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Connect feature not working properly on the Desktop app.

Hey folks, We're receiving reports that people are not able to use the Connect feature from Desktop app to mobile devices, Discord and Last.fm We wanted to let you know that this is being investigated and we'll keep you posted on how it goes in this ...

  • Moderator
  • Moderator
  • Hey folks,    We're receiving reports that people are not able to use the Connect feature from Desktop app to mobile devices, Discord and Last.fm    We wanted to let you k...
  • adhom
  • Newbie
  • 19266 Views
  • 293 comments
  • 582 likes
  • Desktop
  • Fixed
  • 19266 Views
  • 293 comments
  • 582 votes

Spotify Connect not working on multiple 3rd party devices

Recently there have been numerous reports that Spotify Connect is not working on 3rd party devices like wireless smart speakers, multiroom speakers, sound systems and receivers. It's either possible to connect to the speaker using the Spotify Connect...

  • Moderator
  • Moderator
  • Recently there have been numerous reports that Spotify Connect is not working on 3rd party devices like wireless smart speakers, multiroom speakers, sound systems and receivers.  It's either p...
  • metzger25
  • Newbie
  • 9636 Views
  • 768 comments
  • 4 likes
  • Other
  • Fixed
  • 9636 Views
  • 768 comments
  • 4 votes

[Desktop] Unable to resize Friend Activity and Library bars on Windows

Plan Premium Country Israel Device PC Operating System Windows 10 My Question or Issue Issues with fitting layout in app (can't adjust windows). The desktop app doesn't allow resizing of the Friend Activity and Library bars when the language setting ...

  • Music Fan
  • Plan Premium Country Israel Device PC Operating System Windows 10 My Question or Issue   Issues with fitting layout in app (can't adjust windows).   The desktop app ...
  • barbeàpapa
  • Newbie
  • 2802 Views
  • 30 comments
  • 15 likes
  • Desktop
    Windows
  • Fixed
  • 2802 Views
  • 30 comments
  • 15 votes

Blank Home Page

Hi I just log into my Spotify and my homepage is missing.Device: IPhone XSystem: IOS 10

52CE0228-6AE3-47B2-ABC3-03772F212D47.png
  • Casual Listener
  • Hi I just log into my Spotify and my homepage is missing. Device: IPhone X System: IOS 10  
  • josephd60
  • Gig Goer
  • 5710 Views
  • 34 comments
  • 39 likes
  • Fixed
  • 5710 Views
  • 34 comments
  • 39 votes

[Android][Playlists] Fast scrolling missing

For users like me, with playlists containing 1000+ songs, scrolling manually to get to the latest added song on Android will take a while. The removal of the fast scroll feature severly damaged the user experience. That being said, it's now easier to...

  • Casual Listener
  • For users like me, with playlists containing 1000+ songs, scrolling manually to get to the latest added song on Android will take a while. The removal of the fast scroll feature severly damaged the u...
  • qkachoo
  • Newbie
  • 14404 Views
  • 109 comments
  • 81 likes
  • Android
    Playlists
  • Fixed
  • 14404 Views
  • 109 comments
  • 81 votes

Downtime 29.9.22: New podcast episodes not playing

Hey folks,We're receiving multiple reports that some new podcasts are not playable in our app, both on the mobile version and the desktop version.

  • Moderator
  • Moderator
  • Hey folks, We're receiving multiple reports that some new podcasts are not playable in our app, both on the mobile version and the desktop version. 
  • Lyubka
  • Moderator
  • 1400 Views
  • 21 comments
  • 19 likes
  • Desktop
    Mobile
  • Fixed
  • 1400 Views
  • 21 comments
  • 19 votes

Discover Weekly not playing, and endlessly loads

We've received reports about Discover Weekly not playing for some folks, and it also seem to endlessly load.

  • Moderator
  • Moderator
  • We've received reports about Discover Weekly not playing for some folks, and it also seem to endlessly load.
  • gerd94706
  • Newbie
  • 1510 Views
  • 14 comments
  • 14 likes
  • Your Library
  • Fixed
  • 1510 Views
  • 14 comments
  • 14 votes

Crossfade option isn't working on the desktop app.

