Announcements

Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Song stops playing when it is 5 seconds left of the song FIXED Can be deleted

Device: Iphone 6 plus and desktop Operating System Version: Iphone 9.1 and Windows 7 Spotify Version: 1.0.16.104.g3b776c9e Description:Song stops playing when it is 5 seconds left of the songyou have to press play 3 times to get to finish or skip to ...

  • Casual Listener
  • Device: Iphone 6 plus and desktop   Operating System Version: Iphone 9.1 and Windows 7   Spotify Version: 1.0.16.104.g3b776c9e   Description: Song stops playing when it is ...
  • Dreadlord
  • Community Legend
  • 1635 Views
  • 1 comments
  • 0 likes
  • Desktop
    iOS
  • Closed
  • 1635 Views
  • 1 comments
  • 0 votes

Contact form is not working

Device: PC Operating System Version: Spotify Version: https://www.spotify.com/about-us/contact/ Is not working, just keeps openign new tabs, but none with forms... Description:https://www.spotify.com/about-us/contact/ Is not working, just keeps openi...

  • Casual Listener
  •   Device: PC   Operating System Version:   Spotify Version:   https://www.spotify.com/about-us/contact/   Is not working, just keeps openign new tabs, but none with ...
  • Goodman
  • Spotify Legend
  • 509 Views
  • 5 comments
  • 0 likes
  • Desktop
  • Closed
  • 509 Views
  • 5 comments
  • 0 votes

Playlists deleted, new added

Device:Windows, Samsung Galaxy Alpha, iPad Operating System Version: Windows 10 Spotify Version: newly reinstalled Description: loggen in to My Spotify and all my playlists where gone, two new where added. My list of favorited songs where changed. lo...

  • Casual Listener
  • Device:Windows, Samsung Galaxy Alpha, iPad   Operating System Version: Windows 10   Spotify Version: newly reinstalled   Description: loggen in to My Spotify and all my playlists...
  • Dreadlord
  • Community Legend
  • 335 Views
  • 1 comments
  • 0 likes
  • Android
    Desktop
    iOS
    Mobile
    Windows
  • Closed
  • 335 Views
  • 1 comments
  • 0 votes

My followers / following are not displayed in the iOS app

Device:iPhone 6 Operating System Version:iOS 9.1 Spotify Version:4.2.0.1025 Description:The Followers and Following links in my profile are not working.When I try to click each of them nothing happens. To reproduce:1. Click the menu icon at the top l...

  • Regular
  • Device: iPhone 6   Operating System Version: iOS 9.1   Spotify Version: 4.2.0.1025   Description: The Followers and Following links in my profile are not working. When I try...
  • Dreadlord
  • Community Legend
  • 1260 Views
  • 4 comments
  • 0 likes
  • iOS
  • Closed
  • 1260 Views
  • 4 comments
  • 0 votes

Popup current playing song

Device:Mac Book Pro Retina display Operating System Version: IOS 9.0Spotify Version: 1.0.15.133Description: I can't play any songs on my cmoputer. it tells me "Cant play the current track"i have strong wifi, i have re downloaded spotify a number of t...

  • Casual Listener
  • Device: Mac Book Pro Retina display   Operating System Version:  IOS 9.0 Spotify Version:  1.0.15.133 Description:  I can't play any songs on my cmoputer. it tells me "Can...
  • jonjulesgroot
  • Casual Listener
  • 934 Views
  • 2 comments
  • 0 likes
  • Mac
  • Closed
  • 934 Views
  • 2 comments
  • 0 votes

Playlist and song not synchronized

Device: Desktop Operating System Version: Windows 10 Spotify Version:1.0.16.104.g3b776c9e Description: Playing song not synched with playlist To reproduce:Opened PlaylistOn a song switched to LyricsPress the back arrow at top Workaround: Not needed, ...

  • Casual Listener
  • Device: Desktop   Operating System Version: Windows 10   Spotify Version:1.0.16.104.g3b776c9e   Description: Playing song not synched with playlist   To reproduce: Opene...
  • Dreadlord
  • Community Legend
  • 343 Views
  • 1 comments
  • 0 likes
  • Windows
  • Closed
  • 343 Views
  • 1 comments
  • 0 votes

Spotify says that my song cant be playt but it plays?

Device: WindowsOperating System Version: Windows 10Spotify Version:1.0.15.133Description:when i play music it is good for 3/4 songs, but than it stops giving sound and play on but is says that the song cant be playedTo reproduce:have boxe's in your P...

