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Please see below the current ongoing issues which are under investigation.

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Ongoing Issues

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Forum Posts

Can't find settings for private mode on new web player

Hi! I can't find the settings for Private Session on the new Spotify Web player! Please help!

  • Music Fan
  • Hi!   I can't find the settings for Private Session on the new Spotify Web player! Please help!  
  • x6060x
  • Newbie
  • 18331 Views
  • 19 comments
  • 47 likes
  • Web Player
  • Not An Issue
  • 18331 Views
  • 19 comments
  • 47 votes

Repeated Songs on Discover Weekly Playlists

On my Discover Weekly (DW) playlist every week, I get up to 15 songs that I've had previously on DW playlists. As in, there are many songs that have shown up on two or even three of my DW playlists in the last few months. Note: These are all songs I ...

  • Regular
  • On my Discover Weekly (DW) playlist every week, I get up to 15 songs that I've had previously on DW playlists. As in, there are many songs that have shown up on two or even three of my DW playli...
  • Jackpier1
  • Casual Listener
  • 9701 Views
  • 79 comments
  • 83 likes
  • Discover Weekly
    repeat
  • Not An Issue
  • 9701 Views
  • 79 comments
  • 83 votes

Where is volume normalization for Amazon Alexa?

I use Spotify mostly through my Amazon Echo Dot, and I find myself having to adjust volume between almost every song due to the large volume differences, especially when listening to Classical recordings. Where can I find the volume normalization opt...

  • Casual Listener
  • I use Spotify mostly through my Amazon Echo Dot, and  I find myself having to adjust volume between almost every song due to the large volume differences, especially when listening to Classical ...
  • Laxative
  • Newbie
  • 15995 Views
  • 22 comments
  • 71 likes
  • Alexa
    classical
    Echo
    Echo Dot
    volume
    volume difference
    volume issues
    volume normalization
  • Not An Issue
  • 15995 Views
  • 22 comments
  • 71 votes

Using Echo dot and phone at same time

Hi, I have an amazon echo dot set up at home, and a Spotify family premium account. The echo dot is linked to my spotify account, so when I am at home, using spotify on py phone will play through the echo dot if I wish. However, this means that when ...

  • Casual Listener
  • Hi,   I have an amazon echo dot set up at home, and a Spotify family premium account.  The echo dot is linked to my spotify account, so when I am at home, using spotify on py phone will p...
  • CdrJamesPond
  • Visitor
  • 19983 Views
  • 17 comments
  • 11 likes
  • Echo Dot
  • Not An Issue
  • 19983 Views
  • 17 comments
  • 11 votes

Can't add songs to collaborative playlists on Spotify Web Player

Can't add songs to collaborative playlists on Spotify Web Player since a recent update - unless I'm missing it somehow. Either way not obvious at all. Can still do it on phone. Seems an incredibly basic thing to overlook in an update.

  • Casual Listener
  • Can't add songs to collaborative playlists on Spotify Web Player since a recent update - unless I'm missing it somehow. Either way not obvious at all. Can still do it on phone. Seems an incredib...
  • Pook-Terror
  • Casual Listener
  • 6193 Views
  • 11 comments
  • 20 likes
  • collaborative playlists
    Web Player
  • Not An Issue
  • 6193 Views
  • 11 comments
  • 20 votes

Repeated songs on Discover Weekly

I have been a Premium member since October of last year and have been listening to the Discover Weekly playlist pretty much every week since then. But within the last couple of weeks I have noticed several songs popping up on the list that have been ...

  • Casual Listener
  • I have been a Premium member since October of last year and have been listening to the Discover Weekly playlist pretty much every week since then. But within the last couple of weeks I have noticed s...
  • andykirillov
  • Casual Listener
  • 1349 Views
  • 5 comments
  • 5 likes
  • Not An Issue
  • 1349 Views
  • 5 comments
  • 5 votes

Fix the Lyrics

Ive been a premuim member for years.Fix the lyrics issue on pc,or Ill have to seek another service.As a matter of fact we should recive some type of credit foir not have all the services we signed up for,Lyrics being a majior part of why i have this ...