We've received reports that the Crossfade feature isn't working correctly on the desktop app. No matter how many seconds are being added, it won't work and after returning to the settings page, it's set to a random amount of seconds.

  • Moderator
  • Moderator
  • We've received reports that the Crossfade feature isn't working correctly on the desktop app. No matter how many seconds are being added, it won't work and after returning to the settings page, it's ...
  • amendooas
  • Casual Listener
  • 8692 Views
  • 75 comments
  • 114 likes
  • Desktop
  • Fixed
  • 8692 Views
  • 75 comments
  • 114 votes

Podcast episodes appear in alphabetical order in the queue

We've received reports that in the Desktop app, podcast episodes appear in alphabetical order in the queue, regardless of how you sort them. This occurs both on Windows and Mac.

  • Moderator
  • Moderator
  • We've received reports that in the Desktop app, podcast episodes appear in alphabetical order in the queue, regardless of how you sort them. This occurs both on Windows and Mac.
  • Yordan
  • Moderator
  • 7713 Views
  • 107 comments
  • 83 likes
  • Desktop
  • Fixed
  • 7713 Views
  • 107 comments
  • 83 votes

Spotify BMW ConnectedDrive option not showing in iOS

Hey everyone, We're receiving reports from Spotify users on iOS devices, that the Spotify app is not showing in the BMW ConnectedDrive menu. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Upda...

  • Moderator
  • Moderator
  • Hey everyone,   We're receiving reports from Spotify users on iOS devices, that the Spotify app is not showing in the BMW ConnectedDrive menu.   If you’re experiencing this issue,...
  • PatrykM
  • Newbie
  • 27403 Views
  • 229 comments
  • 257 likes
  • iOS
  • Fixed
  • 27403 Views
  • 229 comments
  • 257 votes

Problems activating Hulu with the student discount.

PlanPremiumCountryUnited StatesDeviceiPhone 6sOperating SystemiOS 10 My Question or IssueI originally had the bundle with the premium spotify and Hulu for 9.99 a month but then all of a sudden the Hulu was taken off so I called Hulu and they said tha...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 6s Operating System iOS 10   My Question or Issue I originally had the bundle with the premium spotify and Hulu for 9.99 a month but th...
  • bhillhouse
  • Newbie
  • 17648 Views
  • 46 comments
  • 50 likes
  • Premium for Students
  • Fixed
  • 17648 Views
  • 46 comments
  • 50 votes

No Spotify on Galaxy Store - Galaxy Watch

PlanPremiumCountryIndonesiaDeviceGalaxy S10+Operating SystemAndroid Pie My Question or Issue Hi Spotify Team, I want to ask about the spotify, when i search for the spotify on galaxy store, i cannot find it, can somebody help for this? because i want...

  • Casual Listener
  • Plan Premium Country Indonesia Device Galaxy S10+ Operating System Android Pie   My Question or Issue  Hi Spotify Team, I want to ask about the spotify, when i search for the spot...
  • turbobb
  • Casual Listener
  • 79417 Views
  • 629 comments
  • 666 likes
  • Galaxy Watch
    Samsung
    Spotify
  • Fixed
  • 79417 Views
  • 629 comments
  • 666 votes

Black screen is shown on iOS mobile devices right after the app has been started.

Hey there, We've received reports of users seeing a black screen after launching the app on iOS mobile devices.

  • Moderator
  • Moderator
  • Hey there,   We've received reports of users seeing a black screen after launching the app on iOS mobile devices.    
  • ibnalfreak
  • Newbie
  • 2866 Views
  • 21 comments
  • 39 likes
  • iOS
  • Fixed
  • 2866 Views
  • 21 comments
  • 39 votes

Drag and drop doesn't scroll the screen upwards

Hey there, We've received reports about the drag and drop feature not scrolling the screen once the dragged track reaches the upper border of the screen. If you experience this issue, leave your vote in the thread, so we can get an overview of its im...

