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No internet connection/ app shows offline despite on WiFi or data

Hi. For the past few days, I've been completely unable to use spotify on mobile data. I have the allowance to do so but all the tracks are grayed out and I get a "no internet connection" error at the bottom. It works perfectly fine on WiFi. I have tr...

  • Casual Listener
  •   Hi. For the past few days, I've been completely unable to use spotify on mobile data. I have the allowance to do so but all the tracks are grayed out and I get a "no internet connection" err...
  • Nikola
  • Moderator
  • 108791 Views
  • 222 comments
  • 356 likes
  • Mobile
  • Closed
  • 108791 Views
  • 222 comments
  • 356 votes

Lyrics Sharing Not Working

Hey everyone, We’re receiving reports that the Lyrics Sharing feature is not working. Before you keep on reading, note that this issue is different than not seeing Lyrics at all.

  • Spotify Legend
  • Hey everyone,   We’re receiving reports that the Lyrics Sharing feature is not working. Before you keep on reading,  note  that this issue is different than  not seeing...
  • user-removed
  • Not applicable
  • 16246 Views
  • 100 comments
  • 185 likes
  • Android
    Desktop (Mac)
    Desktop (Windows)
    iOS
    Mobile
  • Closed
  • 16246 Views
  • 100 comments
  • 185 votes

HOW TO BLOCK SONG ???

You used to be able to block a song from playing in the future when you were listening to a station. What happened to this feature?? It is extremely annoying to have to manually skip songs you hate. Spotify, I may well cancel my (premium) account ove...

  • Casual Listener
  • You used to be able to block a song from playing in the future when you were listening to a station.  What happened to this feature??   It is extremely annoying to have to manually skip s...
  • leandrodewaltham
  • Newbie
  • 47144 Views
  • 25 comments
  • 76 likes
  • Block Song capability
  • Closed
  • 47144 Views
  • 25 comments
  • 76 votes

[Solved] Can't play song from specific artist

My account just can't play any song from Arctic Monkeys right now, be it on Win10 Desktop or Android. My friend just played it right now by my side. Any other songs play just fine for me. Edit: Solved without following the steps said. If you experien...

  • Casual Listener
  • My account just can't play any song from Arctic Monkeys right now, be it on Win10 Desktop or Android. My friend just played it right now by my side. Any other songs play just fine for me. &nbsp...
  • icecsandwiches
  • Newbie
  • 543 Views
  • 7 comments
  • 3 likes
  • Android
    Desktop
    Mobile
    Windows
  • Closed
  • 543 Views
  • 7 comments
  • 3 votes

AirPods Pro Automatic Switching conflict with Spotify Connect

Plan Premium Country USA Device iPhone Xs, iPad Pro (2019), and AirPods Pro Operating System iOS 14 and iPadOS 14 My Question or Issue With iOS 14, Apple released automatic source switching between different apple devices depending on which source em...

  • Casual Listener
  • Plan Premium Country USA Device iPhone Xs, iPad Pro (2019), and AirPods Pro Operating System iOS 14 and iPadOS 14 My Question or Issue With iOS 14, Apple released automatic source s...
  • OscarDC
  • Moderator
  • 10188 Views
  • 34 comments
  • 35 likes
  • iOS
    Other
  • Closed
  • 10188 Views
  • 34 comments
  • 35 votes

Connection issues with car stereo receivers

Hi everyone, We've received reports about car receivers (mainly Pioneer) having connectivity issues. Bluetooth connection usually works fine, but when trying to use Connect it fails. The team in charge is already looking into this, so we've merged a ...

  • Moderator
  • Moderator
  • Hi everyone,   We've received reports about car receivers (mainly Pioneer) having connectivity issues. Bluetooth connection usually works fine, but when trying to use Connect it fails.&nbsp...
  • Elena
  • Moderator
  • 79672 Views
  • 358 comments
  • 223 likes
  • Other
  • Closed
  • 79672 Views
  • 358 comments
  • 223 votes

[Android] App freezes/crashes when clicking on three-dot menu in playlist

Plan Premium Country United Kingdom Device Umidigi F1 Operating System Android 9 My Question or Issue spotify crashes when you click the 3 dots to add to playlist, share ,view artist. etc

