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Forum Posts

Unable to share music with friends

Recently I have found out that I am no longer able to share songs/albums/playlists with friends and my friends are unable to do so. Now, when I click 'Share' the only option is to post the song to all my followers, instead of messaging a friend a son...

  • Regular
  • Recently I have found out that I am no longer able to share songs/albums/playlists with friends and my friends are unable to do so. Now, when I click 'Share' the only option is to post the song to al...
  • bsalexan
  • Newbie
  • 7904 Views
  • 11 comments
  • 11 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
  • Closed
  • 7904 Views
  • 11 comments
  • 11 votes

Playlist Download Stuck on 'Waiting'

My larger playlists never fully download - they get stuck on 'Waiting'. Is there any way to see what tracks it's getting stuck on without re-adding each song one by one?

  • Regular
  • My larger playlists never fully download - they get stuck on 'Waiting'. Is there any way to see what tracks it's getting stuck on without re-adding each song one by one?
  • Curtis1990
  • Visitor
  • 5602 Views
  • 20 comments
  • 12 likes
  • Desktop
    Mac
  • Closed
  • 5602 Views
  • 20 comments
  • 12 votes

2018 Subaru Starlink not displaying iPhone Spotify Bluetooth

iPhone/iPad model - iPhone 6 LTEiOS version - 11.1Car Stereo model - STARLINK™ 6.2-inch Multimedia Error message(s), if anyMedia not displaying on bluetooth screen after the first song. Able to skip using wheel controls but Spotify not displaying in ...

  • Casual Listener
  • iPhone/iPad model - iPhone 6 LTE iOS version - 11.1 Car Stereo model - STARLINK™ 6.2-inch Multimedia  Error message(s), if any Media not displaying on bluetooth screen af...
  • Alfredo
  • Roadie
  • 4305 Views
  • 3 comments
  • 9 likes
  • Closed
  • 4305 Views
  • 3 comments
  • 9 votes

Hanging up on Roku

I have a Roku 3 and everything was working fine until a month ago, but now Spotify will play one or two songs in my playlist and then hang up and stop playing. Very annoying. I searched the forum and saw this was an issue that was happening a year ag...

  • Casual Listener
  • I have a Roku 3 and everything was working fine until a month ago, but now Spotify will play one or two songs in my playlist and then hang up and stop playing. Very annoying. I searched the forum and...
  • Jason
  • Spotify Legend
  • 4801 Views
  • 95 comments
  • 12 likes
  • roku
  • Closed
  • 4801 Views
  • 95 comments
  • 12 votes

Web app can't connect to Spotify

On chromebook, spotify web app (chromebook name for the web player) gets stuck at "connecting to Spotify"I've tried deleting all Spotify related cookies, uninstalling the web app and reinstalling, restarting the computer, changing the wireless networ...

  • Visitor
  • On chromebook, spotify web app (chromebook name for the web player) gets stuck at "connecting to Spotify" I've tried deleting all Spotify related cookies, uninstalling the web app and reinstalling, ...
  • modelt_1000
  • Regular
  • 2913 Views
  • 36 comments
  • 11 likes
  • Web Player
  • Closed
  • 2913 Views
  • 36 comments
  • 11 votes

Web player dislike button in radio doesn't work

Hello! A user noticed that dislike button in radio station doesn't work for web player. It doesn't work for me neither. However, it does work in desktop and android verions of Spotify. I hope you can fix it as soon as possible Thank you, Jose.

  • Spotify Star
  • Spotify Star
  • Hello!   A user noticed that dislike button in radio station doesn't work for web player. It doesn't work for me neither. However, it does work in desktop and android verions of Spotify. I hop...
  • Katerina
  • Spotify Legend
  • 3072 Views
  • 8 comments
  • 7 likes
  • Web Player
  • Closed
  • 3072 Views
  • 8 comments
  • 7 votes

Web Player Not Working

Many users have been having an issue with the web player not working. They have reported on the following: Browsers: Chrome, Firefox OS's Windows, Linux, Red Hat and Ubuntu Not sure if this is an known issue, aplogies if this has been duplicated.

