Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Spotify takes over bluetoth

I listen to audio books every day in the car on my way to and home from the work and the book-app (Storytel) on my phone connects through bluetoth to the car. The problem that started just recently is that the Spotify-app on my phone allways starts w...

  • Casual Listener
  • I listen to audio books every day in the car on my way to and home from the work and the book-app (Storytel) on my phone connects through bluetoth to the car. The problem that started just recently i...
  • Aaronburp
  • Newbie
  • 781 Views
  • 10 comments
  • 0 likes
  • Closed
  • 781 Views
  • 10 comments
  • 0 votes

Repeat button blinks when toggled off

Clicking on the "Disable 1 track loop" button makes the green circle blink twice. Why is it a bug: - Disabling the same option on a web player doesn't make double blinking. neither disabling the shuffle option. The general scheme is that the dot just...

  • Casual Listener
  • Clicking on the "Disable 1 track loop" button makes the green circle blink twice.   Why is it a bug: - Disabling the same option on a web player doesn't make double blinking. neither disab...
  • Guido
  • Spotify Legend
  • 1190 Views
  • 6 comments
  • 0 likes
  • Desktop
  • Closed
  • 1190 Views
  • 6 comments
  • 0 votes

Pixel 3 USB-C headphones skip function not working

PlanPremiumCountryUS DevicePixel 3Operating SystemAndroid 9 My Question or IssueDouble-clicking the pause/play button on the headphones to skip a song does not work. All other functions pause, play, volume work. I'm using the USB-C headphones that ca...

  • Casual Listener
  • Plan Premium Country US  Device Pixel 3 Operating System Android 9   My Question or Issue Double-clicking the pause/play button on the headphones to skip a song does not work. All...
  • rkw0k
  • Casual Listener
  • 11791 Views
  • 31 comments
  • 27 likes
  • Closed
  • 11791 Views
  • 31 comments
  • 27 votes

Shuffle keeps playing songs twice in a row. It's so annoying!

From searching the web, it looks like this problem has been around for years without being fixed. Nearly every time I shuffle my library, Spotify starts playing each track twice in a row, which gets extremely annoying. A solution would be nice.

  • Casual Listener
  • From searching the web, it looks like this problem has been around for years without being fixed. Nearly every time I shuffle my library, Spotify starts playing each track twice in a row, which gets ...
  • hadagaj
  • Regular
  • 2244 Views
  • 4 comments
  • 3 likes
  • Closed
  • 2244 Views
  • 4 comments
  • 3 votes

Android Auto Playlist Queue

At the moment you can only see approx 30 songs (when scrolling) from a given playlist, even when you are parked. Google Music allows you to see all of your playlist when you are parked. You can see all of your playlists when parked, surely you should...

  • Music Fan
  • At the moment you can only see approx 30 songs (when scrolling) from a given playlist, even when you are parked.  Google Music allows you to see all of your playlist when you are parked.  ...
  • sasmedia
  • Regular
  • 3314 Views
  • 16 comments
  • 12 likes
  • Android
    android auto
  • Closed
  • 3314 Views
  • 16 comments
  • 12 votes

Embed URL (Spotify Music Player) for Facebook not working.

Hey guys, I have a problem when trying to share my post on facebook via my fan page (https://open.spotify.com/track/6LRZszsf07hatxdWzg7dKf). I've manage to post the original post on my facebook fan page and it turned out like this: See the thing is t...

Screen Shot 2017-04-01 at 6.35.57 pm.png Screen Shot 2017-04-01 at 6.34.18 pm.png
  • Casual Listener
  • Hey guys,    I have a problem when trying to share my post on facebook via my fan page (https://open.spotify.com/track/6LRZszsf07hatxdWzg7dKf). I've manage to post the original post on my...
  • WJefferson
  • Visitor
  • 1697 Views
  • 4 comments
  • 0 likes
  • Web Player
  • Closed
  • 1697 Views
  • 4 comments
  • 0 votes

link of copied playlist has the wrong image

Hey, I made a playlist i wanted to share with some friends on facebook. I sucessfully changed the image in spotify, but whenever i copy this link and post it in fb it shows a wrong image and a false description of the playlist.The songs shown in the ...

