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Ongoing Issues

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Forum Posts

[Desktop] Playlist title not updating on rename

Thread: 337974 Status: Fixed Description Renaming a playlist does not change the name in the playlist view until Spotify is restarted Additional information Steps to reproduce: Click New Playlist in the left hand side menu panel Call your playlist "P...

  • Roadie
  • Thread: 337974 Status: Fixed Description Renaming a playlist does not change the name in the playlist view until Spotify is restarted Additional information Steps to reproduce:...
  • Peter__
  • Community Legend
  • 1224 Views
  • 3 comments
  • 0 likes
  • Fixed
  • 1224 Views
  • 3 comments
  • 0 votes

[Android] New music won't stay downloaded

Thread: 115032 Status: Resolved Description: Whereas older playlists remain intact, newer tracks synced for offline playback tend to get unsynced. Additional information: Disappearing playlists go back as far as July, 2012 When replying here, please ...

  • Spotify Legend
  • Thread: 115032 Status: Resolved Description: Whereas older playlists remain intact, newer tracks synced for offline playback tend to get unsynced.   Additional information: Disap...
  • Goodman
  • Spotify Legend
  • 32160 Views
  • 391 comments
  • 0 likes
  • Fixed
  • 32160 Views
  • 391 comments
  • 0 votes

[Desktop] Version 0.9.0 resets the cache location to default

Thread: 364532 Status: Resolved Description: Since update 0.9.0 the cache location resets every time you exit the app. This has two side effects: Any content you had downloaded before 0.9.0 is gone Any users with a small primary hard disk are unable ...

  • Spotify Legend
  • Thread: 364532 Status: Resolved Description: Since update 0.9.0 the cache location resets every time you exit the app. This has two side effects: Any content you had downloaded before 0.9.0...
  • Peter__
  • Community Legend
  • 6647 Views
  • 54 comments
  • 0 likes
  • Fixed
  • 6647 Views
  • 54 comments
  • 0 votes

[Windows] Clicking the title bar under the album art can crash the client every time

Reported by: jwylot Status: Closed Description: This seems to be Windows-only. Happening on, at least, windows 7 and 8. Go to preferences Put the cursor in the username field (field was blank in my case) Now click on the grey bar under the album art ...

  • Spotify Legend
  • Reported by: jwylot   Status: Closed Description: This seems to be Windows-only. Happening on, at least, windows 7 and 8. Go to preferences Put the cursor in the username fie...
  • Peter__
  • Community Legend
  • 2687 Views
  • 12 comments
  • 0 likes
  • Fixed
  • 2687 Views
  • 12 comments
  • 0 votes

[Mac][OSX 10.5] Spotify doesn't work any more

Thread: 393602 , 409632 Status: Resolved again Description Having worked previously, installing and using Spotify-0.8.5.dmg seems to result in a crash, rendering the app unusable Additional information - Updates 2013-05-16: We are investigating the i...

  • Spotify Legend
  • Thread: 393602 ,  409632 Status: Resolved again Description Having worked previously, installing and using Spotify-0.8.5.dmg seems to result in a crash, rendering the app unusable   ...
  • Peter__
  • Community Legend
  • 9303 Views
  • 68 comments
  • 0 likes
  • Fixed
  • 9303 Views
  • 68 comments
  • 0 votes

[Android] Unable to input/change last.fm details

Thread: 412352 Status: Fixed In Progress Description: Unable to input any character in the last.fm username and password fields. Attempts to enter characters the input field result in the cursor being visible for half a second, then it disappears. Ad...

  • Spotify
  • Spotify
  • Thread: 412352 Status: Fixed In Progress Description: Unable to input any character in the last.fm username and password fields. Attempts to enter characters the input field result in th...
  • Peter__
  • Community Legend
  • 5506 Views
  • 74 comments
  • 1 likes
  • Fixed
  • 5506 Views
  • 74 comments
  • 1 votes

[Account] Multiple artist recommendation e-mails

Thread: 439968 Status: Closed Description: Multiple emails being received suggesting the same artists / albums. Additional information: - - - - When posting in this forum please make sure you have read these guidelines. - - - Updates 2013-06-12: We a...

  • Roadie
  • Thread: 439968 Status: Closed Description: Multiple emails being received suggesting the same artists / albums.    Additional information: -   - - - When...
  • Peter__
  • Community Legend
  • 690 Views
  • 2 comments
  • 0 likes
  • Fixed
  • 690 Views
  • 2 comments
  • 0 votes

[Desktop][Windows] Clicking Help crashes Spotify

Thread: 442570 Status: Resolved Description: Clicking Help causes Spotify to crash Additional information: This seems to be limited to the latest version (0.9.2.18), on Windows Please provide this information so we can investigate: Spotify version(Go...

  • Spotify Legend
  • Thread: 442570 Status: Resolved Description: Clicking Help causes Spotify to crash   Additional information: This seems to be limited to the latest version (0.9.2.18), on Windows...
  • Peter__
  • Community Legend
  • 2637 Views
  • 24 comments
  • 0 likes
  • Fixed
  • 2637 Views
  • 24 comments
  • 0 votes

[Desktop] Spotify crashing when clicking user profiles

Thread: 447944 Status: Closed Description: Clicking particular user profiles on Windows 7 crashes Spotify. Additional information: Only seems to be affecting 0.9.1.53 version in recent reports. - - - When posting in this forum please make sure you ha...

