Ongoing Issues

Fullscreen spotify doesnt work on 1920x1080

I have 2 screens and one of them is 1176x664 and if I put spotify on that screen it's fine. However, if i put it on my main screen (1920X1080) then it only shows about a third of it. I can click on things when it's like that. Eg, I can find the volum...

GarethRammell
Casual Listener
I have 2 screens and one of them is 1176x664 and if I put spotify on that screen it's fine. However, if i put it on my main screen (1920X1080) then it only shows about a third of it. I can click on t...
2017-05-01 8:47:38 AM
2017-05-09 2:09:25 PM
ZullyB
Roadie
69 Views
2 comments
0 likes
Closed

69 Views
2 comments
0 votes

will not close

Hello, I cannot close spoitfy at all, even with force quit. Its preventing my mac from shutting down or being restarted.

EdyRay
Casual Listener
Hello, I cannot close spoitfy at all, even with force quit. Its preventing my mac from shutting down or being restarted.
2017-05-01 3:37:01 AM
2017-05-09 2:12:17 PM
ZullyB
Roadie
55 Views
2 comments
0 likes
Closed

55 Views
2 comments
0 votes

I can see this music on browser but I cant play in app

Hey guysI found amazing song and I want to listen this on spotify and I want to add to my playlistBut I have some problems with that I can see the song on browser but when I open spotify music is dissapearing and I cant play ,I cant see this music on...

Kaannerdem
Casual Listener
Hey guys I found amazing song and I want to listen this on spotify and I want to add to my playlist But I have some problems with that I can see the song on browser but when I open spotify music is...
2017-04-30 9:56:14 PM
2017-05-02 2:35:27 PM
Hubo
Community Legend
56 Views
1 comments
0 likes
Not An Issue

56 Views
1 comments
0 votes

Can't play on 2 devices at the same time when using Spotify family!!

So every time I use my Spotify account and the Mrs user hers on a separate device it stops my music playing **bleep**?

Dukeman
Casual Listener
So every time I use my Spotify account and the Mrs user hers on a separate device it stops my music playing **bleep**?
2017-04-30 8:22:38 PM
2017-04-30 10:08:09 PM
Hubo
Community Legend
77 Views
4 comments
0 likes
Closed

77 Views
4 comments
0 votes

Problem with search in Russian language

In Russian writing, you often use the letter е instead of ё. Russian search engines/dictionaries accommodate this problem by looking up the resluts with both е and ё. This doesn't work on spotify. For example:looking up the song called "Бери своё" wi...

mcwin
Casual Listener
In Russian writing, you often use the letter е instead of ё. Russian search engines/dictionaries accommodate this problem by looking up the resluts with both е and ё. This doesn't work on spotify. Fo...
2017-04-30 7:09:24 PM
2017-05-03 11:29:37 PM
ZullyB
Roadie
91 Views
1 comments
0 likes
Not An Issue

91 Views
1 comments
0 votes

pas de lecture

bonjour, j'ai un soucis avec spotify depuis hier , il ne veut plus lire quoi que ce soit il fait défilé les pochettes et c'est tout , je l'ai désinstallé et installé de nouveaux mais même résultat , vous avez une idée? merci

rico30170
Casual Listener
bonjour, j'ai un soucis avec spotify depuis hier , il ne veut plus lire quoi que ce soit il fait défilé les pochettes et c'est tout , je l'ai désinstallé et installé de nouveaux mais même résultat , ...
2017-04-30 7:02:38 PM
2017-05-07 4:01:45 PM
Aimee_T
Roadie
206 Views
4 comments
0 likes
Closed

206 Views
4 comments
0 votes

Cannot add/delete artist for Artist Insight

I have been trying to get this issue solved for 3 weeks to no avail.My Artist Insights is connected to the wrong artist and I need it changed but Artist Insights has been silent. I have contacted them via form twice and insightsupport e-mail. The onl...

reisemusic
Casual Listener
I have been trying to get this issue solved for 3 weeks to no avail. My Artist Insights is connected to the wrong artist and I need it changed but Artist Insights has been silent. I have contacted t...
2017-04-30 3:59:45 PM
2017-05-09 2:08:17 PM
ZullyB
Roadie
280 Views
4 comments
0 likes
artist support
Artists mixed up
Closed

280 Views
4 comments
0 votes

Naim streaming

Hi, I have recently purchased a naim system and I've noticed when I go to check if I'm playing in high qualty it's greyed out.My question is, am I playing in priemium quality or standard if it's greyed out and how can I check if it's greyed out.If I ...

