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Hey folks!We're seeing reports that the Android app is crashing. This
seems to affect Android 14 devices mostly. Some users are also seeing an
error message upon opening the app.
Hey folks! We're seeing reports that the Android app is crashing. This seems to affect Android 14 devices mostly. Some users are also seeing an error message upon opening the app.
Hey folks!Some of you may not be able to switch to any of the Basic
plans using Google Play Billing (GPB). This is now being looked into. As
a workaround you can try selecting a different payment method.
Hey folks! Some of you may not be able to switch to any of the Basic plans using Google Play Billing (GPB). This is now being looked into.
As a workaround you can try selecting a different p...
We're getting reports from iOS users that are unable to login via the
mobile app with the error message "You're offline. Check your connection
and try again".
We're getting reports from iOS users that are unable to login via the mobile app with the error message "You're offline. Check your connection and try again".
Plan Premium Country France Device PC Operating System Windows 10 My
Issue I have been having this little (but quite annoying) issue for
several weeks now. Whenever I change the volume by dragging the slider,
it bounces randomly to other values than ...
Plan
Premium
Country
France
Device
PC
Operating System
Windows 10
My Issue
I have been having this little (but quite annoying) issue for several weeks now. Whenever I chang...
Hey folks! We’ve been receiving reports that there is a total black
screen for plan managers when they access the 'Manage Members' tab from
the 'Account Overview' page.
Hey folks!
We’ve been receiving reports that there is a total black screen for plan managers when they access the 'Manage Members' tab from the 'Account Overview' page.
Some users have reported performance issues with the desktop
application. Users are able to log in to their accounts, but the app
then displays a black screen. This is being investigated.
Some users have reported performance issues with the desktop application. Users are able to log in to their accounts, but the app then displays a black screen. This is being investigated.
Hey folks, We received some reports from Android users that when
clicking on the Discography section of an Audiobook, only see the latest
audiobook release appears. However, in the artist profile, all of the
Audiobooks can be seen. This is being inve...
Hey folks,
We received some reports from Android users that when clicking on the Discography section of an Audiobook, only see the latest audiobook release appears. However, in the artist...
Hey folks, We've received reports that Premium + Hulu subscriptions are
getting automatically canceled after updating payment details. The right
folks are aware of this and are currently looking into it. If you’re
experiencing this issue, make sure t...
Hey folks,
We've received reports that Premium + Hulu subscriptions are getting automatically canceled after updating payment details.
The right folks are aware of this a...
Hey folks! We're seeing that some of you are experiencing issues with
the 'What's new' section. It seems that only a few artists show up on
the list and it's not updating completely.
Hey folks!
We're seeing that some of you are experiencing issues with the 'What's new' section. It seems that only a few artists show up on the list and it's not updating completely.
We're aware of ongoing issues with offline content on Android and
Desktop, which cause downloads to fail: an exclamation mark is displayed
(instead of a green check mark ), indicating that the action was
unsuccessful.
We're aware of ongoing issues with offline content on Android and Desktop, which cause downloads to fail: an exclamation mark is displayed (instead of a green check mark ), indic...
Hi team, For any reason, the Mac Desktop "Recently Played" section
doesn't get refreshed. The one of the web player of the iOS app works
perfectly. I already did a clean reinstallation of the desktop app and
the issue occurs whatever other laptop I u...
Hi team,
For any reason, the Mac Desktop "Recently Played" section doesn't get refreshed.
The one of the web player of the iOS app works perfectly.
I already did a clean reinstallation of the d...
Hey folks, We're receiving reports that some users are unable to
download music for offline listening on their Apple Watches. The
download is stuck on the first song and doesn't progress. If you’re
experiencing this issue, make sure to add your +VOTE...
Hey folks,
We're receiving reports that some users are unable to download music for offline listening on their Apple Watches. The download is stuck on the first song and doesn't progress. ...
Hey folks, We've received some reports of users being unable to see the
green arrow icon for downloads on some of their downloaded songs.
However, it does show on the top of the downloaded playlist. The content
is still playable with no connection an...
Hey folks,
We've received some reports of users being unable to see the green arrow icon for downloads on some of their downloaded songs. However, it does show on the top of the down...
Hey folks, We have received reports that Android users (mostly Samsung
users) are unable to see the Now Playing bar on the app whenever they
play songs/podcasts. If you’re experiencing this issue, make sure to
click +VOTE and Subscribe to the thread ...
Hey folks,
We have received reports that Android users (mostly Samsung users) are unable to see the Now Playing bar on the app whenever they play songs/podcasts.
...
We're receiving reports from users that their Discover Weekly playlist
is empty. This is happening across devices (Android, iOS, MacOS,
Windows), as well as in the Web Player.
We're receiving reports from users that their Discover Weekly playlist is empty.
This is happening across devices (Android, iOS, MacOS, Windows), as well as in the Web Player.