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Ongoing Issues

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Forum Posts

Grayed Out Play Button, Shuffles Randomly, Repeats Randomly...

It's all so unreliable. Most of the time I open Spotify and the play button at the bottom left of the screen is grayed out and cannot be pressed to pause/play. The scrubber is also grayed out, so I can't see how far through a song I am, or scrub to a...

  • Newbie
  • It's all so unreliable. Most of the time I open Spotify and the play button at the bottom left of the screen is grayed out and cannot be pressed to pause/play. The scrubber is also grayed out, so I c...
  • jean3601
  • Community Legend
  • 586 Views
  • 2 comments
  • 0 likes
  • Desktop
    Windows
  • Closed
  • 586 Views
  • 2 comments
  • 0 votes

[iOS] [iPad] Playlist Search breaks after opening Now Playing

Thread: 639830 Reported by: @Misd Status: New Description: Playlist Filter breaks after viewing Now Playing screen. To reproduce: On iPad, navigate to a playlist. Scroll up to view the filter bar, filter works fine. Click on the double arrows in the ...

  • Community Legend
  • Thread: 639830 Reported by: @Misd  Status: New Description: Playlist Filter breaks after viewing Now Playing screen.    To reproduce: On iPad, navigate to a play...
  • jean3601
  • Community Legend
  • 761 Views
  • 4 comments
  • 0 likes
  • filter
    iOS
    ipad
    Now playing
    Playlist
  • Closed
  • 761 Views
  • 4 comments
  • 0 votes

Spotify Connect broken

Device: Windows, iPhone 6s, Yamaha RX475Operating System Version: Windows 10, iOSSpotify Version:1.0.16.104.g3b776c9eDescription: Spotify Connect not working properly. Multiple Spotify Connect devices cannot be connected to. Link works between iPhone...

  • Music Fan
  • Device:  Windows, iPhone 6s, Yamaha RX475 Operating System Version:  Windows 10, iOS Spotify Version: 1.0.16.104.g3b776c9e Description:  Spotify Connect not working properly. Mu...
  • jean3601
  • Community Legend
  • 577 Views
  • 5 comments
  • 0 likes
  • Desktop
    Hardware Partner
    iOS
  • Closed
  • 577 Views
  • 5 comments
  • 0 votes

Mac OS: Coming out of stand-by playing via Bluetooth doesn't work

Spotify has a problem with stand-by and Bluetooth on Mac OS X. When I open my Macbook Pro and it comes out of stand-by it automatically reconnects to my Bluetooth-speaker. When the Spotify-app is still open and I hit play I see the song playing (the ...

  • Casual Listener
  • Spotify has a problem with stand-by and Bluetooth on Mac OS X. When I open my Macbook Pro and it comes out of stand-by it automatically reconnects to my Bluetooth-speaker. When the Spotify-app is sti...
  • meahtenoha
  • Spotify
  • 703 Views
  • 4 comments
  • 0 likes
  • Mac
  • Closed
  • 703 Views
  • 4 comments
  • 0 votes

Local FIles Named Incorrectly

The local songs I have chosen to be synced are fine, but once synced, the names are showing up incorrectly. The apostrophe in the file name of any of my local files are missing on the local files of Spotify, leading to those specific files not being ...

  • Casual Listener
  • The local songs I have chosen to be synced are fine, but once synced, the names are showing up incorrectly. The apostrophe in the file name of any of my local files are missing on the local files of ...
  • meahtenoha
  • Spotify
  • 580 Views
  • 2 comments
  • 0 likes
  • Desktop
    Rename Local Files
  • Closed
  • 580 Views
  • 2 comments
  • 0 votes

[Desktop Client] Local files -- only showing half

I'm posting this here because this has been ongoing since about April/May. The desktop client only shows about half to 3/4 of my local files. I have about 31k songs, and in order to see them all, I have to toggle the artist button (or song button, or...

  • Regular
  • I'm posting this here because this has been ongoing since about April/May.   The desktop client only shows about half to 3/4 of my local files. I have about 31k songs, and in order to see them...
  • meahtenoha
  • Spotify
  • 491 Views
  • 2 comments
  • 1 likes
  • Desktop
    Desktop Player
    Windows 7
  • Closed
  • 491 Views
  • 2 comments
  • 1 votes

Multiple Advertisements Playing Consecutively

Thread: 1200881 Description: Multiple Advertisements are played Consecutively after each other, Without break, some reporting up to 6 Ads playing right after each other.

