Announcements

Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

[Desktop] Last Track Plays Twice after Advert

Thread: 701196, 765173Status: New Description: Using Spotify free, if an advert is played after the last track on a playlist or artist/album page, the last track will be repeated after the advert ends. To reproduce: Play a playlist/album/artist page ...

  • Community Legend
  • Thread: 701196, 765173 Status: New Description: Using Spotify free, if an advert is played after the last track on a playlist or artist/album page, the last track will be repeated afte...
  • meahtenoha
  • Spotify
  • 1376 Views
  • 8 comments
  • 0 likes
  • advert
    Desktop
    Free
  • Fixed
  • 1376 Views
  • 8 comments
  • 0 votes

[iPad] Screen Rotation Behavior Broken

Thread: 763861 (Reproduced in Rock Star chat)Status: Fixed Description: Spotify's rotation detection appears to be broken in Spotify for iOS 1.1.x on iPad. Opening/Closing the app or locking/unlocking the screen (with Spotify in the foreground) will ...

  • Community Legend
  • Thread: 763861 (Reproduced in Rock Star chat) Status: Fixed Description: Spotify's rotation detection appears to be broken in Spotify for iOS 1.1.x on iPad. Opening/Closing the app or ...
  • Peter__
  • Community Legend
  • 16494 Views
  • 46 comments
  • 0 likes
  • ipad
    rotation
    screen
  • Fixed
  • 16494 Views
  • 46 comments
  • 0 votes

[Desktop] Browse is Missing

Thread: 531146, 752649Status: Resolved Description: This is an ongoing issue, some customers reporting they don't have the Browse option in the desktop client. Browse being missing has been solved for quite a few people, however there are still repor...

  • Community Legend
  • Thread: 531146, 752649 Status: Resolved Description: This is an ongoing issue, some customers reporting they don't have the Browse option in the desktop client. Browse being missing ha...
  • Kaimana_sheets
  • Newbie
  • 2602 Views
  • 28 comments
  • 0 likes
  • Browse
    country
    Desktop
  • Fixed
  • 2602 Views
  • 28 comments
  • 0 votes

[Desktop] Multiple Select Broken when Scrolling

Thread: 734969 Description: Multiple selection of tracks on Artist/Album pages (web views) breaks if you use the side scrollbar (loses selection). To reproduce: Open Spotify and navigate to an artist or album page. Use Ctrl or Shift to highlight mult...

  • Community Legend
  • Thread: 734969 Description: Multiple selection of tracks on Artist/Album pages (web views) breaks if you use the side scrollbar (loses selection).   To reproduce: Open Spotify ...
  • meahtenoha
  • Spotify
  • 722 Views
  • 3 comments
  • 0 likes
  • album
    Artist
    Desktop
    Scroll
    select
    web view
  • Fixed
  • 722 Views
  • 3 comments
  • 0 votes

[Desktop] Repeat One Mode not (and can't be) disabled on Radio Start

Thread: Rock Star Report (possible mention on the community, but can't find the topic!), verified by @Jack_H .Status: Fixed Description: If listening to a track with repeat track (one) mode enabled, upon starting radio repeat track mode is not disabl...

  • Community Legend
  • Thread: Rock Star Report (possible mention on the community, but can't find the topic!), verified by @Jack_H . Status: Fixed Description: If listening to a track with repeat track (one) mod...
  • Peter__
  • Community Legend
  • 3056 Views
  • 6 comments
  • 0 likes
  • Desktop
    Radio
    repeat track
  • Fixed
  • 3056 Views
  • 6 comments
  • 0 votes

[iOS][Desktop] Queuing Track In Playlist Causes a Queue skip (plays track twice)

Thread: 686892 Status: Under Investigation Description: Queuing a track in iOS, which is located later on the playlist which is currently playing will cause the track to play twice. This happens due to all of the tracks between the hard queued copy o...

Screenshot_2014-02-18-13-41-25.png Screenshot_2014-02-18-13-41-53.png Screenshot_2014-02-18-13-42-41.png Screenshot_2014-02-18-13-42-30.png
  • Community Legend
  • Thread: 686892 Status: Under Investigation Description: Queuing a track in iOS, which is located later on the playlist which is currently playing will cause the track to play twice. This...
  • Geee-Whizz4000
  • Visitor
  • 9692 Views
  • 58 comments
  • 0 likes
  • Fixed
  • 9692 Views
  • 58 comments
  • 0 votes

[Android] Track data/artwork is not updated on lockscreen

Thread: 668096Status: Resolved Description: Sometimes when manually skipping a track or the next track starts the album art/track details do not get updated on the KitKat Lockscreen. Instead the previously playing track information is displayed. To r...

