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Please see below the current ongoing issues which are under investigation.

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Ongoing Issues

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Forum Posts

problems playing music in web player

PlanPremiumCountry NetherlandsDeviceChromebookOperating SystemChromebook My Question or Issue I am not able to play music in the web-player, whenever i play a song or playlist it will just randomly go to 5 other songs in quick succession, eventually ...

  • Casual Listener
  • Plan Premium Country  Netherlands Device Chromebook Operating System Chromebook   My Question or Issue  I am not able to play music in the web-player, whenever i play a song ...
  • rekle
  • Roadie
  • 17981 Views
  • 130 comments
  • 68 likes
  • Music
  • Closed
  • 17981 Views
  • 130 comments
  • 68 votes

WRAPPED 2021 : Impossible to share Top 100 playlist

It's impossible to share, whatever the way, the link of the Top 100 playlist generated in the Wrapped 2021. When people open the link sent by a friend, displayed in a Community post or on a website, they only get their own Top 100 playlist. Edit : Wo...

  • Spotify Star
  • Spotify Star
  • It's impossible to share, whatever the way, the link of the Top 100 playlist generated in the Wrapped 2021. When people open the link sent by a friend, displayed in a Community post or on a website, ...
  • Novy
  • Moderator
  • 8542 Views
  • 8 comments
  • 9 likes
  • Desktop (Mac)
    Desktop (Windows)
    Mobile
  • Closed
  • 8542 Views
  • 8 comments
  • 9 votes

Bluetooth Playback Controls Unresponsive Through Android Wear

I have this issue on a Galaxy S8 with Beats Solo 3 Wireless headphones. I have to close and re-open the app a few times to get it to work again. Reinstalling the app did not seem to completely fix the issue. Currently have spotify app version 8.4.28....

  • Casual Listener
  • I have this issue on a Galaxy S8 with Beats Solo 3 Wireless headphones. I have to close and re-open the app a few times to get it to work again. Reinstalling the app did not seem to completely fix th...
  • Jack
  • Roadie
  • 13591 Views
  • 230 comments
  • 70 likes
  • Android
    bluetooth
    pause
    Play
  • Closed
  • 13591 Views
  • 230 comments
  • 70 votes

Storage switched back to internal at every reboot [Samsung Galaxy S7/S8, encrypted SD]

Samsung Galaxy S7, Android 7, patch level 12.2017 (stock)Spotify version 8.4.35.152 armV764GB Kingston MicroSD UHS-3SD card encrypted, using stock encryptionHey!As reported several times and always closed without solution:https://community.spotify.co...

  • Casual Listener
  • Samsung Galaxy S7, Android 7, patch level 12.2017 (stock) Spotify version 8.4.35.152 armV7 64GB Kingston MicroSD UHS-3 SD card encrypted, using stock encryption Hey! As reported several time...
  • Xenia
  • Moderator
  • 18582 Views
  • 51 comments
  • 67 likes
  • Android
  • Closed
  • 18582 Views
  • 51 comments
  • 67 votes

Playlist not showing on smart tv

Hey, For some reason, since yesterday 2.25.17 my playlist hasn't been showing up on my Smart TV (vizio, model: D24-D1). I have a premium membership. I have reset, re login, and still nothing

  • Casual Listener
  • Hey,    For some reason, since yesterday 2.25.17 my playlist hasn't been showing up on my Smart TV (vizio, model: D24-D1). I have a premium membership. I have reset, re login,&n...
  • atthebeach
  • Newbie
  • 28813 Views
  • 381 comments
  • 82 likes
  • Playlist not showing on Vizio Smart TV
  • Closed
  • 28813 Views
  • 381 comments
  • 82 votes

HOW TO BLOCK SONG ???

You used to be able to block a song from playing in the future when you were listening to a station. What happened to this feature?? It is extremely annoying to have to manually skip songs you hate. Spotify, I may well cancel my (premium) account ove...

  • Casual Listener
  • You used to be able to block a song from playing in the future when you were listening to a station.  What happened to this feature??   It is extremely annoying to have to manually skip s...
  • leandrodewaltham
  • Newbie
  • 49006 Views
  • 25 comments
  • 78 likes
  • Block Song capability
  • Closed
  • 49006 Views
  • 25 comments
  • 78 votes

Blank and clear window screen after windows update

Hey Y'all,I updated windows 4 days ago to version 1803, but my spotify fails to decently run. It shows a clear see through screen at startup and seems to keep whatever programm used to be in the background. I've attached 2 screenshots to show what I ...

