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Forum Posts

Google Audio no longer connects to Spotify since February 2018 update

We recently purchased three Google Audio devices to hook up around our house, since Spotify connected so beautifully to them and we could listen to different music in different rooms with our separate Premium accounts. It was great. Now, after the up...

  • Roadie
  • We recently purchased three Google Audio devices to hook up around our house, since Spotify connected so beautifully to them and we could listen to different music in different rooms with our separat...
  • Aimee_T
  • Roadie
  • 124 Views
  • 2 comments
  • 0 likes
  • google
  • Case Closed
  • 124 Views
  • 2 comments
  • 0 votes

Playlists aren't updating

I've just resubscribed after 6 months and my Spotify player on Mac or iOS isn't updating my Discover or Discover Weekly. Both of these are only showing releseases that came out in Oct/Nov 2017 and aren't bringing me new releases based on my followed ...

  • Casual Listener
  • I've just resubscribed after 6 months and my Spotify player on Mac or iOS isn't updating my Discover or Discover Weekly. Both of these are only showing releseases that came out in Oct/Nov 2017 and ar...
  • Aimee_T
  • Roadie
  • 212 Views
  • 4 comments
  • 0 likes
  • iOS
    Mac
  • Case Closed
  • 212 Views
  • 4 comments
  • 0 votes

Spotify phone app doesn't play nice with cast devices

So I recently switched from google play music to Spotify. And I have immediately noticed flaws that don't exist when using google play music to cast to the google home 1 - google cast devices don't show up in the Spotify app unless I ask the google s...

  • Regular
  • So I recently switched from google play music to Spotify. And I have immediately noticed flaws that don't exist when using google play music to cast to the google home   1 - google cast device...
  • SergioDavid
  • Roadie
  • 262 Views
  • 5 comments
  • 0 likes
  • Fixed
  • 262 Views
  • 5 comments
  • 0 votes

Public playlists can not be found

Hi, I have several public playlists. Today I shared one via link and my friend could not open my list. Once he goes to my profile he sees no playlist. Even those he accessed before.Once I go to my own profile it says '0 Playlists'Yesterday there have...

  • Casual Listener
  • Hi,  I have several public playlists. Today I shared one via link and my friend could not open my list. Once he goes to my profile he sees no playlist. Even those he accessed before. Once I g...
  • MaríaCamila
  • Roadie
  • 97 Views
  • 2 comments
  • 0 likes
  • Case Closed
  • 97 Views
  • 2 comments
  • 0 votes

Is “ **bleep** Freezes Over” available?

I ask because you can search for the album but there are no songs that can added. At least if Spotify doesn’t add the album. The least they could do is add the song Get Over It. That’s all I ask.

  • Casual Listener
  • I ask because you can search for the album but there are no songs that can added. At least if Spotify doesn’t add the album. The least they could do is add the song Get Over It. That’s all I ask.
  • Hubo
  • Community Legend
  • 77 Views
  • 1 comments
  • 0 likes
  • iOS
    iOS playlist
  • Case Closed
  • 77 Views
  • 1 comments
  • 0 votes

Can't add a certain album from website to app/phone

Hi,I can't seem the add The Drought 6 record to my computer app or phone. It's available on the website, however when i add the album to my phone/computer app, only two songs download/transfer. I cannot locate the album on independent searches throug...

  • Casual Listener
  • Hi, I can't seem the add The Drought 6 record to my computer app or phone. It's available on the website, however when i add the album to my phone/computer app, only two songs download/transfer. I c...
  • Hubo
  • Community Legend
  • 108 Views
  • 3 comments
  • 0 likes
  • Not An Issue
  • 108 Views
  • 3 comments
  • 0 votes

Songs won't play

Songs won't play on my laptop through the app or web browser. But it will play on my phone app. I have tried unistalling and re-installing.

  • Casual Listener
  • Songs won't play on my laptop through the app or web browser. But it will play on my phone app. I have tried unistalling and re-installing.
  • Alfredo
  • Roadie
  • 225 Views
  • 5 comments
  • 0 likes
  • Fixed
  • 225 Views
  • 5 comments
  • 0 votes

Randomly pause song

Hi! Yeah I know that there are some similar posts like mine, but maybe anyone can help? Recently I just had my spotify app to the newest version and just make it premium on 1st february. But it keeps suddenly paused while my mobile data connection is...

  • Casual Listener
  • Hi! Yeah I know that there are some similar posts like mine, but maybe anyone can help? Recently I just had my spotify app to the newest version and just make it premium on 1st february. But it keeps...
  • Aimee_T
  • Roadie
  • 350 Views
  • 6 comments
  • 0 likes
  • Paused songs
  • Case Closed
  • 350 Views
  • 6 comments
  • 0 votes

Rogue Web Player controlling my content - makes listening on any device unusable

When trying to use my desktop app, phone app or a web player, some "Web Player (Internet Explorer)" is controlling my music, and playing it on some rogue location.However, I'm certain that it is not a person trying to use a web player on another comp...

  • Casual Listener
  • When trying to use my desktop app, phone app or a web player, some "Web Player (Internet Explorer)" is controlling my music, and playing it on some rogue location. However, I'm certain that it ...
  • Hubo
  • Community Legend
  • 181 Views
  • 3 comments
  • 0 likes
  • Desktop
    Mobile
    Windows
  • Case Closed
  • 181 Views
  • 3 comments
  • 0 votes

Spotify will not transfer full song from local files to mobile

I recently was able to download one of my favorite albums but Spotify will not download the full version of the songs. On my desktop the songs will play full with no issue but when I transfered the songs to my mobile they were cut off missing 1 minut...

