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Ongoing Issues

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Forum Posts

Graphical Issues

So I've been having weird issues with Spotify on my mac after updating to Mac OS Sierra 10.12.4 (and some graphics errors in Google Chrome coincidentally)Most of the time, the issues have looked much like this:The white squares appear around various ...

Screen Shot 2017-04-08 at 1.10.39 PM.png Screen Shot 2017-04-08 at 1.19.59 PM.png
  • Regular
  • So I've been having weird issues with Spotify on my mac after updating to Mac OS Sierra 10.12.4 (and some graphics errors in Google Chrome coincidentally) Most of the time, the issues have looked mu...
  • MattSuda
  • Spotify Star
  • 281 Views
  • 1 comments
  • 0 likes
  • Desktop
    Mac
  • Not An Issue
  • 281 Views
  • 1 comments
  • 0 votes

Songs that show the wrong tiltle when played

Artist: Iced EarthAlbum: The Horror ShowSongs: track 10 Dracula (becomes track 09 Frankenstein) track 11 The Phantom Opera Ghost (becomes track 10 Dracula)it does play the right song but shows the wrong tittle

  • Casual Listener
  • Artist: Iced Earth Album: The Horror Show Songs: track 10  Dracula (becomes track 09 Frankenstein) track 11 The Phantom Opera Ghost (becomes track 10 Dracula) it does play the right song but ...
  • Hubo
  • Community Legend
  • 75 Views
  • 3 comments
  • 0 likes
  • Windows
  • Closed
  • 75 Views
  • 3 comments
  • 0 votes

missing seconds

Dear Spotify, On the album of Simeon then Holt's "Canto Ostinato" with Kees Wieringa and Polo de Haas, at the end of the first track, three or four seconds are missing. Because the album is actually one ongoing track the missing seconds create a very...

  • Casual Listener
  • Dear Spotify,   On the album of Simeon then Holt's "Canto Ostinato" with Kees Wieringa and Polo de Haas, at the end of the first track, three or four seconds are missing. Because the album is ...
  • alix0silver
  • Casual Listener
  • 116 Views
  • 5 comments
  • 0 likes
  • Not An Issue
  • 116 Views
  • 5 comments
  • 0 votes

Wrong Album Release Year

Wiki link: https://en.wikipedia.org/wiki/Red_MeccaSpotify URI: spotify:album:4W0VBisNs7yFtQJ9XX4RCd This album was released in 1981 but listed as 2002 on Spotify

  • Regular
  • Wiki link: https://en.wikipedia.org/wiki/Red_Mecca Spotify URI: spotify:album:4W0VBisNs7yFtQJ9XX4RCd   This album was released in 1981 but listed as 2002 on Spotify
  • Hubo
  • Community Legend
  • 113 Views
  • 3 comments
  • 0 likes
  • Desktop
  • Closed
  • 113 Views
  • 3 comments
  • 0 votes

spotify being used by somewhere else

my spotify is being paused because it says it is being used somewhere else i logged out of everywhere and changed my password and this is still happening what do i do?

  • Casual Listener
  • my spotify is being paused because it says it is being used somewhere else   i logged out of everywhere and changed my password and this is still happening what do i do?  
  • Hubo
  • Community Legend
  • 44 Views
  • 1 comments
  • 0 likes
  • iOS
  • Closed
  • 44 Views
  • 1 comments
  • 0 votes

Can't play radio stations

When I'm on the spotify app on my phone, sometimes it will pop up with the upgrade to premium to use radio stations. I have a free account. I never had this issue before the new update. Please fix.

  • Casual Listener
  • When I'm on the spotify app on my phone, sometimes it will pop up with the upgrade to premium to use radio stations. I have a free account. I never had this issue before the new update. Please fix.
  • Maria_B
  • Moderator
  • 105 Views
  • 2 comments
  • 0 likes
  • Closed
  • 105 Views
  • 2 comments
  • 0 votes

Stop writing huge chunks of memory on my SSD

Tired of having to clean every now and then my Spotify data folder, it doesn't even put all the data on the designated folder I specified on the settings, can't wrap up my head on how incompetent dev team must be to not fix this asap.

