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Forum Posts

Spotify app not available in Google Play Store on Galaxy Watches

Hey folks, Due to some technical issues our Spotify app listing for Wear OS was removed from the Play Store yesterday. We're working with Google to get it back up and make it available again!

  • Moderator
  • Moderator
  •  Hey folks,   Due to some technical issues our Spotify app listing for Wear OS was removed from the Play Store yesterday. We're working with Google to get it back up and make it availab...
  • Alex
  • Moderator
  • 1628 Views
  • 16 comments
  • 14 likes
  • Android
    Other
  • Fixed
  • 1628 Views
  • 16 comments
  • 14 votes

''More like ... '' feature stuck with the likes of the same band for weeks

PlanPremiumCountry DeviceXiaomi Operating System Android My Question or IssueHello friends, I am a Premium user on Andriod Phone device. All is peachy and I enjoy the app, although lately there is a spot of trouble. On my Home Spotify screen, there i...

  • Regular
  • Plan Premium Country   Device Xiaomi  Operating System  Android    My Question or Issue Hello friends, I am a Premium user on Andriod Phone device. All is peac...
  • blairybabez
  • Newbie
  • 14367 Views
  • 68 comments
  • 51 likes
  • Not Right Now
  • 14367 Views
  • 68 comments
  • 51 votes

[iOS] Unable to play songs from Search in playlists

We've received reports from iOS users who can't play songs from Search in playlists. Scroll through the playlist and tapping the song works fine. This is being investigated.

  • Moderator
  • Moderator
  • We've received reports from iOS users who can't play songs from Search in playlists. Scroll through the playlist and tapping the song works fine. This is being investigated.  
  • User25919815
  • Newbie
  • 7145 Views
  • 58 comments
  • 100 likes
  • iOS
  • Fixed
  • 7145 Views
  • 58 comments
  • 100 votes

Issues with playing tunes outside of Liked Songs or playlists on the desktop app

Hey there, We're aware of issues with playing songs outside of the Liked Songs collection or playlists. This is being investigated.

  • Moderator
  • Moderator
  • Hey there,   We're aware of issues with playing songs outside of the Liked Songs collection or playlists.   This is being investigated.
  • nmthdnl
  • Newbie
  • 39389 Views
  • 577 comments
  • 116 likes
  • Desktop (Windows)
  • Fixed
  • 39389 Views
  • 577 comments
  • 116 votes

[Android] Volume spike when using Connect

Plan Premium Country The Netherlands Device / OS Laptop: Clevo laptop with an up-to-date Windows 10 Pro 1809 Phone: Samsung Galaxy S8 with Android 9 Receiver: Denon AVR-X3500H with latest Firmware (2600-9174-8102-0025) Spotify version on Windows: 1.1...

  • Casual Listener
  • Plan Premium Country The Netherlands Device / OS Laptop: Clevo laptop with an up-to-date Windows 10 Pro 1809 Phone: Samsung Galaxy S8 with Android 9 Receiver: Denon AVR-X3500H with la...
  • Majfry
  • Visitor
  • 20431 Views
  • 74 comments
  • 73 likes
  • Android
    Max
    maximized
    volume
    Volume Control
    Windows
  • Fixed
  • 20431 Views
  • 74 comments
  • 73 votes

[Apple Carplay] playlists within level 2. folders appear empty

On Apple Carplay (most up do date version) there appears to be a bug. Playlists appear empty, if they are located in a playlist folder, within another playlist folder.

  • Casual Listener
  • On Apple Carplay (most up do date version) there appears to be a bug. Playlists appear empty, if they are located in a playlist folder, within another playlist folder. 
  • Paul65
  • Newbie
  • 3104 Views
  • 16 comments
  • 22 likes
  • Carplay
    playlist folders
  • Not Right Now
  • 3104 Views
  • 16 comments
  • 22 votes

'Show my current top artists' Button Not Working

Hey,We've seen a few reports of the 'Show my current top artists' button not working as it should. "Toggling on/off the setting under Spotify > Preferences > Social > 'Show my current top artists' on desktop does not seem to be controlling whether th...

  • Community Manager
  • Community Manager
  • Hey, We've seen a few reports of the 'Show my current top artists' button not working as it should.   "Toggling on/off the setting under Spotify > Preferences > Social >&nbs...
  • 31nbzgrmeu4aejmnveou
  • Newbie
  • 3535 Views
  • 10 comments
  • 25 likes
  • Desktop
  • Fixed
  • 3535 Views
  • 10 comments
  • 25 votes

Downtime May 29th 2023: issues with initial payments for Premium.

