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Terrible performance after lastest update for Windows Phone!

Spotify has been updated to a much better interface, but the problem is that this new interface made it almost impossible to use. The app takes almost 1 minute to open if connected and 30 seconds in offline mode. And while navigating throught the pla...

  • Music Fan
  • Spotify has been updated to a much better interface, but the problem is that this new interface made it almost impossible to use. The app takes almost 1 minute to open if connected and 30 seconds in ...
  • mo_jur
  • Newbie
  • 21907 Views
  • 51 comments
  • 21 likes
  • Windows Phone
  • Closed
  • 21907 Views
  • 51 comments
  • 21 votes

Bluetooth play/pause button not working for several weeks now!

The Bluetooth play/pause button does not work (after a few minutes) for several weeks now! Many different Bluetooth headsets and smartwatches are affected (see conversations)!Please fix very soon - it's really annoying not to be able to play/pause th...

  • Music Fan
  • The Bluetooth play/pause button does not work (after a few minutes) for several weeks now! Many different Bluetooth headsets and smartwatches are affected (see conversations)! Please fix very soon...
  • FabianS_Bogota
  • Roadie
  • 1287 Views
  • 18 comments
  • 20 likes
  • Bluetooth play-pause button not working
  • Closed
  • 1287 Views
  • 18 comments
  • 20 votes

Spotify + Chromecast [Audio] Experience = awful

In the last couple of months, Spotify's Chromecast support on Android has gone to **bleep**. Issues I've been experiencing:1) Volume control *only* works when the Spotify app is on-screen. It used to be that when you put Spotify in the background, vo...

  • Casual Listener
  • In the last couple of months, Spotify's Chromecast support on Android has gone to **bleep**.   Issues I've been experiencing: 1) Volume control *only* works when the Spotify app is on-screen....
  • Julian
  • Moderator
  • 1221 Views
  • 3 comments
  • 20 likes
  • Closed
  • 1221 Views
  • 3 comments
  • 20 votes

LTE Not working on Nike Running Club

Whenever I have LTE data on, my Spotify playlists wont play through the Nike+ run club app. I have mobile data turned on for both Spotify and nike+ run club. Everything works fine on WiFi. premium Device(iPhone Operating System(iOS 10, Android Oreo, ...

  • Casual Listener
  • Whenever I have LTE data on, my Spotify playlists wont play through the Nike+ run club app. I have mobile data turned on for both Spotify and nike+ run club. Everything works fine on WiFi.  &n...
  • Peter
  • Spotify Legend
  • 4651 Views
  • 30 comments
  • 19 likes
  • Nike Rubln club LTE
  • Closed
  • 4651 Views
  • 30 comments
  • 19 votes

CHANGE VOLUME STEP LEVEL USING HEOS WITH SPOTIFY

Yo rockstars, I am happily using Spotify Connect to steam audio to my HEOS speakers (from both the IOS and OSX apps). The only thing that bothers me is that the volume step level in your applications is configured to take *too big* steps when changin...

  • Casual Listener
  • Yo rockstars,   I am happily using Spotify Connect to steam audio to my HEOS speakers (from both the IOS and OSX apps). The only thing that bothers me is that the volume step level&n...
  • Alfredo
  • Roadie
  • 754 Views
  • 1 comments
  • 18 likes
  • Hardware Partner
    iOS
    Mac
  • Closed
  • 754 Views
  • 1 comments
  • 18 votes

F4 key does not work on MacBook Pro with touchbar if Spotify is running

Steps to reproduce:1. Open Spotify2. Open keyboard viewer. The steps are in https://discussions.apple.com/message/16679941#message166799413. Press F4 key either via "fn + F4 on the touchbar" or an external keyboard. Expected result:All the apps shoul...

  • Casual Listener
  • Steps to reproduce: 1. Open Spotify 2. Open keyboard viewer. The steps are in https://discussions.apple.com/message/16679941#message16679941 3. Press F4 key either via "fn + F4 on the touchbar" or...
  • Melody
  • Community Manager
  • 9651 Views
  • 52 comments
  • 18 likes
  • Closed
  • 9651 Views
  • 52 comments
  • 18 votes

Samsung Gear Fit 2 Pro Offline play is incredibly buggy

I just purchased the Samsung Gear Fit 2 Pro.Soley to use the Spotify on runs and leave my phone.I log into the stream wifi. Download my playlists.All the songs on the playlist have the green arrow.I turn on offline play in the settings.Below are the ...

