Ongoing Issues

[iPad] Screen Rotation Behavior Broken

Thread: 763861 (Reproduced in Rock Star chat)Status: Fixed Description: Spotify's rotation detection appears to be broken in Spotify for iOS 1.1.x on iPad. Opening/Closing the app or locking/unlocking the screen (with Spotify in the foreground) will ...

Peter__
Community Legend
Thread: 763861 (Reproduced in Rock Star chat) Status: Fixed Description: Spotify's rotation detection appears to be broken in Spotify for iOS 1.1.x on iPad. Opening/Closing the app or ...
2014-04-22 1:38:28 PM
2014-09-05 8:22:58 PM
Peter__
Community Legend
23135 Views
46 comments
0 likes
ipad
rotation
screen
Fixed

23135 Views
46 comments
0 votes

[Desktop] Browse is Missing

Thread: 531146, 752649Status: Resolved Description: This is an ongoing issue, some customers reporting they don't have the Browse option in the desktop client. Browse being missing has been solved for quite a few people, however there are still repor...

Peter__
Community Legend
Thread: 531146, 752649 Status: Resolved Description: This is an ongoing issue, some customers reporting they don't have the Browse option in the desktop client. Browse being missing ha...
2014-04-20 12:50:58 AM
2016-02-05 7:04:33 PM
Kaimana_sheets
Newbie
2985 Views
28 comments
0 likes
Browse
country
Desktop
Fixed

2985 Views
28 comments
0 votes

[iOS][Android] Incorrect display of multi-disk albums in Your Music

Thread: 759465Status: New Description: When adding multi-disk albums to Your Music, after a period of time the order of the tracks is reported incorrectly on both iOS and android devices. To reproduce: Add a multi-disk album to Your Music from deskto...

Peter__
Community Legend
Thread: 759465 Status: New Description: When adding multi-disk albums to Your Music, after a period of time the order of the tracks is reported incorrectly on both iOS and android devices.&...
2014-04-20 12:40:48 AM
2016-09-14 5:25:43 PM
Jim
Spotify Legend
2407 Views
20 comments
0 likes
album
Android
iOS
Your Music
Closed

2407 Views
20 comments
0 votes

[Desktop] Multiple Select Broken when Scrolling

Thread: 734969 Description: Multiple selection of tracks on Artist/Album pages (web views) breaks if you use the side scrollbar (loses selection). To reproduce: Open Spotify and navigate to an artist or album page. Use Ctrl or Shift to highlight mult...

Peter__
Community Legend
Thread: 734969 Description: Multiple selection of tracks on Artist/Album pages (web views) breaks if you use the side scrollbar (loses selection). To reproduce: Open Spotify ...
2014-04-06 2:12:23 PM
2015-01-09 11:10:29 AM
meahtenoha
Spotify
935 Views
3 comments
0 likes
album
Artist
Desktop
Scroll
select
web view
Fixed

935 Views
3 comments
0 votes

[Desktop] Repeat One Mode not (and can't be) disabled on Radio Start

Thread: Rock Star Report (possible mention on the community, but can't find the topic!), verified by @Jack_H .Status: Fixed Description: If listening to a track with repeat track (one) mode enabled, upon starting radio repeat track mode is not disabl...

Peter__
Community Legend
Thread: Rock Star Report (possible mention on the community, but can't find the topic!), verified by @Jack_H . Status: Fixed Description: If listening to a track with repeat track (one) mod...
2014-03-09 11:26:17 PM
2014-09-05 8:23:38 PM
Peter__
Community Legend
3136 Views
6 comments
0 likes
Desktop
Radio
repeat track
Fixed

3136 Views
6 comments
0 votes

[iOS][Desktop] Queuing Track In Playlist Causes a Queue skip (plays track twice)

Thread: 686892 Status: Under Investigation Description: Queuing a track in iOS, which is located later on the playlist which is currently playing will cause the track to play twice. This happens due to all of the tracks between the hard queued copy o...

