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[Android] Missing Extreme Quality Option

Thread: 613302 Status: Fixed Description: Under some circumstances, the Extreme Quality option disappears from the Android streaming/syncing quality options. To reproduce (Steps provided by @Joe - Thanks!): Launch spotify in portrait mode Open settin...

  • Community Legend
  • Thread: 613302 Status: Fixed Description: Under some circumstances, the Extreme Quality option disappears from the Android streaming/syncing quality options.    To reproduc...
  • Peter__
  • Community Legend
  • 4344 Views
  • 22 comments
  • 0 likes
  • Android
    quality
    settings
  • Fixed
  • 4344 Views
  • 22 comments
  • 0 votes

[Bug] Connect Reports Incorrect Playing Track

Description: Spotify Connect on iOS often reports incorrect playing track. Device Information: iPhone 4S 16GB Spotify 0.9.1.230 iPad 3 16GB Spotify 0.9.1.230 Pioneer A1 (XW-SMA1-K) To reproduce: This doesn't reproduce 100% of the time, but it appears...

connect bug 2.JPG connect bug 1.JPG
  • Community Legend
  • Description: Spotify Connect on iOS often reports incorrect playing track.   Device Information: iPhone 4S 16GB Spotify 0.9.1.230 iPad 3 16GB  Spotify 0.9.1.230 Pioneer A1 (XW...
  • piotrekg
  • Newbie
  • 5309 Views
  • 26 comments
  • 0 likes
  • Connect
  • Fixed
  • 5309 Views
  • 26 comments
  • 0 votes

[Desktop] Hide from Taskbar option breaks starting minimised

Thread: 94453 Status: Under investigation Description: Spotify will not start minimised if the "Hide from Taskbar when closed" option is also enabled. Workaround:Disable the hide from system tray option or choose note to open automatically. [snip] - ...

  • Spotify
  • Spotify
  • Thread: 94453 Status: Under investigation Description: Spotify will not start minimised if the "Hide from Taskbar when closed" option is also enabled.   Workaround: Disab...
  • meahtenoha
  • Spotify
  • 2052 Views
  • 9 comments
  • 0 likes
  • Fixed
  • 2052 Views
  • 9 comments
  • 0 votes

[iOS] Issues with offline playlists since update 0.7.1

Description: After updating to version 0.7.1 some users are having issues syncing playlists for offline use. Additional information: We haven't had much luck reproducing this issue internally, which makes identifying the cause especially hard. The mo...

  • Spotify Legend
  • Description: After updating to version 0.7.1 some users are having issues syncing playlists for offline use.   Additional information: We haven't had much luck reproducing this issue int...
  • higorhcg
  • Newbie
  • 4062 Views
  • 33 comments
  • 0 likes
  • iOS
  • Fixed
  • 4062 Views
  • 33 comments
  • 0 votes

[iOS] Update 0.7.1 crashing after startup

Thread: 462212 Status: Resolved Description: iPhones (and potentially other devices) crashing as soon as Spotify starts up. Specific to version 0.7.1 Additional information: - Crash log kindly supplied by Biscuitface: http://pastebin.com/E6rWUyfu. - ...

  • Roadie
  • Thread: 462212 Status: Resolved Description:   iPhones (and potentially other devices) crashing as soon as Spotify starts up. Specific to version 0.7.1    Additional...
  • Peter__
  • Community Legend
  • 24571 Views
  • 90 comments
  • 0 likes
  • Fixed
  • 24571 Views
  • 90 comments
  • 0 votes

[iOS] Error code 5600 bartender failed Discover Page

Thread: 454538 Status: Closed Description: Error code 5600, bartender failed appearing when attempting to access the Discover tab. Additional information: From the original thread: "I am receiving the following error for ios 6.1.4 iphone 5 with Spoti...

  • Spotify Legend
  • Thread: 454538 Status: Closed Description: Error code 5600, bartender failed appearing when attempting to access the Discover tab.   Additional information: From the original thr...
  • Peter__
  • Community Legend
  • 1708 Views
  • 8 comments
  • 0 likes
  • Fixed
  • 1708 Views
  • 8 comments
  • 0 votes

[Desktop] Spotify crashing when clicking user profiles

Thread: 447944 Status: Closed Description: Clicking particular user profiles on Windows 7 crashes Spotify. Additional information: Only seems to be affecting 0.9.1.53 version in recent reports. - - - When posting in this forum please make sure you ha...

