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[Web Player]Cannot pick a song on a playlist with shuffle option on

Browser: Chrome 62.0.3202.94 (64-bit) Whenever I use Web Player version of the application I have troubles with picking songs on the ongoing playlist if the shuffle option is on. It always choses random song and I can only pick specific one if I turn...

  • Casual Listener
  • Browser: Chrome  62.0.3202.94 (64-bit)   Whenever I use Web Player version of the application I have troubles with picking songs on the ongoing playlist if the shuffle option is on. I...
  • SergioDavid
  • Roadie
  • 127 Views
  • 4 comments
  • 0 likes
  • Web Player
  • Closed
  • 127 Views
  • 4 comments
  • 0 votes

Have premium, won't let me play a specific song from my playlist

I have premium, but when I try to choose a specific song in my playlist to start playing, it just chooses a random song from my playlist? This feature seemed to work fine recently, and now it's not. Help?

  • Casual Listener
  • I have premium, but when I try to choose a specific song in my playlist to start playing, it just chooses a random song from my playlist? This feature seemed to work fine recently, and now it's not. ...
  • SergioDavid
  • Roadie
  • 88 Views
  • 2 comments
  • 0 likes
  • Closed
  • 88 Views
  • 2 comments
  • 0 votes

Insufficient load

I have sufficient load but spotify keeps on telling me i have insufficient load, now i cant have my premium.

  • Casual Listener
  • I have sufficient load but spotify keeps on telling me i have insufficient load, now i cant have my premium.
  • SergioDavid
  • Roadie
  • 79 Views
  • 2 comments
  • 0 likes
  • Closed
  • 79 Views
  • 2 comments
  • 0 votes

UNDO Revoke Access

I accidentially revoked access to my "Year in Review" under the approved applications list on the spotify website. How can I undo this? I always enjoy looking at my year in review.

  • Casual Listener
  • I accidentially revoked access to my "Year in Review" under the approved applications list on the spotify website. How can I undo this? I always enjoy looking at my year in review.
  • SergioDavid
  • Roadie
  • 328 Views
  • 4 comments
  • 0 likes
  • Apps
    Mac
  • Closed
  • 328 Views
  • 4 comments
  • 0 votes

Cant listen abroad!

Ive been trying to log in million times but cant log in. Alway telling me to tell where I am if I am abroad. Plus I subscrubed for 3 months and still cant use premium. It is deducted in my account automatically and get nothing from you guys? Whats wr...

  • Casual Listener
  • Ive been trying to log in million times but cant log in. Alway telling me to tell where I am if I am abroad. Plus I subscrubed for 3 months and still cant use premium. It is deducted in my account au...
  • SergioDavid
  • Roadie
  • 85 Views
  • 2 comments
  • 0 likes
  • Log in errors
  • Closed
  • 85 Views
  • 2 comments
  • 0 votes

BUG: removing the played track from playlist resets order

When listening to a playlist and deleting a song that is currently played, the next song played will be the song first played from the list when playback was first started. This happens, when I filter the playlist with the track name. So, to not list...

  • Casual Listener
  • When listening to a playlist and deleting a song that is currently played, the next song played will be the song first played from the list when playback was first started. This happens, when I filte...
  • SergioDavid
  • Roadie
  • 200 Views
  • 4 comments
  • 0 likes
  • bug
  • Closed
  • 200 Views
  • 4 comments
  • 0 votes

Wrong birth date from facebook

Even though it is connected to my Facebook it uses a different birth date. I cannot change it. It tells me to change my Facebook birthdate. weird

  • Casual Listener
  • Even though it is connected to my Facebook it uses a different birth date. I cannot change it. It tells me to change my Facebook birthdate. weird 
  • Alfredo
  • Roadie
  • 158 Views
  • 1 comments
  • 0 likes
  • Not An Issue
  • 158 Views
  • 1 comments
  • 0 votes

Downloaded songs showing as a file extension with no song title

I have updated and re-installed the app in addition to downloading a playlist several times only for the songs to download as a "file" such as the following: 00473cc3373f6ceb6c6ac50e54ab34cc2c9d2675.file. I am at wits end trying to resolve this. Any ...