Peter__
Community Legend
Thread: 686892 Status: Under Investigation Description: Queuing a track in iOS, which is located later on the playlist which is currently playing will cause the track to play twice. This...
2014-02-18 2:49:46 PM
2019-07-25 12:54:09 AM
Geee-Whizz4000
Visitor
10088 Views
58 comments
0 likes
Fixed

10088 Views
58 comments
0 votes

[Android] Track data/artwork is not updated on lockscreen

Thread: 668096Status: Resolved Description: Sometimes when manually skipping a track or the next track starts the album art/track details do not get updated on the KitKat Lockscreen. Instead the previously playing track information is displayed. To r...

Daniel
Community Legend
Thread: 668096 Status: Resolved Description: Sometimes when manually skipping a track or the next track starts the album art/track details do not get updated on the KitKat Lockscreen. Instead th...
2014-01-28 4:43:16 PM
2014-09-05 8:23:58 PM
Peter__
Community Legend
3778 Views
14 comments
0 likes
Fixed

3778 Views
14 comments
0 votes

[Desktop] Almost All Text Missing (0.9.8)

Thread: 623330, 656312, 658874Status: Fixed Description: In the redesigned client (v0.9.8), multiple reports of almost all text being missing. Desktop v0.9.8 is currently rolling out, if you don't have it yet it will make it out to you sometime in th...

Peter__
Community Legend
Thread: 623330, 656312, 658874 Status: Fixed Description: In the redesigned client (v0.9.8), multiple reports of almost all text being missing. Desktop v0.9.8 is ...
2014-01-21 3:12:48 PM
2015-02-26 12:23:01 AM
pacxz10
Casual Listener
6869 Views
56 comments
0 likes
Desktop
graphical
redesign
text
Fixed

6869 Views
56 comments
0 votes

[Desktop] Excessive Audio Advertisements on Free

Thread: 235916, 602688, 511104, 629284, 653906, 656400 Status: Fixed Description: Excessive number of audio advertisements on Spotify free in the Desktop client. To reproduce: Start Spotify and Log In using a free account. Number of audio advertiseme...

Peter__
Community Legend
Thread: 235916, 602688, 511104, 629284, 653906, 656400 Status: Fixed Description: Excessive number of audio advertisements on Spotify free in the Desktop client....
2014-01-18 2:38:44 AM
2014-11-26 6:56:44 PM
user-removed
Not applicable
7330 Views
65 comments
0 likes
Fixed

7330 Views
65 comments
0 votes

[iOS] [iPad] Search Doesn't Return All Results

Thread: 575508, 622496Status: Under Investigation Description: Searching on iPad does not always return all search results. To reproduce: Using the iPad application run a simple search which will return many results. Selecting Artists/Albums/Playlist...

Peter__
Community Legend
Thread: 575508, 622496 Status: Under Investigation Description: Searching on iPad does not always return all search results. To reproduce: Using the iPad applicat...
2014-01-10 3:46:56 PM
2015-01-09 2:55:48 PM
meahtenoha
Spotify
1829 Views
6 comments
0 likes
album
iOS
ipad
missing
result
Search
Fixed

1829 Views
6 comments
0 votes

[Desktop] High Quality Streaming Option Not Reset on Account Change

Thread: 645430 Status: Unresolved Description: The High Quality Streaming option is not displayed correctly upon changing from a premium to free/unlimited account in the Desktop client. To reproduce: Log in as a Premium account, ensure High Quality S...

Peter__
Community Legend
Thread: 645430 Status: Unresolved Description: The High Quality Streaming option is not displayed correctly upon changing from a premium to free/unlimited account in the Desktop c...
2014-01-08 1:18:03 PM
2016-05-12 10:24:10 AM
LauraT6
Newbie
1255 Views
7 comments
0 likes
Desktop
Free
high quality
preferences
Premium
Closed

1255 Views
7 comments
0 votes

[iOS] Changing Password Causes Login App Crash

Thread: 590502, 618606 Status: New Description: Spotify application crashes when attempting to login after a password change. To reproduce (Kindly provided by @Merik Logged into account on iPad. Changed password via the Spotify Website. Opened Spotif...

