Ongoing Issues

Marantz M-CR610 Won't Connect (22.10.2016)

Trying to logon from my Marantz M-CR610 today, and nothing is happening. Asking for Login and Password which I've entered, then says 'Loading' but after a minute the SPOTIFY logo comes up again, and the usual "INTRODUCING YOUR MARANTZ WITH SPOTIFY" m...

mea35833
Casual Listener
Trying to logon from my Marantz M-CR610 today, and nothing is happening. Asking for Login and Password which I've entered, then says 'Loading' but after a minute the SPOTIFY logo comes up again, and ...
2016-10-22 4:28:00 PM
2018-03-19 11:37:34 PM
nujteel
Newbie
3548 Views
49 comments
12 likes
Marantz
Closed

3548 Views
49 comments
12 votes

Playlist Download Stuck on 'Waiting'

My larger playlists never fully download - they get stuck on 'Waiting'. Is there any way to see what tracks it's getting stuck on without re-adding each song one by one?

grandslamhead
Regular
My larger playlists never fully download - they get stuck on 'Waiting'. Is there any way to see what tracks it's getting stuck on without re-adding each song one by one?
2016-10-04 3:18:56 AM
2019-09-18 9:34:21 PM
Curtis1990
Visitor
5421 Views
20 comments
12 likes
Desktop
Mac
Closed

5421 Views
20 comments
12 votes

2018 Subaru Starlink not displaying iPhone Spotify Bluetooth

iPhone/iPad model - iPhone 6 LTEiOS version - 11.1Car Stereo model - STARLINK™ 6.2-inch Multimedia Error message(s), if anyMedia not displaying on bluetooth screen after the first song. Able to skip using wheel controls but Spotify not displaying in ...

p8iepie
Casual Listener
iPhone/iPad model - iPhone 6 LTE iOS version - 11.1 Car Stereo model - STARLINK™ 6.2-inch Multimedia Error message(s), if any Media not displaying on bluetooth scr...
2017-11-06 10:12:48 PM
2017-11-21 2:50:18 AM
Alfredo
Roadie
4173 Views
3 comments
9 likes
Closed

4173 Views
3 comments
9 votes

Web player dislike button in radio doesn't work

Hello! A user noticed that dislike button in radio station doesn't work for web player. It doesn't work for me neither. However, it does work in desktop and android verions of Spotify. I hope you can fix it as soon as possible Thank you, Jose.

Jose_M
Spotify Star
Hello! A user noticed that dislike button in radio station doesn't work for web player. It doesn't work for me neither. However, it does work in desktop and android verions of Spotify. I hop...
2018-08-09 3:36:33 PM
2018-11-22 10:45:47 AM
Katerina
Spotify Legend
3025 Views
8 comments
7 likes
Web Player
Closed

3025 Views
8 comments
7 votes

Hanging up on Roku

I have a Roku 3 and everything was working fine until a month ago, but now Spotify will play one or two songs in my playlist and then hang up and stop playing. Very annoying. I searched the forum and saw this was an issue that was happening a year ag...

swedishcowbpy
Casual Listener
I have a Roku 3 and everything was working fine until a month ago, but now Spotify will play one or two songs in my playlist and then hang up and stop playing. Very annoying. I searched the forum and...
2016-08-28 4:22:47 PM
2017-04-14 5:39:08 PM
Jason
Spotify Legend
4329 Views
95 comments
12 likes
roku
Closed

4329 Views
95 comments
12 votes

Web app can't connect to Spotify

On chromebook, spotify web app (chromebook name for the web player) gets stuck at "connecting to Spotify"I've tried deleting all Spotify related cookies, uninstalling the web app and reinstalling, restarting the computer, changing the wireless networ...

user-removed
Visitor
On chromebook, spotify web app (chromebook name for the web player) gets stuck at "connecting to Spotify" I've tried deleting all Spotify related cookies, uninstalling the web app and reinstalling, ...
2016-12-30 6:55:39 AM
2017-05-03 3:35:33 PM
modelt_1000
Regular
2526 Views
36 comments
11 likes
Web Player
Closed

2526 Views
36 comments
11 votes

Alexa plays all playlists in shuffle mode

Recently my Alexa always plays playlists in shuffle mode. I have Premium and have set Spotify as default in Alexa App. One the first song plays I can press the two twisted arrows bottom left and it turns off shuffle mode but the next time I request t...

