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Ongoing Issues

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1.0.1... Desktop client showing wrong album

Spotify Premium Version1.0.1.1058.g723c871a Windows 7 Desktop, Ethernet connection to 18meg broadband. The (Beta?) Client is behaving badly for me - mostly it's problems that are impossible to recreate such as selecting a track for playback but getti...

Screenshot 2015-02-27 17.45.17.png
  • Roadie
  • Spotify Premium Version1.0.1.1058.g723c871a Windows 7 Desktop, Ethernet connection to 18meg broadband.   The (Beta?) Client is behaving badly for me - mostly it's problems that are impossi...
  • unhillbilly
  • Newbie
  • 1766 Views
  • 18 comments
  • 0 likes
  • Desktop
  • Fixed
  • 1766 Views
  • 18 comments
  • 0 votes

[iOS] Searching on "Send To" causes app crash

Thread: 966867 Description: Attempting to perform a search/filter on the Send To window causes an application crash. To reproduce: Select "..." > Share > Send to... Tap "Search" (after list loads). App crashes. Workaround: Use another sharing method....

  • Community Legend
  • Thread: 966867  Description: Attempting to perform a search/filter on the Send To window causes an application crash.    To reproduce: Select "..." > Share > Sen...
  • meahtenoha
  • Spotify
  • 994 Views
  • 3 comments
  • 0 likes
  • iOS
  • Fixed
  • 994 Views
  • 3 comments
  • 0 votes

[iOS] Adding songs to other playlist on IPhone fails

Thread: 965929 Description: Unable to add local files to (another) playlist on iOS. Error: "Title cannot be loaded. These title are not available at the moment. Please try again later". If i try it with the Android App it works without a problem. To ...

  • Roadie
  • Thread: 965929 Description: Unable to add local files to (another) playlist on iOS.   Error: "Title cannot be loaded. These title are not available at the moment. Please try again l...
  • MattSuda
  • Spotify Star
  • 1223 Views
  • 10 comments
  • 0 likes
  • iOS
  • Fixed
  • 1223 Views
  • 10 comments
  • 0 votes

[Desktop] "Can't Play Current Track" Error on Free

Thread: 934135 (and many others) Description: "Can't play current track" error being displayed on Spotify Free accounts due to HQ streaming not being automatically disabled in v0.9.14.13. To reproduce: Drop from Spotify Premium to Free with HQ stream...

  • Community Legend
  • Thread: 934135 (and many others) Description: "Can't play current track" error being displayed on Spotify Free accounts due to HQ streaming not being automatically disabled in v0 ....
  • meahtenoha
  • Spotify
  • 108135 Views
  • 52 comments
  • 0 likes
  • Desktop
    Mac
    Windows
  • Fixed
  • 108135 Views
  • 52 comments
  • 0 votes

[iOS/iPhone] Can't delete Starred Tracks on iPhone

Unable to delete tracks on Starred playlist of the iPhone, more details on this thread here. http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Can-t-delete-songs-on-Starred-playlist-using-mobile-app/td-p/898713

  • Community Legend
  • Unable to delete tracks on Starred playlist of the iPhone, more details on this thread here.   http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Can-t-delete-songs-on-Star...
  • jeremygoh
  • Community Legend
  • 1498 Views
  • 2 comments
  • 0 likes
  • iOS
  • Fixed
  • 1498 Views
  • 2 comments
  • 0 votes

[Mac][Desktop] Adding Tracks to Playlist Causes Crash

Thread: 666214Status: Fixed Description: Ongoing reports that adding tracks to playlists on Mac OS X, either via right click or drag and drop causes a client crash. To reproduce: Attempt to add tracks to a playlist by either method. First attempt wil...

  • Community Legend
  • Thread: 666214 Status: Fixed Description: Ongoing reports that adding tracks to playlists on Mac OS X, either via right click or drag and drop causes a client crash.    To rep...
  • fara_petale
  • Newbie
  • 1108 Views
  • 6 comments
  • 0 likes
  • add
    Crash
    Desktop
    drag and drop
    Mac
    Playlist
  • Fixed
  • 1108 Views
  • 6 comments
  • 0 votes

[Desktop] Last Track Plays Twice after Advert

Thread: 701196, 765173Status: New Description: Using Spotify free, if an advert is played after the last track on a playlist or artist/album page, the last track will be repeated after the advert ends. To reproduce: Play a playlist/album/artist page ...

