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Forum Posts

Spotify playlists not refreshing

Im having real trouble with my discover weekly and release radar playlists which have appeared to stop updating - I have tried logging out and unistalling on both iphone and PC, but no avail - please can someone help me?

  • Casual Listener
  • Im having real trouble with my discover weekly and release radar playlists which have appeared to stop updating - I have tried logging out and unistalling on both iphone and PC, but no avail - please...
  • Alfredo
  • Roadie
  • 610 Views
  • 11 comments
  • 0 likes
  • Fixed
  • 610 Views
  • 11 comments
  • 0 votes

Spotify keeps losing volume

So I have a Spotify account and until recently worst thing was the loss of signal whilst commuting.Recently, it has been a real pain as it keeps playing a track, gives me like 10 or 20 seconds of sound and then goes mute. Still shows as playing on Sp...

  • Casual Listener
  • So I have a Spotify account and until recently worst thing was the loss of signal whilst commuting. Recently, it has been a real pain as it keeps playing a track, gives me like 10 or 20 seconds of s...
  • Gibberz
  • Casual Listener
  • 512 Views
  • 8 comments
  • 0 likes
  • Android
    bluetooth
    loss of volume
    Sporadic
  • Fixed
  • 512 Views
  • 8 comments
  • 0 votes

iOS Shuffle

Shuffling a downloaded playlist on iphone 7+ does not randomize the tracks. It essentially reverses the play order no matter how many times I tap and untap Shuffle. I have two albums from one artist at the top. Shuffling does not scatter the tracks r...

  • Casual Listener
  • Shuffling a downloaded playlist on iphone 7+ does not randomize the tracks.  It essentially reverses the play order no matter how many times I tap and untap Shuffle.  I have two albums&nbsp...
  • gi0rgi0
  • Casual Listener
  • 322 Views
  • 5 comments
  • 0 likes
  • iOS
  • Fixed
  • 322 Views
  • 5 comments
  • 0 votes

Shared Links don't work for artist names with é (%C3%A9e) on Facebook mobile app

Hello guys We are a band called "Klischée" and we wanted to share a new playlist on Facebook. Sadly the link doesn't work when I click on the Facebook mobile app (probably because of the "é" in the artist/user name). I just get to the main page of th...

  • Regular
  • Hello guys   We are a band called "Klischée" and we wanted to share a new playlist on Facebook. Sadly the link doesn't work when I click on the Facebook mobile app (probably because ...
  • Chris
  • Spotify
  • 1617 Views
  • 16 comments
  • 0 likes
  • links
    Mobile
  • Fixed
  • 1617 Views
  • 16 comments
  • 0 votes

Ads covers the sidebar

As the title says, in the last version of Spotify Desktop for Windows, the ads creates a grey bar which covers part of the sidebar, making the "New Playlist" button unclickable or hiding part of the cover of the current song. Screenshots:

Spotify1.png Spotify2.png
  • Regular
  • As the title says, in the last version of Spotify Desktop for Windows, the ads creates a grey bar which covers part of the sidebar, making the "New Playlist" button unclickable or hiding part of the ...
  • jacksmi
  • Newbie
  • 1506 Views
  • 7 comments
  • 0 likes
  • Desktop
    Windows
  • Fixed
  • 1506 Views
  • 7 comments
  • 0 votes

Registration page fails

I've tried to register a new spotify account for the whole day and I can't get the submit button to do it's work. I keep seeing the spinner. I'm not registering with facebook but ordinary email/username form. When will this be fixed?

  • Regular
  • I've tried to register a new spotify account for the whole day and I can't get the submit button to do it's work. I keep seeing the spinner. I'm not registering with facebook but ordinary email/usern...
  • maxonen
  • Newbie
  • 1118 Views
  • 20 comments
  • 0 likes
  • registration
  • Fixed
  • 1118 Views
  • 20 comments
  • 0 votes

Wrong Lyrics

Hi!I know it might be a minor issue, but it bothers me quite a bit.I was listening to the song Castle on the Hill by Ed Sheeran and the lyrics are all wrong, there are even some parts in French. There are other songs with synchronization issues as we...

  • Casual Listener
  • Hi! I know it might be a minor issue, but it bothers me quite a bit. I was listening to the song Castle on the Hill by Ed Sheeran and the lyrics are all wrong, there are even some parts in French. ...
  • https_pris_mx
  • Visitor
  • 371 Views
  • 4 comments
  • 0 likes
  • Fixed
  • 371 Views
  • 4 comments
  • 0 votes

How can I report an album that has an audio problem inside the service?

At first I thouight I was a mastering issue so I contacted the mastering engineer and he told me there was no problem on the recording, that after all he won a grammy because of that album. Went and bought the CD, bought some expensive hi-fi headphon...

  • Regular
  • At first I thouight I was a mastering issue so I contacted the mastering engineer and he told me there was no problem on the recording, that after all he won a grammy because of that album. Went and ...
  • Spoxx
  • Regular
  • 369 Views
  • 3 comments
  • 0 likes
  • album problem
    audio problem
  • Fixed
  • 369 Views
  • 3 comments
  • 0 votes

Artist verification problem

Hi there! I need help for verifying my artist page. I filled in the module for verification. All was ok, the blue tick appeared on my artist page. So I tried to access in fan insights. I filled in the module, but the blue tick disappeared in my artis...

  • Casual Listener
  • Hi there! I need help for verifying my artist page. I filled in the module for verification. All was ok, the blue tick appeared on my artist page. So I tried to access in fan insights. I filled in th...
  • CyborgCyclone
  • Regular
  • 1717 Views
  • 11 comments
  • 0 likes
  • Account
  • Fixed
  • 1717 Views
  • 11 comments
  • 0 votes

FRAUD CHARGES ON MY CREDIT CARD FROM SPOTIFY

I do not do business with Spotify - actually had not even heard of you until fraud bank charges showed up on my credit card. Apparently this is an ongoing issue at your Company to the extent that you do NOT publish a teleohoine to contact Spotify and...

  • Casual Listener
  • I do not do business with Spotify - actually had not even heard of you until fraud bank charges showed up on my credit card. Apparently this is an ongoing issue at your Company to the extent that you...
  • mcdc1224
  • Newbie
  • 3555 Views
  • 4 comments
  • 0 likes
  • Fixed
  • 3555 Views
  • 4 comments
  • 0 votes