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Google assistant not playing personalised playlists

PlanPremiumCountryAustraliaDeviceNest hub, home mini My Question or IssueEver since Spotify wrapped 2021 came out, my nest devices no longer play my personalised playlists via voice commands. I can see the command come up on my next hub (eg hey Googl...

  • Casual Listener
  • Pla n P remium Country Australia Device Nest hub, home mini   My Question or Issue Ever since Spotify wrapped 2021 came out, my nest devices no longer play my personalised playlists v...
  • Senderbell
  • Newbie
  • 5424 Views
  • 49 comments
  • 36 likes
  • Under investigation
  • 5424 Views
  • 49 comments
  • 36 votes

Driving Safety Dismiss Message - URGENT SAFETY CONCERN!

Hi, When connecting Spotify to my BMW iDrive (iPhone 7) via USB or Bluetooth, the BMW app automatically launches Spotify. Spotify then automatically opens a Driving Safety Dismiss Message on the phone which must be clicked before Spotify lets you pla...

  • Casual Listener
  • Hi,    When connecting Spotify to my BMW iDrive (iPhone 7) via USB or Bluetooth, the BMW app automatically launches Spotify.    Spotify then automatically opens a Dr...
  • pantaucz
  • Casual Listener
  • 3906 Views
  • 11 comments
  • 24 likes
  • I've got a lot of variety
    iDrive
    Safety Dismiss
  • Not An Issue
  • 3906 Views
  • 11 comments
  • 24 votes

Liked songs section appears empty on mobile devices

Hello everybody, We have received reports that it is empty in the liked songs section on mobile devices.

  • Spotify
  • Spotify
  • Hello everybody,   We have received reports that it is empty in the liked songs section on mobile devices.
  • jir00
  • Newbie
  • 6789 Views
  • 71 comments
  • 53 likes
  • Mobile
  • Not Right Now
  • 6789 Views
  • 71 comments
  • 53 votes

Sonos speakers not showing up on desktop app

Hey everyone,We've received reports about Sonos speakers not showing up on the desktop app. They only appear in the Connect picker on desktop after selecting the device in the mobile app.We'd like to take a closer look into this, so we've merged a fe...

  • Moderator
  • Moderator
  • Hey everyone, We've received reports about Sonos speakers not showing up on the desktop app.  They only appear in the Connect picker on desktop after selecting the device in the mobile app. ...
  • matteustace
  • Newbie
  • 5718 Views
  • 41 comments
  • 33 likes
  • Desktop
  • Not Right Now
  • 5718 Views
  • 41 comments
  • 33 votes

When I start the web player one of my monitors shuts off/loses connection

PlanFree/PremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue How can I prevent my monitor from shutting off when I start the web player?

  • Casual Listener
  • Plan Free/Premium Country  USA Device PC Operating System Windows 10   My Question or Issue  How can I prevent my monitor from shutting off when I start the web player?
  • apitzx
  • Newbie
  • 80254 Views
  • 180 comments
  • 538 likes
  • Won't Fix
  • 80254 Views
  • 180 comments
  • 538 votes

Users unable to leave Blend playlists

Hey folks, We've received some reports that users are unable to leave Blend playlists clicking off the green heart or using the playlist menu. This is being investigated.

  • Moderator
  • Moderator
  • Hey folks,    We've received some reports that users are unable to leave Blend playlists clicking off the green heart or u sing the playlist menu.    This is being inv...
  • mimi_rabbit1414
  • Newbie
  • 3841 Views
  • 19 comments
  • 17 likes
  • Your Library
  • Fixed
  • 3841 Views
  • 19 comments
  • 17 votes

[Desktop] Unable to resize Friend Activity and Library bars on Windows

Plan Premium Country Israel Device PC Operating System Windows 10 My Question or Issue Issues with fitting layout in app (can't adjust windows). The desktop app doesn't allow resizing of the Friend Activity and Library bars when the language setting ...