Peter__
Community Legend
Thread: 590502, 618606 Status: New Description: Spotify application crashes when attempting to login after a password change. To reproduce (Kindly provided by @Merik 😞 ...
2014-01-07 12:54:31 PM
2014-12-10 3:55:07 PM
meahtenoha
Spotify
2375 Views
15 comments
0 likes
Crash
iOS
ipad
iphone
Login
password
Fixed

2375 Views
15 comments
0 votes

[Web Player] Discover Audio Preview Maximizes Volume

Thread: 642998 Status: New Description: Using audio preview on the discover page inside the web player resets the playback volume to maximum. To reproduce (kindly provided by @Joe Play anything so you can move the volume slider to minimum Go to Disco...

Peter__
Community Legend
Thread: 642998 Status: New Description: Using audio preview on the discover page inside the web player resets the playback volume to maximum. To reproduce (kindly provid...
2014-01-05 10:36:36 PM
2016-02-12 12:14:25 PM
Pete
Roadie
649 Views
3 comments
0 likes
audio preview
Discover
volume
Web Player
Closed

649 Views
3 comments
0 votes

[Desktop] Starred Playlist Privacy Broken

Thread: 343806 (original report) Description Starred playlist privacy is incorrectly shown in the desktop client v0.8.8.x and above. To reproduce: Attempt to change starred playlist from secret to public in the desktop client. Restart the client, the...

Peter__
Community Legend
Thread: 343806 (original report) Description Starred playlist privacy is incorrectly shown in the desktop client v0.8.8.x and above. To reproduce: Attempt to change starr...
2014-01-05 6:40:24 PM
2016-02-12 11:12:42 AM
Pete
Roadie
2288 Views
17 comments
0 likes
Desktop
Privacy
secret
Starred
Closed

2288 Views
17 comments
0 votes

[iOS] [iPad] Playlist Search breaks after opening Now Playing

Thread: 639830 Reported by: @Misd Status: New Description: Playlist Filter breaks after viewing Now Playing screen. To reproduce: On iPad, navigate to a playlist. Scroll up to view the filter bar, filter works fine. Click on the double arrows in the ...

Peter__
Community Legend
Thread: 639830 Reported by: @Misd Status: New Description: Playlist Filter breaks after viewing Now Playing screen. To reproduce: On iPad, navigate to a play...
2014-01-02 3:41:26 PM
2015-11-20 4:58:10 PM
jean3601
Community Legend
782 Views
4 comments
0 likes
filter
iOS
ipad
Now playing
Playlist
Closed

782 Views
4 comments
0 votes

[WP8] Application Will Not Connect when Roaming or using a MVNO

Thread: 279862, 637288 Status: Fixed Description: Spotify on Windows Phone 8 (beta) can not connect when roaming or using a Mobile Virtual Network Operator. To reproduce: Attempt to use Spotify on Windows Phone 8 whilst roaming or using a MVNO. The a...

Peter__
Community Legend
Thread: 279862, 637288 Status: Fixed Description: Spotify on Windows Phone 8 (beta) can not connect when roaming or using a Mobile Virtual Network Operator. To repro...
2013-12-30 5:34:30 PM
2015-07-07 8:37:39 AM
user-removed
Not applicable
2555 Views
26 comments
0 likes
Mobile
mvno
roaming
WP8
Fixed

2555 Views
26 comments
0 votes

[iOS] Application using excessive mobile data

Thread: 618758Status: Under Investigation Description: Reports of the iOS application using excessive mobile data (more than previously). To reproduce: Listen to Spotify whilst using a cellular data connection. Workaround: Suggested: Sync playlists f...