user-removed
Visitor
Recently my Alexa always plays playlists in shuffle mode. I have Premium and have set Spotify as default in Alexa App. One the first song plays I can press the two twisted arrows ...
2018-02-17 12:17:20 AM
2018-03-01 1:08:32 PM
ZullyB
Roadie
1855 Views
10 comments
8 likes
Shuffle Mode
Closed

1855 Views
10 comments
8 votes

Playlist description won’t save

I put a description on each of my playlists and every time I open the app or desktop version on my Mac, it doesn’t save at all. I’ve tried numerous times to input it but once I close and open it back it’s not there

shanrefumanta
Casual Listener
I put a description on each of my playlists and every time I open the app or desktop version on my Mac, it doesn’t save at all. I’ve tried numerous times to input it but once I close and open it back...
2018-02-16 8:25:09 PM
2018-02-25 7:33:55 PM
Alfredo
Roadie
376 Views
2 comments
8 likes
Desktop
iOS
playlist description
Closed

376 Views
2 comments
8 votes

Web Player Not Working

Many users have been having an issue with the web player not working. They have reported on the following: Browsers: Chrome, Firefox OS's Windows, Linux, Red Hat and Ubuntu Not sure if this is an known issue, aplogies if this has been duplicated.

Tom
Community Legend
Many users have been having an issue with the web player not working. They have reported on the following: Browsers: Chrome, Firefox OS's Windows, Linux, Red Hat ...
2017-04-20 9:53:00 PM
2017-06-30 3:19:06 PM
dmarquiegui
Newbie
4213 Views
6 comments
10 likes
issue
Linux
WebPlayer
Windows
Closed

4213 Views
6 comments
10 votes

Student Discount verification not working

Updated 4/23/2017 Hello everyone, We are seeing a lot of reports that the student discount verification is not working. There are two issues related to this: 1. The student discount page is not directing users to their school's login portal. This is ...

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MaryS
Roadie
Updated 4/23/2017 Hello everyone, We are seeing a lot of reports that the student discount verification is not working. There are two issues related to this: ...
2017-04-19 8:14:57 PM
2017-05-18 3:08:39 PM
Jack
Roadie
14083 Views
7 comments
10 likes
Desktop
student discount
Closed

14083 Views
7 comments
10 votes

New spotify web player severely broken

open.spotify.com has never worked on my computer. When it automatically updated from the old web player in 2016, it never played music and instead only displayed an error message telling me to reload. A couple months after this update, it miraculousl...

freemtrey
Casual Listener
open.spotify.com has never worked on my computer. When it automatically updated from the old web player in 2016, it never played music and instead only displayed an error message telling me to reload...
2017-04-10 2:47:30 AM
2017-04-11 2:24:27 PM
Hubo
Community Legend
851 Views
12 comments
10 likes
Web Player
Windows
Closed

851 Views
12 comments
10 votes

Google Home and Chromecast not appearing on Spotify Connect or Device List

Google Home and Google Chromecast dont show devices available to connect to, only occasionally. It's not an issue with the Google Home or Chromecast because the devices appear in other apps for casting audio. (YouTube, Soundcloud) Only Spotify has is...

dcbounds
Casual Listener
Google Home and Google Chromecast dont show devices available to connect to, only occasionally. It's not an issue with the Google Home or Chromecast because the devices appear in other apps for casti...
2017-08-10 5:05:02 PM
2017-08-18 1:13:59 PM
Leo
Spotify
2222 Views
6 comments
9 likes
cast
chromecast
Desktop
Google Home
Mobile
Wifi Casting
Closed

2222 Views
6 comments
9 votes

Ford Sync doesnt detect Spotify

Samsung Galaxy S7 will not detect Spotify while searching for a new application in Sync (Note : I am parked and I'very reset my phone and reinstalled the app)

BrickDog
Casual Listener
Samsung Galaxy S7 will not detect Spotify while searching for a new application in Sync (Note : I am parked and I'very reset my phone and reinstalled the app)
2016-12-01 7:21:38 AM
2018-02-04 9:17:13 PM
mescsaad
Newbie
884 Views
18 comments
10 likes
Closed

884 Views
18 comments
10 votes

384Khz 32bit Samplerate doesnt work

So I´ve bought me a new Soundcard (Creative Soundblaster X AE-5) and when im switching the card to the Direct Mode and set the Samplerate to the maximum of 384Khz and 32Bit, Spotify skipping songs forever and I dont get any audio with Spotify. When I...