  • Community Legend
  • Thread: 668096 Status: Resolved Description: Sometimes when manually skipping a track or the next track starts the album art/track details do not get updated on the KitKat Lockscreen. Instead th...
  • Peter__
  • Community Legend
  • 3682 Views
  • 14 comments
  • 0 likes
  • Fixed
  • 3682 Views
  • 14 comments
  • 0 votes

[Desktop] Almost All Text Missing (0.9.8)

Thread: 623330, 656312, 658874Status: Fixed Description: In the redesigned client (v0.9.8), multiple reports of almost all text being missing. Desktop v0.9.8 is currently rolling out, if you don't have it yet it will make it out to you sometime in th...

blank text
  • Community Legend
  • Thread: 623330, 656312, 658874 Status: Fixed Description: In the redesigned client (v0.9.8), multiple reports of almost all text being missing.    Desktop v0.9.8 is ...
  • pacxz10
  • Casual Listener
  • 6574 Views
  • 56 comments
  • 0 likes
  • Desktop
    graphical
    redesign
    text
  • Fixed
  • 6574 Views
  • 56 comments
  • 0 votes

[Desktop] Excessive Audio Advertisements on Free

Thread: 235916, 602688, 511104, 629284, 653906, 656400 Status: Fixed Description: Excessive number of audio advertisements on Spotify free in the Desktop client. To reproduce: Start Spotify and Log In using a free account. Number of audio advertiseme...

  • Community Legend
  • Thread: 235916, 602688, 511104, 629284, 653906, 656400 Status: Fixed Description: Excessive number of audio advertisements on Spotify free in the Desktop client....
  • user-removed
  • Not applicable
  • 7031 Views
  • 65 comments
  • 0 likes
  • Fixed
  • 7031 Views
  • 65 comments
  • 0 votes

[iOS] [iPad] Search Doesn't Return All Results

Thread: 575508, 622496Status: Under Investigation Description: Searching on iPad does not always return all search results. To reproduce: Using the iPad application run a simple search which will return many results. Selecting Artists/Albums/Playlist...

  • Community Legend
  • Thread: 575508, 622496 Status: Under Investigation Description: Searching on iPad does not always return all search results.    To reproduce: Using the iPad applicat...
  • meahtenoha
  • Spotify
  • 1760 Views
  • 6 comments
  • 0 likes
  • album
    iOS
    ipad
    missing
    result
    Search
  • Fixed
  • 1760 Views
  • 6 comments
  • 0 votes

[iOS] Changing Password Causes Login App Crash

Thread: 590502, 618606 Status: New Description: Spotify application crashes when attempting to login after a password change. To reproduce (Kindly provided by @Merik Logged into account on iPad. Changed password via the Spotify Website. Opened Spotif...

  • Community Legend
  • Thread: 590502, 618606 Status: New Description: Spotify application crashes when attempting to login after a password change.   To reproduce (Kindly provided by @Merik  😞 ...
  • meahtenoha
  • Spotify
  • 2220 Views
  • 15 comments
  • 0 likes
  • Crash
    iOS
    ipad
    iphone
    Login
    password
  • Fixed
  • 2220 Views
  • 15 comments
  • 0 votes

[WP8] Application Will Not Connect when Roaming or using a MVNO

Thread: 279862, 637288 Status: Fixed Description: Spotify on Windows Phone 8 (beta) can not connect when roaming or using a Mobile Virtual Network Operator. To reproduce: Attempt to use Spotify on Windows Phone 8 whilst roaming or using a MVNO. The a...

  • Community Legend
  • Thread: 279862, 637288 Status: Fixed Description: Spotify on Windows Phone 8 (beta) can not connect when roaming or using a Mobile Virtual Network Operator.   To repro...
  • user-removed
  • Not applicable
  • 2370 Views
  • 26 comments
  • 0 likes
  • Mobile
    mvno
    roaming
    WP8
  • Fixed
  • 2370 Views
  • 26 comments
  • 0 votes

[iOS] Application using excessive mobile data

Thread: 618758Status: Under Investigation Description: Reports of the iOS application using excessive mobile data (more than previously). To reproduce: Listen to Spotify whilst using a cellular data connection. Workaround: Suggested: Sync playlists f...

  • Community Legend
  • Thread: 618758 Status: Under Investigation Description: Reports of the iOS application using excessive mobile data (more than previously).    To reproduce: Listen to Spoti...
  • Dreadlord
  • Community Legend
  • 26253 Views
  • 164 comments
  • 0 likes
  • data
    excessive
    iOS
    Usage
  • Fixed
  • 26253 Views
  • 164 comments
  • 0 votes

[Android] Missing Extreme Quality Option

Thread: 613302 Status: Fixed Description: Under some circumstances, the Extreme Quality option disappears from the Android streaming/syncing quality options. To reproduce (Steps provided by @Joe - Thanks!): Launch spotify in portrait mode Open settin...

