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2020 Wrapped STORY skipping through slides

My spotify just zooms past every slide in the slideshow for Spotify Wrapped for no reason. I cannot look at any other of my slides except for the last one when it stops. Why? How do I fix this.

  • Casual Listener
  • My spotify just zooms past every slide in the slideshow for Spotify Wrapped for no reason. I cannot look at any other of my slides except for the last one when it stops. Why? How do I fix this.
  • Lughboy
  • Visitor
  • 53252 Views
  • 90 comments
  • 458 likes
  • wrapped
  • Fixed
  • 53252 Views
  • 90 comments
  • 458 votes

Unable to share songs on Instagram stories

My Question or Issue I do not have the function to share on Instagram stories. Instead, I only have an option titled Instagram. When I click on it, it opens up my Instagram camera instead. Attached is an example of what I see. [moderator edit]

  • Casual Listener
  • My Question or Issue I do not have the function to share on Instagram stories. Instead, I only have an option titled Instagram. When I click on it, it opens up my Instagram camera instead. Attached...
  • Priscilacosta
  • Newbie
  • 46827 Views
  • 205 comments
  • 443 likes
  • Mobile
  • Fixed
  • 46827 Views
  • 205 comments
  • 443 votes

Android TV will not play songs

PlanPremiumCountryUSDeviceSony Bravia TV 4K UR2Operating SystemAndroid TV My Question or IssueThe Spotify app no longer works on my TV. When I attempt to play songs, it navigates to them on the TV but does not actually start playing. Trying to press ...

  • Casual Listener
  • Plan Premium Country US Device Sony Bravia TV 4K UR2 Operating System Android TV   My Question or Issue The Spotify app no longer works on my TV. When I attempt to play songs, it navig...
  • AlexBonn
  • Visitor
  • 25869 Views
  • 174 comments
  • 441 likes
  • Fixed
  • 25869 Views
  • 174 comments
  • 441 votes

Galaxy watch - cannot connect to spotify on your phone

PlanFreeDeviceSamsung Galaxy 7 My Question or Issue Had my watch for about a week now and I was able to connect via remote to my phone and scroll through my playlists and recently played, but today it seems to have a problem connecting. When I open t...

  • Casual Listener
  • Plan Free Device Samsung Galaxy 7   My Question or Issue  Had my watch for about a week now and I was able to connect via remote to my phone and scroll through my playlists and recent...
  • NinjetsuNL
  • Casual Listener
  • 97485 Views
  • 189 comments
  • 429 likes
  • Fixed
  • 97485 Views
  • 189 comments
  • 429 votes

Playlists not showing on Roku

  • Casual Listener
  • Katerina
  • Spotify Legend
  • 96405 Views
  • 539 comments
  • 426 likes
  • roku
  • Fixed
  • 96405 Views
  • 539 comments
  • 426 votes

Music cuts out briefly on Echo devices

We've received reports that the music occasionally cuts out when listening to Spotify on Amazon Echo devices. This occurs both when controlling the music directly in the app and with voice commands.

  • Moderator
  • Moderator
  • We've received reports that the music occasionally cuts out when listening to Spotify on Amazon Echo devices. This occurs both when controlling the music directly in the app and with voice comma...
  • Novy
  • Moderator
  • 34341 Views
  • 280 comments
  • 408 likes
  • Mobile
  • Fixed
  • 34341 Views
  • 280 comments
  • 408 votes

[Android] Troubles opening the 2019 Wrapped banner in the app

Plan Premium Country Philippines Device Huawei P30 Operating System Android Pie (9) I'm trying to open the 2019 Wrapped on Spotify app but it does not open. Is that issue has something to do with the app or my phone? Thank you.

  • Casual Listener
  • Plan Premium Country Philippines  Device Huawei P30 Operating System Android Pie (9)   I'm trying to open the 2019 Wrapped on Spotify app but it does not open. Is that iss...
  • joaosimoes
  • Visitor
  • 21407 Views
  • 48 comments
  • 379 likes
  • Android
  • Fixed
  • 21407 Views
  • 48 comments
  • 379 votes

Desktop Overlay Problem for Windows App

I am using spotify windows app and it got update today. Version is 1.0.93.244.g1e3a05e7 I turned off "show desktop overlay when using media keys". However, it shows the overlay when I turn off and then on the app. When I check the settings it shows t...