Ian1968
Casual Listener
Hi, I have recently purchased a naim system and I've noticed when I go to check if I'm playing in high qualty it's greyed out. My question is, am I playing in priemium quality or standard if it's gr...
2017-04-30 12:41:08 PM
2017-05-08 5:52:27 PM
Hubo
Community Legend
944 Views
4 comments
0 likes
Closed

944 Views
4 comments
0 votes

Following a playlist that has been updated, but I want to retrieve the old entries?

Dear Spotify,I follow the Vacation Hause Playlist.The 2016 edition was briliant. Now Spotify has updated the playlist. But I want to listen to the 2016 edition. Is it possible to retrieve the old playlist somewhere? Or do you have a list of these num...

Timothy1981
Casual Listener
Dear Spotify, I follow the Vacation Hause Playlist. The 2016 edition was briliant. Now Spotify has updated the playlist. But I want to listen to the 2016 edition. Is it possible to retrieve th...
2017-04-30 10:47:05 AM
2017-04-30 7:43:59 PM
Hubo
Community Legend
198 Views
1 comments
0 likes
Not An Issue

198 Views
1 comments
0 votes

Equalizer issue on Android

I saw there was a post from 2013 and this is still not fixed. Whenever you start a song on Android for Spotify there is a brief volume spike at beginning of every song. This seems to occur on android no matter what device you use (tested on 5 differe...

Kaoxt
Regular
I saw there was a post from 2013 and this is still not fixed. Whenever you start a song on Android for Spotify there is a brief volume spike at beginning of every song. This seems to occur on android...
2017-04-30 10:18:42 AM
2017-05-10 7:32:09 PM
ZullyB
Roadie
127 Views
3 comments
0 likes
Android
Closed

127 Views
3 comments
0 votes

how to listen to moviesongs and audiobooks in another language but your own?

Hey. I need help with settings. I am german. I am looking for a solution to hear songs and audiobooks in their original language. The only way I found is in setting my mobiles language in english.Isn't it allowed to enjoy songs and audiobooks in othe...

MikaMarae
Casual Listener
Hey. I need help with settings. I am german. I am looking for a solution to hear songs and audiobooks in their original language. The only way I found is in setting my mobiles language in english. I...
2017-04-30 9:58:21 AM
2017-05-10 7:29:30 PM
ZullyB
Roadie
121 Views
2 comments
0 likes
Android
language
settings
Closed

121 Views
2 comments
0 votes

Some Spotify songs play noticeably too fast

MAJOR Problem: Spotify playback is noticeably too fast--- rushing the songs.To be fair, most of Spotify playback seems to be at or near the correct speed for each song. Never have heard any songs playback too slow. However some Albums on Spotify (for...

going2fast
Casual Listener
MAJOR Problem: Spotify playback is noticeably too fast--- rushing the songs. To be fair, most of Spotify playback seems to be at or near the correct speed for each song. Never have heard any songs p...
2017-04-30 4:46:14 AM
2017-05-06 10:31:12 PM
Maria_B
Moderator
283 Views
2 comments
0 likes
Closed

283 Views
2 comments
0 votes

songs in memory

i listen to free spotify daily on shuffle mode. when i come back after a night of the computer being turned off, the spotify comes back to the song it played about 8 or 9 songs ago. it does this every day. it seems like groundhog day all over again. ...

willyadume
Casual Listener
i listen to free spotify daily on shuffle mode. when i come back after a night of the computer being turned off, the spotify comes back to the song it played about 8 or 9 songs ago. it do...
2017-04-30 3:14:29 AM
2017-05-09 3:31:20 PM
ZullyB
Roadie
110 Views
2 comments
0 likes
Closed

110 Views
2 comments
0 votes

Free trial

Why does it only give me the option for a 30 day trial instead of a 7 day trial. Also it won't let me access the free trial.

