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BMW Connected Bug since Spotify 4.0 update

Since updating to Spotify 4.0.0.919 BMW Connected Drive Menu dont' show the "More Apps" menu when Spotify App is running. With other apps running, "More Apps" menu is shown in the BMW Connected Drive Menu to switch to other available Apps. I have thi...

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  • Music Fan
  • Since updating to Spotify 4.0.0.919 BMW Connected Drive Menu dont' show the "More Apps" menu when Spotify App is running. With other apps running, "More Apps" menu is shown in the BMW Connected Dri...
  • Pete
  • Roadie
  • 6065 Views
  • 24 comments
  • 0 likes
  • iOS
  • Closed
  • 6065 Views
  • 24 comments
  • 0 votes

Mac OS: Coming out of stand-by playing via Bluetooth doesn't work

Spotify has a problem with stand-by and Bluetooth on Mac OS X. When I open my Macbook Pro and it comes out of stand-by it automatically reconnects to my Bluetooth-speaker. When the Spotify-app is still open and I hit play I see the song playing (the ...

  • Casual Listener
  • Spotify has a problem with stand-by and Bluetooth on Mac OS X. When I open my Macbook Pro and it comes out of stand-by it automatically reconnects to my Bluetooth-speaker. When the Spotify-app is sti...
  • meahtenoha
  • Spotify
  • 704 Views
  • 4 comments
  • 0 likes
  • Mac
  • Closed
  • 704 Views
  • 4 comments
  • 0 votes

Local FIles Named Incorrectly

The local songs I have chosen to be synced are fine, but once synced, the names are showing up incorrectly. The apostrophe in the file name of any of my local files are missing on the local files of Spotify, leading to those specific files not being ...

  • Casual Listener
  • The local songs I have chosen to be synced are fine, but once synced, the names are showing up incorrectly. The apostrophe in the file name of any of my local files are missing on the local files of ...
  • meahtenoha
  • Spotify
  • 585 Views
  • 2 comments
  • 0 likes
  • Desktop
    Rename Local Files
  • Closed
  • 585 Views
  • 2 comments
  • 0 votes

Dragon by Nuance Issues when trying to play Spofiy songs via Voice Commands

I'm using Dragon by Nuance. In the past, I've been able to use Dragon via voice control to play any tracks on Spotify. When I now try to connect, I receive the following an error stating that version 1.0.14.124 is not compatible with my Dragon (versi...

  • Casual Listener
  • I'm using Dragon by Nuance.  In the past, I've been able to use Dragon via voice control to play any tracks on Spotify.  When I now try to connect, I receive the following an error stating ...
  • Pete
  • Roadie
  • 1431 Views
  • 5 comments
  • 0 likes
  • Dragon by Nuance
  • Closed
  • 1431 Views
  • 5 comments
  • 0 votes

Issue with playing from web on linux

When I am listening to Spotify on Linux, keyboard shortcuts work fine. As soon as I play a link from the web to my local client, my shortcuts no longer work until I restart Spotify

  • Casual Listener
  • When I am listening to Spotify on Linux, keyboard shortcuts work fine. As soon as I play a link from the web to my local client, my shortcuts no longer work until I restart Spotify
  • Pete
  • Roadie
  • 680 Views
  • 2 comments
  • 0 likes
  • Desktop
    Linux
  • Closed
  • 680 Views
  • 2 comments
  • 0 votes

[IOS]offline playing not available. online playing also.

Hi Spotify team, i've found my spotify unable to play offine. moreover, all songs are not able to play.I've reinstalled the APP for a few times, and i can only play one song normally after the -, then everything problem emerged again as before (unabl...

  • Casual Listener
  • Hi Spotify team,   i've found my spotify unable to play offine. moreover, all songs are not able to play. I've reinstalled the APP for a few times, and i can only play one song norm...
  • jean3601
  • Community Legend
  • 1186 Views
  • 4 comments
  • 0 likes
  • iOS
  • Closed
  • 1186 Views
  • 4 comments
  • 0 votes

New Releases - play button on album cover doesn't work

In the desktop PC version go to Browse > New ReleasesIt displays a grid of new albums, EPs, etcIf you hover over an album cover there's a play button in the middle. I click on it and it doesnt play.I have to click on the album title and then play it ...