  • Casual Listener
  • Ive been a premuim member for years.Fix the lyrics issue on pc,or Ill have to seek another service.As a matter of fact we should recive some type of credit foir not have all the services we signed up...
  • MattSuda
  • Spotify Star
  • 619 Views
  • 3 comments
  • 11 likes
  • lyrics
  • Not An Issue
  • 619 Views
  • 3 comments
  • 11 votes

No more than 200 public playlists?

I have *a lot* of public playlists, but I want them all to be public. Currently spotify only displays the first 200 playlists as public. It would be good if the entire selection of public playlists could be seen.

  • Casual Listener
  • I have *a lot* of public playlists, but I want them all to be public. Currently spotify only displays the first 200 playlists as public. It would be good if the entire selection of public playlists c...
  • papasmurph
  • Music Fan
  • 1700 Views
  • 8 comments
  • 24 likes
  • Public Playlists
  • Not An Issue
  • 1700 Views
  • 8 comments
  • 24 votes

Missing Albums From Bee Gees and the Beach Boys

I believe that there are some missing albums from the above two artists as detailed below: Bee Gees- Anything released before 1968 (e.g., Spicks and Specks (1966)) and anything between 1980 and 1990 (e.g., One (1989)) the Beach Boys- Still Crusin' (1...

  • Casual Listener
  • I believe that there are some missing albums from the above two artists as detailed below:   Bee Gees- Anything released before 1968 (e.g., Spicks and Specks (1966)) and anything between 1980 ...
  • heylenny
  • Newbie
  • 635 Views
  • 4 comments
  • 1 likes
  • Albums
    iOS
  • Not An Issue
  • 635 Views
  • 4 comments
  • 1 votes

Spotify on Apple iWatch 3

So it seems that there is no spotify application for the iwatch 3 as stand alone streaming with just the cellular connected watch.... a) if and when will spotify create this?b) considering transfering to apple music because apple music will stream to...

  • Casual Listener
  • So it seems that there is no spotify application for the iwatch 3 as stand alone streaming with just the cellular connected watch....   a) if and when will spotify create this? b) considering...
  • MattSuda
  • Spotify Star
  • 13402 Views
  • 5 comments
  • 17 likes
  • Not An Issue
  • 13402 Views
  • 5 comments
  • 17 votes

Merchbar and the curious case of a terrible strategic partnership with spotify

I have been an active spotify user for over 5 years now and in that time i have also been a musician that has his music listed on spotify. Prior to the merchbar partnership with spotify in june 2016, i had easy access to sell my physical records easi...

  • Music Fan
  • I have been an active spotify user for over 5 years now and in that time i have also been a musician that has his music listed on spotify.  Prior to the merchbar partnership with spotify in june...
  • jonas9105
  • Casual Listener
  • 3059 Views
  • 7 comments
  • 2 likes
  • Desktop
  • Not An Issue
  • 3059 Views
  • 7 comments
  • 2 votes

Albums still not downloadable on desktop after years

Why can I download an album on my mobile device but not on my desktop? This is a simple thing to add. And no, I do not want to convert every album to a playlist thus causing my mobile device playlist section to be filled with "Album" instead of "Play...

  • Casual Listener
  • Why can I download an album on my mobile device but not on my desktop? This is a simple thing to add.   And no, I do not want to convert every album to a playlist thus causing my mobile device...
  • MattSuda
  • Spotify Star
  • 276 Views
  • 2 comments
  • 0 likes
  • Desktop
  • Not An Issue
  • 276 Views
  • 2 comments
  • 0 votes

Desktop Spotify will only let me download playlists, not albums

Hi all! I just downloaded Spotify onto my Desktop and despite having Premium, the option to download was not available. I uninstalled my other devices that used Spotify, so now it's just this device. The option to download has now appeared, but only ...

  • Casual Listener
  • Hi all!   I just downloaded Spotify onto my Desktop and despite having Premium, the option to download was not available.   I uninstalled my other devices that used Spotify, so now...
  • MattSuda
  • Spotify Star
  • 245 Views
  • 2 comments
  • 0 likes
  • Premium Album Download
  • Not An Issue
  • 245 Views
  • 2 comments
  • 0 votes

Song titles on wrong songs

Pink Guy's album Pink Season has almost all of the songs and titles mixed up in no apparent order. It is the exact same on my phone as on my computer, not sure if this issue occurs elsewere or if it is something on my end, but it has been this way fo...

