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We received reports from users receiving the following message when accessing the Miniplayer despite being on Premium: This is under investigation.
We received reports from users receiving the following message when accessing the Miniplayer despite being on Premium: This is under investigation.
Moderator
9748 Views
25 comments
19 likes
We've received reports from iOS users about the app getting progressively slower after opening until it eventually crashes after a couple of minutes of use.
We've received reports from iOS users about the app getting progressively slower after opening until it eventually crashes after a couple of minutes of use.
Moderator
20836 Views
34 comments
9 likes
Hey folks! We noticed that our account page Spotify.com/account/ is displaying an error message saying "Something went wrong. Try again later". This is now being looked into
Hey folks! We noticed that our account page Spotify.com/account/ is displaying an error message saying "Something went wrong. Try again later". This is now being looked into 🙂
Spotify Star
3234 Views
14 comments
15 likes
My Daily Mixes pretty much remain the same. They rarely update, playing the same songs ad nauseum. They are also not intuitive. The first daily mix is pretty accuarate, but I can only tolerate a small number of songs in the other mixes. I continue to...
My Daily Mixes pretty much remain the same. They rarely update, playing the same songs ad nauseum. They are also not intuitive. The first daily mix is pretty accuarate, but I can only tolerate a smal...
Visitor
39946 Views
102 comments
118 likes
We’re seeing reports that sharing content to Instagram Stories is not working properly. This seems to happen mostly on Android devices.
We’re seeing reports that sharing content to Instagram Stories is not working properly. This seems to happen mostly on Android devices.
Moderator
2333 Views
5 comments
4 likes
Hey everyone,We've received reports about Sonos speakers not showing up on the desktop app. They only appear in the Connect picker on desktop after selecting the device in the mobile app.We'd like to take a closer look into this, so we've merged a fe...
Hey everyone, We've received reports about Sonos speakers not showing up on the desktop app. They only appear in the Connect picker on desktop after selecting the device in the mobile app. ...
Newbie
13860 Views
46 comments
50 likes
Hey folks! Some of you may get errors when trying to subscribe or change payment cards.This issue is on our radar and it's being looked into.
Hey folks! Some of you may get errors when trying to subscribe or change payment cards. This issue is on our radar and it's being looked into.
Moderator
1303 Views
2 comments
4 likes
I am using Spotify Premium on my 2016 Macbook, IPhone 7, and an LG 43UM7600PLB from 2020. This all worked fine until 3 days ago when the app on the LG TV stopped working. Problem: On the LG TV app Spotify skips songs after 1 second and jumps to the n...
I am using Spotify Premium on my 2016 Macbook, IPhone 7, and an LG 43UM7600PLB from 2020. This all worked fine until 3 days ago when the app on the LG TV stopped working. Problem: On ...
Moderator
21043 Views
53 comments
63 likes
Hey folks, We've received a report of giant images in the discography page and bugged titles in the Web Player. We’ve passed your info on to the relevant team, who are currently looking into it. If you’re experiencing this issue, make sure to click +...
Hey folks, We've received a report of giant images in the discography page and bugged titles in the Web Player. We’ve passed your info on to the relevant team, who are currently...
Moderator
2372 Views
2 comments
2 likes
The error "Check your phone number" appears when a log-in with a phone number is attempted. This is now being looked into!
The error "Check your phone number" appears when a log-in with a phone number is attempted. This is now being looked into!
Newbie
9943 Views
15 comments
14 likes
We've been getting reports that Jam is not working. Some users are getting the error message 'The host device cannot play this content' or 'This content cannot be played on the server's device'.
We've been getting reports that Jam is not working. Some users are getting the error message 'The host device cannot play this content' or 'This content cannot be played on the server's device'.
Regular
39500 Views
12 comments
12 likes
Users are reporting that when they click on their and the other person's profile pictures on the right side of every song in a Blend, no further info is displayed. The screen just dims. It used to show who listened to which song. This seems to only b...
Users are reporting that when they click on their and the other person's profile pictures on the right side of every song in a Blend, no further info is displayed. The screen just dims. It used ...
Moderator
1714 Views
12 comments
8 likes
Hey folks, Users are seeing the above error message when they try to log in on the desktop app. There's no issue on the web player and mobile. For some this was resolved by changing the default browser in the system settings.
Hey folks, Users are seeing the above error message when they try to log in on the desktop app. There's no issue on the web player and mobile. For some this was resolved by...
Newbie
19503 Views
47 comments
9 likes
Hey folks!Some of you may not be able to switch to any of the Basic plans using Google Play Billing (GPB). This is now being looked into. As a workaround you can try selecting a different payment method.
Hey folks! Some of you may not be able to switch to any of the Basic plans using Google Play Billing (GPB). This is now being looked into. As a workaround you can try selecting a different p...
Moderator
2479 Views
18 comments
7 likes
Hello I had been using spotify with several google home devices for a few months with no problem. It started about 1 month ago for no reasons: I have a very low volume when casting spotify on my devices: Harman Kardon Citation 500 Google home mini It...
Hello I had been using spotify with several google home devices for a few months with no problem. It started about 1 month ago for no reasons: I have a very low volume when casting spotify on my ...
Casual Listener
27781 Views
154 comments
54 likes
Track titles and cover art is not displayed correctly on BMW (2015) when playing through Bluetooth or the USB interface in the center console. Symptom: Music plays and it is possible to switch tracks, but the cover art and track title is "stuck" on t...
Track titles and cover art is not displayed correctly on BMW (2015) when playing through Bluetooth or the USB interface in the center console. Symptom: Music plays and it is possible to sw...
Casual Listener
31452 Views
87 comments
58 likes
I just received my PlayStation 5 today, and after downloading the Spotify app to listen to my music I noticed that the PS5's Spotify app has the exact same problem with the audio quality that the PS4 has had for over 5 years. For those who aren't awa...
I just received my PlayStation 5 today, and after downloading the Spotify app to listen to my music I noticed that the PS5's Spotify app has the exact same problem with the audio quality that the PS4...
Newbie
18458 Views
45 comments
45 likes
Hey folks! We've been receiving reports that the Search function stops responding when Connect is in use. Tapping on a song search result doesn't do anything and the Now Playing view stops responding. This is being looked into.
Hey folks! We've been receiving reports that the Search function stops responding when Connect is in use. Tapping on a song search result doesn't do anything and the Now Playing view stops resp...
Casual Listener
7470 Views
86 comments
6 likes
We're receiving reports from users that their Discover Weekly playlist is empty. This is happening across devices (Android, iOS, MacOS, Windows), as well as in the Web Player.
We're receiving reports from users that their Discover Weekly playlist is empty. This is happening across devices (Android, iOS, MacOS, Windows), as well as in the Web Player.
Newbie
4147 Views
31 comments
5 likes
Plan Premium Country USA Device iPhone Xs, iPad Pro (2019), and AirPods Pro Operating System iOS 14 and iPadOS 14 My Question or Issue With iOS 14, Apple released automatic source switching between different apple devices depending on which source em...
Plan Premium Country USA Device iPhone Xs, iPad Pro (2019), and AirPods Pro Operating System iOS 14 and iPadOS 14 My Question or Issue With iOS 14, Apple released automatic source s...
Casual Listener
26989 Views
35 comments
35 likes
