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Ongoing Issues

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Forum Posts

Friend Feed Not Loading

On all of my devices, the friend feed will not load and Spotify gives me the error message, "Hmm, the friend feed failed to load, Try Again".This issue has been going on for a month now and I have a very strong internet connection. I have tried reins...

  • Visitor
  • On all of my devices, the friend feed will not load and Spotify gives me the error message, "Hmm, the friend feed failed to load, Try Again". This issue has been going on for a month now and I have ...
  • melvinmajor
  • Newbie
  • 443 Views
  • 3 comments
  • 3 likes
  • Friend Feed
  • Case Closed
  • 443 Views
  • 3 comments
  • 3 votes

Playlist Covers Not Appearing After Deleting Custom Covers

I really enjoy being able to add custom images as covers for some of my playlists, but I've recently found that if I add an image to a playlist, then remove it, the cover doesn't revert back to the 4-album collage it used to be, and instead just stay...

Before.png After.png Web Player.png
  • Casual Listener
  • I really enjoy being able to add custom images as covers for some of my playlists, but I've recently found that if I add an image to a playlist, then remove it, the cover doesn't revert back to the 4...
  • DJ_Fairwax
  • Newbie
  • 1589 Views
  • 10 comments
  • 4 likes
  • album art
    Desktop
    Mobile
  • Case Closed
  • 1589 Views
  • 10 comments
  • 4 votes

Daily Mix not changing/updating

Daily Mix seems more or less static and does not change/refresh with new artists. I have now for two weeks avoided artists in the Daily Mix and played other artists to force Spotify to update/change Daily Mix - but without any result - it is the same...

  • Regular
  • Daily Mix seems more or less static and does not change/refresh with new artists.  I have now for two weeks avoided artists in the Daily Mix and played other artists to force Spotify to update/...
  • capnJackSparrow
  • Newbie
  • 745 Views
  • 3 comments
  • 3 likes
  • Case Closed
  • 745 Views
  • 3 comments
  • 3 votes

Queue All Songs in a Playlist for Shuffle Play

This is a fairly straight forward issue and could be easily resolved. The queue in a shuffled playlist will only queue up about 80 - 100 songs and once they've played I have to shuffle it again and it queues up the same 80 - 100 tracks and leaves the...

  • Regular
  • This is a fairly straight forward issue and could be easily resolved. The queue in a shuffled playlist will only queue up about 80 - 100 songs and once they've played I have to shuffle it again and i...
  • mijas1999
  • Casual Listener
  • 964 Views
  • 2 comments
  • 2 likes
  • queue
    Shuffle in playlists
  • Case Closed
  • 964 Views
  • 2 comments
  • 2 votes

Search Engine broken! Can't find most of the profiles anymore.

I have problems with search engine. Can't find anymore profiles that has previously appeared on search result.Problem seems to related somehow to fact that it seems user profiles are showed as number identifiers instead of real names.Look here I know...

IMG_3502.PNG IMG_3503.PNG
  • Casual Listener
  • I have problems with search engine. Can't find anymore profiles that has previously appeared on search result. Problem seems to related somehow to fact that it seems user profiles are showed as nu...
  • sidney78
  • Newbie
  • 1567 Views
  • 13 comments
  • 7 likes
  • Not showing up
  • Case Closed
  • 1567 Views
  • 13 comments
  • 7 votes

UNBREAKABLE Soundtrack Playback Problem

I think you may need to re-upload your album for the soundtrack of UNBREAKABLE by James Newton Howard. Each track starts about a half-second late and the quality sounds oddly hissy.

  • Casual Listener
  • I think you may need to re-upload your album for the soundtrack of UNBREAKABLE by James Newton Howard. Each track starts about a half-second late and the quality sounds oddly hissy.
  • Hubo
  • Community Legend
  • 616 Views
  • 6 comments
  • 1 likes
  • Playback issue
  • Case Closed
  • 616 Views
  • 6 comments
  • 1 votes

Graphical Glitches on Desktop Client

Recently I have noticed some strange graphical glitches on the desktop version of Spotify on the Mac. I am running the latest version of the client and I am also on the latest version of MacOS 10.12.4 Sierra. Normally the graphical glitches aren't th...