  • Casual Listener
  • Plan Premium Country United Kingdom Device Umidigi F1 Operating System Android 9   My Question or Issue spotify crashes when you click the 3 dots to add to playlist, share ,v...
  • Alex
  • Moderator
  • 100032 Views
  • 585 comments
  • 1471 likes
  • Android
    Mobile
  • Closed
  • 100032 Views
  • 585 comments
  • 1471 votes

Chromecast Audio stops playing after about 1 minute

Device:Iphone 5 and Oneplus One Operating System Version:latest on both devices Spotify Version:5.1.0 on iOS and 4.8.0.1004 on Android Description:When I play a song on my chromecast audio, the connection to the devie is lost after around the one min...

  • Casual Listener
  • Device: Iphone 5 and Oneplus One    Operating System Version: latest on both devices    Spotify Version: 5.1.0 on iOS and 4.8.0.1004 on Android    Description: ...
  • dogercise
  • Newbie
  • 6389 Views
  • 62 comments
  • 8 likes
  • Chromecast Android
  • Closed
  • 6389 Views
  • 62 comments
  • 8 votes

Wrapped 2021 Stories skipping quickly

Ongoing Issue thread with updates for Reports of Wrapped 2021 opening up, but skipping through the slides really fast. If you're affected by Wrapped 2021 not loading at all, check the thread here.

  • Moderator
  • Moderator
  • Ongoing Issue thread with updates for Reports of Wrapped 2021 opening up, but skipping through the slides really fast. If you're affected by Wrapped 2021 not loading at all, check the thread here.
  • Ver
  • Spotify Legend
  • 34290 Views
  • 50 comments
  • 72 likes
  • Mobile
  • Closed
  • 34290 Views
  • 50 comments
  • 72 votes

ruido en disco hasta la raiz natalia lafourcade

El album "Hasta la raiz" de natalia lafourcade tiene un sonido de fondo que resulta incomodo, este problema lo presento en todos los dispositivos.

  • Casual Listener
  • El album "Hasta la raiz" de natalia lafourcade tiene un sonido de fondo que resulta incomodo, este problema lo presento en todos los dispositivos.
  • JustChuksOfficial
  • Newbie
  • 808 Views
  • 9 comments
  • 0 likes
  • Closed
  • 808 Views
  • 9 comments
  • 0 votes

WRAPPED 2021 : Impossible to share Top 100 playlist

It's impossible to share, whatever the way, the link of the Top 100 playlist generated in the Wrapped 2021. When people open the link sent by a friend, displayed in a Community post or on a website, they only get their own Top 100 playlist. Edit : Wo...

  • Spotify Star
  • Spotify Star
  • It's impossible to share, whatever the way, the link of the Top 100 playlist generated in the Wrapped 2021. When people open the link sent by a friend, displayed in a Community post or on a website, ...
  • Novy
  • Moderator
  • 3334 Views
  • 8 comments
  • 9 likes
  • Desktop (Mac)
    Desktop (Windows)
    Mobile
  • Closed
  • 3334 Views
  • 8 comments
  • 9 votes

Non-car Bluetooth devices displaying in Car View mode

Hey there, We've seen reports of some Bluetooth connections to other devices displaying Car View. The right team is aware of this. If you're experiencing this, let us know by adding your +Vote the info requested in the Status Update. All the best!

  • Spotify Legend
  • Hey there,   We've seen reports of some Bluetooth connections to other devices displaying Car View. The right team is aware of this.    If you're experiencing this, let u...
  • Xenia
  • Moderator
  • 33040 Views
  • 116 comments
  • 231 likes
  • Hardware Partner
  • Closed
  • 33040 Views
  • 116 comments
  • 231 votes

[Tinder] Wrong top artists STILL an issue

When I connect my spotify to my tinder account, I'm STILL getting "top artists" that I barely even listen to. This has been an ongoing issue for quite a while now. Granted I've listened to all of my "top artists" before at some point, some - most of ...

