High data usage offline playlist

Hi. Yesterday I noticed high data consumption while using offline playlists. I see that this problem is old but stil not resolved. I'm using lastest IOS 10.2 and lastest version of app 6.8.0.3786. Could you please verify?

• hrelinho
• Casual Listener
• Hi. Yesterday I noticed high data consumption while using offline playlists. I see that this problem is old but stil not resolved. I'm using lastest IOS 10.2 and lastest version of app 6.8.0.3786. Co...
• 2016-12-26 11:11:46 AM
• 2017-01-26 2:43:01 PM
• Jason
• Spotify Legend
• 671 Views
• 17 comments
• 1 likes
• iOS
• Fixed

Unable to play on Sonos.

Hello. I'm trying to use Spotify with Sonos. Keep getting unable to play... connection to Spotify was lost.Never had this issue before and I've had Sonos for a few yearsI can play other sources like on my device SoundCloud etc.Using iPhone app.Dan.

• dgulley
• Casual Listener
• Hello. I'm trying to use Spotify with Sonos. Keep getting unable to play... connection to Spotify was lost. Never had this issue before and I've had Sonos for a few years I can play other sourc...
• 2016-12-26 2:24:24 AM
• 2017-01-05 12:34:48 AM
• Maria_B
• Moderator
• 359 Views
• 9 comments
• 1 likes
• Closed

Will not play for more then 1 second

• jnshevy
• Casual Listener
• 2016-12-24 7:16:30 PM
• 2017-01-11 1:07:38 PM
• Jim
• Spotify Legend
• 192 Views
• 5 comments
• 1 likes
• won't play
• Closed

Cannot get notifications from friends

Hi.Friends of mine (who follow me and whom I follow) send me messages notifications to albums, playlists etc. through Spotify, but I don't get anything ever. I'm a Free User. Do I need to get Premium?

• lamb-O
• Casual Listener
• Hi. Friends of mine (who follow me and whom I follow) send me messages notifications to albums, playlists etc. through Spotify, but I don't get anything ever. I'm a Free User. Do I need to ge...
• 2016-12-22 11:01:05 PM
• 2017-01-11 5:20:57 PM
• Lee
• Spotify
• 232 Views
• 5 comments
• 1 likes
• Notifications
• Closed

Spotify on LG Smart TV - 43LH5500

Hi, I've read that all 2013 LG Smart TV have spotify. I can not find app in the store, I try to update LG TV to newest firmware version, but Spotify is not in Premium section as you support-help section says.

• naskafy
• Casual Listener
• Hi, I've read that all 2013 LG Smart TV have spotify. I can not find app in the store, I try to update LG TV to newest firmware version, but Spotify is not in Premium section as you support-help se...
• 2016-12-20 12:10:40 AM
• 2017-01-10 4:53:45 PM
• adaltoledo
• Newbie
• 177 Views
• 3 comments
• 1 likes
• LG
  LG Smart TV
  Smart TV
• Closed

Stuttered playback Spotify Connect

Spotify Connect have always worked on my Yamaha RX-V479 until today. Playback is stuttering and is unbearable. Updated the Yamaha firmware, reinstalled Spotify on all mobile devices but issue remains. Internet radio works so it's not the connection o...

• boyet
• Casual Listener
• Spotify Connect have always worked on my Yamaha RX-V479 until today. Playback is stuttering and is unbearable. Updated the Yamaha firmware, reinstalled Spotify on all mobile devices but issue remains...
• 2016-12-20 1:37:46 AM
• 2016-12-23 6:33:23 PM
• Alejandro_C
• Spotify Legend
• 204 Views
• 3 comments
• 1 likes
• spotify connect
• Fixed

Spotify Windows App Wrong Translation (TR)

When i turned off my internet connection i saw this text on right of my spotify app screen.And it says; Friend stream cannot be use while offline (Arkadaş akışı çevrimdışı olarak kullanılamaz)To use friend stream please go offline (Arkadaş akışını yü...

