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Links from spotify desktop cannot be reproduced in Web player

Pre Conditions:- Windows 10- Chrome- No premium count.- Spotify desktop - 1st computer.- Web player - 2nd computer. Steps to reproduce it:1. Copy a song link from Spotify desktop.2. Share with someone who doesn't have spotify desktop.3. Open link -->...

  • Casual Listener
  •  Pre Conditions: - Windows 10 - Chrome - No premium count. - Spotify desktop - 1st computer. - Web player - 2nd computer.   Steps to reproduce it: 1. Copy a song link from Spotify d...
  • JuanSebastian
  • Roadie
  • 67 Views
  • 2 comments
  • 0 likes
  • Desktop
    Web Player
    Windows
  • Closed
  • 67 Views
  • 2 comments
  • 0 votes

Local File Cache

Can I delete the local file cache on my PC located here? C:\Users\*******\AppData\Local\Spotify\Storage NewNot the whole folder itself but the files within. The reason why I ask this question is the more I search each day Spotify slows down even more...

  • Regular
  • Can I delete the local file cache on my PC located here? C:\Users\*******\AppData\Local\Spotify\Storage New Not the whole folder itself but the files within.   The reason why I ask this quest...
  • Maria_B
  • Moderator
  • 144 Views
  • 2 comments
  • 0 likes
  • Desktop
    Windows
  • Closed
  • 144 Views
  • 2 comments
  • 0 votes

Where did all of my downloads go??

SO what happened to all of my music? I have been using Spotify for years and payinng for it consistently, I hd dozens of playlists and artists and albums, and now most of it is gone. I think only 20 songs left over. I can't even find the downlds sect...

  • Casual Listener
  • SO what happened to all of my music?     I have been using Spotify for years and payinng for it consistently, I hd dozens of playlists and artists and albums, and now most of it is gone. ...
  • Erika
  • Roadie
  • 76 Views
  • 2 comments
  • 0 likes
  • downloads gone
  • Closed
  • 76 Views
  • 2 comments
  • 0 votes

not able to create a radio station for a specific artist.

i am not able to crate a radio station for an artist.The following error message comes up: "The radio station cannot be started. Please try with something else." What could be the reason for this ? Thanks for your reply ! RegardsAlex

  • Casual Listener
  • i am not able to crate a radio station for an artist. The following error message comes up:   "The radio station cannot be started. Please try with something else."   What could be the...
  • Maria_B
  • Moderator
  • 136 Views
  • 3 comments
  • 0 likes
  • Desktop
    iOS
    Web Player
    Windows
    Windows Phone
  • Not An Issue
  • 136 Views
  • 3 comments
  • 0 votes

Spotify causes MacBook freeze

MacBook Pro, Early 2015Spotify app version: 1.0.51.693.g6ea1e7f6macOS version: 10.12.4 (bug started appearing after update from 10.12.3) Description:After a several minutes Spotify starts to show graphical glitches. When mouse is moved into them they...

  • Casual Listener
  • MacBook Pro, Early 2015 Spotify app version: 1.0.51.693.g6ea1e7f6 macOS version: 10.12.4 (bug started appearing after update from 10.12.3)   Description: After a several minutes Spotif...
  • MattSuda
  • Spotify Star
  • 490 Views
  • 7 comments
  • 0 likes
  • Mac
  • Not An Issue
  • 490 Views
  • 7 comments
  • 0 votes

Sync shazam caputes to spotifty

Hi, I don't know why but shazam doesn,'t add songs that i catch it despite of having shazam and spotify linked.If i unistall the apps it works fine for 2 o 3 days and then stop sync. This issue occurs in iphone 6, all apps and ios updated.

  • Casual Listener
  • Hi,   I don't know why but shazam doesn,'t add songs that i catch it despite of having shazam and spotify linked. If i unistall the apps it works fine for 2 o 3 days and then stop sync. &nbs...
  • JuanCamilo
  • Roadie
  • 102 Views
  • 4 comments
  • 0 likes
  • iOS
  • Closed
  • 102 Views
  • 4 comments
  • 0 votes

Playlist not syncing

Hi,I have Spotify Premium and so I download the majority of my playlits. I normally make the playlists on my laptop then I download them so I can listen on my phone. This has always worked but, about a week ago, songs started not syncing across. I do...

