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We've received reports that Premium users are unable to cancel their
subscriptions from the account page. Nothing happens when clicking the
Continue to cancel button. This is currently being investigated.
We've received reports that Premium users are unable to cancel their subscriptions from the account page. Nothing happens when clicking the Continue to cancel button.
This is currentl...
We've received some reports of customers getting a notification on their
mobile app "Payment Failed: We were unable to charge you. To keep
Premium, update your payment method ASAP." despite payment being
successful or being part of Premium Family or ...
We've received some reports of customers getting a notification on their mobile app "Payment Failed: We were unable to charge you. To keep Premium, update your payment method ASAP." despite payment b...
We've received reports that the content on Spotify is unplayable and
artists, albums, playlists and podcasts won't load across all platforms.
This is currently being investigated.
We've received reports that the content on Spotify is unplayable and artists, albums, playlists and podcasts won't load across all platforms.
This is currently being investigated.
Hey folks, We're receiving reports that Autoplay isn't working. If
you’re experiencing this issue, make sure to add your +VOTE and follow
the instructions in the Status Update below. We'll be keeping everyone
up to speed here, so make sure to Subscri...
Hey folks,
We're receiving reports that Autoplay isn't working.
If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the ...
Hey there folks, We've received reports that users are having issues
when trying to subscribe to Premium or adding gift cards to their
accounts. We're currently investigating this. If you're experiencing
this, make sure not to retry to subscribe whil...
Hey there folks,
We've received reports that users are having issues when trying to subscribe to Premium or adding gift cards to their accounts.
We're currently investigating ...
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 (not sure about
number, but most up to date) My Question or IssueI was playing my
podcasts like usual up until a moment ago when Spotify had an update. I
did the update and now can't access my p...
Plan Premium Country USA Device PC Operating System Windows 10 (not sure about number, but most up to date) My Question or Issue I was playing my podcasts like usual up until a momen...
Hey folks! We noticed reports that some of you who have already paid for
their subscriptions are currently seeing their account get reverted to
the Spotify free service without any specific reason.This is currently
being investigated.
Hey folks!
We noticed reports that some of you who have already paid for their subscriptions are currently seeing their account get reverted to the Spotify free service without any specifi...
Hey everyone, We're receiving reports from Spotify users on iOS devices,
that the Spotify app is not showing in the BMW ConnectedDrive menu. If
you’re experiencing this issue, make sure to add your +VOTE and follow
the instructions in the Status Upda...
Hey everyone,
We're receiving reports from Spotify users on iOS devices, that the Spotify app is not showing in the BMW ConnectedDrive menu.
If you’re experiencing this issue, m...
Hey folks,We're aware that the Support Site is loading intermittently.
You may have to refresh a few times to be able to get to the Contact
Form. Also it's possible that Support Articles are failing to load.
Hey folks, We're aware that the Support Site is loading intermittently. You may have to refresh a few times to be able to get to the Contact Form. Also it's possible that Support Articl...
PlanPremiumCountryAustraliaDeviceNest hub, home mini My Question or
IssueEver since Spotify wrapped 2021 came out, my nest devices no longer
play my personalised playlists via voice commands. I can see the command
come up on my next hub (eg hey Googl...
Plan Premium Country Australia Device Nest hub, home mini My Question or Issue Ever since Spotify wrapped 2021 came out, my nest devices no longer play my personalised playlists via vo...
Hey folks, We've been receiving reports where the cover art for the
Spotify created Mood, Decade and Genre mixes doesn't load on the mobile
app, however, it does load for Artist mixes and other playlists. This is
being investigated by our teams.
Hey folks,
We've been receiving reports where the cover art for the Spotify created Mood, Decade and Genre mixes doesn't load on the mobile app, however, it does load for Artist mixes and o...
We've received a report that connect transfers are failing and ubiquity
devices (Google Home, Sonos, Amazon, etc.) are not able to play. This is
under investigation.
We've received a report that connect transfers are failing and ubiquity devices (Google Home, Sonos, Amazon, etc.) are not able to play. This is under investigation.
Thread: 883033 904213 982879 Status: Fixed Description: Some users
report that they are receiving advertising (on Spotify Free) in the
incorrect language. To reproduce: Launch Spotify (using Spotify Free)
Wait for Advertising. Workaround: None Additi...
Thread: 883033 904213 982879
Status: Fixed
Description:
Some users report that they are receiving advertising (on Spotify Free) in the incorrect language.
...
Hey folks, We've received reports from some users that songs and
podcasts skip to the next content in the queue when clicking on the
progress bar to set it to a certain portion while playing. This is only
happening on the desktop app. This is now bei...
Hey folks,
We've received reports from some users that songs and podcasts skip to the next content in the queue when clicking on the progress bar to set it to a certain portion while playin...
Hey there folks, We've received multiple reports of the Google Alarm
Clock not working with Spotify after the latest update. The default
alarm plays instead - with the message "You are not logged into
Spotify". This is now being investigated.
Hey there folks,
We've received multiple reports of the Google Alarm Clock not working with Spotify after the latest update. The default alarm plays instead - with the message "You a...
None of the below informatPlanPremiumCountry SwedenDeviceZTE Axon
7Operating SystemAndroid My Question or Issue When I click on the add to
queue button it registers, but the song doesn't get queued. There are
also a lot of options that says "not avai...
None of the below informat Plan Premium Country Sweden Device ZTE Axon 7 Operating System Android My Question or Issue When I click on the add to queue button it registe...