  • Casual Listener
  • I just purchased the Samsung Gear Fit 2 Pro. Soley to use the Spotify on runs and leave my phone. I log into the stream wifi.  Download my playlists. All the songs on the playlist have the g...
  • Alfredo
  • Roadie
  • 6777 Views
  • 26 comments
  • 17 likes
  • Closed
  • 6777 Views
  • 26 comments
  • 17 votes

Spotify Connect shuffling not working at all

Device: Android device and Windows PC Operating System Version: Windows 8 for PC and KitKat for AndroidSpotify Version: Latest Version 1.0.24.104.g92a22684Description: It seems to me that whenever I start a shuffle on my phone and transfer to play on...

  • Regular
  •    Device: Android device and Windows PC   Operating System Version:  Windows 8 for PC and KitKat for Android Spotify Version:  Latest Version 1.0.24.104.g92a226...
  • rockerjd
  • Newbie
  • 1821 Views
  • 16 comments
  • 17 likes
  • Connect
    shuffle
  • Closed
  • 1821 Views
  • 16 comments
  • 17 votes

[ERROR] Can't play current track

Thread #1 #2 #3 Device: Windows / OSX Operating System Version: Windows 7 Spotify Version: 1.0.15.133 and more Description: Music will stop playing with the "Can't play the current track" error message. If you dismiss the message, music will not resu...

  • Community Legend
  • Thread #1 #2 #3 Device: Windows / OSX   Operating System Version: Windows 7   Spotify Version:  1.0.15.133 and more   Description:   Music will sto...
  • cbujak
  • Newbie
  • 42742 Views
  • 278 comments
  • 16 likes
  • Desktop
    Mac
    Windows
  • Closed
  • 42742 Views
  • 278 comments
  • 16 votes

Web player stuck on ad

Spotify web player suddenly stuck on an ad on Google Chrome since 3 days. Tried to reload, sign out, then deleted cookies, cache, history, opened it in an incognito page, logged on different browsers (safari, firefox) and machine but everytime I log ...

  • Casual Listener
  • Spotify web player suddenly stuck on an ad on Google Chrome since 3 days. Tried to reload, sign out, then deleted cookies, cache, history, opened it in an incognito page, logged on different browsers...
  • Gottabmxd
  • Newbie
  • 11205 Views
  • 61 comments
  • 15 likes
  • advert
    stuck
    Web Player
  • Closed
  • 11205 Views
  • 61 comments
  • 15 votes

Recently played artists

I just opened Spotify to see that all my recently played artists have gone apart from 2, and 3 others have been added. All of which are artists I strongly dislike and have never listened to. One of these artists is PWR BTTM. I would really like to re...

  • Casual Listener
  • I just opened Spotify to see that all my recently played artists have gone apart from 2, and 3 others have been added. All of which are artists I strongly dislike and have never listened to. One of t...
  • JuanSebastian
  • Roadie
  • 669 Views
  • 18 comments
  • 15 likes
  • Closed
  • 669 Views
  • 18 comments
  • 15 votes

Wrong Title when playing in car over A2DP

Since the last update my car system gets the wrong title information: First track - correct titleSecond track - title of firstThird track - title of secondfourth track - title of thirdand so on please repair!

  • Casual Listener
  • Since the last update my car system gets the wrong title information:   First track - correct title Second track - title of first Third track - title of second fourth track - title of ...
  • Erika
  • Roadie
  • 2409 Views
  • 12 comments
  • 15 likes
  • Android
  • Closed
  • 2409 Views
  • 12 comments
  • 15 votes

Inbox/sharing with another user disappeared

My option to view my inbox and share music with another user was no longer available when I opened Spotify on my computer today... the "share" feature only offers the option to share with my followers, and the inbox icon is gone entirely. How do I fi...

  • Casual Listener
  • My option to view my inbox and share music with another user was no longer available when I opened Spotify on my computer today... the "share" feature only offers the option to share with my follower...
  • ricrad
  • Newbie
  • 425 Views
  • 5 comments
  • 15 likes
  • Desktop
    Desktop Player
    Desktop Windows
    inbox
    share music
    share playlists
  • Closed
  • 425 Views
  • 5 comments
  • 15 votes

Web Player is stuck at Connecting to spotify stage

After working fine since getting the Chromebook a year ago, today the web player won't connect to Spotify. I've cleared my cache, deleted cookies, logged in and out, restarted the browser and it still wont connect. Help needed.