  • Roadie
  • Thread: 447944 Status: Closed Description: Clicking particular user profiles on Windows 7 crashes Spotify.    Additional information: Only seems to be affecting 0.9...
  • Peter__
  • Community Legend
  • 1878 Views
  • 10 comments
  • 0 likes
  • Fixed
  • 1878 Views
  • 10 comments
  • 0 votes

[Desktop][Windows] Clicking Help crashes Spotify

Thread: 442570 Status: Resolved Description: Clicking Help causes Spotify to crash Additional information: This seems to be limited to the latest version (0.9.2.18), on Windows Please provide this information so we can investigate: Spotify version(Go...

  • Spotify Legend
  • Thread: 442570 Status: Resolved Description: Clicking Help causes Spotify to crash   Additional information: This seems to be limited to the latest version (0.9.2.18), on Windows...
  • Peter__
  • Community Legend
  • 2706 Views
  • 24 comments
  • 0 likes
  • Fixed
  • 2706 Views
  • 24 comments
  • 0 votes

[Account] Multiple artist recommendation e-mails

Thread: 439968 Status: Closed Description: Multiple emails being received suggesting the same artists / albums. Additional information: - - - - When posting in this forum please make sure you have read these guidelines. - - - Updates 2013-06-12: We a...

  • Roadie
  • Thread: 439968 Status: Closed Description: Multiple emails being received suggesting the same artists / albums.    Additional information: -   - - - When...
  • Peter__
  • Community Legend
  • 714 Views
  • 2 comments
  • 0 likes
  • Fixed
  • 714 Views
  • 2 comments
  • 0 votes

[Mac][OSX 10.5] Spotify doesn't work any more

Thread: 393602 , 409632 Status: Resolved again Description Having worked previously, installing and using Spotify-0.8.5.dmg seems to result in a crash, rendering the app unusable Additional information - Updates 2013-05-16: We are investigating the i...

  • Spotify Legend
  • Thread: 393602 ,  409632 Status: Resolved again Description Having worked previously, installing and using Spotify-0.8.5.dmg seems to result in a crash, rendering the app unusable   ...
  • Peter__
  • Community Legend
  • 9545 Views
  • 68 comments
  • 0 likes
  • Fixed
  • 9545 Views
  • 68 comments
  • 0 votes

[Windows] Clicking the title bar under the album art can crash the client every time

Reported by: jwylot Status: Closed Description: This seems to be Windows-only. Happening on, at least, windows 7 and 8. Go to preferences Put the cursor in the username field (field was blank in my case) Now click on the grey bar under the album art ...

  • Spotify Legend
  • Reported by: jwylot   Status: Closed Description: This seems to be Windows-only. Happening on, at least, windows 7 and 8. Go to preferences Put the cursor in the username fie...
  • Peter__
  • Community Legend
  • 5099 Views
  • 12 comments
  • 0 likes
  • Fixed
  • 5099 Views
  • 12 comments
  • 0 votes

[OS X] Renaming a playlist asks to delete it

Threads: 384196, 385658 Status: Collecting information Description We've had a few users report that when right-clicking a playlist to rename it, pressing delete is bringing up the "do you really want to delete this playlist?" option when it should d...

  • Roadie
  • Threads: 384196, 385658 Status: Collecting information Description We've had a few users report that when right-clicking a playlist to rename it, pressing delete is bringing up the "d...
  • meahtenoha
  • Spotify
  • 742 Views
  • 4 comments
  • 0 likes
  • Fixed
  • 742 Views
  • 4 comments
  • 0 votes

[Android] Songs randomly stop playing

Thread: 380716 Status: Unresolved Description: When listening to music in either on- or offline mode, Spotify will stop playing after 1-2 songs. Additional information: When replying please make sure to read [Android] Troubleshooting Spotify and prov...

  • Spotify Legend
  • Thread: 380716 Status: Unresolved Description: When listening to music in either on- or offline mode, Spotify will stop playing after 1-2 songs.   Additional information: When repl...
  • meahtenoha
  • Spotify
  • 37045 Views
  • 58 comments
  • 0 likes
  • Android
    bug
    playback
  • Fixed
  • 37045 Views
  • 58 comments
  • 0 votes

[Desktop] Version 0.9.0 resets the cache location to default

Thread: 364532 Status: Resolved Description: Since update 0.9.0 the cache location resets every time you exit the app. This has two side effects: Any content you had downloaded before 0.9.0 is gone Any users with a small primary hard disk are unable ...