  • Casual Listener
  • Pink Guy's album Pink Season has almost all of the songs and titles mixed up in no apparent order. It is the exact same on my phone as on my computer, not sure if this issue occurs elsewere or if it ...
  • yanyeng89
  • Visitor
  • 2193 Views
  • 9 comments
  • 12 likes
  • Not An Issue
  • 2193 Views
  • 9 comments
  • 12 votes

Spotify stopped working in Iran

I am temporarily living in Iran and was using spotify well up until a few hours ago. I was able to normally use spotify as any other member (non premium) when suddenly a few hours ago i got logged out and it wouldn't let me log back in (I'm sure the ...

  • Casual Listener
  • I am temporarily living in Iran and was using spotify well up until a few hours ago. I was able to normally use spotify as any other member (non premium) when suddenly a few hours ago i got logged ou...
  • Alireza_RNA
  • Visitor
  • 1467 Views
  • 7 comments
  • 14 likes
  • Not An Issue
  • 1467 Views
  • 7 comments
  • 14 votes

Let us FINALLY BLOCK songs/artists/albums

People are asking for this since 5 years.Just let us block or remove songs from lists we didnt create.For example german rap artist most of the time only uplaod their "premium editions", which also include the instrumentals of every song.So 50% of th...

  • Casual Listener
  • People are asking for this since 5 years. Just let us block or remove songs from lists we didnt create. For example german rap artist most of the time only uplaod their "premium editions", whi...
  • CarlosH76
  • Visitor
  • 2534 Views
  • 8 comments
  • 57 likes
  • Desktop
  • Not An Issue
  • 2534 Views
  • 8 comments
  • 57 votes

Crossfade doesn't work when other device selected for playback

As stated when choosing to play on another device (i.e.. Yamaha Amp) crossfade doesn't work. Set it to Listen on this device (i.e..Phone,tablet) it works fine.

  • Casual Listener
  • As stated when choosing to play on another device (i.e.. Yamaha Amp) crossfade doesn't work. Set it to Listen on this device (i.e..Phone,tablet) it works fine.
  • JonnyQ
  • Newbie
  • 8493 Views
  • 14 comments
  • 39 likes
  • Android
    Hardware Partner
  • Not An Issue
  • 8493 Views
  • 14 comments
  • 39 votes

Long track titles don't display fully

Device: Window10 pc; iPhone 4S, IPad Mini Operating System Version: Windows 10 on pc; iOS9 on Apple devices Spotify Version: 1.0.15.133.gf21970bd Description: On much classical music the track name is preceded by the album title, which means that tra...

  • Casual Listener
  • Device: Window10 pc; iPhone 4S, IPad Mini   Operating System Version: Windows 10 on pc; iOS9 on Apple devices   Spotify Version: 1.0.15.133.gf21970bd   Description: On ...
  • Noekeindekoeke
  • Regular
  • 2724 Views
  • 6 comments
  • 14 likes
  • long track titles
  • Not An Issue
  • 2724 Views
  • 6 comments
  • 14 votes

When is Spotify Premium coming to Romania

Hi, I've been using spotify for a lot of time, and a lot of media outlets say that it is going to come to Romania. All the promised dates have not been met though, even though there are some clues that it might be coming soon. I just want to pay for ...

  • Casual Listener
  • Hi,   I've been using spotify for a lot of time, and a lot of media outlets say that it is going to come to Romania. All the promised dates have not been met though, even though there are some...
  • MattSuda
  • Spotify Star
  • 507 Views
  • 2 comments
  • 1 likes
  • location
  • Not An Issue
  • 507 Views
  • 2 comments
  • 1 votes

Spotify Artist: Playlist not showing

Hi, I'm an artist and my spotify shows all of my current music (which is good). The problem is, when I try to make a custom playlist for my followers to check out:#1- it's made under my spotify account name, not my artist name#2- it's not allowing me...

  • Regular
  • Hi, I'm an artist and my spotify shows all of my current music (which is good). The problem is, when I try to make a custom playlist for my followers to check out: #1- it's made under my spotify acc...
  • 8hd6yox9xcvr27o
  • Newbie
  • 7445 Views
  • 14 comments
  • 3 likes
  • Not An Issue
  • 7445 Views
  • 14 comments
  • 3 votes