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Ongoing Issues

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Forum Posts

Redirects to Spam Site After Inactivity

Hello,I've been encountering this issue for the past two days in which I have Spotify paused in another tab then will hear an unsolicited "hello! Please take our survey... etc". When I reopen the Spotify tab it's now a talking website - today's was k...

  • Casual Listener
  • Hello, I've been encountering this issue for the past two days in which I have Spotify paused in another tab then will hear an unsolicited "hello! Please take our survey... etc". When I reopen the...
  • Hubo
  • Community Legend
  • 367 Views
  • 4 comments
  • 0 likes
  • Closed
  • 367 Views
  • 4 comments
  • 0 votes

Some songs not playing even with Premium account

Hello, hopefully someone can solve my mystery here. There are some songs that I cannot listen to for example this album https://play.spotify.com/album/2VWmYOVjnSUdinipDTqf8YI have a premium account and a friend of mine also has it but he can listen t...

  • Casual Listener
  • Hello, hopefully someone can solve my mystery here. There are some songs that I cannot listen to for example this album  https://play.spotify.com/album/2VWmYOVjnSUdinipDTqf8Y I have a premium ...
  • Hubo
  • Community Legend
  • 79 Views
  • 1 comments
  • 0 likes
  • Android
    Mobile
    Windows
  • Not An Issue
  • 79 Views
  • 1 comments
  • 0 votes

432 tunning option

Is there an option to change the frequency to 432 hertz?

  • Casual Listener
  • Is there an option to change the frequency to 432 hertz?
  • Hubo
  • Community Legend
  • 117 Views
  • 1 comments
  • 5 likes
  • 432 Hz
  • Not An Issue
  • 117 Views
  • 1 comments
  • 5 votes

My artist name is Mispelled on my Album release

My album just went live on Spotify and it has my artist name misspelled on every song and the album title. What can I do to fix this? Instead of reading Axi$ or Axis it says Axi...If the symbol can not be used how can I fix it to just read Axis?? I w...

  • Casual Listener
  • My album just went live on Spotify and it has my artist name misspelled on every song and the album title. What can I do to fix this? Instead of reading Axi$ or Axis it says Axi... If the symbol c...
  • Hubo
  • Community Legend
  • 160 Views
  • 2 comments
  • 0 likes
  • Spottify
  • Closed
  • 160 Views
  • 2 comments
  • 0 votes

2 month free price

Today I'd receive an email saying I won 2 month free of spotify

  • Casual Listener
  • Today I'd receive an email saying I won 2 month free of spotify
  • Hubo
  • Community Legend
  • 61 Views
  • 1 comments
  • 0 likes
  • Closed
  • 61 Views
  • 1 comments
  • 0 votes

Starred playlist is gone in new desktop interface

A new version of the web interface came in about a week ago, and I can't find my Starred playlist anywhere in it. All my other previous playlists are still intact. But my Starred list was my master playlist where I kept all of my most valued songs! P...

  • Casual Listener
  • A new version of the web interface came in about a week ago, and I can't find my Starred playlist anywhere in it.  All my other previous playlists are still intact.  But my Starred list was...
  • MonicaM_Bogota
  • Roadie
  • 188 Views
  • 4 comments
  • 0 likes
  • Desktop Player
    Starred playlist gone
  • Not An Issue
  • 188 Views
  • 4 comments
  • 0 votes

Videos and Full Screen

I'm using spotify on my computer and everytime i try to watch one of the videos, they open very small at the corner of the screen. I try to maximize or something but it doesn't work. It used to, i have no idea what happened. Someone have an idea?

  • Casual Listener
  • I'm using spotify on my computer and everytime i try to watch one of the videos, they open very small at the corner of the screen. I try to maximize  or something but it doesn't work. It used to...
  • MonicaM_Bogota
  • Roadie
  • 980 Views
  • 1 comments
  • 3 likes
  • Windows
  • Not An Issue
  • 980 Views
  • 1 comments
  • 3 votes

Playlist starts playing the same song

Hi. BUG: I've made a playlist-folder that has four Judas Priest albums. On iphone when I start playing the folder through (songs in alphabet. order), I can listen close to songs starting with P or R, and then it starts playing the playlist from the b...