  • Casual Listener
  • Device:   Windows Operating System Version:   Windows 10 Spotify Version: 1.0.15.133 Description: when i play music it is good for 3/4 songs, but than it stops giving sou...
  • Dreadlord
  • Community Legend
  • 310 Views
  • 3 comments
  • 0 likes
  • Windows
  • Closed
  • 310 Views
  • 3 comments
  • 0 votes

Spotify Chromecast - Access Other users playlist, pause, skip etc.

Device: LG G4 Operating System Version: Chromecast V1 Spotify Version: Latest Description: Hi, as per this reddit thread - https://www.reddit.com/r/Chromecast/comments/3pqgge/using_spotify_with_other_users_on_chromecast/ We were wondering about suppo...

  • Visitor
  • Device: LG G4    Operating System Version: Chromecast V1   Spotify Version: Latest   Description:   Hi, as per this reddit thread - https://www.reddit.com/r/Chro...
  • Adam_B
  • Spotify
  • 767 Views
  • 2 comments
  • 0 likes
  • Hardware Partner
  • Closed
  • 767 Views
  • 2 comments
  • 0 votes

[Desktop] Media controls disappear from Taskbar Preview

This is the closest thread I could find for this: Task bar hover controls (pause, next back) appear not to work during video adverts (obviously next/back don't anyway) the Hover control will show that it is either paused or playing, however the adver...

  • Casual Listener
  • This is the closest thread I could find for this:   Task bar hover controls (pause, next back) appear not to work during video adverts (obviously next/back don't anyway)   the Hover...
  • Goodman
  • Spotify Legend
  • 432 Views
  • 2 comments
  • 0 likes
  • Desktop
  • Closed
  • 432 Views
  • 2 comments
  • 0 votes

[Android][Bluetooth] When playing synchonized music via bluetooth, app goes in pause after a while

Device: Samsung Galaxy S5Operating System Version: Android 5.0Spotify Version: Spotify 3.9.0.965Description:After playing a song synchronized on my android device, the app goes in pause after some time. If I press Play button to restart, it goes agai...

  • Casual Listener
  • Device:  Samsung Galaxy S5 Operating System Version:  Android 5.0 Spotify Version:  Spotify 3.9.0.965 Description: After playing a song synchronized on my android device, the ap...
  • Pete
  • Roadie
  • 424 Views
  • 5 comments
  • 0 likes
  • Android
  • Closed
  • 424 Views
  • 5 comments
  • 0 votes

Pause button in radio starts the song over instead of playing from where you left off.

Device: Windows Operating System Version: Windows 7 Spotify Version: 1.0.16.104.g3b776c9e Description: Pause/Play button in radio casing the song to start from beginning rather from where you left off at. (see attachment) To reproduce:Start song in r...

  • Casual Listener
  • Device: Windows   Operating System Version: Windows 7   Spotify Version: 1.0.16.104.g3b776c9e   Description: Pause/Play button in radio casing the song to start from beginning ra...
  • Pete
  • Roadie
  • 271 Views
  • 2 comments
  • 0 likes
  • Windows
  • Closed
  • 271 Views
  • 2 comments
  • 0 votes

Mac App Bluetooth Speaker Next/Previous.

Device: Macbook pro 13, Mid 2015Operating System Version:El Capitan Spotify Version:Device:Ex.: Windows, OS X, Linux, iPhone 6S, Samsung Galaxy S6 EdgeOperating System Version:Ex.: Windows 8 Pro,El Capitan, Ubuntu 15.04, iOS 9.0, Android 5.0.1.Spotif...

  • Casual Listener
  • Device:  Macbook pro 13, Mid 2015 Operating System Version: El Capitan   Spotify Version: Device: Ex.: Windows, OS X, Linux, iPhone 6S, Samsung Galaxy S6 Edge Operating System Versi...
  • Goodman
  • Spotify Legend
  • 507 Views
  • 4 comments
  • 0 likes
  • bluetooth
    Mac
    samsung soundbar
  • Closed
  • 507 Views
  • 4 comments
  • 0 votes

"Can't Play Current Track"

Device: OS X Operating System Version: El Capitan Spotify Version: 1.0.16.104 etc etc Description: If I'm not connected to the tracks in my local music folder, Spotify avoids playing its own licenced versions leaving these songs inaccesible. To repro...

