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Recently played artist not updating

My Question or IssueSince five days back, my recently played artists as seen on my profile are not updating properly. Before, it was instantaneous, now maybe 7-8 hours delay. Sometimes my library updates, but not the artists shown in my profile. Same...

  • Casual Listener
  • My Question or Issue Since five days back, my recently played artists as seen on my profile are not updating properly. Before, it was instantaneous, now maybe 7-8 hours delay. Sometimes my library u...
  • Xenia
  • Moderator
  • 33383 Views
  • 258 comments
  • 319 likes
  • Premium
  • Fixed
  • 33383 Views
  • 258 comments
  • 319 votes

Shuffle Is Only Going Through A Handful Of Songs

Hello, everyone! I have finally signed up to Spotify premium and was excited to do the transition and reinvent how I listen and discover music. Spent a good 2 weeks building my library, with close to a 1000 songs downloaded on my phone (for offline l...

  • Casual Listener
  • Hello, everyone!   I have finally signed up to Spotify premium and was excited to do the transition and reinvent how I listen and discover music. Spent a good 2 weeks building my library, wi...
  • neongraffiti
  • Regular
  • 33439 Views
  • 245 comments
  • 442 likes
  • Android
    Desktop
    iOS
  • Closed
  • 33439 Views
  • 245 comments
  • 442 votes

[Radio] "Hide this song" button 🚫 does not work

Plan Premium Country IE Operating System Windows 10 My Question or Issue In the last update that I'm aware of, the icon for removing a song from a Radio changed. This was no issue but rather that clicking the new button that is now called "Hide this ...

  • Casual Listener
  • Plan Premium Country IE Operating System Windows 10   My Question or Issue In the last update that I'm aware of, the icon for removing a song from a Radio changed. This was no is...
  • dado111
  • Newbie
  • 21722 Views
  • 164 comments
  • 301 likes
  • Radio
  • Fixed
  • 21722 Views
  • 164 comments
  • 301 votes

Downtime December 9th, 2021: Issues playing podcasts on desktop and mobile

Hey folks, We're getting reports from users who can't play podcasts on mobile and desktop. This is being investigated.

  • Moderator
  • Moderator
  • Hey folks,    We're getting reports from users who can't play podcasts on mobile and desktop.   This is being investigated. 
  • Novy
  • Moderator
  • 10813 Views
  • 21 comments
  • 48 likes
  • Desktop
    Mobile
  • Fixed
  • 10813 Views
  • 21 comments
  • 48 votes

June 6th 22: Discover Weekly updated with same songs as last week

Folks are reporting that their Discover Weekly playlists were updated with the same songs as last week. In some instances, Discover Weekly doesn't seem updated at all.

  • Moderator
  • Moderator
  • Folks are reporting that their Discover Weekly playlists were updated with the same songs as last week. In some instances, Discover Weekly doesn't seem updated at all.
  • mfr637
  • Newbie
  • 1620 Views
  • 22 comments
  • 17 likes
  • Content Questions
  • Fixed
  • 1620 Views
  • 22 comments
  • 17 votes

[Desktop] Clicking on album art highlights wrong song in sorted playlists

PlanPremiumCountrySpainDevicePC (Windows/MacBook Pro mid-2012)Operating SystemWindows 10 Enterprise, macOS Mojave 10.4.4 My Question or IssueHello, I have noticed a little issue regarding playlists. Until the last version, if you were playing a playl...

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  • Composer
  • Plan Premium Country Spain Device PC (Windows/MacBook Pro mid-2012) Operating System Windows 10 Enterprise, macOS Mojave 10.4.4   My Question or Issue Hello,   I have noticed a ...
  • jwmann
  • Newbie
  • 33584 Views
  • 342 comments
  • 324 likes
  • Desktop
    Mac
    Windows
  • Not Right Now
  • 33584 Views
  • 342 comments
  • 324 votes

[Desktop] Remove/Dislike song option missing for Release Radar

Hey folks, We're seeing reports that some users are missing the remove/dislike this song option in their Release Radar playlist on desktop. If you're experiencing this, let us know by adding your +VOTE and follow the instructions in the Status Update...