  • Regular
  • I am using spotify windows app and it got update today. Version is 1.0.93.244.g1e3a05e7   I turned off "show desktop overlay when using media keys". However, it shows the overlay when I t...
  • Docnfoid
  • Casual Listener
  • 15745 Views
  • 107 comments
  • 352 likes
  • Windows
  • Fixed
  • 15745 Views
  • 107 comments
  • 352 votes

[Subscription] Hulu cancelled after payment details updated

Hey folks, We've received reports that Premium + Hulu subscriptions are getting automatically canceled after updating payment details. The right folks are aware of this and are currently looking into it. If you’re experiencing this issue, make sure t...

  • Spotify Legend
  • Hey folks,   We've received reports that  Premium + Hulu subscriptions are getting automatically canceled after updating payment details.   The right folks are aware of this...
  • DravinClaw
  • Newbie
  • 11095 Views
  • 40 comments
  • 338 likes
  • Subscription
  • Fixed
  • 11095 Views
  • 40 comments
  • 338 votes

[Desktop] Playback issues on devices with Xonar sound cards

Plan Premium Country Singapore Device Windows Desktop (custom build) Operating System Windows 10 My Question or Issue I was playing music on my Spotify Desktop app when it suddenly cut out by itself. I tried playing back the same playlist, but it jus...

  • Casual Listener
  • Plan Premium Country Singapore Device Windows Desktop (custom build) Operating System Windows 10   My Question or Issue I was playing music on my Spotify Desktop app when it ...
  • Xenia
  • Moderator
  • 32232 Views
  • 157 comments
  • 333 likes
  • Desktop
    Windows
  • Fixed
  • 32232 Views
  • 157 comments
  • 333 votes

Recently played artist not updating

My Question or IssueSince five days back, my recently played artists as seen on my profile are not updating properly. Before, it was instantaneous, now maybe 7-8 hours delay. Sometimes my library updates, but not the artists shown in my profile. Same...

  • Casual Listener
  • My Question or Issue Since five days back, my recently played artists as seen on my profile are not updating properly. Before, it was instantaneous, now maybe 7-8 hours delay. Sometimes my library u...
  • Xenia
  • Moderator
  • 34245 Views
  • 258 comments
  • 319 likes
  • Premium
  • Fixed
  • 34245 Views
  • 258 comments
  • 319 votes

[Mobile] "You've discovered a Premium feature" pop up while on Premium

PlanPremiumCountryNZ DeviceHuawei P9 LiteOperating SystemAndroid My Question or IssueI am a premium user and I have been for a long time. Recently i've been having some issues with downloading music/podcasts to listen to offline.It isn't letting me. ...

  • Casual Listener
  • Plan Premium Country NZ   Device Huawei P9 Lite Operating System Android   My Question or Issue I am a premium user and I have been for a long time. Recently i've been having som...
  • vertigo165
  • Visitor
  • 25288 Views
  • 111 comments
  • 315 likes
  • Fixed
  • 25288 Views
  • 111 comments
  • 315 votes

Spotify Pausing On Chromecast Issues

Hey! Following the conversation in this thread, it looks like there's been some recent reports of the below issue on Chromecast: Spotify on Chromecast pausing "...when casting music stops, then starts, stops, start etc. Tried factory reset, we stream...

  • Visitor
  • Hey! Following the conversation in this thread, it looks like there's been some recent reports of the below issue on Chromecast:   Spotify on Chromecast pausing   "...whe...
  • Chris
  • Spotify
  • 35358 Views
  • 104 comments
  • 315 likes
  • Hardware Partner
  • Fixed
  • 35358 Views
  • 104 comments
  • 315 votes

Downtime November 16th: Spotify website and app down

Hey folks! We've received some reports that the Spotify page isn't working and users are getting an error message when they try to open it. The app is having this issue as well. This is currently being investigated by the teams in charge.

