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Ongoing Issues

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Forum Posts

Spotify Connect broken

Device: Windows, iPhone 6s, Yamaha RX475Operating System Version: Windows 10, iOSSpotify Version:1.0.16.104.g3b776c9eDescription: Spotify Connect not working properly. Multiple Spotify Connect devices cannot be connected to. Link works between iPhone...

  • Music Fan
  • Device:  Windows, iPhone 6s, Yamaha RX475 Operating System Version:  Windows 10, iOS Spotify Version: 1.0.16.104.g3b776c9e Description:  Spotify Connect not working properly. Mu...
  • jean3601
  • Community Legend
  • 582 Views
  • 5 comments
  • 0 likes
  • Desktop
    Hardware Partner
    iOS
  • Closed
  • 582 Views
  • 5 comments
  • 0 votes

Spotify keeps popup on top every few minutes

Device:Windows Operating System Version:Windows 7 64bit Pro SP1 last build Spotify Version:1.0.16.104.g3b776c9e Description:Spotify will popup every few minutes to foreground. There is no pattern. Sometimes in the middle of the song, sometimes on the...

  • Casual Listener
  • Device: Windows   Operating System Version: Windows 7 64bit Pro  SP1 last build   Spotify Version: 1.0.16.104.g3b776c9e   Description: Spotify will popup every few ...
  • Pete
  • Roadie
  • 327 Views
  • 4 comments
  • 0 likes
  • Desktop
    Windows
  • Closed
  • 327 Views
  • 4 comments
  • 0 votes

Web API Console UI

Description:Not sure if it actually is a bug, but the web api console doesn't change one of its elements to 'inactive' (i.e. getting rid of the green highlight) when shifting contexts. To reproduce:Go to https://developer.spotify.com/web-api/console/...

  • Casual Listener
  •    Description: Not sure if it actually is a bug, but the web api console doesn't change one of its elements to 'inactive' (i.e. getting rid of the green highlight) when shifting contexts...
  • Steph_B
  • Roadie
  • 496 Views
  • 3 comments
  • 0 likes
  • Web API
  • Closed
  • 496 Views
  • 3 comments
  • 0 votes

Random hash code after search.

Device: LG G3 Operating System Version: Android 5.0 Spotify Version: 4.0.0.800 Description: Random hash code appears... I suppose it is a serialized search.. To reproduce:Step 1 : Search for "system"Step 2 : Open artist "System of a Down"Step 3: Pres...

  • Casual Listener
  • Device: LG G3   Operating System Version: Android 5.0   Spotify Version: 4.0.0.800   Description: Random hash code appears... I suppose it is a serialized search..   To re...
  • Goodman
  • Spotify Legend
  • 381 Views
  • 3 comments
  • 0 likes
  • Android
  • Closed
  • 381 Views
  • 3 comments
  • 0 votes

list of spotify email addresses and passwords posted online Nov 2nd 2015

Hi,just got notification from haveIbeenpwned.com that a data dump of over 1000 email addresses and passwords have been posted online today with the heading spotify.. Verified my details are correct and changed my password. Would recommend anyone else...

  • Casual Listener
  • Hi, just got notification from haveIbeenpwned.com that a data dump of over 1000 email addresses and passwords have been posted online today with the heading spotify.. Verified my details are correct...
  • Pricilla
  • Spotify
  • 3314 Views
  • 4 comments
  • 0 likes
  • Desktop
  • Closed
  • 3314 Views
  • 4 comments
  • 0 votes

Discover Weekly plays othr songs than listed

Device: Windows PC Operating System Version: Windows 7 Spotify Version: 1.0.16.104.g3b776c9e Description:The discover weekly playlist shows different songs than it plays. See screenshot. To reproduce:Step 1Step 2...Workaround: Additional information:

discover_weekly_issue.jpg
  • Casual Listener
  • Device: Windows PC   Operating System Version: Windows 7   Spotify Version: 1.0.16.104.g3b776c9e   Description: The discover weekly playlist shows different songs than it plays....
  • Dreadlord
  • Community Legend
  • 381 Views
  • 7 comments
  • 0 likes
  • Desktop
    Windows
  • Closed
  • 381 Views
  • 7 comments
  • 0 votes

Song stops playing when it is 5 seconds left of the song FIXED Can be deleted

Device: Iphone 6 plus and desktop Operating System Version: Iphone 9.1 and Windows 7 Spotify Version: 1.0.16.104.g3b776c9e Description:Song stops playing when it is 5 seconds left of the songyou have to press play 3 times to get to finish or skip to ...