  • Casual Listener
  • I have updated and re-installed the app in addition to downloading a playlist several times only for the songs to download as a "file" such as the following:  00473cc3373f6ceb6c6ac50e54ab34cc2c9...
  • Alfredo
  • Roadie
  • 136 Views
  • 1 comments
  • 0 likes
  • Not An Issue
  • 136 Views
  • 1 comments
  • 0 votes

Downloaded Music Deleted Dozens of Times

Over the last several years of my subscription, and on multiple different Android phones, the app has constantly deleted my downloaded music. It has become a recurring problem, and as a airline traveler I rely on my downloaded library. It is infuriat...

  • Casual Listener
  • Over the last several years of my subscription, and on multiple different Android phones, the app has constantly deleted my downloaded music. It has become a recurring problem, and as a airline trave...
  • Alfredo
  • Roadie
  • 74 Views
  • 1 comments
  • 0 likes
  • Android
  • Not An Issue
  • 74 Views
  • 1 comments
  • 0 votes

My 2017 Wrapped playlist isn't there

So I complained and said that I didn't get a 2017 Wrapped playlist despite having used spotify pretty much every day and night for the entire year. Now they're "sorry" that i didn;t get the full experience and then gave me a link to get two personali...

  • Casual Listener
  • So I complained and said that I didn't get a 2017 Wrapped playlist despite having used spotify pretty much every day and night for the entire year. Now they're "sorry" that i didn;t get the full expe...
  • Alfredo
  • Roadie
  • 93 Views
  • 2 comments
  • 0 likes
  • 2017
    fix this please
    Playlist
  • Not An Issue
  • 93 Views
  • 2 comments
  • 0 votes

Lo-Fi Love Playlist gone

Lo-Fi Love was a (really good!) Spotify-created playlist that I subscribed to. It disappeared this past week completely without warning, and now I don't remember most of the songs that were on it. Is there any way to find the tracklist? Is there any ...

  • Casual Listener
  • Lo-Fi Love was a (really good!) Spotify-created playlist that I subscribed to. It disappeared this past week completely without warning, and now I don't remember most of the songs that were on it. Is...
  • Alfredo
  • Roadie
  • 186 Views
  • 1 comments
  • 1 likes
  • Playlist
  • Not An Issue
  • 186 Views
  • 1 comments
  • 1 votes

Profile Picture Broken on Firefox Quantum

Hi Spotify, Location: https://www.spotify.com/us/ (and all pages when logged in)Error: "could not load the image"Browser: Firefox Quantum v57.0.1 It appears you are using a GraphQL request to generate users' profile pictures in Firefox Quantum (see a...

  • Casual Listener
  • Hi Spotify,   Location: https://www.spotify.com/us/ (and all pages when logged in) Error: "could not load the image" Browser: Firefox Quantum v57.0.1   It appears you are using a Grap...
  • Alfredo
  • Roadie
  • 202 Views
  • 1 comments
  • 0 likes
  • Desktop
    Mac
  • Not An Issue
  • 202 Views
  • 1 comments
  • 0 votes

Spotify Premium not working offline

I'm paying for Spotify Premium for the sole reason of being able to listen to music when not on the internet and it is not working. Stopped working after my 3 months for $1 promotion ended. Now paying $10 a month for nothing. Any help would be greatl...