  • Moderator
  • Moderator
  • Hey there,   We've received reports about the drag and drop feature not scrolling the screen once the dragged track reaches the upper border of the screen.   If you experience this ...
  • AlejaR
  • Moderator
  • 2967 Views
  • 30 comments
  • 79 likes
  • Desktop (Windows)
  • Fixed
  • 2967 Views
  • 30 comments
  • 79 votes

Downtime September 14th, 2022: Web Player getting a 502 Bad Gateway Error

Hey folks, We've received some reports that users are unable to access the web player, as it shows a 502 Bad Gateway Error. This is being investigated.

  • Moderator
  • Moderator
  • Hey folks,    We've received some reports that users are unable to access the web player, as it shows a  502 Bad Gateway Error.   This is being investigated. 
  • Novy
  • Moderator
  • 1692 Views
  • 9 comments
  • 21 likes
  • Desktop
  • Fixed
  • 1692 Views
  • 9 comments
  • 21 votes

Local Files not appearing on Android

Hey folks, We've received some reports that imported Local Files on Android aren't showing up on. Most reports come from devices with versions of Android 9. To prevent any confusions, keep in mind that this is different from the regular Local Files s...

  • Moderator
  • Moderator
  • Hey folks,   We've received some reports that imported Local Files  on  Android aren't showing up on.  Most reports come from devices with versions of Android 9.   ...
  • AlejaR
  • Moderator
  • 3368 Views
  • 26 comments
  • 32 likes
  • Android
  • Fixed
  • 3368 Views
  • 26 comments
  • 32 votes

"There was a problem" error when joining Premium Duo

Hey folks, We've received some reports that users are unable to join Premium Duo plans, as a "There was a problem" error is appearing. It seems to be only affecting users in Argentina for now. This is being investigated.

  • Moderator
  • Moderator
  • Hey folks,   We've received some reports that users are unable to join Premium Duo plans, as a "There was a problem" error is appearing. It seems to be only affecting users in Argentina for ...
  • MikeRotch76
  • Newbie
  • 1139 Views
  • 8 comments
  • 13 likes
  • Subscriptions
  • Fixed
  • 1139 Views
  • 8 comments
  • 13 votes

[Web Player] Blank search results when using advanced search syntax

Hey folks, We have noticed the following issue with the web player:When searching, results appear blank when using advanced search syntax (e.g. "artist:", "genre:", "track:", etc.). The issue is triggered when clicking away from the Top Results tab a...

  • Spotify Legend
  • Hey folks,   We have noticed the following issue with the web player: When searching, results appear blank when using advanced search syntax   (e.g. "artist:", "genre:", "track:...
  • Undeadhorrer
  • Newbie
  • 775 Views
  • 5 comments
  • 2 likes
  • Web Player
  • Fixed
  • 775 Views
  • 5 comments
  • 2 votes

Issues with accepting Blend invites

We've received reports that users are unable to accept Blend invites. When they try to do so, one of the following error messages is displayed: "Blend not found" "Something went wrong" "Link has expired" Alternatively, clicking the invite link just o...

  • Moderator
  • Moderator
  • We've received reports that users are unable to accept Blend invites. When they try to do so, one of the following error messages is displayed: "Blend not found" "Something went wrong" "Link ...
  • Isabelle16
  • Newbie
  • 2513 Views
  • 26 comments
  • 76 likes
  • Mobile
  • Fixed
  • 2513 Views
  • 26 comments
  • 76 votes

Shuffle play pauses music

PlanPremiumOperating SystemAndroid 7.0 My Question or IssueWhen I press the shuffle play button it pauses my music when it used to shuffle songs again. Is it supposed to do this? And if so, is there a way to make it do what it did before?

  • Regular
  • Plan Premium Operating System Android 7.0   My Question or Issue When I press the shuffle play button it pauses my music when it used to shuffle songs again. Is it supposed to do this? And...
  • SvenBaijards
  • Visitor
  • 7429 Views
  • 32 comments
  • 80 likes
  • Fixed
  • 7429 Views
  • 32 comments
  • 80 votes