Pizzaloverrrrrr
Casual Listener
Why does it only give me the option for a 30 day trial instead of a 7 day trial. Also it won't let me access the free trial.
2017-04-30 2:13:58 AM
2017-05-02 2:33:26 PM
Hubo
Community Legend
56 Views
1 comments
0 likes
I need some help
iOS
Closed

56 Views
1 comments
0 votes

Works sporadically on sonos

Had the same problem with Spotify connect from Bose but they seemed to have fixed it. Issue is ongoing with Sonos; very annoying

Wally18
Casual Listener
Had the same problem with Spotify connect from Bose but they seemed to have fixed it. Issue is ongoing with Sonos; very annoying
2017-04-29 12:00:54 AM
2017-05-06 10:24:59 PM
Maria_B
Moderator
71 Views
2 comments
0 likes
iOS
Closed

71 Views
2 comments
0 votes

Can't find my wife's account

Hello, My wife and I shared an account for a while. We recently upgraded to a family plan so that she could have her own account. We want to friend each other so that she can move her playlists over to her new account. The issue is, on spotify, we're...

maukamakai
Casual Listener
Hello, My wife and I shared an account for a while. We recently upgraded to a family plan so that she could have her own account. We want to friend each other so that she can move her playli...
2017-04-29 11:36:59 PM
2017-04-29 12:22:01 AM
Hubo
Community Legend
125 Views
3 comments
0 likes
Account
Friends
Playlists
sharing
Closed

125 Views
3 comments
0 votes

F YOUR S SPOTIFY I cant play a single tracks and then stop????????????????????????????????????

WTFFFFFFFFFFFF???????????????????? BYE > going apple music

hanssonepro
Casual Listener
WTFFFFFFFFFFFF???????????????????? BYE > going apple music
2017-04-29 5:07:22 PM
2017-05-06 4:36:17 PM
Aimee_T
Roadie
107 Views
2 comments
0 likes
playback
Closed

107 Views
2 comments
0 votes

New Version VERY Buggy

1. Frequently crashes on first launch. 2. Frequently freezes when I click the link for more info on a band or album. 3. Very slow launch at times. Anyone else experiencing this?

125329567
Casual Listener
1. Frequently crashes on first launch. 2. Frequently freezes when I click the link for more info on a band or album. 3. Very slow launch at times. Anyone else experiencing ...
2017-04-29 2:13:49 PM
2017-05-09 2:06:59 PM
ZullyB
Roadie
113 Views
4 comments
0 likes
bugs
Mac
Closed

113 Views
4 comments
0 votes

Removing a radio station doesn't work.

There is a radio station at the recently played section at the radio tab, but this particular radio station is there for like a few years and when i remove it and re-open the app or re-open the desktop version it's still there. I know this is not lik...

StanDelis
Casual Listener
There is a radio station at the recently played section at the radio tab, but this particular radio station is there for like a few years and when i remove it and re-open the app or re-open the deskt...
2017-04-29 12:25:32 PM
2017-05-09 3:32:25 PM
ZullyB
Roadie
232 Views
6 comments
0 likes
Closed

232 Views
6 comments
0 votes

E Series Vizio Smart TV

I am trying to log into spotify on my E Series Vizio Smart TV and it tells me I need a premium account to access spotify on it. I thought I wouldn't have a problem listening on my smart tv without a premium account. Is this true? Or am I doing someth...

MadisonVoborny
Casual Listener
I am trying to log into spotify on my E Series Vizio Smart TV and it tells me I need a premium account to access spotify on it. I thought I wouldn't have a problem listening on my smart tv with...
2017-04-29 6:21:09 AM
2017-05-04 3:26:55 AM
MadisonVoborny
Casual Listener
339 Views
6 comments
0 likes
Smart TV log in
Not An Issue

339 Views
6 comments
0 votes

Spotify Community

Ongoing Issues

Forum Posts

Fullscreen spotify doesnt work on 1920x1080

will not close

I can see this music on browser but I cant play in app

Can't play on 2 devices at the same time when using Spotify family!!

Problem with search in Russian language

pas de lecture

Cannot add/delete artist for Artist Insight

Naim streaming

Following a playlist that has been updated, but I want to retrieve the old entries?

Equalizer issue on Android

how to listen to moviesongs and audiobooks in another language but your own?

Some Spotify songs play noticeably too fast

songs in memory

Free trial

Works sporadically on sonos

Can't find my wife's account

F YOUR S SPOTIFY I cant play a single tracks and then stop????????????????????????????????????

New Version VERY Buggy

Removing a radio station doesn't work.

E Series Vizio Smart TV

Help Wizard

Step 1

Just quickly...

FAQs

Ongoing Issues

Ongoing Issues