Ongoing Issues

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Forum Posts

BMW Connected Drive - Driving Saftey Dismiss Messgae

Ok so I have Spotify premium version 6.8.0.3786 and a UK BMW 435d Msport.Spotify has worked amazingly well for about a month but recently I have come across and annoying and potentially dangerous problem.In the UK we have unfortunately had a spate of...

  • Casual Listener
  • Ok so I have Spotify premium version 6.8.0.3786 and a UK BMW 435d Msport. Spotify has worked amazingly well for about a month but recently I have come across and annoying and potentially dangerous...
  • Hal900000000000
  • Visitor
  • 572 Views
  • 4 comments
  • 1 likes
  • Closed
  • 572 Views
  • 4 comments
  • 1 votes

Spotify IS **bleep** and wont stay open

Hey for the past few months everytime Ive opened Spotify on my Win 10 Desktop is states that there is a update I click update and open Spotify only to find that there is a update I click again spotify closes and restarts then a few days later the upd...

  • Casual Listener
  • Hey for the past few months everytime Ive opened Spotify on my Win 10 Desktop is states that there is a update I click update and open Spotify only to find that there is a update I click again spotif...
  • Mara_F
  • Roadie
  • 132 Views
  • 2 comments
  • 1 likes
  • GET BETTER PROGRAMMERS
  • Closed
  • 132 Views
  • 2 comments
  • 1 votes

Two Bands - Same Name

I apologize if this question has already been asked into the ground. However, for over a year now I've been trying to get to different artists named "Pudge" separated. I'm in the rock band Pudge. There is also a rapper named Pudge. I've filled out a ...

  • Music Fan
  • I apologize if this question has already been asked into the ground.  However, for over a year now I've been trying to get to different artists named "Pudge" separated.  I'm in the rock ban...
  • AlbionUK
  • Casual Listener
  • 767 Views
  • 6 comments
  • 1 likes
  • artist separation
    Duplicate Band Names
    Two bands same name
  • Closed
  • 767 Views
  • 6 comments
  • 1 votes

Spotify stops playing with 1 second left to go of a song

My spotify stops a song with 1 second to go and will not carry on with the playlist or album or anything. Sometimes it will play 2 songs but the same thing will happen. We have premium and it doesn't matter if you are streaming or in offline mode it ...

  • Casual Listener
  • My spotify stops a song with 1 second to go and will not carry on with the playlist or album or anything.  Sometimes it will play 2 songs but the same thing will happen.  We have premium an...
  • Sophia
  • Roadie
  • 384 Views
  • 8 comments
  • 1 likes
  • iOS
    Mac
    Windows
  • Closed
  • 384 Views
  • 8 comments
  • 1 votes

Bring back the Notification Bell

By removing the notification bell and relying on your algorithms to serve me music. You are directly censoring my relationship with the artist. This intrusion infuriates me and many others. It certainly shafts the artist.

  • Regular
  • By removing the notification bell and relying on your algorithms to serve me music. You are directly censoring my relationship with the artist. This intrusion infuriates me and many others. It certai...
  • fjdaf0180923
  • Casual Listener
  • 198 Views
  • 3 comments
  • 1 likes
  • Android
    Desktop
    Web Player
  • Not An Issue
  • 198 Views
  • 3 comments
  • 1 votes

Andoird Lock Screen

When the phone is locked, very often the change of song command will not respond. To fix this issue you have to unlock the phone go to the app and change it where occasionally that will not work so app restart is required.

  • Casual Listener
  • When the phone is locked, very often the change of song command will not respond. To fix this issue you have to unlock the phone go to the app and change it where occasionally that will not work so a...
  • Mara_F
  • Roadie
  • 124 Views
  • 4 comments
  • 1 likes
  • Android
    bluetooth
    lock screen
  • Closed
  • 124 Views
  • 4 comments
  • 1 votes

Spotify no longer allowing me to follow any artists on desktop(Mac) or in app.

For whatever reason, Spotify is no longer allowing me to follow any artists. This is upsetting because I pay monthly for Premium and this does not seem like premium service. If it's not fixed, I may stop using Spotify all together and find another mu...

  • Casual Listener
  • For whatever reason, Spotify is no longer allowing me to follow any artists. This is upsetting because I pay monthly for Premium and this does not seem like premium service. If it's not fix...
  • MaryC1
  • Spotify Legend
  • 79 Views
  • 2 comments
  • 1 likes
  • following artists
  • Closed
  • 79 Views
  • 2 comments
  • 1 votes

Match.com

Match.com ad freezes Spotify

  • Casual Listener
  • Match.com ad freezes Spotify
  • Johnwpowelljr
  • Casual Listener
  • 113 Views
  • 6 comments
  • 1 likes
  • Closed
  • 113 Views
  • 6 comments
  • 1 votes

Playback not working.

No sound is coming through when attempting to playback songs. The other issue is that when I select an artist Spotify is forwarding through song after song on its own.

  • Casual Listener
  • No sound is coming through when attempting to playback songs. The other issue is that when I select an artist Spotify is forwarding through song after song on its own.
  • MaryC1
  • Spotify Legend
  • 98 Views
  • 2 comments
  • 1 likes
  • Closed
  • 98 Views
  • 2 comments
  • 1 votes

[Android] Close Button Disappeared from Notif Panel

Close Button disappeared on notification panel. Now I can't close the app entirely.When I try alternative closing option which is closing app from app drawer it's not working. Only disappering on app drawer music continuing to play.Please fix this.