  • Casual Listener
  • I'm paying for Spotify Premium for the sole reason of being able to listen to music when not on the internet and it is not working.  Stopped working after my 3 months for $1 promotion ended.&nbs...
  • Alfredo
  • Roadie
  • 121 Views
  • 3 comments
  • 0 likes
  • Mobile
  • Not An Issue
  • 121 Views
  • 3 comments
  • 0 votes

Cant play some song

I cant play the songs called 4/5 and blijf bij mijI also cant press it. Its whit more songs not only that one

  • Casual Listener
  • I cant play the songs called 4/5 and blijf bij mij I also cant press it. Its whit more songs not only that one
  • SergioDavid
  • Roadie
  • 84 Views
  • 1 comments
  • 0 likes
  • IDK
  • Not An Issue
  • 84 Views
  • 1 comments
  • 0 votes

Spotify family premium subcription invite not working

I have been “troubleshooting” my family’s premium subscription. I have sent and resent the invite and it still dpesnt work. Any idea what the cause is? We are living in the same house so we have the same IP. We even tried using 1 computer just logged...

  • Casual Listener
  • I have been “troubleshooting” my family’s premium subscription. I have sent and resent the invite and it still dpesnt work. Any idea what the cause is? We are living in the same house so we have the ...
  • SergioDavid
  • Roadie
  • 68 Views
  • 2 comments
  • 0 likes
  • Closed
  • 68 Views
  • 2 comments
  • 0 votes

Ten minute mail

A while ago I've made an account with a ten-minute-mail. I don't use spotify anymore, but I still need to pay every month for my Spotify Premium. What can I do about it? How can I delete this account?

  • Casual Listener
  • A while ago I've made an account with a ten-minute-mail. I don't use spotify anymore, but I still need to pay every month for my Spotify Premium. What can I do about it? How can I delete this account...
  • SergioDavid
  • Roadie
  • 1026 Views
  • 2 comments
  • 0 likes
  • Web Player
  • Closed
  • 1026 Views
  • 2 comments
  • 0 votes

WHAT ELSE?????? SONGS GREYED/OUT UNAVAILABLE IN OFFLINE MODE DESPITE NUMEROUS RE-INSTALLS!!!!!!!!!!

That's it (see above) YOU ARE NO (ZERO) HELP WHATSOEVER FILES ARE ON MY MACHINE CANNOT ACCESS IN OFFLINE MODE FOR THE MILLIONTH TIME DO/SAY SOMETHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Casual Listener
  • That's it (see above)   YOU ARE NO (ZERO) HELP WHATSOEVER FILES ARE ON MY MACHINE CANNOT ACCESS IN OFFLINE MODE FOR THE MILLIONTH TIME DO/SAY SOMETHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!...
  • SergioDavid
  • Roadie
  • 315 Views
  • 2 comments
  • 0 likes
  • Closed
  • 315 Views
  • 2 comments
  • 0 votes

Way to prevent duplicates in playlists.

After a song is finish it randomly plays another song from my playlst. I want the songs to play in order. How do I make that happen?

  • Casual Listener
  • After a song is finish it randomly plays another song from my playlst. I want the songs to play in order. How do I make that happen? 
  • SergioDavid
  • Roadie
  • 139 Views
  • 2 comments
  • 0 likes
  • Android
  • Closed
  • 139 Views
  • 2 comments
  • 0 votes

Songs stopping after 10 seconds on android

As the title says I can't play any songs in spotify as it will stop after 10 seconds anyone know how to fix it? I have reinstalled the app and it's on 4g and wifi

  • Casual Listener
  • As the title says I can't play any songs in spotify as it will stop after 10 seconds anyone know how to fix it? I have reinstalled the app and it's on 4g and wifi
  • SergioDavid
  • Roadie
  • 110 Views
  • 2 comments
  • 0 likes
  • Closed
  • 110 Views
  • 2 comments
  • 0 votes

Spotify Xbox One wont load

Tried a hard restart reinstalling and still getting the spotify symbol with three dots

  • Casual Listener
  • Tried a hard restart reinstalling and still getting the spotify symbol with three dots
  • SergioDavid
  • Roadie
  • 126 Views
  • 2 comments
  • 0 likes
  • Closed
  • 126 Views
  • 2 comments
  • 0 votes