Ongoing Issues

[iOS] Phone calls don't come in when Spotify is playing

Thread: 335104 Status: New Description: Version: 0.6.0.181 Core: 0.7.1.6554 As reported by encathal: Description Whenever I am listening to Spotify on my phone and a call attempts to come in Spotify stops for second and then continues playing and the...

Goodman
Community Manager
Thread: 335104 Status: New Description: Version: 0.6.0.181 Core: 0.7.1.6554 As reported by encathal: Description Whenever I am listening to Spotify on my phone and a call ...
2013-03-20 3:58:41 PM
2015-09-26 11:16:27 AM
Rod2015
Newbie
6215 Views
38 comments
0 likes
call
iOS
phone
Fixed

6215 Views
38 comments
0 votes

[WP8] App crashes when scrolling playlists

Thread: 273698 Status: Unresolved Description: Scrolling down the playlist view the app will crash Happens on the HTC 8S and Nokia Lumia 920 Additional information: This can also happen when selecting a track in any playlist This seems to be a legacy...

Goodman
Community Manager
Thread: 273698 Status: Unresolved Description: Scrolling down the playlist view the app will crash Happens on the HTC 8S and Nokia Lumia 920 Additional information: This can al...
2013-02-13 2:37:07 PM
2015-07-03 7:42:20 PM
vicky84wicket
Newbie
2539 Views
29 comments
0 likes
Fixed

2539 Views
29 comments
0 votes

[Desktop] Error 114 trying to use Spotify

Thread: 256122 (133 replies) Status: Resolved Description Using broadband (i.e. not mobile data) many users seem to be receiving error 114 when trying to use Spotify and they're unable to use it. Spotify remains in offline mode Additional information...

Goodman
Community Manager
Thread: 256122 (133 replies) Status: Resolved Description Using broadband (i.e. not mobile data) many users seem to be receiving error 114 when trying to use Spotify and they're unable to use i...
2013-01-31 2:11:18 PM
2014-09-05 8:32:26 PM
Peter__
Community Legend
10308 Views
50 comments
0 likes
Fixed

10308 Views
50 comments
0 votes

[OS X] The "Private session" option is not available

Thread: 61703 Status: Unresolved Description: The option to turn on a private session is no longer available Additional information: This bug has been here for a while, as seen i the original thread. Screenshot of the missing option: -- When posting ...

Goodman
Community Manager
Thread: 61703 Status: Unresolved Description: The option to turn on a private session is no longer available Additional information: This bug has been here for a while, as seen...
2013-01-21 2:45:43 PM
2014-09-06 10:57:11 AM
Peter__
Community Legend
1170 Views
5 comments
0 likes
Fixed

1170 Views
5 comments
0 votes

[Desktop] Liking a track (thumbs up) won't add the Liked from Radio playlist

Thread: 124136 Status: Resolved Description If you don't have the Liked from Radio playlist yet , giving any track on any radio station a Thumbs Up the first time should create a new playlist for you called "Liked from Radio." For some users this pla...

Goodman
Community Manager
Thread: 124136 Status: Resolved Description If you don't have the Liked from Radio playlist yet , giving any track on any radio station a Thumbs Up the first time should create a new playlist f...
2013-01-16 6:18:41 PM
2014-09-05 8:32:39 PM
Peter__
Community Legend
7433 Views
29 comments
0 likes
Fixed

7433 Views
29 comments
0 votes

[Windows] Spotify stops responding on Windows 8

Thread: 130900 Status: Resolved Description Some users are unable to run Spotify on Windows 8. Spotify either stops responding after ~30 seconds or doesn't run at all. Additional information Windows 8 is not currently officially supported. Disabling ...

Goodman
Community Manager
Thread: 130900 Status: Resolved Description Some users are unable to run Spotify on Windows 8. Spotify either stops responding after ~30 seconds or doesn't run at all. Additional informat...
2013-01-10 11:10:53 AM
2014-09-27 9:45:07 AM
DocRager
Newbie
5704 Views
22 comments
0 likes
Fixed

5704 Views
22 comments
0 votes

[iOS] Track resumed at wrong location

Thread: 211266 Status: Closed Description "Steps to reproduce: Sync a track that is of a long duration to the device (perhaps 2 hours) Listen to that track Receive an inbound call Hang up inbound call Spotify resumes playback, but not at all close to...

Goodman
Community Manager
Thread: 211266 Status: Closed Description "Steps to reproduce: Sync a track that is of a long duration to the device (perhaps 2 hours) Listen to that track Receive an inbound cal...
2013-01-10 9:38:59 AM
2014-09-05 8:33:50 PM
Peter__
Community Legend
1333 Views
6 comments
0 likes
Fixed

1333 Views
6 comments
0 votes

[Facebook][Spotify] Showing wrong tracks

Thread: 241060 Status: Resolved Description Two seemingly related issues: Facebook doesn't show the track that was actually played When copying and pasting a track URI from Spotify the pasted track is not what was copied in Spotify. Additional inform...

Goodman
Community Manager
Thread: 241060 Status: Resolved Description Two seemingly related issues: Facebook doesn't show the track that was actually played When copying and pasting a track URI from Spotify the past...
2013-01-09 4:11:47 PM
2015-05-30 4:32:30 AM
amautifect
Newbie
8575 Views
80 comments
0 likes
Fixed

8575 Views
80 comments
0 votes

[iOS] Extreme battery drain on iPhone 5

Thread: 154996 Status: Fixed Description: Spotify seems to drain the battery on some iPhones Additional information: From the original thread: "I have the premium service and have noticed a significant battery drain when using Spotify as compared to ...

Goodman
Community Manager
Thread: 154996 Status: Fixed Description: Spotify seems to drain the battery on some iPhones Additional information: From the original thread: "I have the premium service and h...
2013-01-09 4:04:53 PM
2016-09-22 8:35:31 AM
Archer0829
Newbie
24349 Views
152 comments
0 likes
Fixed

24349 Views
152 comments
0 votes

[Android] New music won't stay downloaded

Thread: 115032 Status: Resolved Description: Whereas older playlists remain intact, newer tracks synced for offline playback tend to get unsynced. Additional information: Disappearing playlists go back as far as July, 2012 When replying here, please ...

Goodman
Community Manager
Thread: 115032 Status: Resolved Description: Whereas older playlists remain intact, newer tracks synced for offline playback tend to get unsynced. Additional information: Disap...
2012-10-03 1:24:41 PM
2014-09-05 8:30:21 PM
Goodman
Community Manager
29478 Views
391 comments
0 likes
Fixed

29478 Views
391 comments
0 votes

[Android] "Downloading" playlist is stuck on 0%

Thread: 116950 Status: Unresolved Description: This thread is for this particular issue: In a playlist, in Spotify on Android, you press the green “Download playlist” button and it stays stuck on “Downloading 0%” Additional information: If your devic...

Goodman
Community Manager
Thread: 116950 Status: Unresolved Description: This thread is for this particular issue: In a playlist, in Spotify on Android, you press the green “Download playlist” button and it stays stuc...
2012-08-17 2:53:21 PM
2017-01-04 10:33:05 PM
Hawke53
Newbie
25492 Views
96 comments
0 likes
Fixed

25492 Views
96 comments
0 votes

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