  • Casual Listener
  • Device: Iphone 6 plus and desktop   Operating System Version: Iphone 9.1 and Windows 7   Spotify Version: 1.0.16.104.g3b776c9e   Description: Song stops playing when it is ...
  • Dreadlord
  • Community Legend
  • 1664 Views
  • 1 comments
  • 0 likes
  • Desktop
    iOS
  • Closed
  • 1664 Views
  • 1 comments
  • 0 votes

Contact form is not working

Device: PC Operating System Version: Spotify Version: https://www.spotify.com/about-us/contact/ Is not working, just keeps openign new tabs, but none with forms... Description:https://www.spotify.com/about-us/contact/ Is not working, just keeps openi...

  • Casual Listener
  •   Device: PC   Operating System Version:   Spotify Version:   https://www.spotify.com/about-us/contact/   Is not working, just keeps openign new tabs, but none with ...
  • Goodman
  • Spotify Legend
  • 515 Views
  • 5 comments
  • 0 likes
  • Desktop
  • Closed
  • 515 Views
  • 5 comments
  • 0 votes

Playlists deleted, new added

Device:Windows, Samsung Galaxy Alpha, iPad Operating System Version: Windows 10 Spotify Version: newly reinstalled Description: loggen in to My Spotify and all my playlists where gone, two new where added. My list of favorited songs where changed. lo...

  • Casual Listener
  • Device:Windows, Samsung Galaxy Alpha, iPad   Operating System Version: Windows 10   Spotify Version: newly reinstalled   Description: loggen in to My Spotify and all my playlists...
  • Dreadlord
  • Community Legend
  • 340 Views
  • 1 comments
  • 0 likes
  • Android
    Desktop
    iOS
    Mobile
    Windows
  • Closed
  • 340 Views
  • 1 comments
  • 0 votes

My followers / following are not displayed in the iOS app

Device:iPhone 6 Operating System Version:iOS 9.1 Spotify Version:4.2.0.1025 Description:The Followers and Following links in my profile are not working.When I try to click each of them nothing happens. To reproduce:1. Click the menu icon at the top l...

  • Regular
  • Device: iPhone 6   Operating System Version: iOS 9.1   Spotify Version: 4.2.0.1025   Description: The Followers and Following links in my profile are not working. When I try...
  • Dreadlord
  • Community Legend
  • 1281 Views
  • 4 comments
  • 0 likes
  • iOS
  • Closed
  • 1281 Views
  • 4 comments
  • 0 votes

Popup current playing song

Device:Mac Book Pro Retina display Operating System Version: IOS 9.0Spotify Version: 1.0.15.133Description: I can't play any songs on my cmoputer. it tells me "Cant play the current track"i have strong wifi, i have re downloaded spotify a number of t...

  • Casual Listener
  • Device: Mac Book Pro Retina display   Operating System Version:  IOS 9.0 Spotify Version:  1.0.15.133 Description:  I can't play any songs on my cmoputer. it tells me "Can...
  • jonjulesgroot
  • Casual Listener
  • 943 Views
  • 2 comments
  • 0 likes
  • Mac
  • Closed
  • 943 Views
  • 2 comments
  • 0 votes

Playlist and song not synchronized

Device: Desktop Operating System Version: Windows 10 Spotify Version:1.0.16.104.g3b776c9e Description: Playing song not synched with playlist To reproduce:Opened PlaylistOn a song switched to LyricsPress the back arrow at top Workaround: Not needed, ...

  • Casual Listener
  • Device: Desktop   Operating System Version: Windows 10   Spotify Version:1.0.16.104.g3b776c9e   Description: Playing song not synched with playlist   To reproduce: Opene...
  • Dreadlord
  • Community Legend
  • 349 Views
  • 1 comments
  • 0 likes
  • Windows
  • Closed
  • 349 Views
  • 1 comments
  • 0 votes

Spotify says that my song cant be playt but it plays?

Device: WindowsOperating System Version: Windows 10Spotify Version:1.0.15.133Description:when i play music it is good for 3/4 songs, but than it stops giving sound and play on but is says that the song cant be playedTo reproduce:have boxe's in your P...

  • Casual Listener
  • Device:   Windows Operating System Version:   Windows 10 Spotify Version: 1.0.15.133 Description: when i play music it is good for 3/4 songs, but than it stops giving sou...
  • Dreadlord
  • Community Legend
  • 319 Views
  • 3 comments
  • 0 likes
  • Windows
  • Closed
  • 319 Views
  • 3 comments
  • 0 votes

Spotify Chromecast - Access Other users playlist, pause, skip etc.

Device: LG G4 Operating System Version: Chromecast V1 Spotify Version: Latest Description: Hi, as per this reddit thread - https://www.reddit.com/r/Chromecast/comments/3pqgge/using_spotify_with_other_users_on_chromecast/ We were wondering about suppo...