  • Community Legend
  • Many users have been having an issue with the web player not working.   They have reported on the following:   Browsers: Chrome, Firefox   OS's Windows, Linux, Red Hat ...
  • dmarquiegui
  • Newbie
  • 4488 Views
  • 6 comments
  • 10 likes
  • issue
    Linux
    WebPlayer
    Windows
  • Closed
  • 4488 Views
  • 6 comments
  • 10 votes

Student Discount verification not working

Updated 4/23/2017 Hello everyone, We are seeing a lot of reports that the student discount verification is not working. There are two issues related to this: 1. The student discount page is not directing users to their school's login portal. This is ...

School Portal.png You have already redeemed this offer.png
  • Roadie
  • Updated 4/23/2017   Hello everyone,   We are seeing a lot of reports that the student discount verification is not working.    There are two issues related to this: ...
  • Jack
  • Roadie
  • 14217 Views
  • 7 comments
  • 10 likes
  • Desktop
    student discount
  • Closed
  • 14217 Views
  • 7 comments
  • 10 votes

Alexa plays all playlists in shuffle mode

Recently my Alexa always plays playlists in shuffle mode. I have Premium and have set Spotify as default in Alexa App. One the first song plays I can press the two twisted arrows bottom left and it turns off shuffle mode but the next time I request t...

  • Visitor
  • Recently my Alexa always plays playlists in shuffle mode.  I have Premium and have set Spotify as default in Alexa App.   One the first song plays I can press the two twisted arrows ...
  • ZullyB
  • Roadie
  • 1950 Views
  • 10 comments
  • 8 likes
  • Shuffle Mode
  • Closed
  • 1950 Views
  • 10 comments
  • 8 votes

Playlist description won’t save

I put a description on each of my playlists and every time I open the app or desktop version on my Mac, it doesn’t save at all. I’ve tried numerous times to input it but once I close and open it back it’s not there

  • Casual Listener
  • I put a description on each of my playlists and every time I open the app or desktop version on my Mac, it doesn’t save at all. I’ve tried numerous times to input it but once I close and open it back...
  • Alfredo
  • Roadie
  • 387 Views
  • 2 comments
  • 8 likes
  • Desktop
    iOS
    playlist description
  • Closed
  • 387 Views
  • 2 comments
  • 8 votes

New spotify web player severely broken

open.spotify.com has never worked on my computer. When it automatically updated from the old web player in 2016, it never played music and instead only displayed an error message telling me to reload. A couple months after this update, it miraculousl...

  • Casual Listener
  • open.spotify.com has never worked on my computer. When it automatically updated from the old web player in 2016, it never played music and instead only displayed an error message telling me to reload...
  • Hubo
  • Community Legend
  • 910 Views
  • 12 comments
  • 10 likes
  • Web Player
    Windows
  • Closed
  • 910 Views
  • 12 comments
  • 10 votes

Google Home and Chromecast not appearing on Spotify Connect or Device List

Google Home and Google Chromecast dont show devices available to connect to, only occasionally. It's not an issue with the Google Home or Chromecast because the devices appear in other apps for casting audio. (YouTube, Soundcloud) Only Spotify has is...

  • Casual Listener
  • Google Home and Google Chromecast dont show devices available to connect to, only occasionally. It's not an issue with the Google Home or Chromecast because the devices appear in other apps for casti...
  • Leo
  • Spotify
  • 2289 Views
  • 6 comments
  • 9 likes
  • cast
    chromecast
    Desktop
    Google Home
    Mobile
    Wifi Casting
  • Closed
  • 2289 Views
  • 6 comments
  • 9 votes

Ford Sync doesnt detect Spotify

Samsung Galaxy S7 will not detect Spotify while searching for a new application in Sync (Note : I am parked and I'very reset my phone and reinstalled the app)

  • Casual Listener
  • Samsung Galaxy S7 will not detect Spotify while searching for a new application in Sync (Note : I am parked and I'very reset my phone and reinstalled the app)
  • mescsaad
  • Newbie
  • 969 Views
  • 18 comments
  • 10 likes
  • Closed
  • 969 Views
  • 18 comments
  • 10 votes

384Khz 32bit Samplerate doesnt work

So I´ve bought me a new Soundcard (Creative Soundblaster X AE-5) and when im switching the card to the Direct Mode and set the Samplerate to the maximum of 384Khz and 32Bit, Spotify skipping songs forever and I dont get any audio with Spotify. When I...

