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Forum Posts

Unable to share music with friends

Recently I have found out that I am no longer able to share songs/albums/playlists with friends and my friends are unable to do so. Now, when I click 'Share' the only option is to post the song to all my followers, instead of messaging a friend a son...

  • Regular
  • Recently I have found out that I am no longer able to share songs/albums/playlists with friends and my friends are unable to do so. Now, when I click 'Share' the only option is to post the song to al...
  • bsalexan
  • Newbie
  • 8110 Views
  • 11 comments
  • 11 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
  • Case Closed
  • 8110 Views
  • 11 comments
  • 11 votes

iphone bug: now playing and last queue song are invisible

this has been going on for months. the now playing song and last queue song invisible: i can’t see them and i can’t drag or delete the last queue song. i’ve tried logging and and deleting and redownloading the app and that hasn’t worked.-i'm on an iP...

  • Casual Listener
  • this has been going on for months. the now playing song and last queue song invisible: i can’t see them and i can’t drag or delete the last queue song. i’ve tried logging and and deleting and redownl...
  • ZullyB
  • Roadie
  • 935 Views
  • 14 comments
  • 10 likes
  • Mobile
  • Case Closed
  • 935 Views
  • 14 comments
  • 10 votes

Last.fm playback broken

Since more than 1 month, Last.fm is unable to play their recommendation radio via Spotify. We get answers from the Last.fm team, something was changed on Spotify's side and this broke the player: https://getsatisfaction.com/lastfm/topics/last-fm-wont...

  • Gig Goer
  • Since more than 1 month, Last.fm is unable to play their recommendation radio via Spotify. We get answers from the Last.fm team, something was changed on Spotify's side and this broke the player: &n...
  • hans-jürgen
  • Roadie
  • 950 Views
  • 12 comments
  • 10 likes
  • Desktop
  • Case Closed
  • 950 Views
  • 12 comments
  • 10 votes

Web Player Not Working

Many users have been having an issue with the web player not working. They have reported on the following: Browsers: Chrome, Firefox OS's Windows, Linux, Red Hat and Ubuntu Not sure if this is an known issue, aplogies if this has been duplicated.

  • Community Legend
  • Many users have been having an issue with the web player not working.   They have reported on the following:   Browsers: Chrome, Firefox   OS's Windows, Linux, Red Hat ...
  • dmarquiegui
  • Newbie
  • 4580 Views
  • 6 comments
  • 10 likes
  • Linux
    WebPlayer
    Windows
  • Case Closed
  • 4580 Views
  • 6 comments
  • 10 votes

Student Discount verification not working

Updated 4/23/2017 Hello everyone, We are seeing a lot of reports that the student discount verification is not working. There are two issues related to this: 1. The student discount page is not directing users to their school's login portal. This is ...

School Portal.png You have already redeemed this offer.png
  • Roadie
  • Updated 4/23/2017   Hello everyone,   We are seeing a lot of reports that the student discount verification is not working.    There are two issues related to this: ...
  • Jack
  • Roadie
  • 14319 Views
  • 7 comments
  • 10 likes
  • Desktop
  • Case Closed
  • 14319 Views
  • 7 comments
  • 10 votes

New spotify web player severely broken

open.spotify.com has never worked on my computer. When it automatically updated from the old web player in 2016, it never played music and instead only displayed an error message telling me to reload. A couple months after this update, it miraculousl...

  • Casual Listener
  • open.spotify.com has never worked on my computer. When it automatically updated from the old web player in 2016, it never played music and instead only displayed an error message telling me to reload...
  • Hubo
  • Community Legend
  • 923 Views
  • 12 comments
  • 10 likes
  • Web Player
    Windows
  • Case Closed
  • 923 Views
  • 12 comments
  • 10 votes

WRAPPED 2021 : Impossible to share Top 100 playlist

It's impossible to share, whatever the way, the link of the Top 100 playlist generated in the Wrapped 2021. When people open the link sent by a friend, displayed in a Community post or on a website, they only get their own Top 100 playlist. Edit : Wo...

  • Spotify Star
  • Spotify Star
  • It's impossible to share, whatever the way, the link of the Top 100 playlist generated in the Wrapped 2021. When people open the link sent by a friend, displayed in a Community post or on a website, ...
  • Novy
  • Moderator
  • 8868 Views
  • 8 comments
  • 9 likes
  • Desktop (Mac)
    Desktop (Windows)
    Mobile
  • Case Closed
  • 8868 Views
  • 8 comments
  • 9 votes

[Android] View Album, View Artist, Go to Song Radio grayed out

Device: OnePlus 5TOS: Oreo 8.1Spotify: 8.4.71.762 (also happened in previous verions) The issue is that at random times those three options are just grayed out. There's no problem with the internet connection because I can listen to music and browse ...