  • Casual Listener
  • Hi. BUG: I've made a playlist-folder that has four Judas Priest albums. On iphone when I start playing the folder through (songs in alphabet. order), I can listen close to songs starting with P ...
  • MonicaM_Bogota
  • Roadie
  • 217 Views
  • 5 comments
  • 0 likes
  • Closed
  • 217 Views
  • 5 comments
  • 0 votes

chromebook web player

the web player recently changed. i use this on my chromebook and was happy that there was finally a 'devices available' option. this seemed to last only a few days? now the web player looks like it used to and there is no way to connect to other devi...

  • Casual Listener
  • the web player recently changed. i use this on my chromebook and was happy that there was finally a 'devices available' option. this seemed to last only a few days?  now the web player looks li...
  • MonicaM_Bogota
  • Roadie
  • 142 Views
  • 3 comments
  • 0 likes
  • Not An Issue
  • 142 Views
  • 3 comments
  • 0 votes

Playlist scrolls thru songs without playing?

just this morning i went to play my (Main) playlist which is used daily and now it just 'scrolls' thru the songs without playing at all. as if it cannot locate the song but the images are showing up. the download mode is off but this has never been a...

  • Regular
  • just this morning i went to play my (Main) playlist which is used daily and now it just 'scrolls' thru the songs without playing at all. as if it cannot locate the song but the images are showing up....
  • MonicaM_Bogota
  • Roadie
  • 174 Views
  • 2 comments
  • 0 likes
  • Playlist
  • Closed
  • 174 Views
  • 2 comments
  • 0 votes

Spotify not clearing screen after exit

Windows 7 - when I close the Spotiify player, the program exits but leaves the UI painted onscreen. The image remains until covered over by another window which acts as an eraser, removing the image bit by bit. This happens on all my machines. More r...

  • Casual Listener
  • Windows 7 - when I close the Spotiify player, the program exits but leaves the UI painted onscreen.  The image remains until covered over by another window which acts as an eraser, removing the ...
  • MonicaM_Bogota
  • Roadie
  • 151 Views
  • 2 comments
  • 0 likes
  • Closed
  • 151 Views
  • 2 comments
  • 0 votes

"Copy Link" no longer an option?

After updating this morning, I am no longer able to right-click and get the "copy link" option for sharing specific tracks with friends via email. This is something I've been able to do, even as recently as last night.

  • Casual Listener
  • After updating this morning, I am no longer able to right-click and get the "copy link" option for sharing specific tracks with friends via email. This is something I've been able  to do, even a...
  • Hubo
  • Community Legend
  • 220 Views
  • 7 comments
  • 0 likes
  • Desktop
  • Not An Issue
  • 220 Views
  • 7 comments
  • 0 votes

Friend Activity - not showing all my friends activities

I noticed my friend activity feed only shows the activity of 15 friends. I wanted to see the activity of everyone, and there are like 15 more that I cannot see. Actually, spotify never showed their activity, even if I'm talking to one of them and I k...

  • Casual Listener
  • I noticed my friend activity feed only shows the activity of 15 friends. I wanted to see the activity of everyone, and there are like 15 more that I cannot see.   Actually, spotify never showe...
  • Hubo
  • Community Legend
  • 813 Views
  • 1 comments
  • 1 likes
  • Not An Issue
  • 813 Views
  • 1 comments
  • 1 votes

Lyrics

Hey guys I was just wondering if Spotify has updated us on when the lyrics feature is coming back? It was one of my favoirte things and I thought when it was gone it was simply down for maintenance, but it's been a while. Anyone have a clue when/if i...

