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Please see below the current ongoing issues which are under investigation.

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Ongoing Issues

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Forum Posts

Can't save playlists after editing

Hey folks, We're receiving reports from iOS users who are unable to save any changes to the track order in their playlists due to the Save button being grayed out.

  • Moderator
  • Moderator
  • Hey folks,   We're receiving reports from iOS users who are unable to save any changes to the track order in their playlists due to the Save button being grayed out. 
  • MihailY
  • Moderator
  • 420 Views
  • 12 comments
  • 11 likes
  • iOS
  • Under investigation
  • 420 Views
  • 12 comments
  • 11 votes

[Downtime 11.10.] Missing podcast episodes on Spotify

Hey folks, Some of you might see that your episodes are removed/ not being ingested by Spotify. When trying to log in to your Spotify for Podcasters account, you may also see an empty account or only a white screen. This is being looked into.

  • Moderator
  • Moderator
  • Hey folks,   Some of you might see that your episodes are removed/ not being ingested by Spotify. When trying to log in to your Spotify for Podcasters account, you may also see an empty acco...
  • jgaffney6
  • Newbie
  • 302 Views
  • 5 comments
  • 2 likes
  • Accounts
    Other
  • Under investigation
  • 302 Views
  • 5 comments
  • 2 votes

Recently played artists section not updating

We've been seeing reports from users that the recently played artists on their profile are not updating, while recently played in listening history is working as expected.

  • Moderator
  • Moderator
  • We've been seeing reports from users that the recently played artists on their profile are not updating, while recently played in listening history is working as expected.
  • Weept1981
  • Newbie
  • 32266 Views
  • 348 comments
  • 196 likes
  • Accounts
    Other
  • Under investigation
  • 32266 Views
  • 348 comments
  • 196 votes

Smart Shuffle keeps turning itself on

Hey folks! Some of you have reported that Smart Shuffle is automatically turning itself on again after being switched off. This is now being looked into. Note: The smart shuffle feature works on a playlist-by-playlist basis. If you turn it off on one...

  • Moderator
  • Moderator
  • Hey folks!   Some of you have reported that Smart Shuffle is automatically turning itself on again after being switched off. This is now being looked into. Note: The smart shuffle f...
  • coke187
  • Roadie
  • 10541 Views
  • 85 comments
  • 224 likes
  • Other
  • Under investigation
  • 10541 Views
  • 85 comments
  • 224 votes

Playback issues: Songs going silent on Android app

We've received reports from Android users that the progress bar of a song keeps moving but there's no sound coming out. When the app is restarted, the progress bar goes back to the point where the song went silent. Some users noticed that the issue d...

  • Moderator
  • Moderator
  • We've received reports from Android users that the progress bar of a song keeps moving but there's no sound coming out. When the app is restarted, the progress bar goes back to the point where t...
  • HarryMu4277
  • Regular
  • 45881 Views
  • 283 comments
  • 477 likes
  • Android
  • Under investigation
  • 45881 Views
  • 283 comments
  • 477 votes

Shuffle Play button has disappeared

Users are reporting that the Shuffle Play button has disappeared. This seems to be happening on iPhones only. The Shuffle button is missing both from playlists and in the Now Playing view next to the Play-button.

  • Moderator
  • Moderator
  • Users are reporting that the Shuffle Play button has disappeared. This seems to be happening on iPhones only. The Shuffle button is missing both from playlists and in the Now Playing view next to the...
  • kyleighk03
  • Newbie
  • 31520 Views
  • 79 comments
  • 310 likes
  • iOS
  • Under investigation
  • 31520 Views
  • 79 comments
  • 310 votes

Spotify app is skipping after a few seconds on Samsung TVs

We've received reports that the Spotify app is skipping after a few seconds, with multiple mentions of Samsung TVs. The reports note that tracks are playing without audio on the Samsung TV devices, and trouble-shooting has already been tried.

  • Moderator
  • Moderator
  • We've received reports that the Spotify app is skipping after a few seconds, with multiple mentions of Samsung TVs.  The reports note that tracks are playing without audio on the Samsung TV devi...
  • Not applicable
  • 19289 Views
  • 65 comments
  • 158 likes
  • Other
  • Under investigation
  • 19289 Views
  • 65 comments
  • 158 votes