  • Casual Listener
  • Recently I have noticed some strange graphical glitches on the desktop version of Spotify on the Mac. I am running the latest version of the client and I am also on the latest version of MacOS 10.12....
  • lpryrvw7uh8edjz
  • Newbie
  • 2225 Views
  • 22 comments
  • 1 likes
  • Desktop
    Glitch
    Mac
  • Case Closed
  • 2225 Views
  • 22 comments
  • 1 votes

No way to turn off LastFM scrobbling in app. It turns back on.

I'm facing this problem after I turned off LastFM scrobbling in Spotify App settings. I downloaded 3rd party app for scrobbling so I didn't need it scrobbling twice. I turned off scrobbling, but it keeps turning back on AND after every song I have a ...

  • Visitor
  • I'm facing this problem after I turned off LastFM scrobbling in Spotify App settings. I downloaded 3rd party app for scrobbling so I didn't need it scrobbling twice. I turned off scrobbling, but it k...
  • Orama
  • Newbie
  • 1030 Views
  • 5 comments
  • 1 likes
  • Android
    Mobile
  • Case Closed
  • 1030 Views
  • 5 comments
  • 1 votes

Album year documented wrong

Hey there people, I came across a little issue and I don't know where else to report it than here:I was listening to the band Negura Bunget, when I saw that the release year of the album "OM" was wrong. Spotify says it's released in 2003 while it's r...

  • Regular
  • Hey there people,   I came across a little issue and I don't know where else to report it than here: I was listening to the band Negura Bunget, when I saw that the release year of the album "...
  • Gijsvdv
  • Regular
  • 387 Views
  • 2 comments
  • 0 likes
  • Releasedate
  • Case Closed
  • 387 Views
  • 2 comments
  • 0 votes

Crash directly on appstart

Hey guys, basically without any change to my Spotify or MacBook it's just always crashing on startup.Already followed the guide to "Reinstall Spotify on MacOsX" (published here),tried to additionally completely delete the app with "app cleaner" then ...

  • Casual Listener
  • Hey guys,    basically without any change to my Spotify or MacBook it's just always crashing on startup. Already followed the guide to "Reinstall Spotify on MacOsX" (published here), tr...
  • musesum
  • Casual Listener
  • 298 Views
  • 6 comments
  • 0 likes
  • crash appstart direct app
  • Case Closed
  • 298 Views
  • 6 comments
  • 0 votes

The message body contains

I'm trying to post a new thread suggesting a fix on an artist's discography, but it's not letting me because "The message body contains *my whole post*, which is not permitted in this community". Any help?

  • Casual Listener
  • I'm trying to post a new thread suggesting a fix on an artist's discography, but it's not letting me because "The message body contains *my whole post*, which is not permitted in this community". Any...
  • Julian
  • Moderator
  • 883 Views
  • 7 comments
  • 1 likes
  • Case Closed
  • 883 Views
  • 7 comments
  • 1 votes

Can't access music videos/exclusive videos for Spotify.

I keep seeing artists making announcements of exclusive interviews and music videos being available on Spotify, however, I have no option to view videos under "Browse". My desktop and iPhone apps are all updated. I have a premium subscription. Is the...

  • Casual Listener
  • I keep seeing artists making announcements of exclusive interviews and music videos being available on Spotify, however, I have no option to view videos under "Browse". My desktop and iPhone apps are...
  • Hubo
  • Community Legend
  • 1672 Views
  • 8 comments
  • 0 likes
  • Desktop
    iOS
    Mac
    Videos
    Windows
  • Case Closed
  • 1672 Views
  • 8 comments
  • 0 votes

Keasbey Nights (Streetlight Manifesto album) playing wrong version of songs

The album Keasbey Nights was first released by Catch-22, then later Tomas Kalkony formed a new band, Streetlight Manifesto, and they re-recorded the full album and released it under the Streetlight Manifesto band name. Right now, when I play my favor...

  • Casual Listener
  • The album Keasbey Nights was first released by Catch-22, then later Tomas Kalkony formed a new band, Streetlight Manifesto, and they re-recorded the full album and released it under the Streetlight M...
  • btharveyku08
  • Newbie
  • 257 Views
  • 6 comments
  • 0 likes
  • Case Closed
  • 257 Views
  • 6 comments
  • 0 votes

Unable to download Spotify - error message Windows Store Installation found on my system

I have been using Spotify premium (downloaded on PC, Ipad and samsung phones), but it is no longer working on my PC. I have uninstalled, but on trying to re-install, i get an error message from Spotify Installer: "A Windows Store installation of Spot...