  • Community Legend
  • Thread: 701196, 765173 Status: New Description: Using Spotify free, if an advert is played after the last track on a playlist or artist/album page, the last track will be repeated afte...
  • meahtenoha
  • Spotify
  • 3559 Views
  • 8 comments
  • 0 likes
  • advert
    Desktop
    Free
  • Fixed
  • 3559 Views
  • 8 comments
  • 0 votes

[iPad] Screen Rotation Behavior Broken

Thread: 763861 (Reproduced in Rock Star chat)Status: Fixed Description: Spotify's rotation detection appears to be broken in Spotify for iOS 1.1.x on iPad. Opening/Closing the app or locking/unlocking the screen (with Spotify in the foreground) will ...

  • Community Legend
  • Thread: 763861 (Reproduced in Rock Star chat) Status: Fixed Description: Spotify's rotation detection appears to be broken in Spotify for iOS 1.1.x on iPad. Opening/Closing the app or ...
  • Peter__
  • Community Legend
  • 23124 Views
  • 46 comments
  • 0 likes
  • ipad
    rotation
    screen
  • Fixed
  • 23124 Views
  • 46 comments
  • 0 votes

[Desktop] Browse is Missing

Thread: 531146, 752649Status: Resolved Description: This is an ongoing issue, some customers reporting they don't have the Browse option in the desktop client. Browse being missing has been solved for quite a few people, however there are still repor...

  • Community Legend
  • Thread: 531146, 752649 Status: Resolved Description: This is an ongoing issue, some customers reporting they don't have the Browse option in the desktop client. Browse being missing ha...
  • Kaimana_sheets
  • Newbie
  • 2984 Views
  • 28 comments
  • 0 likes
  • Browse
    country
    Desktop
  • Fixed
  • 2984 Views
  • 28 comments
  • 0 votes

[Desktop] Multiple Select Broken when Scrolling

Thread: 734969 Description: Multiple selection of tracks on Artist/Album pages (web views) breaks if you use the side scrollbar (loses selection). To reproduce: Open Spotify and navigate to an artist or album page. Use Ctrl or Shift to highlight mult...

  • Community Legend
  • Thread: 734969 Description: Multiple selection of tracks on Artist/Album pages (web views) breaks if you use the side scrollbar (loses selection).   To reproduce: Open Spotify ...
  • meahtenoha
  • Spotify
  • 934 Views
  • 3 comments
  • 0 likes
  • album
    Artist
    Desktop
    Scroll
    select
    web view
  • Fixed
  • 934 Views
  • 3 comments
  • 0 votes

[Desktop] Repeat One Mode not (and can't be) disabled on Radio Start

Thread: Rock Star Report (possible mention on the community, but can't find the topic!), verified by @Jack_H .Status: Fixed Description: If listening to a track with repeat track (one) mode enabled, upon starting radio repeat track mode is not disabl...

  • Community Legend
  • Thread: Rock Star Report (possible mention on the community, but can't find the topic!), verified by @Jack_H . Status: Fixed Description: If listening to a track with repeat track (one) mod...
  • Peter__
  • Community Legend
  • 3135 Views
  • 6 comments
  • 0 likes
  • Desktop
    Radio
    repeat track
  • Fixed
  • 3135 Views
  • 6 comments
  • 0 votes

[iOS][Desktop] Queuing Track In Playlist Causes a Queue skip (plays track twice)

Thread: 686892 Status: Under Investigation Description: Queuing a track in iOS, which is located later on the playlist which is currently playing will cause the track to play twice. This happens due to all of the tracks between the hard queued copy o...

Screenshot_2014-02-18-13-41-25.png Screenshot_2014-02-18-13-41-53.png Screenshot_2014-02-18-13-42-41.png Screenshot_2014-02-18-13-42-30.png
  • Community Legend
  • Thread: 686892 Status: Under Investigation Description: Queuing a track in iOS, which is located later on the playlist which is currently playing will cause the track to play twice. This...
  • Geee-Whizz4000
  • Visitor
  • 10081 Views
  • 58 comments
  • 0 likes
  • Fixed
  • 10081 Views
  • 58 comments
  • 0 votes

[Android] Track data/artwork is not updated on lockscreen

Thread: 668096Status: Resolved Description: Sometimes when manually skipping a track or the next track starts the album art/track details do not get updated on the KitKat Lockscreen. Instead the previously playing track information is displayed. To r...