  • Music Fan
  • Plan Premium Country Israel Device PC Operating System Windows 10 My Question or Issue   Issues with fitting layout in app (can't adjust windows).   The desktop app ...
  • ZachWoodyard
  • Newbie
  • 3754 Views
  • 32 comments
  • 16 likes
  • Desktop
    Windows
  • Fixed
  • 3754 Views
  • 32 comments
  • 16 votes

Downtime 29th November 2022: Podcasts missing in the app

Hey folks, We've received reports from some users that podcasts are missing in the app. This is being reported to the right teams at Spotify and they're aware. Rest assured, things should be back to normal in couple of hours. Thank you for understand...

  • Moderator
  • Moderator
  • Hey folks, We've received reports from some users that podcasts are missing in the app.    This is being reported to the right teams at Spotify and they're aware. Rest assured,...
  • Lyubka
  • Moderator
  • 118 Views
  • 2 comments
  • 0 likes
  • Desktop
    Mobile
    Your Library
  • Fixed
  • 118 Views
  • 2 comments
  • 0 votes

[Android] Unable to play music, all playlists appear empty

We've received reports from Android users that they're unable to play songs from Search. In addition, all playlists in the app appear empty. This is currently being investigated.

  • Moderator
  • Moderator
  • We've received reports from Android users that they're unable to play songs from Search. In addition, all playlists in the app appear empty. This is currently being investigated.
  • victoria_p
  • Visitor
  • 59635 Views
  • 387 comments
  • 566 likes
  • Android
  • Under investigation
  • 59635 Views
  • 387 comments
  • 566 votes

[All Platforms] Advertising in Wrong Language

Thread: 883033 904213 982879 Status: Fixed Description: Some users report that they are receiving advertising (on Spotify Free) in the incorrect language. To reproduce: Launch Spotify (using Spotify Free) Wait for Advertising. Workaround: None Additi...

  • Community Legend
  • Thread: 883033 904213 982879 Status: Fixed Description: Some users report that they are receiving advertising (on Spotify Free) in the incorrect language.    ...
  • ID4urban
  • Newbie
  • 15365 Views
  • 144 comments
  • 5 likes
  • advertising
    Free
  • Fixed
  • 15365 Views
  • 144 comments
  • 5 votes

[Desktop] Spotify won't resume after pause with bluetooth headphones

I'm unable to resume after i pause the music for a few minutes with my headphones over bluetooth.

  • Casual Listener
  • I'm unable to resume after i pause the music for a few minutes with my headphones over bluetooth.
  • jakeyy
  • Visitor
  • 21821 Views
  • 173 comments
  • 326 likes
  • Desktop
  • Not Right Now
  • 21821 Views
  • 173 comments
  • 326 votes

Liking songs doesn't sync between the mobile and the desktop app

We've received reports that when liking song from the mobile app, it won't appear in the Liked Songs on the desktop app and vice versa (liking a song from the desktop app doesn't add it to the liked songs on the mobile app). This is being investigate...

  • Moderator
  • Moderator
  • We've received reports that when liking song from the mobile app, it won't appear in the Liked Songs on the desktop app and vice versa (liking a song from the desktop app doesn't add it to the l...
  • BaruchDeSpinoza
  • Visitor
  • 13158 Views
  • 109 comments
  • 302 likes
  • Your Library
  • Fixed
  • 13158 Views
  • 109 comments
  • 302 votes

User Stats not Showing in Heardle

Hey everyone!We've been receiving reports that you're not seeing your previous Heardle stats or streak data. This has been reported to the right folks and is being investigated

  • Moderator
  • Moderator
  • Hey everyone! We've been receiving reports that you're not seeing your previous Heardle stats or streak data. This has been reported to the right folks and is being investigated 🙂
  • Amercs28
  • Newbie
  • 2645 Views
  • 30 comments
  • 1 likes
  • Other
  • Fixed
  • 2645 Views
  • 30 comments
  • 1 votes

Connect feature not working properly on the Desktop app.

Hey folks, We're receiving reports that people are not able to use the Connect feature from Desktop app to mobile devices, Discord and Last.fm We wanted to let you know that this is being investigated and we'll keep you posted on how it goes in this ...

