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Forum Posts

Celular data leeching

I'm using iphone 6 with ios 10.2.1 and have been premium up for several months. My problem is even when I've turn off the "celular data streaming option" in the apps, why it's still leeching up my quota? I've no problem with push notifications as lon...

  • Casual Listener
  • I'm using iphone 6 with ios 10.2.1 and have been premium up for several months. My problem is even when I've turn off the "celular data streaming option" in the apps, why it's still leeching up my qu...
  • JuanSebastian
  • Roadie
  • 57 Views
  • 2 comments
  • 0 likes
  • Closed
  • 57 Views
  • 2 comments
  • 0 votes

Where is this album of Richard Clayderman?

I can't find a lot of albums of Richard Clayderman

  • Casual Listener
  • I can't find a lot of albums of Richard Clayderman
  • Hubo
  • Community Legend
  • 52 Views
  • 1 comments
  • 0 likes
  • Not An Issue
  • 52 Views
  • 1 comments
  • 0 votes

Playlists are gone

This morning I wanted to listen to one of my many playlists and somehow none of them was there anymore, exept for a "NCS" playlist (which I've never added to begin with). I haven't done anything other then usual, so I'm wondering what happened. Can a...

  • Casual Listener
  • This morning I wanted to listen to one of my many playlists and somehow none of them was there anymore, exept for a "NCS" playlist (which I've never added to begin with). I haven't done anything&nbsp...
  • Hubo
  • Community Legend
  • 85 Views
  • 4 comments
  • 0 likes
  • Not An Issue
  • 85 Views
  • 4 comments
  • 0 votes

Local removed source map after update.

After updating Spotify today, Spotify just decides to remove my local source folder from the client. When im trying to add my local folder back as my standard source, it wont apply the saved changes. Opening and closing spotify and it is gone again. ...

  • Regular
  • After updating Spotify today, Spotify just decides to remove my local source folder from the client. When im trying to add my local folder back as my standard source, it wont apply the saved changes....
  • JuanSebastian
  • Roadie
  • 69 Views
  • 2 comments
  • 0 likes
  • Locals
    Removed
    source folder
    Update
  • Closed
  • 69 Views
  • 2 comments
  • 0 votes

App crashes after skipping a large amount of songs (iOS)

I notice that when I skip a large amount of songs, the app slows down considerably and eventually crashes if I continue to skip songs. At first it just has a slow animation. Then the album art starts to display incorrectly before it corrects itself w...

  • Casual Listener
  • I notice that when I skip a large amount of songs, the app slows down considerably and eventually crashes if I continue to skip songs. At first it just has a slow animation. Then the album art starts...
  • JuanCamilo
  • Roadie
  • 132 Views
  • 8 comments
  • 0 likes
  • iOS
  • Closed
  • 132 Views
  • 8 comments
  • 0 votes

My Spotify account - keeps playing songs that are not in my list

No matter which play list I am playing and whether its in shuffle or not, it keeps going to the next song which is not in any of my song lists.. I have turned off auto play and the issue remains.. I have Spotify Premium Its driving me nuts!!! Please ...

  • Casual Listener
  • No matter which play list I am playing and whether its in shuffle or not, it keeps going to the next song which is not in any of my song lists..    I have turned off auto play and the iss...
  • JuanSebastian
  • Roadie
  • 64 Views
  • 3 comments
  • 0 likes
  • Mac iPhone
  • Closed
  • 64 Views
  • 3 comments
  • 0 votes

Play album enques too much

Steps to recreate:Start SpotifySearch for an artistFrom the search results, hover over an album and then press playThe selected album will be enqued and playedThe playqueue now also contains more than the selected album.Expected result:I'd expect tha...