  • Community Legend
  • Thread: 668096 Status: Resolved Description: Sometimes when manually skipping a track or the next track starts the album art/track details do not get updated on the KitKat Lockscreen. Instead th...
  • Peter__
  • Community Legend
  • 3775 Views
  • 14 comments
  • 0 likes
  • Fixed
  • 3775 Views
  • 14 comments
  • 0 votes

[Desktop] Almost All Text Missing (0.9.8)

Thread: 623330, 656312, 658874Status: Fixed Description: In the redesigned client (v0.9.8), multiple reports of almost all text being missing. Desktop v0.9.8 is currently rolling out, if you don't have it yet it will make it out to you sometime in th...

blank text
  • Community Legend
  • Thread: 623330, 656312, 658874 Status: Fixed Description: In the redesigned client (v0.9.8), multiple reports of almost all text being missing.    Desktop v0.9.8 is ...
  • pacxz10
  • Casual Listener
  • 6864 Views
  • 56 comments
  • 0 likes
  • Desktop
    graphical
    redesign
    text
  • Fixed
  • 6864 Views
  • 56 comments
  • 0 votes

[Desktop] Excessive Audio Advertisements on Free

Thread: 235916, 602688, 511104, 629284, 653906, 656400 Status: Fixed Description: Excessive number of audio advertisements on Spotify free in the Desktop client. To reproduce: Start Spotify and Log In using a free account. Number of audio advertiseme...

  • Community Legend
  • Thread: 235916, 602688, 511104, 629284, 653906, 656400 Status: Fixed Description: Excessive number of audio advertisements on Spotify free in the Desktop client....
  • user-removed
  • Not applicable
  • 7323 Views
  • 65 comments
  • 0 likes
  • Fixed
  • 7323 Views
  • 65 comments
  • 0 votes

[iOS] [iPad] Search Doesn't Return All Results

Thread: 575508, 622496Status: Under Investigation Description: Searching on iPad does not always return all search results. To reproduce: Using the iPad application run a simple search which will return many results. Selecting Artists/Albums/Playlist...

  • Community Legend
  • Thread: 575508, 622496 Status: Under Investigation Description: Searching on iPad does not always return all search results.    To reproduce: Using the iPad applicat...
  • meahtenoha
  • Spotify
  • 1827 Views
  • 6 comments
  • 0 likes
  • album
    iOS
    ipad
    missing
    result
    Search
  • Fixed
  • 1827 Views
  • 6 comments
  • 0 votes

[iOS] Changing Password Causes Login App Crash

Thread: 590502, 618606 Status: New Description: Spotify application crashes when attempting to login after a password change. To reproduce (Kindly provided by @Merik Logged into account on iPad. Changed password via the Spotify Website. Opened Spotif...

  • Community Legend
  • Thread: 590502, 618606 Status: New Description: Spotify application crashes when attempting to login after a password change.   To reproduce (Kindly provided by @Merik  😞 ...
  • meahtenoha
  • Spotify
  • 2370 Views
  • 15 comments
  • 0 likes
  • Crash
    iOS
    ipad
    iphone
    Login
    password
  • Fixed
  • 2370 Views
  • 15 comments
  • 0 votes

[WP8] Application Will Not Connect when Roaming or using a MVNO

Thread: 279862, 637288 Status: Fixed Description: Spotify on Windows Phone 8 (beta) can not connect when roaming or using a Mobile Virtual Network Operator. To reproduce: Attempt to use Spotify on Windows Phone 8 whilst roaming or using a MVNO. The a...

  • Community Legend
  • Thread: 279862, 637288 Status: Fixed Description: Spotify on Windows Phone 8 (beta) can not connect when roaming or using a Mobile Virtual Network Operator.   To repro...
  • user-removed
  • Not applicable
  • 2552 Views
  • 26 comments
  • 0 likes
  • Mobile
    mvno
    roaming
    WP8
  • Fixed
  • 2552 Views
  • 26 comments
  • 0 votes

[iOS] Application using excessive mobile data

Thread: 618758Status: Under Investigation Description: Reports of the iOS application using excessive mobile data (more than previously). To reproduce: Listen to Spotify whilst using a cellular data connection. Workaround: Suggested: Sync playlists f...

  • Community Legend
  • Thread: 618758 Status: Under Investigation Description: Reports of the iOS application using excessive mobile data (more than previously).    To reproduce: Listen to Spoti...
  • Dreadlord
  • Community Legend
  • 31285 Views
  • 164 comments
  • 0 likes
  • data
    excessive
    iOS
    Usage
  • Fixed
  • 31285 Views
  • 164 comments
  • 0 votes

[Desktop] Queuing Album by Drag-Drop Doesn't Work

Thread: 593078 Description: On desktop Spotify you can't queue an album by drag and drop. To reproduce: Open Spotify Go to an album page Attempt to drag and drop either the album name or cover art onto "Play Queue" in the left hand menu. You will get...

  • Community Legend
  • Thread: 593078 Description: On desktop Spotify you can't queue an album by drag and drop.    To reproduce: Open Spotify Go to an album page Attempt to drag and drop e...
  • jean3601
  • Community Legend
  • 564 Views
  • 4 comments
  • 0 likes
  • Desktop
  • Fixed
  • 564 Views
  • 4 comments
  • 0 votes