabanetto/playlist/1J4UNDA8USHPaLpC6V3JBF   The first issue was that it was only playing the even songs, but skipping some songs&nb...
• 2016-09-22 3:01:44 PM
• 2016-10-04 4:00:44 PM
• EstefanyA_Bog
• Roadie
• 127 Views
• 3 comments
• 1 likes
• Desktop
  Web Player
• Closed

WatchOS 3 not detecting spotify in now playing

I updated my Apple Watch to watchOS 3 and now Spotify is not detected by the watch in Now Playing...is anyone currently aware of this issue/can someone please assist? Thanks, Doug

• DougPLang
• Casual Listener
• I updated my Apple Watch to watchOS 3 and now Spotify is not detected by the watch in Now Playing...is anyone currently aware of this issue/can someone please assist?   Thanks,   Doug
• 2016-09-19 8:23:21 PM
• 2017-03-22 5:38:08 AM
• Beccabomb24
• Newbie
• 1533 Views
• 20 comments
• 1 likes
• Not An Issue

I missed an ad and I want to know what it was.

What's the spotify ad with the guy playing an air piano (like air guitar but with a piano) on the hood of a car?

• benbetita
• Casual Listener
• What's the spotify ad with the guy playing an air piano (like air guitar but with a piano) on the hood of a car?
• 2016-09-14 4:47:01 AM
• 2022-02-11 1:35:08 AM
• 31mzvuj47ict4ssaxggk
• Newbie
• 1427 Views
• 9 comments
• 1 likes
• ad list
  ads
  commercial list
• Not An Issue

"This song is not available. if you have a file on your computer you can import it. "

Hello Team, Every time i use spotify on my PC, i keep getting this message. "This song is not available. if you have a file on your computer you can import it. " Im not sure what can i do to get this resolved. Allen,

• Aperezco
• Casual Listener
• Hello Team,   Every time i use spotify on my PC, i keep getting this message.   "This song is not available. if you have a file on your computer you can import it. "   Im not sur...
• 2016-09-13 6:11:35 PM
• 2016-09-22 8:54:45 PM
• Alejandar
• Spotify
• 230 Views
• 5 comments
• 1 likes
• Closed

Vizio Smartcast Not Available in Spotify

I have a Vizio Soundbar with Smartcast (SB3831-D0). Initially, the soundbar was visible on the Android and iOS Spotify apps as an Available Device. A few weeks ago it stopped showing up in the list of available devices. I have several other Chromecas...

• pfaudere
• Casual Listener
• I have a Vizio Soundbar with Smartcast (SB3831-D0).    Initially, the soundbar was visible on the Android and iOS Spotify apps as an Available Device.   A few weeks ago it stopped ...
• 2016-09-12 9:00:20 PM
• 2017-06-23 5:58:33 PM
• raffenit
• Newbie
• 2701 Views
• 19 comments
• 1 likes
• smartcast
  soundbar
  Vizio
• Closed

Spotify goes nuts after an ad.

After the advertisement ends, the player gets bugged: The album cover and song title are from the song played before the ad, the band name says "spotify", and all of this is happening while a completely different song is playing. Clicking any of the ...

• janusz_z_polski
• Casual Listener
• After the advertisement ends, the player gets bugged:   The album cover and song title are from the song played before the ad, the band name says "spotify", and all of this is happening while ...
• 2016-09-11 9:13:29 PM
• 2016-09-17 3:44:40 PM
• MaryC1
• Spotify Legend
• 90 Views
• 2 comments
• 1 likes
• Desktop
  Windows
• Closed

Spotify hangs up after advert.

Windows 7 Home Premium and that same on OS X El Capitan.  

• artur9010
• Casual Listener
• Windows 7 Home Premium and that same on OS X El Capitan.    
• 2016-09-10 10:14:08 AM
• 2016-09-17 3:44:02 PM
• MaryC1
• Spotify Legend
• 113 Views
• 2 comments
• 1 likes
• Desktop
  Linux
  Mac
  Windows
• Closed

radio button for radio on chrome book

where did the button go for chrome book premium users? I just disappered as of Sept 7th or 8th.

• user-removed
• Visitor
• where did the button go for chrome book premium users? I just disappered as of Sept 7th or 8th.
• 2016-09-09 9:12:01 AM
• 2016-09-23 1:06:03 AM
• MaryC1
• Spotify Legend
• 170 Views
• 5 comments
• 1 likes
• no button on chrome book now
• Closed

Song Repeat Issue

When I click on repeat a single song (the number one shows up on the repeat button) and I press skip or forward it automatically goes off. I have to go back and click on 'repeat' every time I skip a song once I'm done listening to it. It's been doing...

• shawn84
• Casual Listener
• When I click on repeat a single song (the number one shows up on the repeat button) and I press skip or forward it automatically goes off. I have to go back and click on 'repeat' every time I skip a ...
• 2016-09-07 12:09:04 AM
• 2016-09-17 3:56:23 PM
• MaryC1
• Spotify Legend
• 177 Views
• 5 comments
• 1 likes
• Closed