  • Regular
  • Device: OS X   Operating System Version: El Capitan   Spotify Version: 1.0.16.104 etc etc   Description: If I'm not connected to the tracks in my local music folder, Sp...
  • Pete
  • Roadie
  • 629 Views
  • 4 comments
  • 0 likes
  • Desktop
  • Closed
  • 629 Views
  • 4 comments
  • 0 votes

Can't share a song due to Spotify being unable to identify my friend

Device: DELL Laptop, Windows 7 Professional Operating System Version: Windows 7 Professional Version Spotify Version: Web Version Description: Spotify will not identify my friend as I type and as a result, I can't share songs with him. To reproduce:S...

  • Casual Listener
  • Device: DELL Laptop, Windows 7 Professional   Operating System Version: Windows 7 Professional Version   Spotify Version: Web Version   Description: Spotify will not identify my ...
  • abandonedbrain
  • Newbie
  • 1826 Views
  • 44 comments
  • 0 likes
  • Desktop
    Web Player
    Windows
  • Closed
  • 1826 Views
  • 44 comments
  • 0 votes

[Android] Switching from Chromecast to device, bluetooth is ignored.

Device: LG G4Operating System Version: Android 5.1Spotify Version: 3.9.0.965Description: Casting spotify to a chromecast and then switching back to the cellphone using a bluetooth headset the device will not utilize the bluetooth connection. The musi...

  • Casual Listener
  • Device:  LG G4 Operating System Version:  Android 5.1 Spotify Version:   3.9.0.965 Description:  C asting spotify to a chromecast and then switching back to the cellphone ...
  • James
  • Spotify
  • 437 Views
  • 5 comments
  • 0 likes
  • Android
  • Closed
  • 437 Views
  • 5 comments
  • 0 votes

Music stops playing through out the day.

Windows 7 Personal Computer. -My issue is as follows. My music continually stopping while playing, where I have to (x) out to restart my music. This happens several times a day. Yes, I have reinstalled several times along with a safemode install, plu...

  • Music Fan
  •        Windows 7 Personal Computer.   -My issue is as follows.  My music continually stopping while playing, where I have to (x) out  to restart my musi...
  • Dreadlord
  • Community Legend
  • 1095 Views
  • 14 comments
  • 0 likes
  • Windows
  • Closed
  • 1095 Views
  • 14 comments
  • 0 votes

android 4.4.2 Kitkat - spotify crashes on background

spotify crashes almost everytime when I switch to another app - when it runs in the background.

  • Regular
  • spotify crashes almost everytime when I switch to another app - when it runs in the background.
  • accelgronvall
  • Newbie
  • 543 Views
  • 3 comments
  • 0 likes
  • Android
    Mobile
  • Closed
  • 543 Views
  • 3 comments
  • 0 votes

Crossfade not working

In the lates windows version of Spotify (1.0.15.133) crossfading seems to be broken when the playback didn't start at 0:00.

  • Gig Goer
  • In the lates windows version of Spotify (1.0.15.133) crossfading seems to be broken when the playback didn't start at 0:00.
  • t-carter1
  • Newbie
  • 445 Views
  • 4 comments
  • 0 likes
  • Desktop
    Windows
  • Closed
  • 445 Views
  • 4 comments
  • 0 votes

Linux version 1.0.15.137 segfault when resuming song quickly upon start

There is a segfault in this most recent beta version of Spotify when running on fully up to date Archlinux, in where if you quickly resume a song right as you are opening spotify, you will get a segfault. The error reads: ../../third_party/tcmalloc/c...

  • Casual Listener
  • There is a segfault in this most recent beta version of Spotify when running on fully up to date Archlinux, in where if you quickly resume a song right as you are opening spotify, you will get a segf...
  • OscarOrSomethin
  • Newbie
  • 656 Views
  • 5 comments
  • 0 likes
  • Desktop
    Linux
  • Closed
  • 656 Views
  • 5 comments
  • 0 votes

Cannot enter Password on a Windows PC. Cannot Log In with Facebook on a Windows PC.

Cannot enter Password on Spotify on a Windows PC. Cannot Log In with Facebook on Spotify on a Windows PC. The UserName is OK on Spotify on a Windows PC. This issue has been submitted by many users in the Help - Desktop (Linux, Windows, Web Player) se...

  • Visitor
  • Cannot enter Password on Spotify on a Windows PC. Cannot Log In with Facebook  on Spotify on a Windows PC. The UserName is OK on Spotify on a Windows PC. This issue has been submitted ...
  • Pete
  • Roadie
  • 631 Views
  • 4 comments
  • 0 likes
  • Windows
  • Closed
  • 631 Views
  • 4 comments
  • 0 votes