  • Moderator
  • Moderator
  • Hey folks!   We've received some reports that the Spotify page isn't working and users are getting an error message when they try to open it. The app is having this issue as well.  &n...
  • Novy
  • Moderator
  • 30160 Views
  • 51 comments
  • 307 likes
  • Desktop
    Mobile
  • Fixed
  • 30160 Views
  • 51 comments
  • 307 votes

[Mac] Spotify not working after updating to macOS Catalina

Plan Free Country United States Device Macbook Pro Mid 2014) Operating System Mac OS Catalina 10.15 My Question or Issue I just finished installing Mac OS Catalina, and each time I try to open Spotify, the icon jumps like normal as if it’s about to o...

  • Casual Listener
  • Plan Free Country United States Device Macbook Pro Mid 2014) Operating System Mac OS Catalina 10.15   My Question or Issue I just finished installing Mac OS Catalina, and eac...
  • Peter
  • Spotify Legend
  • 36722 Views
  • 77 comments
  • 304 likes
  • Desktop
  • Fixed
  • 36722 Views
  • 77 comments
  • 304 votes

[Radio] "Hide this song" button 🚫 does not work

Plan Premium Country IE Operating System Windows 10 My Question or Issue In the last update that I'm aware of, the icon for removing a song from a Radio changed. This was no issue but rather that clicking the new button that is now called "Hide this ...

  • Casual Listener
  • Plan Premium Country IE Operating System Windows 10   My Question or Issue In the last update that I'm aware of, the icon for removing a song from a Radio changed. This was no is...
  • billkalogirou
  • Casual Listener
  • 22382 Views
  • 165 comments
  • 303 likes
  • Radio
  • Fixed
  • 22382 Views
  • 165 comments
  • 303 votes

Liking songs doesn't sync between the mobile and the desktop app

We've received reports that when liking song from the mobile app, it won't appear in the Liked Songs on the desktop app and vice versa (liking a song from the desktop app doesn't add it to the liked songs on the mobile app). This is being investigate...

  • Moderator
  • Moderator
  • We've received reports that when liking song from the mobile app, it won't appear in the Liked Songs on the desktop app and vice versa (liking a song from the desktop app doesn't add it to the l...
  • stet
  • Casual Listener
  • 15801 Views
  • 111 comments
  • 302 likes
  • Your Library
  • Fixed
  • 15801 Views
  • 111 comments
  • 302 votes

Downtime March 8th 2022 - General log in issues with the app

Users are currently being logged out of Spotify and unable to log back in. This seems to be affecting mostly the mobile app.

  • Moderator
  • Moderator
  • Users are currently being logged out of Spotify and unable to log back in. This seems to be affecting mostly the mobile app.
  • charfutch1
  • Newbie
  • 166089 Views
  • 37 comments
  • 296 likes
  • Mobile
  • Fixed
  • 166089 Views
  • 37 comments
  • 296 votes

Desktop app doesn't scroll up when moving song to the top

Hey folks, We have received reports that since a recent update, it's not possible to drag tracks upwards in a playlist on the desktop app if you want to manually rearrange them. When reaching the edge of the current view, the playlist does not scroll...

  • Spotify
  • Spotify
  • Hey folks,   We have received reports that since a recent update, it's not possible to drag tracks upwards in a playlist on the desktop app if you want to manually rearrange them. &nbsp...
  • Alex
  • Moderator
  • 16835 Views
  • 135 comments
  • 295 likes
  • Desktop
  • Fixed
  • 16835 Views
  • 135 comments
  • 295 votes

Album art not appearing on Discord

Plan Free Country India Device Samsung Galaxy M21 Operating System Android 10 My Question or Issue I have all the proper settings enabled, earlier I had problems with the status display itself (it used to not show up sometimes), now the problem has b...

  • Casual Listener
  • Plan Free Country India Device Samsung Galaxy M21 Operating System Android 10   My Question or Issue I have all the proper settings enabled, earlier I had problems with the s...
  • Mario
  • Spotify Legend
  • 29459 Views
  • 68 comments
  • 290 likes
  • album art
    Broadcast
    Discord
    Status
  • Fixed
  • 29459 Views
  • 68 comments
  • 290 votes