  • Casual Listener
  • Hey guys I was just wondering if Spotify has updated us on when the lyrics feature is coming back? It was one of my favoirte things and I thought when it was gone it was simply down for maintenance, ...
  • Hubo
  • Community Legend
  • 61 Views
  • 1 comments
  • 0 likes
  • Not An Issue
  • 61 Views
  • 1 comments
  • 0 votes

Artist not showing up in radio

Hey everyone, My duo is doing very well on Spotify but for some reason we are not included in any artist or song radio. Please could you point me in the right direction? I did message Spotify direct but did not receive a response. We have a big year ...

  • Casual Listener
  • Hey everyone,  My duo is doing very well on Spotify but for some reason we are not included in any artist or song radio. Please could you point me in the right direction? I did message Spotify ...
  • Hubo
  • Community Legend
  • 462 Views
  • 1 comments
  • 0 likes
  • Closed
  • 462 Views
  • 1 comments
  • 0 votes

Sharing a playlist to a friend in Croatia

Hi thereI am trying to share a playlist to a friend that lives in Croatia but she says that its not allowing to download application neither open the playlist when sending it to other social platforms (whtasapp, Facebook)Is there a way I can share th...

  • Casual Listener
  • Hi there I am trying to share a playlist to a friend that lives in Croatia but she says that its not allowing to download application neither open the playlist when sending it to other social platfo...
  • Hubo
  • Community Legend
  • 74 Views
  • 1 comments
  • 0 likes
  • Not An Issue
  • 74 Views
  • 1 comments
  • 0 votes

Adding Picture to Profile

hello, is there any way i can change my profile photo? i already did so once and it seems like spotify won't let me do it again. does anybody now how to solve this?

  • Casual Listener
  • hello, is there any way i can change my profile photo? i already did so once and it seems like spotify won't let me do it again. does anybody now how to solve this?
  • Hubo
  • Community Legend
  • 145 Views
  • 3 comments
  • 0 likes
  • Desktop
    Windows
  • Closed
  • 145 Views
  • 3 comments
  • 0 votes

Songs won't sync to offline mode

Hi, I'm using Spotify version 1.8.1.8 on my iPod touch and the songs won't sync to be able to be listened to in offline mode. I've tried everything on the online checklists such as restarting the iPod, closing and re-opening Spotify, uninstalling and...

  • Visitor
  • Hi, I'm using Spotify version 1.8.1.8 on my iPod touch and the songs won't sync to be able to be listened to in offline mode. I've tried everything on the online checklists such as restarting the iPo...
  • Hubo
  • Community Legend
  • 83 Views
  • 1 comments
  • 0 likes
  • Closed
  • 83 Views
  • 1 comments
  • 0 votes

"bug" with last disc from NHOP

Hi everyone, I am a bit suprised bit the first 3 minutes and 44 seconds of last disc from Niels Henning Ørsted Pedersen, Old Danish. On the first title, Golden Earrings, Everything I get from the first 3 minutes and 44 seconds are kind of rythmic ran...

  • Casual Listener
  • Hi everyone,   I am a bit suprised bit the first 3 minutes and 44 seconds of last disc from Niels Henning Ørsted Pedersen, Old Danish. On the first title, Golden Earrings, Everything I get fro...
  • Hubo
  • Community Legend
  • 66 Views
  • 1 comments
  • 0 likes
  • Closed
  • 66 Views
  • 1 comments
  • 0 votes

Message Feature and Inbox Gone

Hey,you didnt even tell me before removing the messaging feature. Now, all the musical conversation with friends is gone. Louds of emotional attachement. My heart is bleeding. I wish to you F***ERS an spotify all the worst and hope you enjoy your ign...

  • Casual Listener
  • Hey, you didnt even tell me before removing the messaging feature. Now, all the musical conversation with friends is gone. Louds of emotional attachement. My heart is bleeding.  I wish to you ...
  • Hubo
  • Community Legend
  • 179 Views
  • 2 comments
  • 2 likes
  • all platform
  • Closed
  • 179 Views
  • 2 comments
  • 2 votes