• denizmaradona
• Casual Listener
• When i turned off my internet connection i saw this text on right of my spotify app screen. And it says;   Friend stream cannot be use while offline (Arkadaş akışı çevrimdışı olarak kullanıla...
• 2016-12-19 4:16:40 PM
• 2016-12-20 6:14:13 PM
• Alejandro_C
• Spotify Legend
• 132 Views
• 3 comments
• 1 likes
• Desktop
  Windows
• Not An Issue

Losing Playlists

I have Spotify Premium and am losing playlists every day. Today I logged in and had all my playlists, then 5 minutes later they disappeared, in front of my eyes.I don't really have time to keep rebuilding my playlists every day.Is this a known issue?...

• surfinchina
• Casual Listener
• I have Spotify Premium and am losing playlists every day. Today I logged in and had all my playlists, then 5 minutes later they disappeared, in front of my eyes. I don't really have time to keep reb...
• 2016-12-19 3:13:19 AM
• 2017-11-23 5:03:54 AM
• flboffin
• Music Fan
• 122 Views
• 4 comments
• 1 likes
• Closed

Spotify unable to connect to bluetooth Bose speaker after new update

Please help, I've tried all the troubleshooting I can find but my bose speaker is no longer listed as a device to connect to through the spotify app even though my phone is paired with the speaker. I will have to cancel my premium membership if I can...

• jmi66
• Casual Listener
• Please help, I've tried all the troubleshooting I can find but my bose speaker is no longer listed as a device to connect to through the spotify app even though my phone is paired with the speaker.&n...
• 2016-12-18 2:53:30 AM
• 2016-12-31 11:44:20 PM
• jmi66
• Casual Listener
• 482 Views
• 6 comments
• 1 likes
• Closed

Like a song from a daily mix crashes app on android

Hi there, Since last update I cannot (dis)like a song when playing from a daily mix. When I call the action from the notification, the player simply stops.When I call the action from the player activity, heart becomes green, then whole screen becomes...

• dunpeal69
• Casual Listener
• Hi there,   Since last update I cannot (dis)like a song when playing from a daily mix.   When I call the action from the notification, the player simply stops. When I call the action f...
• 2016-12-15 2:55:01 PM
• 2016-12-23 5:33:44 PM
• Mara_F
• Roadie
• 219 Views
• 3 comments
• 1 likes
• Android
• Fixed

Spotify Connect outside LAN should be optional

According to this post https://community.spotify.com/t5/Ongoing-Issues/As-an-user-I-can-even-control-Spotify-Connect-Devices-after/idc-p/1393781#M16156, it is apparently working as designed that Spotify Connect can control items outside the LAN you a...

• Tpalsbjoern
• Casual Listener
• According to this post https://community.spotify.com/t5/Ongoing-Issues/As-an-user-I-can-even-control-Spotify-Connect-Devices-after/idc-p/1393781#M16156, it is apparently working as designed that Spot...
• 2016-12-15 1:41:38 PM
• 2016-12-17 2:36:56 PM
• JuanSebastian
• Roadie
• 170 Views
• 1 comments
• 1 likes
• Connect
  Connect DIFFERENT WIFI NETWORK
• Not An Issue

Keeps freezing on all devices

Spotify keeps freezing, wont let me change the song, does its own thing. Keeps saying spotify is not responding or not loading or something all the time on all my devices on the web player and on my phone. It works sometimes but most of the time it i...

• Nina_K91
• Casual Listener
• Spotify keeps freezing, wont let me change the song, does its own thing. Keeps saying spotify is not responding or not loading or something all the time on all my devices on the web player and o...
• 2016-12-15 2:44:39 AM
• 2016-12-29 7:43:43 PM
• JuanSebastian
• Roadie
• 184 Views
• 3 comments
• 1 likes
• Spotify never works
• Closed

Spotify recommends songs that are not available

Spotify recommends I add Nemesis by Shriekback to my playlist, but the song is unavailable. Surely the unavailability should determine no recommendations can be made.