  • Casual Listener
  • I recently was able to download one of my favorite albums but Spotify will not download the full version of the songs. On my desktop the songs will play full with no issue but when I transfered the s...
  • Alfredo
  • Roadie
  • 154 Views
  • 4 comments
  • 0 likes
  • Case Closed
  • 154 Views
  • 4 comments
  • 0 votes

Spotify Connect stuttering (Philips SW100M adapter with Sony CT-381 soundbar

I was previously using Philips SW700M speaker without any stuttering but wanted a better solution connecting directly to my main sound system, this however causes lagging instantly or after a couple of minutes to the point that it becomes unbearable....

  • Casual Listener
  • I was previously using Philips SW700M speaker without any stuttering but wanted a better solution connecting directly to my main sound system, this however causes lagging instantly or after a couple ...
  • Aimee_T
  • Roadie
  • 252 Views
  • 2 comments
  • 0 likes
  • Case Closed
  • 252 Views
  • 2 comments
  • 0 votes

Playback after notification received

Good afternoon, I am having trouble with my music. I noticed that if I receive a notification or text, the music continues to play but I can't hear it. I have to press pause and play again in order for me to continue hearing it. It happens when I am ...

  • Casual Listener
  • Good afternoon,  I am having trouble with my music. I noticed that if I receive a notification or text, the music continues to play but I can't hear it. I have to press pause and play again in ...
  • Alfredo
  • Roadie
  • 114 Views
  • 3 comments
  • 0 likes
  • Fixed
  • 114 Views
  • 3 comments
  • 0 votes

Getting "This song is not available..." on all songs, after updating to 1.0.73.345.g6c9971ef

Windows 10 Spotify premium - after upgrading to 1.0.73.345.g6c9971ef i get "the blue line of death": "This song is not available. If you have the file on your computer you can import it"Its on all songs and i dont have local files activated.

  • Casual Listener
  • Windows 10 Spotify premium - after upgrading to 1.0.73.345.g6c9971ef i get "the blue line of death": "This song is not available. If you have the file on your computer you can import it" Its on...
  • Alfredo
  • Roadie
  • 177 Views
  • 3 comments
  • 0 likes
  • Fixed
  • 177 Views
  • 3 comments
  • 0 votes

Downloads Lost

This has happened so many times, where I have lost the downloads that i have previously done, and then i need to re-download them when on wifi. It remembers which songs/albums i have downloaded in the past, but it does not keep them permanantley on m...

  • Casual Listener
  • This has happened so many times, where I have lost the downloads that i have previously done, and then i need to re-download them when on wifi. It remembers which songs/albums i have downloaded in th...
  • Hubo
  • Community Legend
  • 71 Views
  • 1 comments
  • 0 likes
  • Not An Issue
  • 71 Views
  • 1 comments
  • 0 votes

80's radio does not work

I can't listen to my 80's radio for a few days now. It is just this radio. Does someone know why or could help? Thank you!

  • Casual Listener
  • I can't listen to my 80's radio for a few days now.  It is just this radio.  Does someone know why or could help?   Thank you! 
  • Alfredo
  • Roadie
  • 178 Views
  • 3 comments
  • 0 likes
  • Android
    Desktop
    Mobile
    Windows
  • Fixed
  • 178 Views
  • 3 comments
  • 0 votes

Someone else using my account.

I keep having other people using my account. I follow all of the steps offered for this issue but eventually I will log in and see songs playing through a device somewhere else or new playlists created under other people's names. I have never let any...

  • Casual Listener
  • I keep having other people using my account.   I follow all of the steps offered for this issue but eventually I will log in and see songs playing through a device somewhere else or new playli...
  • Hubo
  • Community Legend
  • 226 Views
  • 3 comments
  • 0 likes
  • Case Closed
  • 226 Views
  • 3 comments
  • 0 votes

Stream Randomly Stops on Sonos Player

I work at a fitness center where we have 3 Sonos Players linked to our Spotify account. Each Sonos player is playing different music. Randomly the Music will stop playing for no reason but will continue to play on the other Sonos Players. Sometime th...

  • Casual Listener
  • I work at a fitness center where we have 3 Sonos Players linked to our Spotify account.  Each Sonos player is playing different music.  Randomly the Music will stop playing for no reason bu...
  • Alfredo
  • Roadie
  • 872 Views
  • 3 comments
  • 0 likes
  • Not An Issue
  • 872 Views
  • 3 comments
  • 0 votes

Various issues with open.spotify on Mac

I've been using Spotify for some time now, and it's been really easy to use. Problem is I've been using open.spotify.com on a mac at work lately, and I've noticed a few small annoyances slowly build up over timeI can only seem to sort songs by recent...

  • Casual Listener
  • I've been using Spotify for some time now, and it's been really easy to use. Problem is I've been using open.spotify.com on a mac at work lately, and I've noticed a few small annoyances slowly build ...
  • Aimee_T
  • Roadie
  • 201 Views
  • 4 comments
  • 0 likes
  • Mac
    Web Player
  • Case Closed
  • 201 Views
  • 4 comments
  • 0 votes

Not allowed into Spotify Websites.

For a while now I havent been able to access the spotify website or the spotify community website on my Windows 10 laptop. My spotify app on my laptop was stuck on an infinite loading screen when i started it up so i decided to uninstall it to see if...

  • Casual Listener
  • For a while now I havent been able to access the spotify website or the spotify community website on my Windows 10 laptop. My spotify app on my laptop was stuck on an infinite loading screen when i s...
  • MaríaCamila
  • Roadie
  • 87 Views
  • 2 comments
  • 0 likes
  • Case Closed
  • 87 Views
  • 2 comments
  • 0 votes