Announcements

Having trouble seeing your Wrapped stories? To fix this, update the Spotify app to the latest version.

Find more info on our community FAQ.

Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Playlist order different on ipad and iphone

Device: Iphone 6, iPad air 2 Operating System Version: Both ios 9.1 Spotify Version: 4.2.0.1025 Description: the order of the starred tracks playlist is different on both devices. on the iphone the order is old to newon the ipad the order is new to o...

  • Casual Listener
  • Device:   Iphone 6, iPad air 2   Operating System Version:   Both ios 9.1   Spotify Version:   4.2.0.1025   Description:   the order of the starred tr...
  • James
  • Spotify
  • 417 Views
  • 4 comments
  • 0 likes
  • iOS
  • Fixed
  • 417 Views
  • 4 comments
  • 0 votes

Search bar not shown in a long playlist due to header

Device: HP 15 Operating System Version: Windows 10 Spotify Version: 1.0.16.104.g3b776c9e Description: The search bar is blocked by the playlist title header when pressing CTRL + F in a long playlist. To reproduce: Choose a long playlist Scroll to the...

bug again.png
  • Visitor
  • Device: HP 15   Operating System Version: Windows 10   Spotify Version: 1.0.16.104.g3b776c9e   Description: The search bar is blocked by the playlist title header wh...
  • Pete
  • Roadie
  • 821 Views
  • 6 comments
  • 0 likes
  • Desktop
  • Fixed
  • 821 Views
  • 6 comments
  • 0 votes

Spotify Connect No Longer Working. iPhone (9.0.2) + Windows 7

Device:iPhone 5c + Windows PC.Operating System Version:iOS: 9.0.2PC: Windows 7 Ultimate x64Spotify Version:iOS App: 4.1.0.941Windows App: 1.0.16.104.g3b776c9e (and previous version)Description:Spotify connect no longer working. Neither the iOS or Win...

  • Casual Listener
  • Device: iPhone 5c + Windows PC. Operating System Version: iOS: 9.0.2 PC: Windows 7 Ultimate x64 Spotify Version: iOS App: 4.1.0.941 Windows App: 1.0.16.104.g3b776c9e (and previous version) De...
  • CrankYcLaY
  • Newbie
  • 1807 Views
  • 15 comments
  • 0 likes
  • ios 9
    spotify connect
    Windows 7
  • Fixed
  • 1807 Views
  • 15 comments
  • 0 votes

Embedded player broken on last.fm

Device: Linux desktop Operating System Version: Doesn't matter Spotify Version: 1.0.11.131.gf4d47cb0 and 1.0.16.104.g3b776c9e both. Description: Open last.fm new site and try to play a radio. It gets stuck in "Connecting to Spotify" the first song pl...

  • Casual Listener
  • Device:   Linux desktop   Operating System Version:   Doesn't matter   Spotify Version:   1.0.11.131.gf4d47cb0 and  1.0.16.104.g3b776c9e both.   Desc...
  • hans-jürgen
  • Roadie
  • 801 Views
  • 4 comments
  • 0 likes
  • Linux
  • Fixed
  • 801 Views
  • 4 comments
  • 0 votes

'Something's gone horribly wrong' error message when updating payment details

Device: All devices Operating System Version: n/a Spotify Version: n/a Description: When viewing the Changing Payment Method website some users are seeing this screen: Additional information: If you are experiencing this issue, please get in touch wi...

horribly wrong.png
  • Spotify
  • Spotify
  • Device: All devices   Operating System Version: n/a   Spotify Version: n/a   Description: When viewing the Changing Payment Method website some users are seeing this scre...
  • meahtenoha
  • Spotify
  • 234 Views
  • 2 comments
  • 0 likes
  • Desktop
  • Fixed
  • 234 Views
  • 2 comments
  • 0 votes

Overview, related artist and biography/about won't stay on top if scrolled too fast

I updated 1.0.15 and the version has a header that stays on top. Now if I scroll too fast, the "overview, related artist and biography/about" header will not stay in top. Screenshots: Normal scroll: Too fast:

normalscrooll.png toofst.png
  • Visitor
  • I updated 1.0.15 and the version has a header that stays on top. Now if I scroll too fast, the "overview, related artist and biography/about" header will not stay in top. Screenshots: Normal sc...
  • jean3601
  • Community Legend
  • 363 Views
  • 6 comments
  • 0 likes
  • Desktop
  • Fixed
  • 363 Views
  • 6 comments
  • 0 votes