  • Community Legend
  • Thread: 613302 Status: Fixed Description: Under some circumstances, the Extreme Quality option disappears from the Android streaming/syncing quality options.    To reproduc...
  • Peter__
  • Community Legend
  • 4174 Views
  • 22 comments
  • 0 likes
  • Android
    quality
    settings
  • Fixed
  • 4174 Views
  • 22 comments
  • 0 votes

[Desktop] Queuing Album by Drag-Drop Doesn't Work

Thread: 593078 Description: On desktop Spotify you can't queue an album by drag and drop. To reproduce: Open Spotify Go to an album page Attempt to drag and drop either the album name or cover art onto "Play Queue" in the left hand menu. You will get...

  • Community Legend
  • Thread: 593078 Description: On desktop Spotify you can't queue an album by drag and drop.    To reproduce: Open Spotify Go to an album page Attempt to drag and drop e...
  • jean3601
  • Community Legend
  • 532 Views
  • 4 comments
  • 0 likes
  • Desktop
  • Fixed
  • 532 Views
  • 4 comments
  • 0 votes

[Bug] Connect Reports Incorrect Playing Track

Description: Spotify Connect on iOS often reports incorrect playing track. Device Information: iPhone 4S 16GB Spotify 0.9.1.230 iPad 3 16GB Spotify 0.9.1.230 Pioneer A1 (XW-SMA1-K) To reproduce: This doesn't reproduce 100% of the time, but it appears...

connect bug 2.JPG connect bug 1.JPG
  • Community Legend
  • Description: Spotify Connect on iOS often reports incorrect playing track.   Device Information: iPhone 4S 16GB Spotify 0.9.1.230 iPad 3 16GB  Spotify 0.9.1.230 Pioneer A1 (XW...
  • piotrekg
  • Newbie
  • 3074 Views
  • 26 comments
  • 0 likes
  • Connect
  • Fixed
  • 3074 Views
  • 26 comments
  • 0 votes

[Desktop] Hide from Taskbar option breaks starting minimised

Thread: 94453 Status: Under investigation Description: Spotify will not start minimised if the "Hide from Taskbar when closed" option is also enabled. Workaround:Disable the hide from system tray option or choose note to open automatically. [snip] - ...

  • Spotify
  • Spotify
  • Thread: 94453 Status: Under investigation Description: Spotify will not start minimised if the "Hide from Taskbar when closed" option is also enabled.   Workaround: Disab...
  • meahtenoha
  • Spotify
  • 1991 Views
  • 9 comments
  • 0 likes
  • Fixed
  • 1991 Views
  • 9 comments
  • 0 votes

[iOS] Issues with offline playlists since update 0.7.1

Description: After updating to version 0.7.1 some users are having issues syncing playlists for offline use. Additional information: We haven't had much luck reproducing this issue internally, which makes identifying the cause especially hard. The mo...

  • Spotify Legend
  • Description: After updating to version 0.7.1 some users are having issues syncing playlists for offline use.   Additional information: We haven't had much luck reproducing this issue int...
  • higorhcg
  • Newbie
  • 3899 Views
  • 33 comments
  • 0 likes
  • iOS
  • Fixed
  • 3899 Views
  • 33 comments
  • 0 votes

[iOS] Update 0.7.1 crashing after startup

Thread: 462212 Status: Resolved Description: iPhones (and potentially other devices) crashing as soon as Spotify starts up. Specific to version 0.7.1 Additional information: - Crash log kindly supplied by Biscuitface: http://pastebin.com/E6rWUyfu. - ...

  • Roadie
  • Thread: 462212 Status: Resolved Description:   iPhones (and potentially other devices) crashing as soon as Spotify starts up. Specific to version 0.7.1    Additional...
  • Peter__
  • Community Legend
  • 24058 Views
  • 90 comments
  • 0 likes
  • Fixed
  • 24058 Views
  • 90 comments
  • 0 votes

[iOS] Error code 5600 bartender failed Discover Page

Thread: 454538 Status: Closed Description: Error code 5600, bartender failed appearing when attempting to access the Discover tab. Additional information: From the original thread: "I am receiving the following error for ios 6.1.4 iphone 5 with Spoti...

  • Spotify Legend
  • Thread: 454538 Status: Closed Description: Error code 5600, bartender failed appearing when attempting to access the Discover tab.   Additional information: From the original thr...
  • Peter__
  • Community Legend
  • 1647 Views
  • 8 comments
  • 0 likes
  • Fixed
  • 1647 Views
  • 8 comments
  • 0 votes