  • Casual Listener
  • Hey,  I made a playlist i wanted to share with some friends on facebook. I sucessfully changed the image in spotify, but whenever i copy this link and post it in fb it shows a wrong image and a...
  • booking100stars
  • Visitor
  • 1721 Views
  • 7 comments
  • 1 likes
  • iOS
  • Closed
  • 1721 Views
  • 7 comments
  • 1 votes

Infected Web Resource Detected (by Bitdefender Anti-virus)

Hi there, last couple of days my AV software is reporting the below.... It seems as though Spotify is calling an iffy webpage? Posting it here to make sure people at Spotify were aware. ThxSteve

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  • Casual Listener
  • Hi there, last couple of days my AV software is reporting the below....   It seems as though Spotify is calling an iffy webpage? Posting it here to make sure people at Spotify were ...
  • kasperskyhelps
  • Casual Listener
  • 2028 Views
  • 7 comments
  • 3 likes
  • Desktop
    Windows
  • Closed
  • 2028 Views
  • 7 comments
  • 3 votes

Playlist Download Stuck on 'Waiting'

My larger playlists never fully download - they get stuck on 'Waiting'. Is there any way to see what tracks it's getting stuck on without re-adding each song one by one?

  • Regular
  • My larger playlists never fully download - they get stuck on 'Waiting'. Is there any way to see what tracks it's getting stuck on without re-adding each song one by one?
  • Curtis1990
  • Visitor
  • 4068 Views
  • 20 comments
  • 12 likes
  • Desktop
    Mac
  • Closed
  • 4068 Views
  • 20 comments
  • 12 votes

Discover Error

Discover won't load I get a "Error, Failed to Load"

  • Visitor
  • Discover won't load I get a "Error, Failed to Load"
  • itreadwell
  • Newbie
  • 7509 Views
  • 17 comments
  • 10 likes
  • Desktop
  • Closed
  • 7509 Views
  • 17 comments
  • 10 votes

Wont pause in car Bluetooth

My spotify wont pause at all when connected to my ford Mondeo over Bluetooth

  • Casual Listener
  • My spotify wont pause at all when connected to my ford Mondeo over Bluetooth
  • hemppainen
  • Regular
  • 1220 Views
  • 7 comments
  • 1 likes
  • Closed
  • 1220 Views
  • 7 comments
  • 1 votes

Top played showing <1000

I think this starting happening 2-3 weeks ago. Maybe longer. On BOTH Android, and PC when I view an artist's profile it shows their top songs, but shows the listen counts as "<1000". Any idea how to fix it?

  • Regular
  • I think this starting happening 2-3 weeks ago. Maybe longer. On BOTH Android, and PC when I view an artist's profile it shows their top songs, but shows the listen counts as "<1000".   Any ...
  • Sunanme
  • Visitor
  • 1551 Views
  • 6 comments
  • 0 likes
  • Android
    Desktop
  • Closed
  • 1551 Views
  • 6 comments
  • 0 votes

Macbook crashes when I launch Spotify desktop

Device: Macbook Pro Retina Late 2013 Operating System Version: OS X 10.11.3 Spotify Version: Latest. Can't start it to check. Description: My whole MacBook crashes when I start the Spotify desktop app. I have uninstalled and reinstalled. After reinst...

  • Casual Listener
  • Device: Macbook Pro Retina Late 2013   Operating System Version: OS X 10.11.3   Spotify Version: Latest. Can't start it to check.   Description: My whole MacBook crashes when I s...
  • Megaduck
  • Newbie
  • 2870 Views
  • 23 comments
  • 1 likes
  • Desktop
    Mac
  • Closed
  • 2870 Views
  • 23 comments
  • 1 votes

Spotify desktop stuck after blank advert

Device: Windows Operating System Version:Windows 8 Spotify Version:1.0.19.106 Description: Blank 30 second advert prevents Spotify free application from continuing to play tracks after it. Stuck on the silent advert and will only go if close and reop...