  • Casual Listener
  • Tired of having to clean every now and then my Spotify data folder, it doesn't even put all the data on the designated folder I specified on the settings, can't wrap up my head on how incompetent dev...
  • Julian
  • Moderator
  • 123 Views
  • 2 comments
  • 0 likes
  • Desktop
  • Closed
  • 123 Views
  • 2 comments
  • 0 votes

Can't unmark a reply that has been marked as a solution

I made a post to this forum to report an issue that has not been solved by the spotify developers: https://community.spotify.com/t5/Android/chrome-cast-audio-not-actually-supported-well/td-p/1388679 Some spam message got marked as the solution. Some ...

  • Regular
  • I made a post to this forum to report an issue that has not been solved by the spotify developers: https://community.spotify.com/t5/Android/chrome-cast-audio-not-actually-supported-well/td-p/1388679 ...
  • Hubo
  • Community Legend
  • 105 Views
  • 3 comments
  • 0 likes
  • Community Website
  • Closed
  • 105 Views
  • 3 comments
  • 0 votes

Problem

The new web-player looks nice, but albums and artitsts don't show up if I don't have the album or artist completely saved to my music. This is only on the web-player.

  • Casual Listener
  • The new web-player looks nice, but albums and artitsts don't show up if I don't have the album or artist completely saved to my music. This is only on the web-player.
  • Julian
  • Moderator
  • 74 Views
  • 2 comments
  • 0 likes
  • Closed
  • 74 Views
  • 2 comments
  • 0 votes

Update of Web Player has many bugs

The update for the Web Player has developed a few bugs that make using it a little difficult. 1. I noticed another post that said volume normalization doesn't save. I have to set it every time I open the Web Player.2. The shuffle music icon doesn't s...

  • Casual Listener
  • The update for the Web Player has developed a few bugs that make using it a little difficult.   1. I noticed another post that said volume normalization doesn't save. I have to set it every ti...
  • Julian
  • Moderator
  • 86 Views
  • 2 comments
  • 0 likes
  • bugs
    Desktop
    Web Player
  • Closed
  • 86 Views
  • 2 comments
  • 0 votes

My music

Hello, I can't find the music I saved anymore. Yet, when I look for the titles which were in my music, they appear as saved (v), but I can't find the whole list anymore. Can you help me please? Thanks a lot,Pauline

  • Casual Listener
  • Hello, I can't find the music I saved anymore. Yet, when I look for the titles which were in my music, they appear as saved (v), but I can't find the whole list anymore. Can you help m...
  • Maria_B
  • Moderator
  • 68 Views
  • 2 comments
  • 0 likes
  • Closed
  • 68 Views
  • 2 comments
  • 0 votes

mac spotify client crashes when controlled using iphone app

Basically as the title suggests: the spotify client on my mac (running osx sierra) crashes when I control what's playing through the computer using the spotify app on my iphone. Everything functions fine when I'm actually using the spotify app; it se...

  • Casual Listener
  • Basically as the title suggests: the spotify client on my mac (running osx sierra) crashes when I control what's playing through the computer using the spotify app on my iphone. Everything functions ...
  • JuanCamilo
  • Roadie
  • 134 Views
  • 4 comments
  • 0 likes
  • Closed
  • 134 Views
  • 4 comments
  • 0 votes

Android phone not detecting desktop & vice versa

I just updated the Spotify mobile app for my Android phone & neither my phone or desktop is detecting the other. Prior to updating the mobile app, there wasn't an issue of either device detecting the other. The only time my phone will detect my deskt...

  • Casual Listener
  • I just updated the Spotify mobile app for my Android phone & neither my phone or desktop is detecting the other. Prior to updating the mobile app, there wasn't an issue of either device detecting...
  • JuanSebastian
  • Roadie
  • 100 Views
  • 3 comments
  • 0 likes
  • Closed
  • 100 Views
  • 3 comments
  • 0 votes

Issue Kings of Leon song

Noticed several times that -**bleep** on Fire- from Kings of Leon is breaking down after about 48 Seconds. Song is also to short 0:53 ... https://open.spotify.com/track/0ntQJM78wzOLVeCUAW7Y45