• zaynit
• Regular
• Spotify recommends I add Nemesis by Shriekback to my playlist, but the song is unavailable. Surely the unavailability should determine no recommendations can be made. 
• 2016-12-14 10:18:00 PM
• 2023-01-01 9:14:32 PM
• vinmichna
• Newbie
• 483 Views
• 6 comments
• 1 likes
• Desktop
• Closed

Freezing won't change songs

• Loges54
• Casual Listener
• 2016-12-14 5:58:57 PM
• 2016-12-29 4:38:19 PM
• JuanSebastian
• Roadie
• 123 Views
• 4 comments
• 1 likes
• Android
• Closed

Extremely bad performance right now

The Android app is after the latest update working extremely bad. The only new feature added seems to be the "loose customers feature". Music pauses efter a few seconds ...time indicator continues to run but there is no sound. And the new design ...t...

• derivate
• Casual Listener
• The Android app is after the latest update working extremely bad. The only new feature added seems to be the "loose customers feature". Music pauses efter a few seconds ...time indicator continues to...
• 2016-12-14 9:03:04 AM
• 2016-12-29 5:51:56 PM
• JuanSebastian
• Roadie
• 113 Views
• 4 comments
• 1 likes
• Android
• Closed

Private playlists listed as public

I really enjoy creating playlists for characters from my favorite fandoms. However, I want some of these to be private, so I click the 3-dot icon and then "Make private". But then, when I look at my account (not logged in as me) it shows those suppos...

• lunaspacepop
• Regular
• I really enjoy creating playlists for characters from my favorite fandoms. However, I want some of these to be private, so I click the 3-dot icon and then "Make private". But then, when I look at my ...
• 2016-12-14 4:23:59 AM
• 2016-12-17 1:46:17 AM
• Sophia
• Roadie
• 166 Views
• 3 comments
• 1 likes
• private playlists
  Public Playlists
• Fixed

Sort by date added different on mobile and pc

Hello,I've noticed that the 'sort by date added' gives me a different order, depending on whether I'm sorting via my phone or pc. It's not just me, because when looking at a public playlist my friend and I experience the same problem. Our individual ...

• feniks60
• Casual Listener
• Hello, I've noticed that the 'sort by date added' gives me a different order, depending on whether I'm sorting via my phone or pc. It's not just me, because when looking at a public playlist my fr...
• 2016-12-13 10:15:59 PM
• 2016-12-30 1:50:57 AM
• feniks60
• Casual Listener
• 221 Views
• 7 comments
• 1 likes
• added
  computer
  date
  different
  Mobile
  PC
  phone
  Sort
• Closed

Spotify freezing/Crashing

My spotify will not skip to the next song on the list. It will freeze and play the song even after I have closed the app. Anyone else having this problem. I love spotify but if this carries on maybe it's best to try something else as I'm not paying f...

• paulcoe
• Casual Listener
• My spotify will not skip to the next song on the list. It will freeze and play the song even after I have closed the app. Anyone else having this problem. I love spotify but if this carries on maybe ...
• 2016-12-13 1:22:24 PM
• 2016-12-23 6:25:42 PM
• Alejandro_C
• Spotify Legend
• 341 Views
• 10 comments
• 1 likes
• Android
• Closed

Spotify Opens and Crashes on Windows 10 Home 64 bit system

Spotify desktop client opens and immediately closes every time it attempts to run, with one exception: The application does not crash until after a login is attempted after installation. When I attempt to login using my facebook credentials I am dire...

• OKName
• Casual Listener
• Spotify desktop client opens and immediately closes every time it attempts to run, with one exception: The application does not crash until after a login is attempted after installation.  When I...
• 2016-12-12 8:03:55 PM
• 2016-12-31 11:11:43 PM
• MonicaM_Bogota
• Roadie
• 309 Views
• 8 comments
• 1 likes
• Desktop
  Windows
• Closed