  • Casual Listener
  • Device:  Windows   Operating System Version: Windows 8    Spotify Version: 1.0.19.106   Description:  Blank 30 second advert prevents Spotify free application ...
  • prayceemusic
  • Newbie
  • 21814 Views
  • 163 comments
  • 11 likes
  • Desktop
  • Closed
  • 21814 Views
  • 163 comments
  • 11 votes

[Chromecast] Visual information not being sent to monitor

Device: Nexus 5 Operating System Version: Android 6.1 Spotify Version: 5.1.0.849 Chromecast Firmware Version: 1.18.55065 Description: Spotify for Chromecast for all the time I owned Chromecast, shown a fancy list of previous, current and next track. ...

  • Community Legend
  • Device: Nexus 5   Operating System Version: Android 6.1   Spotify Version: 5.1.0.849 Chromecast Firmware Version: 1.18.55065   Description: Spotify for Chromecast ...
  • carelessb
  • Visitor
  • 2677 Views
  • 17 comments
  • 3 likes
  • Android
    chromecast
  • Closed
  • 2677 Views
  • 17 comments
  • 3 votes

Spotify Artist shows 0 streams after passing 1000 streams

Dear community, Our band ‘Sorry John’ recently released the single ‘Living on My Own’. Everything went fine and the 1000+ streams were coming closer. However, as soon as we surpassed the 1000 streams, Spotify Artist only shows that we have 0 stream a...

3F3D734C-4D01-48B6-8DFF-CF14377C5C35.png
  • Regular
  •   Dear community,   Our band ‘Sorry John’ recently released the single ‘Living on My Own’. Everything went fine and the 1000+ streams were coming closer. However, as soon as we surpassed...
  • CA64
  • Visitor
  • 11114 Views
  • 2 comments
  • 0 likes
  • Artist
  • Closed
  • 11114 Views
  • 2 comments
  • 0 votes

Don't Automatically Start a Radio Station After an Album/Playlist is done playing

In a recent change, when an album or playlist is done playing a radio station based on it automatically starts playing. This isn't optimal because often times I want to listen to a new album all the way through without having to stare at my phone to ...

  • Casual Listener
  • In a recent change, when an album or playlist is done playing a radio station based on it automatically starts playing. This isn't optimal because often times I want to listen to a new album all the ...
  • Nellimite
  • Newbie
  • 887 Views
  • 4 comments
  • 3 likes
  • Mobile
  • Closed
  • 887 Views
  • 4 comments
  • 3 votes

Song File stuck in local files

Device: windows Operating System Version: Windows 10 Spotify Version: 1.0.24.104.g92a22684 Description: I have a song stuck in my local files and cannot delete it or remove in any way. I also cannot find it on my computer since I deleted the entire a...

  • Casual Listener
  • Device: windows   Operating System Version: Windows 10   Spotify Version: 1.0.24.104.g92a22684   Description: I have a song stuck in my local files and cannot delete it or r...
  • joekeljos
  • Casual Listener
  • 924 Views
  • 3 comments
  • 1 likes
  • Desktop
  • Closed
  • 924 Views
  • 3 comments
  • 1 votes

Spotify Shuffle

One thing I love about spotify is being able to go to an Artist that I may have only heard a little bit of and being able to discover their entire discrography. A great way to do this is to just shuffle the artist. What I don't understand and my bigg...

  • Casual Listener
  • One thing I love about spotify is being able to go to an Artist that I may have only heard a little bit of and being able to discover their entire discrography. A great way to do this is to just shuf...
  • tegpac
  • Newbie
  • 1068 Views
  • 3 comments
  • 0 likes
  • shuffle
  • Closed
  • 1068 Views
  • 3 comments
  • 0 votes

Spotify force closing when offline (Android)

After the "Daily Mix" feature was released, the Android app has been crashing when I attempt to access the "Your Music" screen without being connected to the internet. I have linked to a forum thread where other users are experiencing the same issue....

  • Gig Goer
  • After the "Daily Mix" feature was released, the Android app has been crashing when I attempt to access the "Your Music" screen without being connected to the internet. I have linked to a forum thread...
  • finolab
  • Newbie
  • 4654 Views
  • 25 comments
  • 26 likes
  • Android
  • Closed
  • 4654 Views
  • 25 comments
  • 26 votes