  • Casual Listener
  • Noticed several times that -**bleep** on Fire- from Kings of Leon is breaking down after about 48 Seconds.  Song is also to short 0:53 ...   https://open.spotify.com/track/0ntQJM78wzOLVeC...
  • Hubo
  • Community Legend
  • 44 Views
  • 1 comments
  • 0 likes
  • Closed
  • 44 Views
  • 1 comments
  • 0 votes

Spotify stops playing about 30 seconds into song

I have an iphone 5c. Every time I play a song on spotify the song stops playing about 30 seconds later, even though I have not hit pause. I have upgraded the app, tried turning my iphone off and back on, tried closing all other open apps and I have u...

  • Casual Listener
  • I have an iphone 5c. Every time I play a song on spotify the song stops playing about 30 seconds later, even though I have not hit pause. I have upgraded the app, tried turning my iphone off and back...
  • JuanSebastian
  • Roadie
  • 72 Views
  • 2 comments
  • 0 likes
  • Closed
  • 72 Views
  • 2 comments
  • 0 votes

Duplicates in ““Like Radio” playlist

Hi. Unlike the duplicate warning when you add a song which already exist in a playlist, it seems there is no such process for the “Like Radio” playlist where you can add the same song twice ( screenshot: D'Angelo - Untitle - Voodoo) Is it normal? Bru...

  • Roadie
  • Hi.   Unlike the duplicate warning when you add a song which already exist in a playlist, it seems there is no such process for the “Like Radio” playlist where you can add the same s...
  • JumpingJack
  • Roadie
  • 78 Views
  • 2 comments
  • 0 likes
  • Duplicate Songs
  • Not An Issue
  • 78 Views
  • 2 comments
  • 0 votes

Shared Playlist links Art & Description not updating

I do a monthly playlist and each month I would create a new playlist. Well recently I decided to just update the existing playlist art and description. The issue I'm having is when I try and share the artwork and description shows up. I've logged out...

  • Community Legend
  • I do a monthly playlist and each month I would create a new playlist. Well recently I decided to just update the existing playlist art and description. The issue I'm having is when I try and share th...
  • JESquare
  • Community Legend
  • 87 Views
  • 3 comments
  • 0 likes
  • Desktop
    Mobile
  • Closed
  • 87 Views
  • 3 comments
  • 0 votes

Offline Playlists having to be constantly re downloaded

G'day everyone I have Spotify Premium on my android Galaxy S6 and my windows tablet and my offline playlists that have been downloaded previously are constantly needing to be re downloaded. I re download them and then I can go back to spotify a coupl...

  • Casual Listener
  • G'day everyone I have Spotify Premium on my android Galaxy S6 and my windows tablet and my offline playlists that have been downloaded previously are constantly needing to be re downloaded. I re down...
  • Maria_B
  • Moderator
  • 55 Views
  • 2 comments
  • 0 likes
  • Android
    Desktop
  • Closed
  • 55 Views
  • 2 comments
  • 0 votes

Do not change my settings when switching between old and new desktop versions

I continue to use the old version of Spotify desktop as it has features I need. I also sometimes use the new version. I do not like to hide unplayable tracks. When I'm managing my playlists I need to see when a song is not available. I do not want Sp...

  • Roadie
  • I continue to use the old version of Spotify desktop as it has features I need.   I also sometimes use the new version.   I do not like to hide unplayable tracks. When I'm managing my p...
  • EarlPurple
  • Roadie
  • 89 Views
  • 2 comments
  • 0 likes
  • Desktop
  • Closed
  • 89 Views
  • 2 comments
  • 0 votes

Android freezes in playing downloaded playlists

You failed to respond to my earlier one so I'm just raising this again. On Monday I was listening on my Android to a downloaded playlist. You know, that was the whole point of getting Premium, so I could download playlists onto my mobile device and l...

  • Roadie
  • You failed to respond to my earlier one so I'm just raising this again.   On Monday I was listening on my Android to a downloaded playlist. You know, that was the whole point of getting Premiu...
  • JuanSebastian
  • Roadie
  • 65 Views
  • 2 comments
  • 0 likes
  • Android
  • Closed
  • 65 Views
  • 2 comments
  • 0 votes