  • Gig Goer
  • After working fine since getting the Chromebook a year ago, today the web player won't connect to Spotify.   I've cleared my cache, deleted cookies, logged in and out, restarted the browser an...
  • Hubo
  • Spotify Star
  • 979 Views
  • 10 comments
  • 15 likes
  • Web Player
  • Closed
  • 979 Views
  • 10 comments
  • 15 votes

"This house is not for sale" album incomplete?

I want to listen to Bon Jovi's new album "This house is not for sale", but it seems like the album is not complete on Spotify - only the single shows up.

  • Casual Listener
  • I want to listen to Bon Jovi's new album "This house is not for sale", but it seems like the album is not complete on Spotify - only the single shows up.
  • Mara_F
  • Roadie
  • 2735 Views
  • 22 comments
  • 15 likes
  • Closed
  • 2735 Views
  • 22 comments
  • 15 votes

Pixel XL widget and Bluetooth control

There's an issue using the widget, pull down menu, and external Bluetooth controls like a steering wheel skip. All just on the Google pixel XL.

  • Casual Listener
  • There's an issue using the widget, pull down menu, and external Bluetooth controls like a steering wheel skip. All just on the Google pixel XL.
  • Beckkate
  • Newbie
  • 1765 Views
  • 43 comments
  • 15 likes
  • Android
    Google pixel XL
  • Closed
  • 1765 Views
  • 43 comments
  • 15 votes

Ads breaking play/pause

Spotify desktop, OSX 10.11.5, iMac (27-inch, Late 2013) When an ad plays the song timer freezes to the full length of the ad (e.g. 30s) and doesn't clear when next song comes up. In the place of the album cover and name of the current song are the on...

  • Casual Listener
  • Spotify desktop, OSX 10.11.5, iMac (27-inch, Late 2013)   When an ad plays the song timer freezes to the full length of the ad (e.g. 30s) and doesn't clear when next song comes ...
  • jh2c5_j-3q4va
  • Newbie
  • 6527 Views
  • 129 comments
  • 15 likes
  • Desktop
    Mac
  • Closed
  • 6527 Views
  • 129 comments
  • 15 votes

Can´t remove playlist picture

I want to remove a playlist picture and go back to the 4-picture covers that I had before, but it doesn´t seem to work. I can replace the picture, but not remove it to the former status. Everytime I open Spotify (or log in) the picture that I tried t...

  • Casual Listener
  • I want to remove a playlist picture and go back to the 4-picture covers that I had before, but it doesn´t seem to work. I can replace the picture, but not remove it to the former status. Everytime I ...
  • Erika
  • Roadie
  • 10797 Views
  • 3 comments
  • 14 likes
  • Windows
  • Closed
  • 10797 Views
  • 3 comments
  • 14 votes

Music won't play on open.spotify.com

When I go onto play.spotify.com it redirects me to open.spotify.com I understand that this may be a new version, and I am okay with that. Yet, whenever I press to play a song, not only does that song not play, but the time does not move at all. Then,...

  • Casual Listener
  • When I go onto play.spotify.com it redirects me to open.spotify.com I understand that this may be a new version, and I am okay with that. Yet, whenever I press to play a song, not only does that ...
  • deejay2017
  • Newbie
  • 2218 Views
  • 43 comments
  • 14 likes
  • problem
  • Closed
  • 2218 Views
  • 43 comments
  • 14 votes

[Android] Music Stops Playing after Several Tracks

Thread: 635330, Description: The android application stops playing after several tracks. To reproduce: Seems to randomly occur on both premium and free playback. It is suspected the issue on free playback may be when the application tries to load a c...

  • Community Legend
  • Thread: 635330,  Description: The android application stops playing after several tracks.   To reproduce: Seems to randomly occur on both premium and free playback. It is...
  • Steph_B
  • Roadie
  • 24560 Views
  • 176 comments
  • 13 likes
  • Android
    Free
    playback
    Premium
    stops playing
  • Closed
  • 24560 Views
  • 176 comments
  • 13 votes

Env: prod