  • Regular
  • Close Button disappeared on notification panel. Now I can't close the app entirely. When I try alternative closing option which is closing app from app drawer it's not working. Only disappering on...
  • Bulutbeyaz
  • Regular
  • 209 Views
  • 7 comments
  • 1 likes
  • Not An Issue
  • 209 Views
  • 7 comments
  • 1 votes

No info about already added song to a playlist.

When listening to songs in Spotify Web Player there's no such option to see if song is already added to a playlist or not.Fix this!

  • Regular
  • When listening to songs in Spotify Web Player there's no such option to see if song is already added to a playlist or not. Fix this!
  • BauerPhillip24
  • Newbie
  • 673 Views
  • 12 comments
  • 1 likes
  • Playlist Info
    web
    Web Player
  • Not An Issue
  • 673 Views
  • 12 comments
  • 1 votes

Track not available

Cannot play any music. I get a "track not available" blue banner. Happens once in a while, especially if I leave open the standalone app for a few days without using it. But when it happens, I am not able to play any song for a while. I am a Premium ...

  • Casual Listener
  • Cannot play any music. I get a "track not available" blue banner.   Happens once in a while, especially if I leave open the standalone app for a few days without using it. But when it happens,...
  • MaryC1
  • Spotify Legend
  • 85 Views
  • 3 comments
  • 1 likes
  • Closed
  • 85 Views
  • 3 comments
  • 1 votes

Ads not loading

When I listen to my music on my desktop at work, I get to the point where a new ad would be loaded and played, but instead it just stops playing anything and isn't able to load the ad. I'm not sure if this is an issue with Spotify or with my computer...

  • Casual Listener
  • When I listen to my music on my desktop at work, I get to the point where a new ad would be loaded and played, but instead it just stops playing anything and isn't able to load the ad. I'm not sure i...
  • Sophia
  • Roadie
  • 285 Views
  • 5 comments
  • 1 likes
  • Advertisements
    Desktop
  • Closed
  • 285 Views
  • 5 comments
  • 1 votes

[desktop] MacOS Sierra (10.12.1) will NOT stop stuttering?

no matter what i try to do, spotify is stuttering like crazy regardless of how many times i restart, log out/in, and i've reinstalled twice. help?

  • Casual Listener
  • no matter what i try to do, spotify is stuttering like crazy regardless of how many times i restart, log out/in, and i've reinstalled twice. help?
  • MaryC1
  • Spotify Legend
  • 119 Views
  • 2 comments
  • 1 likes
  • Closed
  • 119 Views
  • 2 comments
  • 1 votes

Not showing the whole title for songs

I use a Samsung Galaxy J7, but after some days Spotify stopped rolling the titles for songs and now I can't see the whole title title when it's a long one. Anybody knows what might've happened?

  • Casual Listener
  • I use a Samsung Galaxy J7, but after some days Spotify stopped rolling the titles for songs and now I can't see the whole title title when it's a long one. Anybody knows what might've happened?
  • Sophia
  • Roadie
  • 208 Views
  • 6 comments
  • 1 likes
  • Closed
  • 208 Views
  • 6 comments
  • 1 votes

Notification Disappears/Bluetooth Controls Stop Working/App Not Showing In Certain Conditions

Issue: Under certain circumstances the notification will not appear. When this happens you are unable to use bluetooth controls. Additionally Spotify does not appear as a choice of music player or under power saving settings for apps. Timing: The iss...

  • Regular
  • Issue: Under certain circumstances the notification will not appear. When this happens you are unable to use bluetooth controls. Additionally Spotify does not appear as a choice of music player ...
  • JuanSebastian
  • Roadie
  • 307 Views
  • 5 comments
  • 1 likes
  • Android
    Bluetooth problems
    Mobile
    Notification Icon
  • Closed
  • 307 Views
  • 5 comments
  • 1 votes

Broken Pause/Stop on incoming call or on Bluetooth disconnect

Listening to the Music on bluetooth stereo in car, somebody calls you, you answer and music starts playing over the bluetooth call. Also as soon as my phone disconnects from the stereo Spotify goes to the speakers, even if phone was silent mode.

  • Casual Listener
  • Listening to the Music on bluetooth stereo in car,  somebody calls you, you answer and music starts playing over the bluetooth call. Also as soon as my phone disconnects from the stereo Spotify ...
  • JuanSebastian
  • Roadie
  • 122 Views
  • 6 comments
  • 1 likes
  • Closed
  • 122 Views
  • 6 comments
  • 1 votes

Amazon Echo Spotify Connect

Whenever I use the Spotify Connect to play music on my Amazon Echo, my phone will show that it's playing, but no music comes out. I then have to pause it, and then push play again for it to work.

  • Casual Listener
  • Whenever I use the Spotify Connect to play music on my Amazon Echo, my phone will show that it's playing, but no music comes out. I then have to pause it, and then push play again for it to work.&nbs...
  • Sophia
  • Roadie
  • 279 Views
  • 10 comments
  • 1 likes
  • Hardware Partner
    iOS
    Mac
  • Closed
  • 279 Views
  • 10 comments
  • 1 votes

Only the first track plays in a Spotify playlist website embed

Trying to play any playlist in the Spotify web playlist player (with the desktop app installed) on this website only plays the first song: https://www.fredperry.com/subculture/playlist-profile-terry-hall-plnew The track in the iframe updates correctl...

  • Casual Listener
  • Trying to play any playlist in the Spotify web playlist player (with the desktop app installed) on this website only plays the first song: https://www.fredperry.com/subculture/playlist-profile-t...
  • MaryC1
  • Spotify Legend
  • 331 Views
  • 7 comments
  • 1 likes
  • Desktop
    Mac
    Web Player
  • Closed
  • 331 Views
  • 7 comments
  • 1 votes