  • Moderator
  • Moderator
  • Hey folks,   We're seeing reports that some users are missing the remove/dislike this song option in their Release Radar playlist on desktop.   If you're experiencing this,  ...
  • Kiril
  • Moderator
  • 5706 Views
  • 66 comments
  • 70 likes
  • Desktop
  • Fixed
  • 5706 Views
  • 66 comments
  • 70 votes

[iOS] App crashing when playing podcasts with videos

Hey folks!We've received reports (mostly from iOS users) that Spotify crashes when leaving the app and then returning to it while a video podcast is playing. Leave a +VOTE if you're affected so that we can keep track of how many people are experienci...

  • Moderator
  • Moderator
  • Hey folks! We've received reports (mostly from iOS users) that Spotify crashes when leaving the app and then returning to it while a video podcast is playing. Leave a +VOTE if you're affec...
  • Kiril
  • Moderator
  • 3332 Views
  • 49 comments
  • 19 likes
  • iOS
    Other
  • Fixed
  • 3332 Views
  • 49 comments
  • 19 votes

Missing Crossfade and Automix options on iOS

Hey there, We've received reports that the Autoplay and Crossfade options are missing on some iOS devices. We'll keep you posted in this thread as the resolution unfolds. We're sure it'll be resolved soon.

  • Moderator
  • Moderator
  • Hey there,   We've received reports that the Autoplay and Crossfade options are missing on some iOS devices. We'll keep you posted in this thread as the resolution unfolds.   We're ...
  • Yordan
  • Moderator
  • 868 Views
  • 20 comments
  • 4 likes
  • iOS
  • Fixed
  • 868 Views
  • 20 comments
  • 4 votes

'Like' icons reversed on iOS

Hey folks! We're getting reports that in the Now Playing view of the iOS app when playing a liked song, the 'Like' icon is reversed. Liked songs have the grayed out icon, while non-liked songs have the green icon. This is being investigated.

  • Moderator
  • Moderator
  • Hey folks!   We're getting reports that in the Now Playing view of the iOS app when playing a liked song, the 'Like' icon is reversed. Liked songs have the grayed out icon,  while n...
  • Mario
  • Spotify Legend
  • 4916 Views
  • 79 comments
  • 61 likes
  • iOS
  • Fixed
  • 4916 Views
  • 79 comments
  • 61 votes

Spotify mutes randomly

PlanPremiumCountryUSDeviceHP LaptopOperating SystemWindows 10 My Question or IssueAt random times, my desktop Spotify client mutes itself. This is not a machine problem, the volume slider on Spotify literally slides itself down to mute at random time...

  • Casual Listener
  •   Plan Premium Country US Device HP Laptop Operating System Windows 10   My Question or Issue At random times, my desktop Spotify client mutes itself. This is not a machine probl...
  • karladebris
  • Casual Listener
  • 29653 Views
  • 171 comments
  • 255 likes
  • Fixed
  • 29653 Views
  • 171 comments
  • 255 votes

[Android] Downloaded albums don't show first tracks in Offline mode

Hey folks, We're seeing reports that downloaded albums on the Android app are shown only partially when the app is set to offline. This doesn't seem to be affecting playlists or the same albums, when the app is online. If you're experiencing this iss...

  • Moderator
  • Moderator
  • Hey folks,   We're seeing reports that d ownloaded albums on the Android app are shown only partially when the app is set to offline. This doesn't seem to be affecting playlists or the sam...
  • Mattyj1971
  • Newbie
  • 5425 Views
  • 61 comments
  • 74 likes
  • Android
  • Fixed
  • 5425 Views
  • 61 comments
  • 74 votes

Web player stops after playing a song for 9 seconds

Spotify web player had worked fine for me for a long while (years), but a couple days ago started pausing playback at 9-second position very consistently. Switching to the next song (pressing the "Next" button) sometimes solves the issue for the next...

  • Music Fan
  • Spotify web player had worked fine for me for a long while (years), but a couple days ago started pausing playback at 9-second position very consistently. Switching to the next song (pressing the "Ne...
  • Emil
  • Spotify
  • 25546 Views
  • 96 comments
  • 98 likes
  • Music
    WP
  • Fixed
  • 25546 Views
  • 96 comments
  • 98 votes

[Mobile] "You've discovered a Premium feature" pop up while on Premium

PlanPremiumCountryNZ DeviceHuawei P9 LiteOperating SystemAndroid My Question or IssueI am a premium user and I have been for a long time. Recently i've been having some issues with downloading music/podcasts to listen to offline.It isn't letting me. ...