  • Roadie
  • Thread: 447944 Status: Closed Description: Clicking particular user profiles on Windows 7 crashes Spotify.    Additional information: Only seems to be affecting 0.9...
  • Peter__
  • Community Legend
  • 1847 Views
  • 10 comments
  • 0 likes
  • Fixed
  • 1847 Views
  • 10 comments
  • 0 votes

[iOS] Error code 5600 bartender failed Discover Page

Thread: 454538 Status: Closed Description: Error code 5600, bartender failed appearing when attempting to access the Discover tab. Additional information: From the original thread: "I am receiving the following error for ios 6.1.4 iphone 5 with Spoti...

  • Spotify Legend
  • Thread: 454538 Status: Closed Description: Error code 5600, bartender failed appearing when attempting to access the Discover tab.   Additional information: From the original thr...
  • Peter__
  • Community Legend
  • 1672 Views
  • 8 comments
  • 0 likes
  • Fixed
  • 1672 Views
  • 8 comments
  • 0 votes

[iOS] Update 0.7.1 crashing after startup

Thread: 462212 Status: Resolved Description: iPhones (and potentially other devices) crashing as soon as Spotify starts up. Specific to version 0.7.1 Additional information: - Crash log kindly supplied by Biscuitface: http://pastebin.com/E6rWUyfu. - ...

  • Roadie
  • Thread: 462212 Status: Resolved Description:   iPhones (and potentially other devices) crashing as soon as Spotify starts up. Specific to version 0.7.1    Additional...
  • Peter__
  • Community Legend
  • 24456 Views
  • 90 comments
  • 0 likes
  • Fixed
  • 24456 Views
  • 90 comments
  • 0 votes

[Android] Missing Extreme Quality Option

Thread: 613302 Status: Fixed Description: Under some circumstances, the Extreme Quality option disappears from the Android streaming/syncing quality options. To reproduce (Steps provided by @Joe - Thanks!): Launch spotify in portrait mode Open settin...

  • Community Legend
  • Thread: 613302 Status: Fixed Description: Under some circumstances, the Extreme Quality option disappears from the Android streaming/syncing quality options.    To reproduc...
  • Peter__
  • Community Legend
  • 4252 Views
  • 22 comments
  • 0 likes
  • Android
    quality
    settings
  • Fixed
  • 4252 Views
  • 22 comments
  • 0 votes

[Android] Track data/artwork is not updated on lockscreen

Thread: 668096Status: Resolved Description: Sometimes when manually skipping a track or the next track starts the album art/track details do not get updated on the KitKat Lockscreen. Instead the previously playing track information is displayed. To r...

  • Community Legend
  • Thread: 668096 Status: Resolved Description: Sometimes when manually skipping a track or the next track starts the album art/track details do not get updated on the KitKat Lockscreen. Instead th...
  • Peter__
  • Community Legend
  • 3737 Views
  • 14 comments
  • 0 likes
  • Fixed
  • 3737 Views
  • 14 comments
  • 0 votes

[Desktop] Repeat One Mode not (and can't be) disabled on Radio Start

Thread: Rock Star Report (possible mention on the community, but can't find the topic!), verified by @Jack_H .Status: Fixed Description: If listening to a track with repeat track (one) mode enabled, upon starting radio repeat track mode is not disabl...

  • Community Legend
  • Thread: Rock Star Report (possible mention on the community, but can't find the topic!), verified by @Jack_H . Status: Fixed Description: If listening to a track with repeat track (one) mod...
  • Peter__
  • Community Legend
  • 3090 Views
  • 6 comments
  • 0 likes
  • Desktop
    Radio
    repeat track
  • Fixed
  • 3090 Views
  • 6 comments
  • 0 votes

[iPad] Screen Rotation Behavior Broken

Thread: 763861 (Reproduced in Rock Star chat)Status: Fixed Description: Spotify's rotation detection appears to be broken in Spotify for iOS 1.1.x on iPad. Opening/Closing the app or locking/unlocking the screen (with Spotify in the foreground) will ...

  • Community Legend
  • Thread: 763861 (Reproduced in Rock Star chat) Status: Fixed Description: Spotify's rotation detection appears to be broken in Spotify for iOS 1.1.x on iPad. Opening/Closing the app or ...
  • Peter__
  • Community Legend
  • 17399 Views
  • 46 comments
  • 0 likes
  • ipad
    rotation
    screen
  • Fixed
  • 17399 Views
  • 46 comments
  • 0 votes

[iOS] "Track only available online" spam

Thread: 122052 Status: Resolved Description When opening Spotify an empty Now Playing is shown with a "Track Only Available Online" alert. Clicking "OK" removes the message. Additional information - Updates 2013-01-10: We've been able to reproduce th...

  • Spotify Legend
  • Thread: 122052 Status: Resolved Description When opening Spotify an empty Now Playing is shown with a "Track Only Available Online" alert. Clicking "OK" removes the message.   Additiona...
  • Goodman
  • Spotify Legend
  • 2105 Views
  • 6 comments
  • 1 likes
  • Fixed
  • 2105 Views
  • 6 comments
  • 1 votes