  • Casual Listener
  • In the desktop PC version go to Browse > New Releases It displays a grid of new albums, EPs, etc If you hover over an album cover there's a play button in the middle. I click on it and it doesnt...
  • jean3601
  • Community Legend
  • 627 Views
  • 6 comments
  • 0 likes
  • Desktop
    Windows
  • Closed
  • 627 Views
  • 6 comments
  • 0 votes

Grayed Out Play Button, Shuffles Randomly, Repeats Randomly...

It's all so unreliable. Most of the time I open Spotify and the play button at the bottom left of the screen is grayed out and cannot be pressed to pause/play. The scrubber is also grayed out, so I can't see how far through a song I am, or scrub to a...

  • Newbie
  • It's all so unreliable. Most of the time I open Spotify and the play button at the bottom left of the screen is grayed out and cannot be pressed to pause/play. The scrubber is also grayed out, so I c...
  • jean3601
  • Community Legend
  • 587 Views
  • 2 comments
  • 0 likes
  • Desktop
    Windows
  • Closed
  • 587 Views
  • 2 comments
  • 0 votes

Multiple Advertisements Playing Consecutively

Thread: 1200881 Description: Multiple Advertisements are played Consecutively after each other, Without break, some reporting up to 6 Ads playing right after each other.

  • Community Legend
  • Thread: 1200881   Description: Multiple Advertisements are played Consecutively after each other, Without break, some reporting up to 6 Ads playing right after each other.  ...
  • jean3601
  • Community Legend
  • 594 Views
  • 4 comments
  • 0 likes
  • Advertisements
    Android
    iOS
    Mobile
  • Closed
  • 594 Views
  • 4 comments
  • 0 votes

"Payment failed" message paying with PayPal

Thread: 1168043 Description: Some users are getting an email from PayPal saying the payment to Spotify was confirmed, but they receive a "payment failed" message from us. This can be sorted out by our team, please just head over to our contact form w...

  • Spotify
  • Spotify
  • Thread: 1168043   Description: Some u sers are getting an email from PayPal saying the payment to Spotify was confirmed, but they receive a "payment failed" message from us.   ...
  • Pete
  • Roadie
  • 561 Views
  • 2 comments
  • 0 likes
  • Desktop
  • Closed
  • 561 Views
  • 2 comments
  • 0 votes

Client hangs

More often than not, the client hangs, especially when changing song. Client will hang for quite a while with balloon indicating that it doesn't respond. Fix!

  • Roadie
  • More often than not, the client hangs, especially when changing song.   Client will hang for quite a while with balloon indicating that it doesn't respond.   Fix!
  • Jim
  • Spotify Legend
  • 1386 Views
  • 7 comments
  • 0 likes
  • Mac
  • Closed
  • 1386 Views
  • 7 comments
  • 0 votes

Shortcut ctrl/cmd+a not working in album-view

Ctrl/cmd+a is not working in album view. While you're at it, you could fix copying using ctrl/cmd+c as well: http://community.spotify.com/t5/Spotify-Bugs/Copy-paste-from-artist-album-page-has-been-broken-since-0-8-5-or/idi-p/979011

  • Roadie
  • Ctrl/cmd+a is not working in album view.   While you're at it, you could fix copying using ctrl/cmd+c as well: http://community.spotify.com/t5/Spotify-Bugs/Copy-paste-from-artist-album-pag...
  • Jim
  • Spotify Legend
  • 808 Views
  • 2 comments
  • 0 likes
  • Mac
    Windows
  • Closed
  • 808 Views
  • 2 comments
  • 0 votes

[WP8.x] Ignores "Download over 2G/3G" Option

Thread: 947001 Description: Spotify will sync offline tracks over mobile network even with "Download over 2G/3G" turned off. To reproduce: Select "Download over 2G/3G" to off in Settings, Spotify will say it is in offline mode. Select a playlist to b...

  • Community Legend
  • Thread: 947001 Description: Spotify will sync offline tracks over mobile network even with  "Download over 2G/3G" turned off.   To reproduce: Select  "Download over 2...
  • Jim
  • Spotify Legend
  • 1291 Views
  • 5 comments
  • 0 likes
  • Windows Phone
  • Closed
  • 1291 Views
  • 5 comments
  • 0 votes

Usability bug for Facebook sign-in needing to update email address

I sign in with facebook (username and pw are FB based) I need to update my notification email address In my account I change it, but then to make the change I have to confirm with a password....but the password I know is keyed to FB, it's not keyed t...