  • Community Legend
  • Thread: 1200881   Description: Multiple Advertisements are played Consecutively after each other, Without break, some reporting up to 6 Ads playing right after each other.  ...
  • jean3601
  • Community Legend
  • 593 Views
  • 4 comments
  • 0 likes
  • Advertisements
    Android
    iOS
    Mobile
  • Closed
  • 593 Views
  • 4 comments
  • 0 votes

Adding tracks from album to playlist adds the whole album

Device: PC Operating System Version: Windows 7 Spotify Version: 1.0.16.104.g3b776c9e Description: Adding tracks from albums to playlists adds the whole album. To reproduce: Listening to an Album, I wanted to add a single track to a new playlist. I ho...

  • Regular
  • Device: PC   Operating System Version: Windows 7   Spotify Version: 1.0.16.104.g3b776c9e   Description: Adding tracks from albums to playlists adds the whole album.   ...
  • jean3601
  • Community Legend
  • 745 Views
  • 4 comments
  • 0 likes
  • Desktop
    Windows
  • Closed
  • 745 Views
  • 4 comments
  • 0 votes

Previews for Playlists are Inconstant and Incorrect

Device: iPhone 6s Operating System Version: iOS 9.1 Spotify Version: 4.3.0 Description: The preview shown of a playlist shows album art out of order and is inconsistant across screens. The recently played shows one set of tiles whereas the actual pla...

  • Visitor
  • Device: iPhone 6s   Operating System Version: iOS 9.1   Spotify Version: 4.3.0   Description: The preview shown of a playlist shows album art out of order and is inconsistant acr...
  • James
  • Spotify
  • 407 Views
  • 5 comments
  • 0 likes
  • iOS
  • Closed
  • 407 Views
  • 5 comments
  • 0 votes

Android auto not playing

Device: lg v10I'm running Android auto with my lg v10 and I'm having an issue with audio playing. When I hit play, the device acts like it's playing, but no audio is coming through. Google play music is working and all other alerts work fine. I can g...

  • Casual Listener
  • Device: lg v10 I'm running Android auto with my lg v10 and I'm having an issue with audio playing. When I hit play, the device acts like it's playing, but no audio is coming through. Google play m...
  • Dreadlord
  • Community Legend
  • 599 Views
  • 2 comments
  • 0 likes
  • Android
    Mobile
  • Closed
  • 599 Views
  • 2 comments
  • 0 votes

Windows 8.1 desktop : many issues with the new update 1.0.18.60.g5fe0413d

Device: Operating System Version: Windows 8.1 desktopSpotify Version: 1.0.18.60.g5fe0413dDescription:No more play button, pause button not working, time bar frozen To reproduce:Listen to a playlist for a while and problems are coming one after the ot...

  • Casual Listener
  • Device:   Operating System Version:  Windows 8.1 desktop Spotify Version:   1.0.18.60.g5fe0413d Description: No more play button, pause button not working, time bar frozen ...
  • Dreadlord
  • Community Legend
  • 294 Views
  • 1 comments
  • 0 likes
  • Desktop
    Windows
  • Closed
  • 294 Views
  • 1 comments
  • 0 votes

Can't play the current track - free version

Device: PC Operating System Version: Windows 8 Spotify Version: Free - redownloaded yesterday Description: Every song I try to play gets this error "Can't play the current track" To reproduce: Click on ANY SONG or playlists, even the advertised ones....

  • Casual Listener
  • Device: PC   Operating System Version:  Windows 8   Spotify Version: Free - redownloaded yesterday   Description: Every song I try to play gets this error "Can't play the cu...
  • Dreadlord
  • Community Legend
  • 497 Views
  • 1 comments
  • 0 likes
  • Desktop
  • Closed
  • 497 Views
  • 1 comments
  • 0 votes

Silent Playback Bug

Device: ANY. Operating System Version: Windows 7, 8 and 10, even Android, iPhone and OS X etc. Spotify Version: Newest as of 16.11.2015, 18:03, GMT+1 Description: Music stops playing after a while, keep in mind that the repeat button is activated, it...

  • Casual Listener
  • Device: ANY.   Operating System Version: Windows 7, 8 and 10, even Android, iPhone and OS X etc.   Spotify Version: Newest as of 16.11.2015, 18:03, GMT+1   Description:   ...
  • user-removed
  • Not applicable
  • 623 Views
  • 5 comments
  • 1 likes
  • Android
    Desktop
    iOS
    Mac
    Mobile
    Windows
  • Closed
  • 623 Views
  • 5 comments
  • 1 votes

Album "The Question (8 - Bit Version)" assigned to a different artist

Device: LinuxOperating System Version: openSuse 13.1Spotify Version: WebDescription: The album https://play.spotify.com/album/6natAJ6Tl1BK9O1iQ4EGss is assigned to a different artist. The correct artist is this: https://play.spotify.com/artist/4feAxL...

