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Check to see if the issue you might be experiencing has already been reported and what status it is at.

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[Android] App freezes/crashes when clicking on three-dot menu in playlist

Plan Premium Country United Kingdom Device Umidigi F1 Operating System Android 9 My Question or Issue spotify crashes when you click the 3 dots to add to playlist, share ,view artist. etc

  • Casual Listener
  • Plan Premium Country United Kingdom Device Umidigi F1 Operating System Android 9   My Question or Issue spotify crashes when you click the 3 dots to add to playlist, share ,v...
  • Alex
  • Moderator
  • 102993 Views
  • 585 comments
  • 1471 likes
  • Android
    Mobile
  • Closed
  • 102993 Views
  • 585 comments
  • 1471 votes

Tracks skipping to the next track on their own

We've received reports about the Spotify app skipping to the next track in the queue on its own. This seems to affect mostly mobile users and happens with Shuffle mode turned off.

  • Moderator
  • Moderator
  • We've received reports about the Spotify app skipping to the next track in the queue on its own. This seems to affect mostly mobile users and happens with Shuffle mode turned off.
  • Crickers
  • Newbie
  • 9010 Views
  • 69 comments
  • 166 likes
  • Mobile
  • Fixed
  • 9010 Views
  • 69 comments
  • 166 votes

Playback bar stutters on the desktop app.

Hey there, We've received reports about the playback bar stuttering or freezing during playback on the desktop app.

  • Moderator
  • Moderator
  • Hey there,   We've received reports about the playback bar stuttering or freezing during playback on the desktop app.
  • Novy
  • Moderator
  • 6165 Views
  • 63 comments
  • 66 likes
  • Desktop (Windows)
  • Fixed
  • 6165 Views
  • 63 comments
  • 66 votes

Downtime 29.9.22: New podcast episodes not playing

Hey folks,We're receiving multiple reports that some new podcasts are not playable in our app, both on the mobile version and the desktop version.

  • Moderator
  • Moderator
  • Hey folks, We're receiving multiple reports that some new podcasts are not playable in our app, both on the mobile version and the desktop version. 
  • Lyubka
  • Moderator
  • 1874 Views
  • 21 comments
  • 19 likes
  • Desktop
    Mobile
  • Fixed
  • 1874 Views
  • 21 comments
  • 19 votes

Liked songs section appears empty on mobile devices

Hello everybody, We have received reports that it is empty in the liked songs section on mobile devices.

  • Spotify
  • Spotify
  • Hello everybody,   We have received reports that it is empty in the liked songs section on mobile devices.
  • jir00
  • Newbie
  • 6783 Views
  • 71 comments
  • 53 likes
  • Mobile
  • Not Right Now
  • 6783 Views
  • 71 comments
  • 53 votes

Spotify starts playing automatically when locking my iPhone

PlanPremium CountryThe Netherlands DeviceiPhone X Operating SystemiOS My Question or IssueHi!! Whenever I pause my music and lock my phone, it starts playing automatically. I have this issue for about 2 weeks now. How to solve this?

  • Visitor
  •   Plan Premium   Country The Netherlands   Device iPhone X   Operating System iOS   My Question or Issue Hi!! Whenever I pause my music and lock my phone, it st...
  • user-removed
  • Not applicable
  • 54996 Views
  • 171 comments
  • 1607 likes
  • Fixed
  • 54996 Views
  • 171 comments
  • 1607 votes

Spotify on AAOS won't play individual songs from search results or through voice command

Hey, We’re receiving reports that users on AAOS (Android Automotive OS) are unable to play a specific song from the search results in the Spotify or when requested through voice command. Instead, the Now playing view will show "No title”. However, pl...