  • Casual Listener
  • Hi, I have Spotify Premium and so I download the majority of my playlits. I normally make the playlists on my laptop then I download them so I can listen on my phone. This has always worked but, abo...
  • Erika
  • Roadie
  • 69 Views
  • 2 comments
  • 0 likes
  • Closed
  • 69 Views
  • 2 comments
  • 0 votes

Not receiving email notifications for artists I'm following

I submitted this elsewhere on this site but haven't recieved a response in a couple of weeks. I stopped recieving email notificaitons of all types near the end of 2016. My account still has email notificaitons turned on and the correct email address ...

  • Casual Listener
  • I submitted this elsewhere on this site but haven't recieved a response in a couple of weeks.     I stopped recieving email notificaitons of all types near the end of 2016.  My accou...
  • Erika
  • Roadie
  • 62 Views
  • 1 comments
  • 0 likes
  • following artists
    Notifications
  • Not An Issue
  • 62 Views
  • 1 comments
  • 0 votes

Whole playlist un-downloads instantly

So sometimes I accidentally click the download playlist button when I go to scroll through my playlist. However the problem is, the playlist is already downloaded and by accidentally swiping the button I have to redownload the entire thing, which can...

  • Casual Listener
  • So sometimes I accidentally click the download playlist button when I go to scroll through my playlist. However the problem is, the playlist is already downloaded and by accidentally swiping the butt...
  • Erika
  • Roadie
  • 67 Views
  • 1 comments
  • 0 likes
  • Mobile
  • Not An Issue
  • 67 Views
  • 1 comments
  • 0 votes

Music keeps going offline

Hey guys please help, all my music is saved and downloaded on my spotify. A few days ago I went on and my playlists were no longer green so not available offline. So I downloaded everything again and this morning puff non of my music is downloaded of...

  • Casual Listener
  • Hey guys please help, all my music is saved and downloaded on my spotify. A few days ago I went on and my playlists were no longer green so not available offline. So I downloaded everything again and...
  • Erika
  • Roadie
  • 107 Views
  • 2 comments
  • 0 likes
  • Closed
  • 107 Views
  • 2 comments
  • 0 votes

All songs in folder

In the latest version of Spotify for iOS I do not see the possibility of searching all the songs in a folder. Has spotify removed this feature? Very bad because it was a very practical function to verify if a song you want to save is already included...

  • Casual Listener
  • In the latest version of Spotify for iOS I do not see the possibility of searching all the songs in a folder. Has spotify removed this feature? Very bad because it was a very practical function to ve...
  • Erika
  • Roadie
  • 328 Views
  • 1 comments
  • 0 likes
  • iOS
    phone
  • Not An Issue
  • 328 Views
  • 1 comments
  • 0 votes

Porque ocupa tanta memoria la aplicacion ??

Yo puse que se almacenaran las canciones en la tarjeta sd pero cuando las decargo la aplicacion comienza a ocupar mas memoria de 107 MB paso a 376 MB y mas espero respuestas y gracias

  • Casual Listener
  • Yo puse que se almacenaran las canciones en la tarjeta sd pero cuando las decargo la aplicacion comienza a ocupar mas memoria de 107 MB paso a 376 MB y mas espero respuestas y gracias
  • Erika
  • Roadie
  • 268 Views
  • 1 comments
  • 0 likes
  • Memoria
    memoria de dispositivo
    Memoria SD
  • Not An Issue
  • 268 Views
  • 1 comments
  • 0 votes

Queue restarting when using Spotify Connect

I think I may have found a persistent bug in Spotify when using Spotify Connect (on Mac and iPhone in my case). When playing songs in 'Your Music' or via a playlist (sorted alphabetically), I double click on the song I want and it begins to play, wit...

  • Visitor
  • I think I may have found a persistent bug in Spotify when using Spotify Connect (on Mac and iPhone in my case). When playing songs in 'Your Music' or via a playlist (sorted alphabetically), I double ...
  • Erika
  • Roadie
  • 214 Views
  • 2 comments
  • 0 likes
  • Hardware Partner
    iOS
    Mac
  • Closed
  • 214 Views
  • 2 comments
  • 0 votes

My Spotify don't find all songs.