  • Regular
  • Hey Y'all, I updated windows 4 days ago to version 1803, but my spotify fails to decently run. It shows a clear see through screen at startup and seems to keep whatever programm used to be in the ba...
  • chrislineau
  • Visitor
  • 9570 Views
  • 40 comments
  • 51 likes
  • Closed
  • 9570 Views
  • 40 comments
  • 51 votes

[Android] Report Explicit Content giving error "Could not report, please try again."

Since I signed up, I have added several songs that I like, but when I go to that playlist radio (to try to find more "like" songs that I can add to my playlists) almost all of them contain explicit lyrics, but they aren't tagged as explicit. When I t...

  • Casual Listener
  • Since I signed up, I have added several songs that I like, but when I go to that playlist radio (to try to find more "like" songs that I can add to my playlists) almost all of them contain explicit l...
  • Xenia
  • Moderator
  • 9725 Views
  • 52 comments
  • 33 likes
  • Android
    explicit content
    reporting
  • Closed
  • 9725 Views
  • 52 comments
  • 33 votes

Epic collection - are you kidding?!

Today I tried to add a new album to my music collection on Spotify. However, it refused to and gave me the following message instead: Epic collection, friend. Your music is all filled up. To save more, you'll need to remove some songs. Now seriously,...

  • Casual Listener
  • Today I tried to add a new album to my music collection on Spotify. However, it refused to and gave me the following message instead:   Epic collection, friend. Your music is all filled up. To...
  • Goodman
  • Spotify Legend
  • 10100 Views
  • 3 comments
  • 87 likes
  • Desktop
    Mobile
  • Closed
  • 10100 Views
  • 3 comments
  • 87 votes

Spotify to Chromecast paused casting problem - once more

This is to let you know, dear folks, I'm the next person hit by known unresolved issue, which is incorrect Spotify-Chromecast cooperation - random pauses.There are many threads on Spotify and Google Cast forums and elsewhere on the subject and I woul...

  • Casual Listener
  • This is to let you know, dear folks, I'm the next person hit by known unresolved issue, which is incorrect Spotify-Chromecast cooperation - random pauses. There are many threads on Spotify and Googl...
  • Jason
  • Spotify Legend
  • 10915 Views
  • 70 comments
  • 67 likes
  • Android
  • Closed
  • 10915 Views
  • 70 comments
  • 67 votes

Voice search on Android doesn't play songs (Google Assistant AND Google Now)

From a few months ago, playing songs through google now or google assistant does not work.You can say "play [Artist name] on Spotify" and it's going to play it, you can also say "play [Album name] on Spotify" and it's going to play it, but if you use...

  • Casual Listener
  • From a few months ago, playing songs through google now or google assistant does not work. You can say "play [Artist name] on Spotify" and it's going to play it, you can also say "play [Album name] ...
  • tgcaylon
  • Newbie
  • 6998 Views
  • 32 comments
  • 57 likes
  • Android
  • Closed
  • 6998 Views
  • 32 comments
  • 57 votes

[BUG] Spotify starts automatically with windows, though I disabled this feature

Since the Last update spotify starts automatically everytime windows boots.I explicitly disabled this behaviour and since there is no direct way to open a ticket, give feedback or any other way of usefull communication I am forced use this community ...

  • Casual Listener
  • Since the Last update spotify starts automatically everytime windows boots. I explicitly disabled this behaviour and since there is no direct way to open a ticket, give feedback or any other wa...
  • shaman2
  • Newbie
  • 2331 Views
  • 15 comments
  • 47 likes
  • Closed
  • 2331 Views
  • 15 comments
  • 47 votes

[Tinder] Wrong top artists STILL an issue

When I connect my spotify to my tinder account, I'm STILL getting "top artists" that I barely even listen to. This has been an ongoing issue for quite a while now. Granted I've listened to all of my "top artists" before at some point, some - most of ...

  • Casual Listener
  • When I connect my spotify to my tinder account, I'm STILL getting "top artists" that I barely even listen to. This has been an ongoing issue for quite a while now. Granted I've listened to all of my ...
  • Wxlowe
  • Newbie
  • 50317 Views
  • 14 comments
  • 44 likes
  • Closed
  • 50317 Views
  • 14 comments
  • 44 votes

[All Android] Storage Area Not Found

Device: Samsung Galaxy S7 Operating System Version: Android 6.0.1 Spotify Version: 4.8 Description: Unable to open Spotify, users receive the "No Storage Area Found" or "Storage Area Not Found" errors To reproduce: Try to open Spotify Will get the "N...