  • Moderator
  • Moderator
  • Hey,   We’re receiving reports that users on AAOS (Android Automotive OS) are unable to play a specific song from the search results in the Spotify or when requested through voice command. I...
  • Vasil
  • Moderator
  • 1267 Views
  • 39 comments
  • 6 likes
  • Other
  • Fixed
  • 1267 Views
  • 39 comments
  • 6 votes

Connecting to the Nuvo audio system not working

Hey folks! We've been receiving reports that Spotify has been failing to connect to Nuvo audio systems during the last few days, following one of the latest updates. We've merged several threads here in order to keep everyone in the loop. We'd apprec...

  • Moderator
  • Moderator
  • Hey folks!   We've been receiving reports that Spotify has been failing to connect to Nuvo audio systems during the last few days, following one of the latest updates.   We've merge...
  • Yordan
  • Moderator
  • 22113 Views
  • 125 comments
  • 124 likes
  • Other
  • Fixed
  • 22113 Views
  • 125 comments
  • 124 votes

Downtime February 28th: General issues with the Spotify website

Hey folks, We've received some reports that First-time buyers of Spotify premium are unable to purchase Spotify subscriptions.EDIT: We can confirm there are general issues with our website and some pages are not loading. The error 504 Gateway Time-ou...

  • Moderator
  • Moderator
  • Hey folks,    We've received some reports that First-time buyers of Spotify premium  are unable to purchase Spotify subscriptions. EDIT: We can confirm there are general issues...
  • Novy
  • Moderator
  • 10624 Views
  • 28 comments
  • 148 likes
  • Subscriptions
  • Fixed
  • 10624 Views
  • 28 comments
  • 148 votes

Multiple SD card storage options are shown in app settings

Hey everyone! We've been receiving reports about the app displaying multiple SD cards in the storage options. If you're experiencing this, let us know by adding your +VOTE and follow the instructions in the Status Update below. We'll be keeping every...

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  • Moderator
  • Moderator
  • Hey everyone!   We've been receiving reports about the app displaying multiple SD cards in the storage options.    If you're experiencing this, let us know b...
  • Jmatteis_ca
  • Newbie
  • 13583 Views
  • 121 comments
  • 211 likes
  • Android
    Mobile
  • Not Right Now
  • 13583 Views
  • 121 comments
  • 211 votes

Download Audio Quality on iOS does not list any options.

We are receiving reports that the download audio quality options are missing for iOS users.

  • Moderator
  • Moderator
  • We are receiving reports that the download audio quality options are missing for iOS users.
  • Vasil
  • Moderator
  • 7034 Views
  • 88 comments
  • 66 likes
  • iOS
  • Fixed
  • 7034 Views
  • 88 comments
  • 66 votes

Notification: Spotify connections - Waze is connected

PlanPremiumCountryUSADevicePixel 2XLOperating SystemAndroid My Question or IssueI've never had Waze installed on my phone but today I started having a persistent notification from `Spotify connections` telling me that `Waze is connected`. What is Spo...

  • Casual Listener
  • Plan Premium Country USA Device Pixel 2XL Operating System Android   My Question or Issue I've never had Waze installed on my phone but today I started having a persistent notification...
  • TraceAmount
  • Newbie
  • 102096 Views
  • 183 comments
  • 1415 likes
  • Fixed
  • 102096 Views
  • 183 comments
  • 1415 votes

[Desktop] Liked Songs not visible

Plan Premium Country Device Desktop Operating System Windows 10 My Question or Issue My liked songs just disappeared on dektop. I can see them in my web player and mobile app. I tried doing a CLEAN reinstall and I restarted my computer but sadly the ...