  • Spotify Legend
  • Thread: 364532 Status: Resolved Description: Since update 0.9.0 the cache location resets every time you exit the app. This has two side effects: Any content you had downloaded before 0.9.0...
  • Peter__
  • Community Legend
  • 7005 Views
  • 54 comments
  • 0 likes
  • Fixed
  • 7005 Views
  • 54 comments
  • 0 votes

[Desktop][Artist page] Clicking left-side album artwork won't return you to currently playing track

Thread: 328988 Status: Unresolved Description Find an artist page that has a lot of albums (for example: Steve Aoki) Scroll down, off the first page and start playing a track Scroll back up, so the currently playing track isn't shown on screen anymor...

  • Spotify Legend
  • Thread: 328988 Status: Unresolved Description Find an artist page that has a lot of albums (for example: Steve Aoki) Scroll down, off the first page and start playing a track Scroll back ...
  • kawaiiguyy
  • Casual Listener
  • 2949 Views
  • 18 comments
  • 0 likes
  • Fixed
  • 2949 Views
  • 18 comments
  • 0 votes

[Desktop] Filter Bar Issues on Playlists

Reported by: Peter Thread: 328446 Status: Resolved Description: Under certain conditions, it is not possible to search using the filter bar in Playlists or close the filter bar. To reproduce: Open Spotify Bring up the filter bar on a playlist (Ctrl/C...

  • Spotify Legend
  • Reported by: Peter Thread: 328446 Status: Resolved Description: Under certain conditions, it is not possible to search using the filter bar in Playlists or close the filter bar. ...
  • godest
  • Newbie
  • 1867 Views
  • 11 comments
  • 0 likes
  • Fixed
  • 1867 Views
  • 11 comments
  • 0 votes

[Desktop] Playlist title not updating on rename

Thread: 337974 Status: Fixed Description Renaming a playlist does not change the name in the playlist view until Spotify is restarted Additional information Steps to reproduce: Click New Playlist in the left hand side menu panel Call your playlist "P...

  • Roadie
  • Thread: 337974 Status: Fixed Description Renaming a playlist does not change the name in the playlist view until Spotify is restarted Additional information Steps to reproduce:...
  • Peter__
  • Community Legend
  • 1258 Views
  • 3 comments
  • 0 likes
  • Fixed
  • 1258 Views
  • 3 comments
  • 0 votes

[iOS] Phone calls don't come in when Spotify is playing

Thread: 335104 Status: New Description: Version: 0.6.0.181 Core: 0.7.1.6554 As reported by encathal: Description Whenever I am listening to Spotify on my phone and a call attempts to come in Spotify stops for second and then continues playing and the...

  • Spotify Legend
  • Thread: 335104 Status: New Description: Version: 0.6.0.181   Core: 0.7.1.6554 As reported by encathal:   Description Whenever I am listening to Spotify on my phone and a call ...
  • Rod2015
  • Newbie
  • 6728 Views
  • 38 comments
  • 0 likes
  • call
    iOS
    phone
  • Fixed
  • 6728 Views
  • 38 comments
  • 0 votes

[WP8] App crashes when scrolling playlists

Thread: 273698 Status: Unresolved Description: Scrolling down the playlist view the app will crash Happens on the HTC 8S and Nokia Lumia 920 Additional information: This can also happen when selecting a track in any playlist This seems to be a legacy...

  • Spotify Legend
  • Thread: 273698 Status: Unresolved Description: Scrolling down the playlist view the app will crash Happens on the HTC 8S and Nokia Lumia 920   Additional information: This can al...
  • vicky84wicket
  • Newbie
  • 2842 Views
  • 29 comments
  • 0 likes
  • Fixed
  • 2842 Views
  • 29 comments
  • 0 votes

[Desktop] Error 114 trying to use Spotify

Thread: 256122 (133 replies) Status: Resolved Description Using broadband (i.e. not mobile data) many users seem to be receiving error 114 when trying to use Spotify and they're unable to use it. Spotify remains in offline mode Additional information...

  • Spotify Legend
  • Thread: 256122 (133 replies) Status: Resolved Description Using broadband (i.e. not mobile data) many users seem to be receiving error 114 when trying to use Spotify and they're unable to use i...
  • Peter__
  • Community Legend
  • 11378 Views
  • 50 comments
  • 0 likes
  • Fixed
  • 11378 Views
  • 50 comments
  • 0 votes