enslaved2die
Regular
So I´ve bought me a new Soundcard (Creative Soundblaster X AE-5) and when im switching the card to the Direct Mode and set the Samplerate to the maximum of 384Khz and 32Bit, Spotify skipping songs fo...
2017-09-24 1:03:09 PM
2017-10-04 2:34:50 PM
Erika
Roadie
1253 Views
2 comments
8 likes
bug
Windows
Closed

1253 Views
2 comments
8 votes

Volvo Sensus Connect problem with player

Hi, I drive a Volvo V60 from 2015 with Sensus Connect. Playing spotify in the car from my iPhone has worked really good since the 7.8.0 update. Normally when I listen to musik I can see what's played on my screen in the car.My issue is that if I am l...

Ti4s
Casual Listener
Hi, I drive a Volvo V60 from 2015 with Sensus Connect. Playing spotify in the car from my iPhone has worked really good since the 7.8.0 update. Normally when I listen to musik I can...
2017-03-23 9:20:17 AM
2017-08-23 5:39:08 PM
Jack
Roadie
9146 Views
76 comments
9 likes
iOS
Closed

9146 Views
76 comments
9 votes

Chromecast Audio disconnects after 1 minute

I have been using Spotify on iOS 6 with a pair of Chromecast Audios for a few months with great success. This week, I can still see and connect to the Chromecast Audios, but after one minute, Spotify disconnects from the CCAs and pauses the stream. I...

jameshome
Casual Listener
I have been using Spotify on iOS 6 with a pair of Chromecast Audios for a few months with great success. This week, I can still see and connect to the Chromecast Audios, but after one minute, Spotify...
2016-10-15 12:35:32 AM
2016-11-13 10:32:30 PM
MaryC1
Spotify Legend
1605 Views
16 comments
10 likes
chromecast audio
iOS
Closed

1605 Views
16 comments
10 votes

How to remove google home from account

Recently I was at a party and let an old friend connect my Premium to her Google Home, now they won't stop using it, I can't listen to music at the same time they want to and they refuse to disconnect the device themselves. I've tried everything I ca...

Online_nost
Casual Listener
Recently I was at a party and let an old friend connect my Premium to her Google Home, now they won't stop using it, I can't listen to music at the same time they want to and they refuse to disconnec...
2018-02-11 3:12:32 PM
2018-02-19 1:37:32 PM
William_13
Gig Goer
24758 Views
2 comments
7 likes
Closed

24758 Views
2 comments
7 votes

Memory leak when adding local files leads to freeze and crash on Windows 10

Hi, I have this issue on three different machines (Lenovo, Dell, Surface Pro 4) all are suited to run Spotify (core i7/i5/m5). It occurs whether I use the Spotify Desktop app or install spotify via Windows store.When I add local files to the library,...

steffenms
Casual Listener
Hi, I have this issue on three different machines (Lenovo, Dell, Surface Pro 4) all are suited to run Spotify (core i7/i5/m5). It occurs whether I use the Spotify Desktop app or install spot...
2018-01-31 4:09:00 PM
2018-02-09 3:20:06 PM
MaríaCamila
Roadie
335 Views
2 comments
7 likes
Desktop Windows Bug Error
Windows
Windows 10
Closed

335 Views
2 comments
7 votes

Discover Error

Discover won't load I get a "Error, Failed to Load"

user-removed
Visitor
Discover won't load I get a "Error, Failed to Load"
2016-09-20 1:02:02 AM
2019-09-07 9:53:13 PM
itreadwell
Newbie
7618 Views
17 comments
10 likes
Desktop
Closed

7618 Views
17 comments
10 votes

MetaData Problem with iPhone App on Honda Car Displays

This isn't just for Honda, but all cars from the look of it. The Spotify app is quite terrible in displaying metadata correctly or consistently, now even more so with iOS 10.0.1. Earlier, with 9.3.5 and prior, it was inconsistent in showing metadata/...

user-removed
Visitor
This isn't just for Honda, but all cars from the look of it. The Spotify app is quite terrible in displaying metadata correctly or consistently, now even more so with iOS 10.0.1. Earlier, with 9.3.5 ...
2016-09-17 1:40:24 AM
2017-08-23 5:39:46 PM
Jack
Roadie
8515 Views
80 comments
10 likes
bad UI UX user flow
badly built app
iOS
metadata
metadata problem
Closed

8515 Views
80 comments
10 votes

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