  • Visitor
  • Device: LG G4    Operating System Version: Chromecast V1   Spotify Version: Latest   Description:   Hi, as per this reddit thread - https://www.reddit.com/r/Chro...
  • Adam_B
  • Spotify
  • 962 Views
  • 2 comments
  • 0 likes
  • Hardware Partner
  • Closed
  • 962 Views
  • 2 comments
  • 0 votes

[Desktop] Media controls disappear from Taskbar Preview

This is the closest thread I could find for this: Task bar hover controls (pause, next back) appear not to work during video adverts (obviously next/back don't anyway) the Hover control will show that it is either paused or playing, however the adver...

  • Casual Listener
  • This is the closest thread I could find for this:   Task bar hover controls (pause, next back) appear not to work during video adverts (obviously next/back don't anyway)   the Hover...
  • Goodman
  • Spotify Legend
  • 450 Views
  • 2 comments
  • 0 likes
  • Desktop
  • Closed
  • 450 Views
  • 2 comments
  • 0 votes

[Android][Bluetooth] When playing synchonized music via bluetooth, app goes in pause after a while

Device: Samsung Galaxy S5Operating System Version: Android 5.0Spotify Version: Spotify 3.9.0.965Description:After playing a song synchronized on my android device, the app goes in pause after some time. If I press Play button to restart, it goes agai...

  • Casual Listener
  • Device:  Samsung Galaxy S5 Operating System Version:  Android 5.0 Spotify Version:  Spotify 3.9.0.965 Description: After playing a song synchronized on my android device, the ap...
  • Pete
  • Roadie
  • 454 Views
  • 5 comments
  • 0 likes
  • Android
  • Closed
  • 454 Views
  • 5 comments
  • 0 votes

Pause button in radio starts the song over instead of playing from where you left off.

Device: Windows Operating System Version: Windows 7 Spotify Version: 1.0.16.104.g3b776c9e Description: Pause/Play button in radio casing the song to start from beginning rather from where you left off at. (see attachment) To reproduce:Start song in r...

  • Casual Listener
  • Device: Windows   Operating System Version: Windows 7   Spotify Version: 1.0.16.104.g3b776c9e   Description: Pause/Play button in radio casing the song to start from beginning ra...
  • Pete
  • Roadie
  • 280 Views
  • 2 comments
  • 0 likes
  • Windows
  • Closed
  • 280 Views
  • 2 comments
  • 0 votes

Mac App Bluetooth Speaker Next/Previous.

Device: Macbook pro 13, Mid 2015Operating System Version:El Capitan Spotify Version:Device:Ex.: Windows, OS X, Linux, iPhone 6S, Samsung Galaxy S6 EdgeOperating System Version:Ex.: Windows 8 Pro,El Capitan, Ubuntu 15.04, iOS 9.0, Android 5.0.1.Spotif...

  • Casual Listener
  • Device:  Macbook pro 13, Mid 2015 Operating System Version: El Capitan   Spotify Version: Device: Ex.: Windows, OS X, Linux, iPhone 6S, Samsung Galaxy S6 Edge Operating System Versi...
  • Goodman
  • Spotify Legend
  • 519 Views
  • 4 comments
  • 0 likes
  • bluetooth
    Mac
    samsung soundbar
  • Closed
  • 519 Views
  • 4 comments
  • 0 votes

"Can't Play Current Track"

Device: OS X Operating System Version: El Capitan Spotify Version: 1.0.16.104 etc etc Description: If I'm not connected to the tracks in my local music folder, Spotify avoids playing its own licenced versions leaving these songs inaccesible. To repro...

  • Regular
  • Device: OS X   Operating System Version: El Capitan   Spotify Version: 1.0.16.104 etc etc   Description: If I'm not connected to the tracks in my local music folder, Sp...
  • Pete
  • Roadie
  • 645 Views
  • 4 comments
  • 0 likes
  • Desktop
  • Closed
  • 645 Views
  • 4 comments
  • 0 votes

Can't share a song due to Spotify being unable to identify my friend

Device: DELL Laptop, Windows 7 Professional Operating System Version: Windows 7 Professional Version Spotify Version: Web Version Description: Spotify will not identify my friend as I type and as a result, I can't share songs with him. To reproduce:S...

  • Casual Listener
  • Device: DELL Laptop, Windows 7 Professional   Operating System Version: Windows 7 Professional Version   Spotify Version: Web Version   Description: Spotify will not identify my ...
  • abandonedbrain
  • Newbie
  • 1899 Views
  • 44 comments
  • 0 likes
  • Desktop
    Web Player
    Windows
  • Closed
  • 1899 Views
  • 44 comments
  • 0 votes