My Spotify don't find Steele Pulse - Roller skates song or the album, Earth crisis that it's on. I can find the song in Google, shazam finds it and I'm listening it from my friends Spotify. But somehow my phones Spotify just don't find it. I have pre...

  • Regular
  • My Spotify don't find Steele Pulse - Roller skates song or the album, Earth crisis that it's on. I can find the song in Google, shazam finds it and I'm listening it from my friends Spotify. But someh...
  • Aimee_T
  • Roadie
  • 86 Views
  • 2 comments
  • 0 likes
  • Closed
  • 86 Views
  • 2 comments
  • 0 votes

Discover Weekly isn't updating

My discover weekly is no longer weekly. That playlist hasn't updated since january! This will be the 3rd month without that feature. This is very diapointing since the that feature is the best part of spotify.

  • Visitor
  • My discover weekly is no longer weekly. That playlist hasn't updated since january! This will be the 3rd month without that feature. This is very diapointing since the that feature is the best part o...
  • Erika
  • Roadie
  • 144 Views
  • 4 comments
  • 0 likes
  • Android
    iOS
    Mac
    Mobile
    Playlist
    Playlist issues
    Playlists refreshing error
  • Closed
  • 144 Views
  • 4 comments
  • 0 votes

spotify unresponsive, screen black on windows

Hi,This is the screen I have been getting instead of Spotify home screen since about a week. The app is unresponsive and doesn't let me log into my Premium account. I wondered if there is any way to troubleshoot it? My computer is fully running and v...

  • Casual Listener
  • Hi, This is the screen I have been getting instead of Spotify home screen since about a week. The app is unresponsive and doesn't let me log into my Premium account. I wondered if there is any way t...
  • Aimee_T
  • Roadie
  • 101 Views
  • 2 comments
  • 0 likes
  • Windows
  • Closed
  • 101 Views
  • 2 comments
  • 0 votes

Spotify won't play any of my music

So I didn't change anything about my account from yesterday when it was working, but Spotify won't play any music. I have this problem on my mac and pc. It just gives me an error message saying it can't play the current song, no matter if I'm offline...

  • Casual Listener
  • So I didn't change anything about my account from yesterday when it was working, but Spotify won't play any music. I have this problem on my mac and pc. It just gives me an error message saying it ca...
  • Aimee_T
  • Roadie
  • 172 Views
  • 2 comments
  • 0 likes
  • Offline issues
    Online issues
    Windows
  • Closed
  • 172 Views
  • 2 comments
  • 0 votes

Spotify is removing songs from my windows media player list that I imported

Spotify seems to be removing songs from my imported list a few songs at a time. I think it happends every time I close my spotify and this behaviour keeps up until all songs are gone. They are still showing in windows media player but not in spotify....

  • Casual Listener
  • Spotify seems to be removing songs from my imported list a few songs at a time. I think it happends every time I close my spotify and this behaviour  keeps up until all songs are gone. They are ...
  • Aimee_T
  • Roadie
  • 179 Views
  • 2 comments
  • 0 likes
  • Closed
  • 179 Views
  • 2 comments
  • 0 votes

Problems with "Friend Feed"

Hello everyone,This is a problem that is annoying me for a while now. In the right bar there is the friend feed, and it always worked for me. But since a couple of weeks it says "Discover what your friends are listening" kind of ad, with a search but...

  • Casual Listener
  • Hello everyone, This is a problem that is annoying me for a while now. In the right bar there is the friend feed, and it always worked for me. But since a couple of weeks it says "Discover what yo...
  • Aimee_T
  • Roadie
  • 102 Views
  • 2 comments
  • 0 likes
  • Mac
  • Closed
  • 102 Views
  • 2 comments
  • 0 votes

Downloaded Songs No Longer Playing Offline

When I go into my own downloaded songs on my Android mobile, the songs show as grey (unplayable). When my WiFi is on, I can play them. Wondering if there is a solution to this problem? I have uninstalled and reinstalled and the issue remains.

  • Casual Listener
  • When I go into my own downloaded songs on my Android mobile, the songs show as grey (unplayable). When my WiFi is on, I can play them. Wondering if there is a solution to this problem? I have uninsta...
  • Melody
  • Community Manager
  • 95 Views
  • 2 comments
  • 0 likes
  • Offline Access
    Premium
  • Closed
  • 95 Views
  • 2 comments
  • 0 votes