  • Regular
  • I sign in with facebook (username and pw are FB based) I need to update my notification email address In my account I change it, but then to make the change I have to confirm with a password....but t...
  • Jim
  • Spotify Legend
  • 959 Views
  • 9 comments
  • 0 likes
  • Desktop
  • Closed
  • 959 Views
  • 9 comments
  • 0 votes

[WP8.x] App Always Resets to Browse on Pause and Resume

Thread: 899761 Description: The Windows Phone application always starts on Browse after a pause and resume event, even though it appears to remember past position in the app. To reproduce: Start a song playing, get the "now-playing" full screen; Tap ...

  • Community Legend
  • Thread: 899761 Description: The Windows Phone application always starts on Browse after a pause and resume event, even though it appears to remember past position in the app.    ...
  • JosePlayzCool
  • Visitor
  • 2400 Views
  • 12 comments
  • 0 likes
  • Windows Phone
  • Closed
  • 2400 Views
  • 12 comments
  • 0 votes

[Desktop] [Windows] Re sizable Maximized Window

Thread: 876853 Description: With Windows Aero snap functionality disabled, Spotify does not follow the convention of preventing a click and drag of a maximised window. Reported in 0.9.11.27. To reproduce (thanks to @thatloginisalre Launch spotify Max...

  • Community Legend
  • Thread: 876853 Description: With Windows Aero snap functionality disabled, Spotify does not follow the convention of preventing a click and drag of a maximised window.    Repor...
  • Pete
  • Roadie
  • 705 Views
  • 5 comments
  • 0 likes
  • aero
    Desktop
    Windows
  • Closed
  • 705 Views
  • 5 comments
  • 0 votes

[All Platforms] Your Music - Unable to Save

Thread: 885043 758155 880959 88489 889245 886139 889761 Status: Under Investigation Description: Under certain circumstances, Your Music fails to save content correctly. This bug appears to be cross platform and is unrelated to the 10,000 track limit...

  • Community Legend
  • Thread: 885043 758155 880959 88489 889245 886139 889761 Status: Under Investigation Description: Under certain circumstances, Your Music fails to save conte...
  • jean3601
  • Community Legend
  • 6419 Views
  • 65 comments
  • 0 likes
  • Android
    Desktop
    iOS
    Your Music
  • Closed
  • 6419 Views
  • 65 comments
  • 0 votes

[iOS][Android] Incorrect display of multi-disk albums in Your Music

Thread: 759465Status: New Description: When adding multi-disk albums to Your Music, after a period of time the order of the tracks is reported incorrectly on both iOS and android devices. To reproduce: Add a multi-disk album to Your Music from deskto...

2 disk album 1.png IMG_0367.PNG
  • Community Legend
  • Thread: 759465 Status: New Description: When adding multi-disk albums to Your Music, after a period of time the order of the tracks is reported incorrectly on both iOS and android devices.&...
  • Jim
  • Spotify Legend
  • 2302 Views
  • 20 comments
  • 0 likes
  • album
    Android
    iOS
    Your Music
  • Closed
  • 2302 Views
  • 20 comments
  • 0 votes

[Desktop] High Quality Streaming Option Not Reset on Account Change

Thread: 645430 Status: Unresolved Description: The High Quality Streaming option is not displayed correctly upon changing from a premium to free/unlimited account in the Desktop client. To reproduce: Log in as a Premium account, ensure High Quality S...

  • Community Legend
  • Thread: 645430 Status:  Unresolved Description: The High Quality Streaming option is not displayed correctly upon changing from a premium to free/unlimited account in the Desktop c...
  • LauraT6
  • Newbie
  • 1240 Views
  • 7 comments
  • 0 likes
  • Desktop
    Free
    high quality
    preferences
    Premium
  • Closed
  • 1240 Views
  • 7 comments
  • 0 votes

[Web Player] Discover Audio Preview Maximizes Volume

Thread: 642998 Status: New Description: Using audio preview on the discover page inside the web player resets the playback volume to maximum. To reproduce (kindly provided by @Joe Play anything so you can move the volume slider to minimum Go to Disco...

  • Community Legend
  • Thread: 642998 Status: New Description: Using audio preview on the discover page inside the web player resets the playback volume to maximum.    To reproduce (kindly provid...
  • Pete
  • Roadie
  • 634 Views
  • 3 comments
  • 0 likes
  • audio preview
    Discover
    volume
    Web Player
  • Closed
  • 634 Views
  • 3 comments
  • 0 votes