  • Casual Listener
  • Steps to recreate: Start Spotify Search for an artist From the search results, hover over an album and then press play The selected album will be enqued and played The playqueue now also contai...
  • Hubo
  • Community Legend
  • 54 Views
  • 4 comments
  • 0 likes
  • Desktop
    Windows
  • Not An Issue
  • 54 Views
  • 4 comments
  • 0 votes

spotify not working on computer

hi, i have been a spotify member since mid last year and become a premium since feb. i have just moved and everytime i want to play my spotify music it will play half of the playlist and then says its offline. my computer is wifi and my internet conn...

  • Casual Listener
  • hi,    i have been a spotify member since mid last year and become a premium since feb. i have just moved and everytime i want to play my spotify music it will play half of the playlist an...
  • Aimee_T
  • Roadie
  • 54 Views
  • 2 comments
  • 0 likes
  • Desktop
  • Closed
  • 54 Views
  • 2 comments
  • 0 votes

Spotify hangs up on start

Hello everyone,my desktop-app in Windows 10 doesn't start normally. I only see the black background and the loading circle. I can only quit the the program by using the taskmanager where I can find three spotify processes. After a new clean installed...

  • Casual Listener
  • Hello everyone, my desktop-app in Windows 10 doesn't start normally. I only see the black background and the loading circle. I can only quit the the program by using the taskmanager where I can find...
  • Aimee_T
  • Roadie
  • 99 Views
  • 6 comments
  • 0 likes
  • Desktop
    Windows
  • Closed
  • 99 Views
  • 6 comments
  • 0 votes

Nothing will play

Hey I've talked to you guys about this once on twitter and the problem was never solved but a few weeks ago Spotify started to work again and now it isn'tWhat happens : My Spotify won't play when I'm not connected to wifi I do have data when ever I t...

  • Casual Listener
  • Hey I've talked to you guys about this once on twitter and the problem was never solved but a few weeks ago Spotify started to work again and now it isn't What happens : My Spotify won't play when...
  • Aimee_T
  • Roadie
  • 50 Views
  • 2 comments
  • 0 likes
  • Closed
  • 50 Views
  • 2 comments
  • 0 votes

Spotify won't even play my music anymore

Every time I get on Spotify my music doesn't play anymore. At first it did it ever so often and then it fixed. Then it only played for 14 seconds and now none at all.

  • Casual Listener
  • Every time I get on Spotify my music doesn't play anymore. At first it did it ever so often and then it fixed. Then it only played for 14 seconds and now none at all.
  • Julian
  • Moderator
  • 76 Views
  • 6 comments
  • 0 likes
  • Closed
  • 76 Views
  • 6 comments
  • 0 votes

Spotify does not work on my Windows 10 Mobile

Hello, I've had a Lumia 950 XL since January 2017. Software is in its current version.For the first few weeks it was working perfect, I could use Spotify the same way as I did on my previous Lumia 535.Several days ago some problem occured - the app d...

  • Casual Listener
  • Hello,   I've had a Lumia 950 XL since January 2017. Software is in its current version. For the first few weeks it was working perfect, I could use Spotify the same way as I did on my previo...
  • Erika
  • Roadie
  • 104 Views
  • 1 comments
  • 0 likes
  • Not An Issue
  • 104 Views
  • 1 comments
  • 0 votes

Shuffle function still not great

I'm new to this community, but it seems old ideas submitted regarding the shuffle function haven't been addressed/fixed. I have a playlist of 200 songs (14 hours), yet I am constantly getting the same songs played within an hour or so of the previous...

  • Visitor
  • I'm new to this community, but it seems old ideas submitted regarding the shuffle function haven't been addressed/fixed.  I have a playlist of 200 songs (14 hours), yet I am constantly getting t...
  • Erika
  • Roadie
  • 50 Views
  • 1 comments
  • 0 likes
  • Not An Issue
  • 50 Views
  • 1 comments
  • 0 votes

Editing Playlist Order On Mobile App

How is this still an issue? I am a premium subscriber and I can't edit my playlist order! I can't on my android app nor on the webplayer. When I downloaded the app to my laptop, it made it run slower so I had to delete it. That was the only place I c...