We've received reports from folks having issues when trying to sign up for Premium with a non-recurring payment method.

  • Moderator
  • Moderator
  • We've received reports from folks having issues when trying to sign up for Premium with a non-recurring payment method. 
  • Kiril
  • Moderator
  • 153 Views
  • 2 comments
  • 0 likes
  • Subscriptions
  • Fixed
  • 153 Views
  • 2 comments
  • 0 votes

Radio hub and Playlist Radio aren't working properly

Plan Premium Country USA Device iPhoneXR, Windows Desktop Operating System iOS 13.1.2, Windows 10 My Question or Issue Since Daily Mix has disappeared I tried just searching for a specific artist/song that i want to listen to the song/artist radio so...

  • Casual Listener
  •   Plan Premium Country USA Device iPhoneXR, Windows Desktop Operating System iOS 13.1.2, Windows 10   My Question or Issue Since Daily Mix has disappeared I tried just...
  • cocobanyu
  • Newbie
  • 7352 Views
  • 13 comments
  • 17 likes
  • All Platforms
  • Not Right Now
  • 7352 Views
  • 13 comments
  • 17 votes

[iOS] Wrong podcast episode played from Search

We've received multiple reports that when a podcast episode is played from the Search bar, another episode gets played instead of the one selected. This is happening on iOS devices.

  • Moderator
  • Moderator
  • We've received multiple reports that when a podcast episode is played from the Search bar, another episode gets played instead of the one selected. This is happening on iOS devices.
  • Alex
  • Moderator
  • 3139 Views
  • 40 comments
  • 22 likes
  • iOS
  • Fixed
  • 3139 Views
  • 40 comments
  • 22 votes

Spotify Artist: Playlist not showing

Hi, I'm an artist and my spotify shows all of my current music (which is good). The problem is, when I try to make a custom playlist for my followers to check out:#1- it's made under my spotify account name, not my artist name#2- it's not allowing me...

  • Regular
  • Hi, I'm an artist and my spotify shows all of my current music (which is good). The problem is, when I try to make a custom playlist for my followers to check out: #1- it's made under my spotify acc...
  • Wolftron80s
  • Newbie
  • 8481 Views
  • 15 comments
  • 3 likes
  • Not An Issue
  • 8481 Views
  • 15 comments
  • 3 votes

Spotify + Chromecast Audio Connection Keeps Dropping

Plan Premium Country USA Device iPhone X, iPhone 8, Chromecast Audio (3 devices), Motorola MG7315 modem/router Operating System iOS 13 My Question or Issue Hi. We have 3 Chromecast Audio devices on my home network connected via a single Motorola MG73...

  • Casual Listener
  • Plan Premium Country USA Device iPhone X, iPhone 8, Chromecast Audio (3 devices), Motorola MG7315 modem/router Operating System iOS 13   My Question or Issue Hi. We have 3 Ch...
  • solarsd
  • Casual Listener
  • 54666 Views
  • 339 comments
  • 809 likes
  • Connect
  • Not Right Now
  • 54666 Views
  • 339 comments
  • 809 votes

No Spotify on Galaxy Store - Galaxy Watch

PlanPremiumCountryIndonesiaDeviceGalaxy S10+Operating SystemAndroid Pie My Question or Issue Hi Spotify Team, I want to ask about the spotify, when i search for the spotify on galaxy store, i cannot find it, can somebody help for this? because i want...

  • Casual Listener
  • Plan Premium Country Indonesia Device Galaxy S10+ Operating System Android Pie   My Question or Issue  Hi Spotify Team, I want to ask about the spotify, when i search for the spot...
  • Semuellentho
  • Gig Goer
  • 87198 Views
  • 630 comments
  • 667 likes
  • Galaxy Watch
    Samsung
    Spotify
  • Fixed
  • 87198 Views
  • 630 comments
  • 667 votes

Sonos speakers not showing up on desktop app

Hey everyone,We've received reports about Sonos speakers not showing up on the desktop app. They only appear in the Connect picker on desktop after selecting the device in the mobile app.We'd like to take a closer look into this, so we've merged a fe...