Startup and Window Behaviour - Label detail in language set to Spanish

I have found this detail in Advance Settings.As you can see in the image below, there is a switch that does not have a label. This happen when language is set to Spanish. But, changing the language to English, then the label appear.

detalle.PNG detalle2.PNG
  • Casual Listener
  • I have found this detail in Advance Settings. As you can see in the image below, there is a switch that does not have a label. This happen when language is set to Spanish.     But, ...
  • Dreadlord
  • Community Legend
  • 656 Views
  • 1 comments
  • 0 likes
  • Windows
  • Fixed
  • 656 Views
  • 1 comments
  • 0 votes

Hochfahr- und Fensterverhalten Buttons?

This is only an issue, when you switched Spotify to German. In the picture you can see both versions. In English you know, what the switches are for.In German you have no idea.

spotify_mystery_.jpg
  • Music Fan
  • This is only an issue, when you switched Spotify to German.   In the picture you can see both versions. In English you know, what the switches are for. In German you have no idea.
  • Dreadlord
  • Community Legend
  • 232 Views
  • 1 comments
  • 0 likes
  • Desktop
    Windows
  • Fixed
  • 232 Views
  • 1 comments
  • 0 votes

Entries in RECENTLY PLAYED disappear when deleting or unfollowing playlists

Brief description: playlists and albums disappear from the RECENTLY PLAYED list on the front page of "Your Library" on iOS 9.01 iPhone 6 spotify version 4.0.0.919. Steps to reproduce: Delete or unfollow playlists on the front page of "PLAYLISTS." Aft...

  • Music Fan
  • Brief description: playlists and albums disappear from the RECENTLY PLAYED list on the front page of "Your Library" on iOS 9.01 iPhone 6 spotify version 4.0.0.919.   Steps to reproduce: D...
  • Adam_B
  • Spotify
  • 596 Views
  • 7 comments
  • 0 likes
  • iOS
    iphone 6
    Recently Played
  • Fixed
  • 596 Views
  • 7 comments
  • 0 votes

Missing label (german version)

Hey, there is a missing label in the german version. Version :(1.0.14.124.g4dfabc51) Original thread Peace

Screenshot_14.png
  • Community Legend
  • Hey, there is a missing label in the german version. Version : (1.0.14.124.g4dfabc51)   Original thread   Peace
  • Dreadlord
  • Community Legend
  • 204 Views
  • 1 comments
  • 0 likes
  • german
    label
    missing
    version
  • Fixed
  • 204 Views
  • 1 comments
  • 0 votes

[Desktop] Spotify Opens On startup After Update

Thread:1210502Description:Desktop app opening automatically on start-up after an updateTo reproduce: Install the new version of Spotify for Desktop Restart your Computer Workaround/Fix: To Disable Spotify from opening on Start-Up: Go To Preferences T...

  • Community Legend
  • Thread:1210502 Description: Desktop app opening automatically on start-up after an update To reproduce: Install the new version of Spotify for Desktop  Restart your Computer ...
  • jean3601
  • Community Legend
  • 3450 Views
  • 21 comments
  • 0 likes
  • Desktop
    Windows
  • Fixed
  • 3450 Views
  • 21 comments
  • 0 votes

CrossFade Stops The Music Early

Thread: 1209760 Description: When using crossfade option, the last song on the current playlist or album is cut short - The music just stops when the crossfade time comes if there is no upcoming track To reproduce: Enable crossfade (any length) Play ...

  • Community Legend
  • Thread : 1209760    Description: When using crossfade option, the last song on the current playlist or album is cut short - The  music just stops when the crossfade time comes ...
  • Dreadlord
  • Community Legend
  • 1090 Views
  • 8 comments
  • 0 likes
  • Android
    Desktop
    iOS
    Mobile
  • Fixed
  • 1090 Views
  • 8 comments
  • 0 votes

Broken music file

https://open.spotify.com/track/4u7ZYfN7CMbthYgypjEO2B Broken track! At 5:06 the music falls silent

  • Casual Listener
  • https://open.spotify.com/track/4u7ZYfN7CMbthYgypjEO2B   Broken track! At 5:06 the music falls silent
  • Pricilla
  • Spotify
  • 324 Views
  • 2 comments
  • 0 likes
  • Desktop
  • Fixed
  • 324 Views
  • 2 comments
  • 0 votes

Discover Weekly playlist won't update sometimes

Hi I am just wondering why my Discover Weekly playlist won't update this week. In the last weeks it worked very well. But this Monday nothing has changed. At which time of day the script is running (German time in my case)? Some other users on Facebo...