Screenshot_20180912-162825.jpg Screenshot_20180912-162810.jpg
  • Composer
  • Device: OnePlus 5T OS: Oreo 8.1 Spotify: 8.4.71.762 (also happened in previous verions)   The issue is that at random times those three options are just grayed out. There's no problem with t...
  • Daisy
  • Spotify Legend
  • 3675 Views
  • 5 comments
  • 9 likes
  • Android
  • Case Closed
  • 3675 Views
  • 5 comments
  • 9 votes

BeoPlay P2 stops randomly with spotify

Hello, I Have BeoPlay P2 speaker and when I connect and listen Spotify Premium it randomly Stops, and I have to Push Play button again manually to start it over. Phone is Huawei P10. I've tried a lot of settings, tried to reinstall Spotify and BeoPla...

  • Casual Listener
  • Hello,  I Have BeoPlay P2 speaker and when I connect and listen Spotify Premium it randomly Stops, and I have to Push Play button again manually to start it over. Phone is Huawei P10.  I'...
  • Aimee_T
  • Roadie
  • 9792 Views
  • 7 comments
  • 9 likes
  • Case Closed
  • 9792 Views
  • 7 comments
  • 9 votes

Desktop app 1.0.70.390 : Playback settings don't stay enabled

Desktop Windows(tested on 10 and 7) Desktop Version : 1.0.70.390 Issue : 1 - Preferences > Playback settings : Turn Crossfade and set the same volume ON 2 - Close the desktop app 3 - Open the desktop app 4 - Playback settings are OFF Update : Accordi...

  • Spotify Star
  • Spotify Star
  • Desktop Windows(tested on 10 and 7) Desktop Version : 1.0.70.390   Issue : 1 - Preferences > Playback settings : Turn Crossfade and set the same volume ON 2 - Close the desktop ap...
  • Melody
  • Community Manager
  • 1776 Views
  • 5 comments
  • 9 likes
  • Desktop
    Mac
    playback settings
    Windows
  • Case Closed
  • 1776 Views
  • 5 comments
  • 9 votes

2018 Subaru Starlink not displaying iPhone Spotify Bluetooth

iPhone/iPad model - iPhone 6 LTEiOS version - 11.1Car Stereo model - STARLINK™ 6.2-inch Multimedia Error message(s), if anyMedia not displaying on bluetooth screen after the first song. Able to skip using wheel controls but Spotify not displaying in ...

  • Casual Listener
  • iPhone/iPad model - iPhone 6 LTE iOS version - 11.1 Car Stereo model - STARLINK™ 6.2-inch Multimedia  Error message(s), if any Media not displaying on bluetooth screen af...
  • Alfredo
  • Roadie
  • 4402 Views
  • 3 comments
  • 9 likes
  • Case Closed
  • 4402 Views
  • 3 comments
  • 9 votes

Google Home and Chromecast not appearing on Spotify Connect or Device List

Google Home and Google Chromecast dont show devices available to connect to, only occasionally. It's not an issue with the Google Home or Chromecast because the devices appear in other apps for casting audio. (YouTube, Soundcloud) Only Spotify has is...

  • Casual Listener
  • Google Home and Google Chromecast dont show devices available to connect to, only occasionally. It's not an issue with the Google Home or Chromecast because the devices appear in other apps for casti...
  • Leo
  • Spotify
  • 2338 Views
  • 6 comments
  • 9 likes
  • cast
    Desktop
    Google Home
    Mobile
    Wifi Casting
  • Case Closed
  • 2338 Views
  • 6 comments
  • 9 votes

Volvo Sensus Connect problem with player

Hi, I drive a Volvo V60 from 2015 with Sensus Connect. Playing spotify in the car from my iPhone has worked really good since the 7.8.0 update. Normally when I listen to musik I can see what's played on my screen in the car.My issue is that if I am l...

  • Casual Listener
  • Hi,   I drive a Volvo V60 from 2015 with Sensus Connect. Playing spotify in the car from my iPhone has worked really good since the 7.8.0 update.   Normally when I listen to musik I can...
  • Jack
  • Roadie
  • 10199 Views
  • 76 comments
  • 9 likes
  • iOS
  • Case Closed
  • 10199 Views
  • 76 comments
  • 9 votes

Alexa plays all playlists in shuffle mode

Recently my Alexa always plays playlists in shuffle mode. I have Premium and have set Spotify as default in Alexa App. One the first song plays I can press the two twisted arrows bottom left and it turns off shuffle mode but the next time I request t...