Peter__
Community Legend
Thread: 618758 Status: Under Investigation Description: Reports of the iOS application using excessive mobile data (more than previously). To reproduce: Listen to Spoti...
2013-12-30 12:17:10 PM
2016-01-18 6:03:39 AM
Dreadlord
Community Legend
31294 Views
164 comments
0 likes
data
excessive
iOS
Usage
Fixed

31294 Views
164 comments
0 votes

[Desktop] Sharing by Activity Feed Broken

Thread: 540772 Status: Closed Description: Dragging and dropping a track or album onto a name in the Activity feed will not share the track. Dragging and dropping a track will cause the track to play. To reproduce: Start Spotify Navigate to a playlis...

Peter__
Community Legend
Thread: 540772 Status: Closed Description: Dragging and dropping a track or album onto a name in the Activity feed will not share the track. Dragging and dropping a track will cause the ...
2013-12-20 3:30:43 PM
2016-02-12 11:24:29 AM
Pete
Roadie
1571 Views
10 comments
0 likes
activity feed
Desktop
drag and drop
share
sharing
sidebar
Social
Closed

1571 Views
10 comments
0 votes

[Android] Missing Extreme Quality Option

Thread: 613302 Status: Fixed Description: Under some circumstances, the Extreme Quality option disappears from the Android streaming/syncing quality options. To reproduce (Steps provided by @Joe - Thanks!): Launch spotify in portrait mode Open settin...

Peter__
Community Legend
Thread: 613302 Status: Fixed Description: Under some circumstances, the Extreme Quality option disappears from the Android streaming/syncing quality options. To reproduc...
2013-12-19 3:19:45 PM
2014-09-05 8:27:13 PM
Peter__
Community Legend
4345 Views
22 comments
0 likes
Android
quality
settings
Fixed

4345 Views
22 comments
0 votes

[Desktop] Queuing Album by Drag-Drop Doesn't Work

Thread: 593078 Description: On desktop Spotify you can't queue an album by drag and drop. To reproduce: Open Spotify Go to an album page Attempt to drag and drop either the album name or cover art onto "Play Queue" in the left hand menu. You will get...

Peter__
Community Legend
Thread: 593078 Description: On desktop Spotify you can't queue an album by drag and drop. To reproduce: Open Spotify Go to an album page Attempt to drag and drop e...
2013-12-19 3:40:28 PM
2016-02-01 2:31:11 PM
jean3601
Community Legend
566 Views
4 comments
0 likes
Desktop
Fixed

566 Views
4 comments
0 votes

Spotify Community

Ongoing Issues

Forum Posts

[iPad] Screen Rotation Behavior Broken

[Desktop] Browse is Missing

[iOS][Android] Incorrect display of multi-disk albums in Your Music

[Desktop] Multiple Select Broken when Scrolling

[Desktop] Repeat One Mode not (and can't be) disabled on Radio Start

[iOS][Desktop] Queuing Track In Playlist Causes a Queue skip (plays track twice)

[Android] Track data/artwork is not updated on lockscreen

[Desktop] Almost All Text Missing (0.9.8)

[Desktop] Excessive Audio Advertisements on Free

[iOS] [iPad] Search Doesn't Return All Results

[Desktop] High Quality Streaming Option Not Reset on Account Change

[iOS] Changing Password Causes Login App Crash

[Web Player] Discover Audio Preview Maximizes Volume

[Desktop] Starred Playlist Privacy Broken

[iOS] [iPad] Playlist Search breaks after opening Now Playing

[WP8] Application Will Not Connect when Roaming or using a MVNO

[iOS] Application using excessive mobile data

[Desktop] Sharing by Activity Feed Broken

[Android] Missing Extreme Quality Option

[Desktop] Queuing Album by Drag-Drop Doesn't Work

Help Wizard

Step 1

Just quickly...

FAQs

Ongoing Issues

Ongoing Issues