  • Casual Listener
  • How is this still an issue? I am a premium subscriber and I can't edit my playlist order! I can't on my android app nor on the webplayer. When I downloaded the app to my laptop, it made it run slower...
  • Leonardo
  • Roadie
  • 83 Views
  • 1 comments
  • 0 likes
  • Android
    Mobile
    Windows Phone
  • Not An Issue
  • 83 Views
  • 1 comments
  • 0 votes

Can't get Spotify to load

Rebooted my Windows 10 system and now the Spotify program will come up but only shows the dots going in a circle then I get "Spotify application is not responding" I've tried removing the program, rebooting, and then reinstall - no luck. Tried stoppi...

  • Casual Listener
  • Rebooted my Windows 10 system and now the Spotify program will come up but only shows the dots going in a circle then I get "Spotify application is not responding"   I've tried removing the pro...
  • JuanCamilo
  • Roadie
  • 143 Views
  • 11 comments
  • 0 likes
  • Desktop
  • Closed
  • 143 Views
  • 11 comments
  • 0 votes

Spotify still playing on another account

My Spotify account is pausing because it's playing somewhere else. I've changed password and signed out of devices everywhere but still happening. I've tried this a couple of times and still having the same problem. I have signed into other Sonos acc...

  • Casual Listener
  • My Spotify account is pausing because it's playing somewhere else. I've changed password and signed out of devices everywhere but still happening. I've tried this a couple of times and still having t...
  • Aimee_T
  • Roadie
  • 48 Views
  • 2 comments
  • 0 likes
  • Closed
  • 48 Views
  • 2 comments
  • 0 votes

Chromebook OS "play back error"

I've had the spotify app on my chromebook for about 6 months now and lately it wont play any music at all. I've tried loging out and back in, i've deleted the app and reinstalled it but it seems its not working whats so ever. Everytime I come to log ...

  • Casual Listener
  • I've had the spotify app on my chromebook for about 6 months now and lately it wont play any music at all. I've tried loging out and back in, i've deleted the app and reinstalled it but it seems its ...
  • Aimee_T
  • Roadie
  • 91 Views
  • 2 comments
  • 0 likes
  • Closed
  • 91 Views
  • 2 comments
  • 0 votes

Spotify keeps crashing randomly

HelloIf had premium for quite some time and recently changed from Apple to samsung. Since using the app it now crashes often notebly on certain songs - one being that's it by genesis - there are more but what can I do to stop this apart from deleting...

  • Casual Listener
  • Hello If had premium for quite some time and recently changed from Apple to samsung. Since using the app it now crashes often notebly on certain songs - one being that's it by genesis - there are ...
  • Aimee_T
  • Roadie
  • 72 Views
  • 2 comments
  • 0 likes
  • andriod
  • Closed
  • 72 Views
  • 2 comments
  • 0 votes

download songs wont play

helloi subscribed spotify for three months now from 1st april subscription end and the songs i downloaded i am not able to play them i appears like the attachment please help with the problem

  • Casual Listener
  • hello i subscribed spotify for three months now from 1st april subscription end and the songs i downloaded i am not able to play them i appears like the attachment  please help with the proble...
  • JuanSebastian
  • Roadie
  • 242 Views
  • 16 comments
  • 0 likes
  • Closed
  • 242 Views
  • 16 comments
  • 0 votes

Gear s2 bt disconnected

I have a pixel XL and my gear s2 says bt disconnected when trying to go into remote mode. But my BT is definitely working. I've deleted the app and reinstalled on both devices and even deleted chached/saved data. And still no progress. Please help!!

  • Regular
  • I have a pixel XL and my gear s2 says bt disconnected when trying to go into remote mode. But my BT is definitely working. I've deleted the app and reinstalled on both devices and even deleted chache...
  • Aimee_T
  • Roadie
  • 119 Views
  • 2 comments
  • 0 likes
  • Closed
  • 119 Views
  • 2 comments
  • 0 votes