  • Casual Listener
  • Hi 🙂   I am just wondering why my Discover Weekly playlist won't update this week. In the last weeks it worked very well. But this Monday nothing has changed. At which time of day the scrip...
  • alfonso_cast
  • Regular
  • 11474 Views
  • 67 comments
  • 0 likes
  • Discover Weekly
  • Fixed
  • 11474 Views
  • 67 comments
  • 0 votes

Spotify.exe wakes up PC from sleep after a short interval

Issue is as described in this thread: https://community.spotify.com/t5/Help-Desktop-Linux-Windows-Web/Please-stop-Spotify-exe-from-waking-PC-from-sleep/m-p/1208563 How to replicate: put PC to sleep with Spotify.exe running, and it will wake up shortl...

  • Regular
  • Issue is as described in this thread: https://community.spotify.com/t5/Help-Desktop-Linux-Windows-Web/Please-stop-Spotify-exe-from-waking-PC-from-sleep/m-p/1208563   How to replicate:&nbs...
  • Robijohn
  • Newbie
  • 3718 Views
  • 22 comments
  • 0 likes
  • Windows
  • Fixed
  • 3718 Views
  • 22 comments
  • 0 votes

Cant Select Song With Car Play

Thread: 1207635 Description: Users can no longer select a song within a playlist/artist/starred using CarPlay. Can only start a playlist/artist from the beginning. To reproduce: Connect to Car play with Spotify Attempt to select a song in a playlist/...

  • Community Legend
  • Thread : 1207635   Description: Users can no longer select a song within a playlist/artist/starred using CarPlay. Can only start a playlist/artist from the beginning.   To repr...
  • jean3601
  • Community Legend
  • 2262 Views
  • 2 comments
  • 0 likes
  • Car Play
    iOS
    Mobile
  • Fixed
  • 2262 Views
  • 2 comments
  • 0 votes

Image Uploading Issue in Spotify's Community Website

I am not able to upload an image , when i upload an image and then click to select an Album , nothing happens , it just dissapears , so basically the select album button is not working..

  • Regular
  • I am not able to upload an image , when i upload an image and then click to select an Album , nothing happens , it just dissapears , so basically the select album button is not working..
  • Goodman
  • Spotify Legend
  • 467 Views
  • 4 comments
  • 0 likes
  • Community Website
  • Fixed
  • 467 Views
  • 4 comments
  • 0 votes

LG webOS sound jumping

As several users have stated, LG webOS 2015 TVs experience bad audio quality in the already lame Spotify app. "At first it seems to sound fine, however from time to time it jumps a fraction of a second producing odd tempo shifts. It only happens with...

  • Music Fan
  • As several users have stated, LG webOS 2015 TVs experience bad audio quality in the already lame Spotify app.   "At first it seems to sound fine, however from time to time it jumps a fraction ...
  • Goodman
  • Spotify Legend
  • 436 Views
  • 4 comments
  • 0 likes
  • Hardware Partner
  • Fixed
  • 436 Views
  • 4 comments
  • 0 votes

Bug Report: User can accidentally send multiple identical messages to someone by sharing songs

Spotify version: Windows Client: 1.0.13.108.gcd94e7db Problem Description:* It is possible to accidentally send multiple identical songs/messages to someone by sharing. Steps to reproduce:1. Right click any song you want to share2. Select Share...3. ...

  • Newbie
  • Spotify version: Windows Client:  1.0.13.108.gcd94e7db   Problem Description: * It is possible to accidentally send multiple identical songs/messages to someone by sharing.   ...
  • meahtenoha
  • Spotify
  • 568 Views
  • 7 comments
  • 0 likes
  • Windows
  • Fixed
  • 568 Views
  • 7 comments
  • 0 votes

Users spammed with "New Playlist 5" emails

Thread: 1168124 Description: Users' inboxes are getting spammed with playlists, such as "New Playlist 5" by bots/spam accounts.

  • Community Legend
  • Thread: 1168124   Description: Users' inboxes are getting spammed with playlists, such as "New Playlist 5" by bots/spam accounts.  
  • Pete
  • Roadie
  • 422 Views
  • 2 comments
  • 0 likes
  • Desktop
  • Fixed
  • 422 Views
  • 2 comments
  • 0 votes