  • Regular
  • Device:  Linux Operating System Version:  openSuse 13.1 Spotify Version:  Web Description:  The album https://play.spotify.com/album/6natAJ6Tl1BK9O1iQ4EGss is assigned to a...
  • Pricilla
  • Spotify
  • 406 Views
  • 1 comments
  • 0 likes
  • Web Player
  • Closed
  • 406 Views
  • 1 comments
  • 0 votes

Ads skipping queued songs

Device: Android Core Prime - playing through Chromecast I don't believe it has anything to do with the deviceOperating System Version:4.4.4Spotify Version:1.0.16.104.g3b776c9eDescription:The issue is that visually I can see the queued tracks on the t...

  • Regular
  • Device: Android Core Prime - playing through Chromecast   I don't believe it has anything to do with the device Operating System Version: 4.4.4 Spotify Version: 1.0.16.104.g3b776c9e Descr...
  • Pricilla
  • Spotify
  • 1089 Views
  • 10 comments
  • 1 likes
  • Android
    Mobile
  • Closed
  • 1089 Views
  • 10 comments
  • 1 votes

cant find friends profile, added through spotify family

Device: laptop and smartphone, Iphone 6 Operating System Version: win7 on laptop, win 8.1 on windowsphone, IOS8 Spotify Version: download(s) 2 days ago Description: can't find a specific existing profile added through spotify family Family member is ...

  • Casual Listener
  • Device: laptop and smartphone, Iphone 6   Operating System Version: win7 on laptop, win 8.1 on windowsphone, IOS8   Spotify Version: download(s) 2 days ago   Description: can't f...
  • Pricilla
  • Spotify
  • 559 Views
  • 5 comments
  • 0 likes
  • Windows
  • Closed
  • 559 Views
  • 5 comments
  • 0 votes

list of spotify email addresses and passwords posted online Nov 2nd 2015

Hi,just got notification from haveIbeenpwned.com that a data dump of over 1000 email addresses and passwords have been posted online today with the heading spotify.. Verified my details are correct and changed my password. Would recommend anyone else...

  • Casual Listener
  • Hi, just got notification from haveIbeenpwned.com that a data dump of over 1000 email addresses and passwords have been posted online today with the heading spotify.. Verified my details are correct...
  • Pricilla
  • Spotify
  • 3271 Views
  • 4 comments
  • 0 likes
  • Desktop
  • Closed
  • 3271 Views
  • 4 comments
  • 0 votes

Spotify doesn't play certain Songs

Device: Windows PC, LG Nexus5 Operating System Version:Windows 10, Android 6.0 Spotify Version: 1.0.16.104.g3b776c9e Description: "Can't play current track" error being displayed when trying to listen to some specific songs. To reproduce:Example on t...

  • Casual Listener
  • Device: Windows PC, LG Nexus5   Operating System Version:Windows 10, Android 6.0   Spotify Version: 1.0.16.104.g3b776c9e   Description: "Can't play current track" error bein...
  • Pricilla
  • Spotify
  • 512 Views
  • 2 comments
  • 0 likes
  • Android
    Desktop
    Windows
  • Closed
  • 512 Views
  • 2 comments
  • 0 votes

Spotify marking issues "Not an Issue" without user feedback first.

Device: All Operating System Version: All Spotify Version: All Description:Customer service people should NEVER move an issue to Fixed, Not an Issue, or Closed before consulting the person who reported the issue. Only the person who reported the issu...

  • Regular
  • Device: All   Operating System Version: All   Spotify Version: All   Description: Customer service people should NEVER move an issue to Fixed, Not an Issue, or Closed before con...
  • Goodman
  • Spotify Legend
  • 384 Views
  • 1 comments
  • 1 likes
  • iOS
  • Closed
  • 384 Views
  • 1 comments
  • 1 votes

Playlist and song not synchronized

Device: Desktop Operating System Version: Windows 10 Spotify Version:1.0.16.104.g3b776c9e Description: Playing song not synched with playlist To reproduce:Opened PlaylistOn a song switched to LyricsPress the back arrow at top Workaround: Not needed, ...

  • Casual Listener
  • Device: Desktop   Operating System Version: Windows 10   Spotify Version:1.0.16.104.g3b776c9e   Description: Playing song not synched with playlist   To reproduce: Opene...
  • Dreadlord
  • Community Legend
  • 345 Views
  • 1 comments
  • 0 likes
  • Windows
  • Closed
  • 345 Views
  • 1 comments
  • 0 votes