  • Moderator
  • Moderator
  • Hey folks,    We're receiving reports that people are not able to use the Connect feature from Desktop app to mobile devices, Discord and Last.fm    We wanted to let you k...
  • AntonAgafon
  • Newbie
  • 25420 Views
  • 318 comments
  • 590 likes
  • Desktop
  • Fixed
  • 25420 Views
  • 318 comments
  • 590 votes

Podcast episodes in Queue not playing automatically

Hey everyone, We're receiving reports about podcast episodes not playing automatically one after the other in Your Episodes, playlists, Queue and the show itself. If there are 2 episodes queued one after the other, the second one gets skipped. If the...

  • Moderator
  • Moderator
  • Hey everyone,   We're receiving reports about p odcast episodes not playing automatically one after the other in Your Episodes, playlists, Queue and the show itself. If there are 2 episodes ...
  • M0MI
  • Casual Listener
  • 8697 Views
  • 154 comments
  • 82 likes
  • Your Library
  • Fixed
  • 8697 Views
  • 154 comments
  • 82 votes

Tracks showing the wrong cover art

Hey there folks, We're getting multiple reports from users stating that album/tracks artwork is being replaced with playlist/compilation track artwork. This is being investigated.

  • Moderator
  • Moderator
  • Hey there folks,   We're getting multiple reports from users stating that album/tracks artwork is being replaced with playlist/compilation track artwork. This is being investigated.
  • AxurZarrk
  • Casual Listener
  • 1544 Views
  • 35 comments
  • 14 likes
  • Content Questions
    Desktop
    iOS
    Mobile
  • Under investigation
  • 1544 Views
  • 35 comments
  • 14 votes

[Mobile] Canvas feature disappeared

Plan Premium Country Colombia Device Motorola g7 Plus Operating System Android 10 My Question or Issue The canvas disappeared and I want to activate them, try another account and if this is working, but in my account it does not appear, I already uni...

  • Visitor
  • Plan Premium Country Colombia Device Motorola g7 Plus Operating System Android 10   My Question or Issue The canvas disappeared and I want to activate them, try another accou...
  • les1ie
  • Newbie
  • 106602 Views
  • 160 comments
  • 391 likes
  • Mobile
  • Not Right Now
  • 106602 Views
  • 160 comments
  • 391 votes

Free users on iOS unable to tap "and more" to open list of tracks on playlists

We're receiving contacts from users on iOS, who are using the free experience of Spotify and are unable to tap "and more" to see the list of tracks when viewing a playlist. So far, this seems to not be affecting Android users or users with Premium su...

  • Moderator
  • Moderator
  • We're receiving contacts from users on iOS, who are using the free experience of  Spotify and are unable to tap "and more" to see the list of tracks when viewing a playlist. So far, this seems t...
  • ValentinBarrera
  • Newbie
  • 48035 Views
  • 176 comments
  • 508 likes
  • iOS
  • Fixed
  • 48035 Views
  • 176 comments
  • 508 votes

Downtime September 30th: Unable to play new Podcasts on Desktop and Mobile

Hey!We received some reports that New Podcasts episodes are not playing on Desktop and Mobile.This is being looked into.

  • Moderator
  • Moderator
  • Hey! We received some reports that New Podcasts episodes are not playing on Desktop and Mobile. This is being looked into.
  • yoonnel
  • Songwriter
  • 1155 Views
  • 11 comments
  • 10 likes
  • Other
  • Fixed
  • 1155 Views
  • 11 comments
  • 10 votes

Mobile app isn't showing album covers in Your Library

Hey folks, We are receiving reports from multiple users saying that their mobile app isn't showing album covers in Your Library. This is being investigated. If you're experiencing this issue, make sure to add your +Vote to this thread.

  • Moderator
  • Moderator
  • Hey folks,   We are receiving reports from multiple users saying that their mobile app isn't showing album covers in Your Library. This is being investigated. If you're experiencing this ...
  • Huebo1
  • Casual Listener
  • 25138 Views
  • 74 comments
  • 145 likes
  • Your Library
  • Fixed
  • 25138 Views
  • 74 comments
  • 145 votes