  • Moderator
  • Moderator
  • Hey everyone, We've received reports about Sonos speakers not showing up on the desktop app. They only appear in the Connect picker on desktop after selecting the device in the mobile app. ...
  • silverfano
  • Regular
  • 8195 Views
  • 43 comments
  • 42 likes
  • Desktop
  • Not Right Now
  • 8195 Views
  • 43 comments
  • 42 votes

Unable to stream BBC podcasts to Wi-Fi speaker

UKDeviceMacBook Air 10.14.2 / iPhone 6S 12.1.2 My Question or IssueUnable to stream BBC Podcast content from either the OS or IOS Spotify App's to a Wi-Fi speaker (Libratone Zipp Mini). Other podcasts / music work fine. I have tried various BBC Podca...

  • Casual Listener
  •       UK Device MacBook Air 10.14.2 / iPhone 6S 12.1.2   My Question or Issue Unable to stream BBC Podcast content from either the OS or IOS Spotify App's to a Wi-Fi speak...
  • Amethyst_isis08
  • Newbie
  • 8576 Views
  • 49 comments
  • 35 likes
  • Not Right Now
  • 8576 Views
  • 49 comments
  • 35 votes

Spotify shuffle sucks

I have a playlist with over 2,000 songs Shuffle gives me the same 50 songs over and over again! Depending on how I sort the playlist depends on which 50 songs I get. If I sort my playlist by title all I get is songs starting with "a". I have over 2,0...

  • Casual Listener
  • I have a playlist with over 2,000 songs    Shuffle gives me the same 50 songs over and over again!    Depending on how I sort the playlist depends on which 50 songs I get. If ...
  • kucukfurkan034
  • Casual Listener
  • 48207 Views
  • 57 comments
  • 153 likes
  • shuffle
  • Not An Issue
  • 48207 Views
  • 57 comments
  • 153 votes

Spotify Connect not working on Desktop app

We're getting reports that Connect isn't working on the Windows desktop app. No devices appear on Device picker despite being in the same network. Connect works fine on the web player, though. This is now being investigated.

  • Moderator
  • Moderator
  • We're getting reports that Connect isn't working on the Windows desktop app. No devices appear on Device picker despite being in the same network. Connect works fine on the web player, though. &nbs...
  • Joan
  • Moderator
  • 13497 Views
  • 113 comments
  • 98 likes
  • Desktop
  • Fixed
  • 13497 Views
  • 113 comments
  • 98 votes

Music keeps randomly stopping frequently

I have Spotify premium and it's forever just stopping when I'm listening to music. It's so annoying, I can have full 4G reception and nothing will play and it isn't on pause. Often it happens when I switch apps or lock my phone it will stop playing a...

  • Casual Listener
  • I have Spotify premium and it's forever just stopping when I'm listening to music. It's so annoying, I can have full 4G reception and nothing will play and it isn't on pause. Often it happens when I ...
  • Saravana1
  • Newbie
  • 400 Views
  • 9 comments
  • 1 likes
  • Android
    Desktop
  • Closed
  • 400 Views
  • 9 comments
  • 1 votes

Spotify does not resume after Google Maps navigation guidance

PlanFreeCountryUnited StatesDeviceiPhone XOperating SystemiOS 13.6.1, Google Maps 5.50.2, Spotify 8.5.70.950 My Question or IssueI have Google Maps and Spotify connected, to listen to podcasts while driving. While navigating, Spotify controls appear ...

  • Casual Listener
  • Plan Free Country United States Device iPhone X Operating System iOS 13.6.1, Google Maps 5.50.2, Spotify 8.5.70.950   My Question or Issue I have Google Maps and Spotify connected...
  • Tkubicek3
  • Visitor
  • 37030 Views
  • 25 comments
  • 11 likes
  • Not Right Now
  • 37030 Views
  • 25 comments
  • 11 votes

Spotify loads slowly / goes unresponsive on iOS

We've received reports from iPhone users saying the app is taking up to a few minutes to load before either being partially usable or simply crashing. Sometimes the playlist/album covers won't load at all and are unclickable. This behavior is current...

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  • Moderator
  • Moderator
  • We've received reports from iPhone users saying the app is taking up to a few minutes to load before either being partially usable or simply crashing. Sometimes the playlist/album covers won't load a...
  • Carbonknight
  • Visitor
  • 9260 Views
  • 47 comments
  • 74 likes
  • iOS
  • Fixed
  • 9260 Views
  • 47 comments
  • 74 votes