  • Casual Listener
  • I have been using Spotify premium (downloaded on PC, Ipad and samsung phones), but it is no longer working on my PC.  I have uninstalled, but on trying to re-install, i get an error message from...
  • ensta
  • Newbie
  • 1131 Views
  • 6 comments
  • 1 likes
  • Case Closed
  • 1131 Views
  • 6 comments
  • 1 votes

Spotify Web Player not working on Chromebook

Hi there, As of last week, about 90% of the time Spotify won't work on my Chromebook. I can log in fine, but when I click on a song, nothing happens. I know it's not any of my settings, because the same problem happens when I use incognito window. 10...

  • Casual Listener
  • Hi there,   As of last week, about 90% of the time Spotify won't work on my Chromebook. I can log in fine, but when I click on a song, nothing happens. I know it's not any of my settings, beca...
  • legacydomino13
  • Newbie
  • 5310 Views
  • 5 comments
  • 3 likes
  • chromebook
    Web Player
  • Case Closed
  • 5310 Views
  • 5 comments
  • 3 votes

window layout broken on living room pc with high dpi

The layout of the Spotify main window is broken on my configuration since the 1.0.75.483 update a week ago. The problem seems to relate to high dpi settings. The PC is a Windows 7 x86 Swedish version with all updates, Full HD screen (1920x1080) and C...

  • Regular
  • The layout of the Spotify main window is broken on my configuration since the 1.0.75.483 update a week ago. The problem seems to relate to high dpi settings. The PC is a Windows 7 x86 Swedish ve...
  • Alfredo
  • Roadie
  • 731 Views
  • 10 comments
  • 0 likes
  • Windows
  • Case Closed
  • 731 Views
  • 10 comments
  • 0 votes

CHANGE VOLUME STEP LEVEL USING HEOS WITH SPOTIFY

Yo rockstars, I am happily using Spotify Connect to steam audio to my HEOS speakers (from both the IOS and OSX apps). The only thing that bothers me is that the volume step level in your applications is configured to take *too big* steps when changin...

  • Casual Listener
  • Yo rockstars,   I am happily using Spotify Connect to steam audio to my HEOS speakers (from both the IOS and OSX apps). The only thing that bothers me is that the volume step level&n...
  • Alfredo
  • Roadie
  • 1207 Views
  • 1 comments
  • 19 likes
  • iOS
    Mac
  • Case Closed
  • 1207 Views
  • 1 comments
  • 19 votes

Using Spotify on iPhone and using Siri on Mac (with Spotify Open) stops music

I regularly work on my laptop while listening to music on my iPhone. Spotify is usually open on my Mac while I do this, but I am not listening to music from it.Because I'm using a Macbook Pro with the touchbar, there are many occassions where my fing...

  • Casual Listener
  • I regularly work on my laptop while listening to music on my iPhone. Spotify is usually open on my Mac while I do this, but I am not listening to music from it. Because I'm using a Macbook Pro wit...
  • FabianS_Bogota
  • Roadie
  • 710 Views
  • 4 comments
  • 0 likes
  • Desktop
  • Case Closed
  • 710 Views
  • 4 comments
  • 0 votes

New UI wont shuffle play my playlists

I logged out of my old account, and created a new one, and since then, every playlist i make wont play in shuffle on adroid. also the UI is just bad

  • Visitor
  • I logged out of my old account, and created a new one, and since then, every playlist i make wont play in shuffle on adroid.  also the UI is just bad
  • FabianS_Bogota
  • Roadie
  • 371 Views
  • 4 comments
  • 0 likes
  • Android
  • Case Closed
  • 371 Views
  • 4 comments
  • 0 votes

"Villains" album by QOTSA (Queens of the Stone Age) loses volume during "Un-Reborn Again"

Does anyone else notice that the version of the new Queens of the Stone Age album (Villains) loses half of its volume at the 4:26 mark of the 6th track, "Un-Reborn Again", and the volume/sound problems remain for the rest of the album? Check the trac...

  • Casual Listener
  • Does anyone else notice that the version of the new Queens of the Stone Age album (Villains) loses half of its volume at the 4:26 mark of the 6th track, "Un-Reborn Again", and the volume/sound proble...
  • ferhgozalo
  • Newbie
  • 374 Views
  • 4 comments
  • 0 likes
  • Case Closed
  • 374 Views
  • 4 comments
  • 0 votes