  • Casual Listener
  • Plan Premium Country NZ   Device Huawei P9 Lite Operating System Android   My Question or Issue I am a premium user and I have been for a long time. Recently i've been having som...
  • vertigo165
  • Visitor
  • 24580 Views
  • 111 comments
  • 315 likes
  • Fixed
  • 24580 Views
  • 111 comments
  • 315 votes

Desktop Overlay Problem for Windows App

I am using spotify windows app and it got update today. Version is 1.0.93.244.g1e3a05e7 I turned off "show desktop overlay when using media keys". However, it shows the overlay when I turn off and then on the app. When I check the settings it shows t...

  • Regular
  • I am using spotify windows app and it got update today. Version is 1.0.93.244.g1e3a05e7   I turned off "show desktop overlay when using media keys". However, it shows the overlay when I t...
  • Docnfoid
  • Casual Listener
  • 15270 Views
  • 107 comments
  • 352 likes
  • Windows
  • Fixed
  • 15270 Views
  • 107 comments
  • 352 votes

Can't join Duo plan - error message when accepting an invite

Hallo, Habe mir Spotify Premium Duo gekauft und wollte jetzt meine Freundin einladen und habe ihr den link geschickt. Diesen wählte sie aus und gab die selbe Adresse an, allerdings zeigte er danach an das ein Fehler aufgetreten ist und man es später ...

  • Casual Listener
  • Hallo,   Habe mir Spotify Premium Duo gekauft und wollte jetzt meine Freundin einladen und habe ihr den link geschickt. Diesen wählte sie aus und gab die selbe Adresse an, allerdings zeigte ...
  • Froggi
  • Visitor
  • 15225 Views
  • 87 comments
  • 114 likes
  • Premium Duo
  • Fixed
  • 15225 Views
  • 87 comments
  • 114 votes

Sonos speakers not showing up on desktop app

Hey everyone,We've received reports about Sonos speakers not showing up on the desktop app. They only appear in the Connect picker on desktop after selecting the device in the mobile app.We'd like to take a closer look into this, so we've merged a fe...

  • Moderator
  • Moderator
  • Hey everyone, We've received reports about Sonos speakers not showing up on the desktop app.  They only appear in the Connect picker on desktop after selecting the device in the mobile app. ...
  • matteustace
  • Newbie
  • 5706 Views
  • 41 comments
  • 33 likes
  • Desktop
  • Not Right Now
  • 5706 Views
  • 41 comments
  • 33 votes

[Desktop] Can't change my profile picture!

Plan Premium Country Sweden Device PC Operating System Windows 10 My Question or Issue Hi! I can't get to the dialogue which changes the Spotify profile picture. The following doesn't work because there's no 'change' dialogue appearing: https://suppo...

  • Casual Listener
  • Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue Hi! I can't get to the dialogue which changes the Spotify profile picture. The follow...
  • ParentalControl
  • Composer
  • 35353 Views
  • 106 comments
  • 234 likes
  • Desktop
  • Fixed
  • 35353 Views
  • 106 comments
  • 234 votes

[Connect] Can't play songs saved to Your Library on Connect devices

Hey folks, We’re receiving reports that it's not possible to play certain songs on Connect devices. First, we'd recommend trying a clean reinstall of the app on your device by following the steps here. If after that you’re still experiencing the issu...

  • Spotify Legend
  • Hey folks,   We’re receiving reports that it's not possible to play certain songs on Connect devices.   First, we'd recommend trying a clean reinstall of the app on your device by f...
  • gg52
  • Newbie
  • 42140 Views
  • 234 comments
  • 235 likes
  • Connect
  • Fixed
  • 42140 Views
  • 234 comments
  • 235 votes

Spotify Connect not working on multiple 3rd party devices

Recently there have been numerous reports that Spotify Connect is not working on 3rd party devices like wireless smart speakers, multiroom speakers, sound systems and receivers. It's either possible to connect to the speaker using the Spotify Connect...

  • Moderator
  • Moderator
  • Recently there have been numerous reports that Spotify Connect is not working on 3rd party devices like wireless smart speakers, multiroom speakers, sound systems and receivers.  It's either p...
  • IHS15
  • Music Fan
  • 20092 Views
  • 785 comments
  • 5 likes
  • Other
  • Fixed
  • 20092 Views
  • 785 comments
  • 5 votes