  • Regular
  • So I´ve bought me a new Soundcard (Creative Soundblaster X AE-5) and when im switching the card to the Direct Mode and set the Samplerate to the maximum of 384Khz and 32Bit, Spotify skipping songs fo...
  • Erika
  • Roadie
  • 1337 Views
  • 2 comments
  • 8 likes
  • bug
    Windows
  • Closed
  • 1337 Views
  • 2 comments
  • 8 votes

Spotify desktop stuck after blank advert

Device: Windows Operating System Version:Windows 8 Spotify Version:1.0.19.106 Description: Blank 30 second advert prevents Spotify free application from continuing to play tracks after it. Stuck on the silent advert and will only go if close and reop...

  • Casual Listener
  • Device:  Windows   Operating System Version: Windows 8    Spotify Version: 1.0.19.106   Description:  Blank 30 second advert prevents Spotify free application ...
  • prayceemusic
  • Newbie
  • 23172 Views
  • 163 comments
  • 12 likes
  • Desktop
  • Closed
  • 23172 Views
  • 163 comments
  • 12 votes

Chromecast Audio disconnects after 1 minute

I have been using Spotify on iOS 6 with a pair of Chromecast Audios for a few months with great success. This week, I can still see and connect to the Chromecast Audios, but after one minute, Spotify disconnects from the CCAs and pauses the stream. I...

  • Casual Listener
  • I have been using Spotify on iOS 6 with a pair of Chromecast Audios for a few months with great success. This week, I can still see and connect to the Chromecast Audios, but after one minute, Spotify...
  • MaryC1
  • Spotify Legend
  • 1719 Views
  • 16 comments
  • 10 likes
  • chromecast audio
    iOS
  • Closed
  • 1719 Views
  • 16 comments
  • 10 votes

Volvo Sensus Connect problem with player

Hi, I drive a Volvo V60 from 2015 with Sensus Connect. Playing spotify in the car from my iPhone has worked really good since the 7.8.0 update. Normally when I listen to musik I can see what's played on my screen in the car.My issue is that if I am l...

  • Casual Listener
  • Hi,   I drive a Volvo V60 from 2015 with Sensus Connect. Playing spotify in the car from my iPhone has worked really good since the 7.8.0 update.   Normally when I listen to musik I can...
  • Jack
  • Roadie
  • 9647 Views
  • 76 comments
  • 9 likes
  • iOS
  • Closed
  • 9647 Views
  • 76 comments
  • 9 votes

Discover Error

Discover won't load I get a "Error, Failed to Load"

  • Visitor
  • Discover won't load I get a "Error, Failed to Load"
  • itreadwell
  • Newbie
  • 7769 Views
  • 17 comments
  • 10 likes
  • Desktop
  • Closed
  • 7769 Views
  • 17 comments
  • 10 votes

MetaData Problem with iPhone App on Honda Car Displays

This isn't just for Honda, but all cars from the look of it. The Spotify app is quite terrible in displaying metadata correctly or consistently, now even more so with iOS 10.0.1. Earlier, with 9.3.5 and prior, it was inconsistent in showing metadata/...

  • Visitor
  • This isn't just for Honda, but all cars from the look of it. The Spotify app is quite terrible in displaying metadata correctly or consistently, now even more so with iOS 10.0.1. Earlier, with 9.3.5 ...
  • Jack
  • Roadie
  • 8912 Views
  • 80 comments
  • 10 likes
  • bad UI UX user flow
    badly built app
    iOS
    metadata
    metadata problem
  • Closed
  • 8912 Views
  • 80 comments
  • 10 votes

How to remove google home from account

Recently I was at a party and let an old friend connect my Premium to her Google Home, now they won't stop using it, I can't listen to music at the same time they want to and they refuse to disconnect the device themselves. I've tried everything I ca...

  • Casual Listener
  • Recently I was at a party and let an old friend connect my Premium to her Google Home, now they won't stop using it, I can't listen to music at the same time they want to and they refuse to disconnec...
  • William_13
  • Gig Goer
  • 25148 Views
  • 2 comments
  • 7 likes
  • Closed
  • 25148 Views
  • 2 comments
  • 7 votes