  • Visitor
  • Recently my Alexa always plays playlists in shuffle mode.  I have Premium and have set Spotify as default in Alexa App.   One the first song plays I can press the two twisted arrows ...
  • ZullyB
  • Roadie
  • 1999 Views
  • 10 comments
  • 8 likes
  • Case Closed
  • 1999 Views
  • 10 comments
  • 8 votes

Playlist description won’t save

I put a description on each of my playlists and every time I open the app or desktop version on my Mac, it doesn’t save at all. I’ve tried numerous times to input it but once I close and open it back it’s not there

  • Casual Listener
  • I put a description on each of my playlists and every time I open the app or desktop version on my Mac, it doesn’t save at all. I’ve tried numerous times to input it but once I close and open it back...
  • Alfredo
  • Roadie
  • 395 Views
  • 2 comments
  • 8 likes
  • Desktop
    iOS
    playlist description
  • Case Closed
  • 395 Views
  • 2 comments
  • 8 votes

384Khz 32bit Samplerate doesnt work

So I´ve bought me a new Soundcard (Creative Soundblaster X AE-5) and when im switching the card to the Direct Mode and set the Samplerate to the maximum of 384Khz and 32Bit, Spotify skipping songs forever and I dont get any audio with Spotify. When I...

  • Regular
  • So I´ve bought me a new Soundcard (Creative Soundblaster X AE-5) and when im switching the card to the Direct Mode and set the Samplerate to the maximum of 384Khz and 32Bit, Spotify skipping songs fo...
  • Erika
  • Roadie
  • 1385 Views
  • 2 comments
  • 8 likes
  • bug
    Windows
  • Case Closed
  • 1385 Views
  • 2 comments
  • 8 votes

Frequently Disconnects with Chromecast

I'm a longtime Spotify and Chromecast user and have had no problems (for months...) Now I have a big problem: when casting from my phone and in the middle of playing, Spotify will disconnect from my chromecast (and stop playing). The TV display shows...

  • Gig Goer
  • I'm a longtime Spotify and Chromecast user and have had no problems (for months...)   Now I have a big problem: when casting from my phone and in the middle of playing, Spotify will disco...
  • Alfredo
  • Roadie
  • 2596 Views
  • 4 comments
  • 8 likes
  • Android
  • Case Closed
  • 2596 Views
  • 4 comments
  • 8 votes

Not playing correctly on Chromecast

Spotify isn't playing correctly on Chromcast. Play/pause aren't synced between my phone and chromecast, playback is stopping intermittently and only the current track is displayed instead of the previous and upcoming tracks. Updated/restarted/reinsta...

  • Casual Listener
  • Spotify isn't playing correctly on Chromcast. Play/pause aren't synced between my phone and chromecast, playback is stopping intermittently and only the current track is displayed instead of the prev...
  • smontalvaw
  • Newbie
  • 268 Views
  • 6 comments
  • 8 likes
  • New issue report
  • Case Closed
  • 268 Views
  • 6 comments
  • 8 votes

Chromecast Controller Issues

I have spotify premium and since a recent update, I'm unable to control playback while playing on my Chromecast. It was working perfectly until very recently.I can find and connect to the Chromecast without issue and it will load the correct playlist...

  • Casual Listener
  • I have spotify premium and since a recent update, I'm unable to control playback while playing on my Chromecast. It was working perfectly until very recently. I can find and connect to the Chromecas...
  • Alfredo
  • Roadie
  • 374 Views
  • 5 comments
  • 8 likes
  • Case Closed
  • 374 Views
  • 5 comments
  • 8 votes

Spotify Update breaks Ford SYNC Applink

I've been having issues with Spotify in my Fiesta ST for a few weeks with it not connecting to the Spotify app every time I get in requiring me to search for new apps. Issue is exactly as several posters describe below... Samsung Galaxy S6Android 7.0...

  • Regular
  • I've been having issues with Spotify in my Fiesta ST for a few weeks with it not connecting to the Spotify app every time I get in requiring me to search for new apps. Issue is exactly as several pos...
  • Jack
  • Roadie
  • 5169 Views
  • 26 comments
  • 8 likes
  • Android
    Applink
    Ford
    smartdevicelink
  • Case Closed
  • 5169 Views
  • 26 comments
  • 8 votes