  • Community Legend
  • Device: Samsung Galaxy S7   Operating System Version: Android 6.0.1   Spotify Version: 4.8   Description:   Unable to open Spotify, users receive the "No Stor...
  • JürgenWillinger
  • Newbie
  • 50742 Views
  • 334 comments
  • 61 likes
  • Android
    Mobile
  • Closed
  • 50742 Views
  • 334 comments
  • 61 votes

Casting connection issues using multiple devices / groups

Spotify has an ongoing casting issue which isn't present with it's direct competitors. I am able to replicate the issue across multiple devices / accounts / networks and see consistent behaviour which I believe attributes to a bug. This is on a OnePl...

  • Music Fan
  • Spotify has an ongoing casting issue which isn't present with it's direct competitors. I am able to replicate the issue across multiple devices / accounts / networks and see consistent behaviour whic...
  • Chris
  • Spotify
  • 7493 Views
  • 12 comments
  • 43 likes
  • Android
    Casting
    chromecast
    connecting
    Groups
    Mobile
    multiple devices
  • Closed
  • 7493 Views
  • 12 comments
  • 43 votes

[Android] Spotify randomly pauses music

Device: Samsung Galaxy S5 Operating System Version: Android 5.0 Spotify Version: 4.6.0.772 Description: My playing music gets randomly in pause mode. While listening to music the playpack pauses. It does not depend on connection (WLAN, normal Interne...

  • Casual Listener
  • Device:  Samsung Galaxy S5 Operating System Version:  Android 5.0 Spotify Version:  4.6.0.772 Description: My playing music gets randomly in pause mode. While listen...
  • Adediran
  • Visitor
  • 47904 Views
  • 185 comments
  • 60 likes
  • Android
  • Closed
  • 47904 Views
  • 185 comments
  • 60 votes

7 second gap - playback issues when using Chromecast

I stream from a Android tab to chromecast 1e gen, yesterday de layout was changed from: To..... There is also a +/- 7 sec gab between the songs, the song starts until 7 sec with no sound, than restarts at 0 with sound, I also have a chromecast audio ...

Spotify-01.jpg Spotify-02.jpg
  • Casual Listener
  • I stream from a Android tab to chromecast 1e gen, yesterday de layout was changed from:   To..... There is also a +/- 7 sec gab between the songs, the song starts until 7 s...
  • Melody
  • Community Manager
  • 10698 Views
  • 78 comments
  • 41 likes
  • Android
    chromecast
  • Closed
  • 10698 Views
  • 78 comments
  • 41 votes

Spotify on iOS 11 Battery Issues

Ever since I updated to iOS 11 on my iPhone 7s, Spotify has been extremely bad with battery drain. Sometimes it gets as bad as 10% charge gone in 15 minutes, or even battery drain while I’m charging my phone and playing Spotify through a Bluetooth sp...

  • Casual Listener
  • Ever since I updated to iOS 11 on my iPhone 7s, Spotify has been extremely bad with battery drain. Sometimes it gets as bad as 10% charge gone in 15 minutes, or even battery drain while I’m charging ...
  • Jack
  • Roadie
  • 11528 Views
  • 46 comments
  • 38 likes
  • Closed
  • 11528 Views
  • 46 comments
  • 38 votes

Pixel 3 USB-C headphones skip function not working

PlanPremiumCountryUS DevicePixel 3Operating SystemAndroid 9 My Question or IssueDouble-clicking the pause/play button on the headphones to skip a song does not work. All other functions pause, play, volume work. I'm using the USB-C headphones that ca...

  • Casual Listener
  • Plan Premium Country US  Device Pixel 3 Operating System Android 9   My Question or Issue Double-clicking the pause/play button on the headphones to skip a song does not work. All...
  • rkw0k
  • Casual Listener
  • 12612 Views
  • 31 comments
  • 27 likes
  • Closed
  • 12612 Views
  • 31 comments
  • 27 votes

Android Auto: Sound stops playing after awhile

Device:Nexus 6P and 2016 Volkswagen GTI Operating System Version:Android 6.0.1 and Android Auto 1.5.100945 Spotify Version: v4.7.0.878 (Paid subscription) Description:During some song skips or when the next song starts, there is no sound despite the ...

  • Music Fan
  • Device: Nexus 6P and 2016 Volkswagen GTI   Operating System Version: Android 6.0.1 and Android Auto 1.5.100945   Spotify Version:  v4.7.0.878  (Paid subscription) &nb...
  • xsmileyx
  • Casual Listener
  • 19685 Views
  • 188 comments
  • 54 likes
  • Android
  • Closed
  • 19685 Views
  • 188 comments
  • 54 votes