  • Casual Listener
  • Plan Premium Country   Device Desktop   Operating System Windows 10   My Question or Issue My liked songs just disappeared on dektop. I can see them in my web pla...
  • PTS_RUS
  • Visitor
  • 53627 Views
  • 344 comments
  • 744 likes
  • Desktop
  • Fixed
  • 53627 Views
  • 344 comments
  • 744 votes

Unable to share songs on Instagram stories

My Question or Issue I do not have the function to share on Instagram stories. Instead, I only have an option titled Instagram. When I click on it, it opens up my Instagram camera instead. Attached is an example of what I see. [moderator edit]

  • Casual Listener
  • My Question or Issue I do not have the function to share on Instagram stories. Instead, I only have an option titled Instagram. When I click on it, it opens up my Instagram camera instead. Attached...
  • Priscilacosta
  • Newbie
  • 44291 Views
  • 205 comments
  • 443 likes
  • Mobile
  • Fixed
  • 44291 Views
  • 205 comments
  • 443 votes

Wrong metadata displayed on car radio via Bluetooth

Hi! On my Mazda 3 2018 the song title and song name freezes after first track is played after i start my car. The forward and backward buttons to change song on my steering wheel still works though. This is with my Oneplus 7t Pro connected through bl...

  • Casual Listener
  • Hi! On my Mazda 3 2018 the song title and song name freezes after first track is played after i start my car. The forward and backward buttons to change song  on my steering wheel still works ...
  • Ver
  • Spotify Legend
  • 75400 Views
  • 893 comments
  • 472 likes
  • Other
  • Fixed
  • 75400 Views
  • 893 comments
  • 472 votes

[Android] Sharing to Instagram Stories doesn't work

Plan Premium Country Singapore Device Samsung Note 10+ Operating System Android 9, One UI 1.5 My Question or Issue I didn't have any issues with sharing songs to Instagram story untill today, when I press share to story it seems like instagram opens ...

  • Casual Listener
  • Plan Premium Country Singapore  Device Samsung Note 10+ Operating System Android 9, One UI 1.5   My Question or Issue I didn't have any issues with sharing songs to Inst...
  • Xenia
  • Moderator
  • 50652 Views
  • 151 comments
  • 1000 likes
  • Android
  • Fixed
  • 50652 Views
  • 151 comments
  • 1000 votes

Downtime September 14th, 2022: Web Player getting a 502 Bad Gateway Error

Hey folks, We've received some reports that users are unable to access the web player, as it shows a 502 Bad Gateway Error. This is being investigated.

  • Moderator
  • Moderator
  • Hey folks,    We've received some reports that users are unable to access the web player, as it shows a  502 Bad Gateway Error.   This is being investigated. 
  • Novy
  • Moderator
  • 1915 Views
  • 9 comments
  • 21 likes
  • Desktop
  • Fixed
  • 1915 Views
  • 9 comments
  • 21 votes

Podcasts- There was a problem displaying this page!

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 (not sure about number, but most up to date) My Question or IssueI was playing my podcasts like usual up until a moment ago when Spotify had an update. I did the update and now can't access my p...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10 (not sure about number, but most up to date)   My Question or Issue I was playing my podcasts like usual up until a momen...
  • Ro5endil
  • Newbie
  • 23252 Views
  • 187 comments
  • 1295 likes
  • Fixed
  • 23252 Views
  • 187 comments
  • 1295 votes

[iOS] App crashes instantly on launch

ios 13.5.1 still crash

  • Casual Listener
  • ios 13.5.1 still crash
  • GOrtiz
  • Newbie
  • 26586 Views
  • 326 comments
  • 705 likes
  • iOS
  • Fixed
  • 26586 Views
  • 326 comments
  • 705 votes

Refresh button for Recommended songs section not working properly

Hey folks, We're receiving reports about the Refresh button under the Recommended songs section under a playlist not working properly. Sometimes it just shuffles the already listed songs, and sometimes it just doesn't do anything at all. The list is ...

  • Moderator
  • Moderator
  • Hey folks,   We're receiving reports about the Refresh button under the Recommended songs section under a playlist not working properly. Sometimes it just shuffles the already listed songs, ...
  • Mihail
  • Spotify Legend
  • 16587 Views
  • 82 comments
  • 266 likes
  • Your Library
  • Fixed
  • 16587 Views
  • 82 comments
  • 266 votes