  • Casual Listener
  • When I connect my spotify to my tinder account, I'm STILL getting "top artists" that I barely even listen to. This has been an ongoing issue for quite a while now. Granted I've listened to all of my ...
  • Wxlowe
  • Newbie
  • 48320 Views
  • 14 comments
  • 43 likes
  • Closed
  • 48320 Views
  • 14 comments
  • 43 votes

Artwork and artist/track name freezing after an ad plays

Device: Windows Operating System Version: Windows 10 Pro Spotify Version: 1.0.29.92.g67727800 Description/example: During playback of the McDonalds "mc pick 2" ad, the application will pause playback. you can play a second of the ad by pressing the p...

  • Casual Listener
  • Device:  Windows Operating System Version:  Windows 10 Pro Spotify Version:  1.0.29.92.g67727800 Description/example:  During playback of the McDonalds "mc pick 2" a...
  • yelpingmancandy
  • Casual Listener
  • 11258 Views
  • 367 comments
  • 181 likes
  • Desktop
    Windows
  • Closed
  • 11258 Views
  • 367 comments
  • 181 votes

Tinder Top Artists are Inaccurate

I'm a huge Spotify listener and fan, but this is absurd and super frustrating. It can't possibly be that difficult to resolve this issue and it seems to be getting swept under the rug. If Spotify wants to be taken seriously as a medium for music stre...

  • Casual Listener
  • I'm a huge Spotify listener and fan, but this is absurd and super frustrating. It can't possibly be that difficult to resolve this issue and it seems to be getting swept under the rug.   If ...
  • DeBiskop
  • Casual Listener
  • 30734 Views
  • 13 comments
  • 33 likes
  • Android
    Issues
    Tinder
    Top artists
  • Closed
  • 30734 Views
  • 13 comments
  • 33 votes

Unable to stream on Apple Watch

Hey folks, We're receiving reports that users who previously had the option to stream on their Apple Watch are unable to do so. In a lot of the cases this seems to come up when the setup includes AirPods. If you’re experiencing this issue, make sure ...

  • Spotify Legend
  • Hey folks,   We're receiving reports that users who previously had the option to stream on their Apple Watch are unable to do so. In a lot of the cases this seems to come up when the setup i...
  • Xenia
  • Moderator
  • 20892 Views
  • 100 comments
  • 94 likes
  • Android
    iOS
  • Closed
  • 20892 Views
  • 100 comments
  • 94 votes

Playlists Looping

Thread: 1204346 Description: Playlist just keeps looping even after setting the "Repeat" option to off, only happens if the playlist has less than 50 songs How To Reproduce: Play any playlist (with less than 50 songs) and it will just keep playing ev...

  • Community Legend
  • Thread: 1204346   Description: Playlist just keeps looping even after setting the "Repeat" option to off, only happens if the playlist has less than 50 songs   How To Reproduce: ...
  • liftarn
  • Gig Goer
  • 2715 Views
  • 8 comments
  • 3 likes
  • Android
    Desktop
    iOS
    loop
    Mobile
    Playlist
  • Closed
  • 2715 Views
  • 8 comments
  • 3 votes

Spotify web player not working on Opera browser Linux

I don't know if the problem's been reviewed or solved in the forum, but i couldn't find a new topic, so i'm here to start a new one. The Spotify web player just doesn't work on the Opera web browser under Linux. Like: i click on a song, press the pla...

  • Casual Listener
  • I don't know if the problem's been reviewed or solved in the forum, but i couldn't find a new topic, so i'm here to start a new one.   The Spotify web player just doesn't work on the Opera web...
  • d01joyarqk7vzcx
  • Newbie
  • 3245 Views
  • 8 comments
  • 0 likes
  • Closed
  • 3245 Views
  • 8 comments
  • 0 votes

[New desktop app] Notifications not showing up on desktop app

Plan Premium Country Brazil Operating System Windows 10 1903 My Question or Issue I currently have "Show desktop notifications when the song changes" enabled in Settings on my Spotify Windows 10 app (ver 1.1.55.498.gf9a83c60-a). However, when songs c...

  • Casual Listener
  •   Plan Premium Country Brazil Operating System Windows 10 1903   My Question or Issue I currently have "Show desktop notifications when the song changes" enabled in Settin...
  • gskcut
  • Newbie
  • 11980 Views
  • 35 comments
  • 72 likes
  • Mac
    Windows
  • Closed
  • 11980 Views
  • 35 comments
  • 72 votes

Env: prod