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We've been getting reports that Jam is not working. Some users are
getting the error message 'The host device cannot play this content' or
'This content cannot be played on the server's device'.This is currently
being looked into.
We've been getting reports that Jam is not working. Some users are getting the error message 'The host device cannot play this content' or 'This content cannot be played on the server's device'. T...
Users report that when attempting to update their payment details, they receive the following error message: Unexpected token '<', "<!doctype "... is not valid JSON.
This is being in...
Hey folks, We're seeing reports that users are unable to access the web
player and are seeing error messages like "upstream request timeout" and
"upstream connect error or disconnect/reset before headers. reset
reason: overflow"
Hey folks,
We're seeing reports that users are unable to access the web player and are seeing error messages like "upstream request timeout" and "upstream connect error or disconnect/reset...
Hey folks, We've received reports from users who are having trouble
playing some tracks in the app. When a track is selected, playback does
not start. This is being investigated.
Hey folks,
We've received reports from users who are having trouble playing some tracks in the app. When a track is selected, playback does not start.
This is bein...
PlanPremiumCountryIndonesiaDeviceGalaxy S10+Operating SystemAndroid Pie
My Question or Issue Hi Spotify Team, I want to ask about the spotify,
when i search for the spotify on galaxy store, i cannot find it, can
somebody help for this? because i want...
Plan Premium Country Indonesia Device Galaxy S10+ Operating System Android Pie My Question or Issue Hi Spotify Team, I want to ask about the spotify, when i search for the spot...
Hey folks! We've received reports that there is an issue with the Play
Queue.If some tracks get removed from the queue while shuffle playing
the Liked Songs playlist, two of the last few songs in the queue
duplicate and repeat multiple times.Note: Th...
Hey folks!
We've received reports that there is an issue with the Play Queue. If some tracks get removed from the queue while shuffle playing the Liked Songs playlist, two of the last few...
Hey folks, We're receiving reports that Autoplay isn't working. If
you’re experiencing this issue, make sure to add your +VOTE and follow
the instructions in the Status Update below. We'll be keeping everyone
up to speed here, so make sure to Subscri...
Hey folks,
We're receiving reports that Autoplay isn't working.
If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the ...
We've received reports about the Spotify app skipping to the next track
in the queue on its own. This seems to affect mostly mobile users and
happens with Shuffle mode turned off.
We've received reports about the Spotify app skipping to the next track in the queue on its own. This seems to affect mostly mobile users and happens with Shuffle mode turned off.
Hello everyone, We've received reports that people been having issues
with auto playing podcast episodes from oldest to newest. Podcast plays
previous episode instead of the next one.
Hello everyone,
We've received reports that people been having issues with auto playing podcast episodes from oldest to newest. Podcast plays previous episode instead of the next one.
PlanPremiumCountryUnited SatesDeviceMotorola Droid Turbo 2Operating
SystemAndroid 7.0 My Question or IssueThe issue started this morning.
Spotify was in sync with Google Clock (used as my alarm clock every
morning). This morning, the alarm clock gave...
Plan Premium Country United Sates Device Motorola Droid Turbo 2 Operating System Android 7.0 My Question or Issue The issue started this morning. Spotify was in sync with Google Cloc...
We've received some reports of customers getting a notification on their
mobile app "Payment Failed: We were unable to charge you. To keep
Premium, update your payment method ASAP." despite payment being
successful or being part of Premium Family or ...
We've received some reports of customers getting a notification on their mobile app "Payment Failed: We were unable to charge you. To keep Premium, update your payment method ASAP." despite payment b...
PlanPremiumCountryUKDeviceEcho dot / iPad Operating SystemiOS 12.2 on
iPad. My Question or IssueI can’t work out how to get Alexa linked to my
Spotify. Guidance says Alexa app/ settings / music/ link new service,
which leads to a Spotify button that ...
Plan Premium Country UK Device Echo dot / iPad Operating System iOS 12.2 on iPad. My Question or Issue I can’t work out how to get Alexa linked to my Spotify. Guidance sa...
Hey folks! We've been receiving reports that Spotify has been failing to
connect to Nuvo audio systems during the last few days, following one of
the latest updates. We've merged several threads here in order to keep
everyone in the loop. We'd apprec...
Hey folks!
We've been receiving reports that Spotify has been failing to connect to Nuvo audio systems during the last few days, following one of the latest updates.
We've merge...
Hey folks, We've received reports that Premium + Hulu subscriptions are
getting automatically canceled after updating payment details. The right
folks are aware of this and are currently looking into it. If you’re
experiencing this issue, make sure t...
Hey folks,
We've received reports that Premium + Hulu subscriptions are getting automatically canceled after updating payment details.
The right folks are aware of this a...
Plan Premium Device PC Operating System Windows 10 My Question or Issue
Dear Spotify Team,After automatic update of Desktop version of Spotify,
the "Recently Played" subsection has disappeared from Home
section.Before update the Home section used to ...
Plan
Premium
Device
PC
Operating System
Windows 10
My Question or Issue
Dear Spotify Team, After automatic update of Desktop version of Spotify, the "Recently Played" subsecti...