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User menu items are not clickable on Linux

Not sure if "User menu" is the right name but it is the menu that contains "Settings", "Account", "Log Out", etc. If you try to click on any of those items in the menu the menu closes but nothing happens. This was reported over a year ago at https://...

  • Casual Listener
  • Not sure if "User menu" is the right name but it is the menu that contains "Settings", "Account", "Log Out", etc.   If you try to click on any of those items in the menu the menu closes but no...
  • Aimee_T
  • Roadie
  • 666 Views
  • 1 comments
  • 31 likes
  • Desktop
    Linux
  • Not An Issue
  • 666 Views
  • 1 comments
  • 31 votes

Local files Xbox one.

Hi I added a few days ago local files to my Playlist on the pc.And I can play them on the pc and smartphone.But on the Xbox I see the files but I can't play them.They are on the same network.Greets Ruben

  • Casual Listener
  • Hi I added a few days ago local files to my Playlist on the pc. And I can play them on the pc and smartphone. But on the Xbox I see the files but I can't play them. They are on the same network. ...
  • Masny_Ciapek
  • Visitor
  • 3075 Views
  • 9 comments
  • 36 likes
  • xbox
  • Not An Issue
  • 3075 Views
  • 9 comments
  • 36 votes

Songs keep skipping and pausing randomly

For the past month or so, spotify keeps pausing and skipping songs randomly without any logical pattern on my Samsung A5. The app will be closed, and phone screen locked, in my pocket, and the song will pause, then play, then skip a few, then pause a...

  • Casual Listener
  • For the past month or so, spotify keeps pausing and skipping songs randomly without any logical pattern on my Samsung A5. The app will be closed, and phone screen locked, in my pocket, and the song w...
  • Chris
  • Spotify
  • 13936 Views
  • 49 comments
  • 28 likes
  • Android
    Mobile
  • Not An Issue
  • 13936 Views
  • 49 comments
  • 28 votes

Local files wont cast to chromecast

When I'm listening to music in my spotify library and try to put on a song that was originally a local file Chromecast disconnects and I can't play it.I went through a lot of trouble to hook up my Chromecast for music to get better audio quality thro...

  • Casual Listener
  • When I'm listening to music in my spotify library and try to put on a song that was originally a local file Chromecast disconnects and I can't play it. I went through a lot of trouble to hook up my ...
  • JulianA_Bogota
  • Roadie
  • 1887 Views
  • 5 comments
  • 32 likes
  • andriod
    cast
    chromecast
    local files
  • Not An Issue
  • 1887 Views
  • 5 comments
  • 32 votes

Crossfade doesn't work when other device selected for playback

As stated when choosing to play on another device (i.e.. Yamaha Amp) crossfade doesn't work. Set it to Listen on this device (i.e..Phone,tablet) it works fine.

  • Casual Listener
  • As stated when choosing to play on another device (i.e.. Yamaha Amp) crossfade doesn't work. Set it to Listen on this device (i.e..Phone,tablet) it works fine.
  • JonnyQ
  • Newbie
  • 4718 Views
  • 14 comments
  • 36 likes
  • Android
    Hardware Partner
  • Not An Issue
  • 4718 Views
  • 14 comments
  • 36 votes

Parental Controls

Is Spotify now able to offer parental controls to prevent children accessing songs with explicit lyrics? I can see this idea was put forward by another user over one year ago so I would think it quite negligent of Spotify not to have addressed this i...

  • Casual Listener
  • Is Spotify now able to offer parental controls to prevent children accessing songs with explicit lyrics? I can see this idea was put forward by another user over one year ago so I would think it quit...
  • Alfredo
  • Roadie
  • 6790 Views
  • 1 comments
  • 26 likes
  • Not An Issue
  • 6790 Views
  • 1 comments
  • 26 votes

Podcasts, Daily Mixes on desktop app

Please prioritize the port to desktop of Podcasts and Daily Mixes. Thanks.

  • Casual Listener
  • Please prioritize the port to desktop of Podcasts and Daily Mixes. Thanks.
  • user-removed
  • Not applicable
  • 794 Views
  • 6 comments
  • 35 likes
  • Desktop
  • Not An Issue
  • 794 Views
  • 6 comments
  • 35 votes

384Khz still not working.

So I know ive posted this same issue 2 weeks ago, but for some reason my reply was not showing up and my thread was closed 7 hours ago do to no response. I even got the reply badge an the posted images are still in my account. So I really dont know w...

  • Regular
  • So I know ive posted this same issue 2 weeks ago, but for some reason my reply was not showing up and my thread was closed 7 hours ago do to no response. I even got the reply badge an the posted imag...
  • tmrxddd
  • Newbie
  • 10590 Views
  • 23 comments
  • 25 likes
  • bug
  • Not An Issue
  • 10590 Views
  • 23 comments
  • 25 votes

adding an album to playlist folder - have to enter playlist name manually

I’m using premium family, HONOR 7, Android 7 plus Samsung Galaxy Tab A (2016) Android 7 If you are adding a complete Album to a playlist folder by three dots … adding to playlist … navigate to target folder … press ‚new playlist‘ you will get the nam...

  • Casual Listener
  • I’m using premium family, HONOR 7, Android 7 plus Samsung Galaxy Tab A (2016) Android 7    If you are adding a complete Album to a playlist folder by three dots … adding to playlist … nav...
  • Alfredo
  • Roadie
  • 1278 Views
  • 8 comments
  • 20 likes
  • Not An Issue
  • 1278 Views
  • 8 comments
  • 20 votes

iOS 9 excessive battery drain

Device: iPhone 6 16GB, iPhone 5s 16GB Operating System Version: iOS 9.1/iOS 9.2 Spotify Version: 4.5.0.1332 Description: The iOS app drains the battery far too quickly! Even with offline playlists, flight mode enabled and no background app refresh, m...

  • Regular
  • Device: iPhone 6 16GB, iPhone 5s 16GB   Operating System Version: iOS 9.1/iOS 9.2   Spotify Version: 4.5.0.1332   Description: The iOS app drains the battery far too quickly! Eve...
  • QuiriniusGast
  • Roadie
  • 23314 Views
  • 77 comments
  • 36 likes
  • iOS
  • Not An Issue
  • 23314 Views
  • 77 comments
  • 36 votes

Spotify not playing when screen off

Hello, When the screen is going off (computer not even in sleep), the music just stop playing. It's kind of really annoying (and power consuming) if I have to have my screen always On (or move my mouse every time) just to listen to music... And the f...

  • Casual Listener
  • Hello,   When the screen is going off (computer not even in sleep), the music just stop playing. It's kind of really annoying (and power consuming) if I have to have my screen always On (or mo...
  • dwbattle
  • Newbie
  • 5804 Views
  • 6 comments
  • 36 likes
  • Windows
  • Not An Issue
  • 5804 Views
  • 6 comments
  • 36 votes

Driving Safety Dismiss Message - URGENT SAFETY CONCERN!

Hi, When connecting Spotify to my BMW iDrive (iPhone 7) via USB or Bluetooth, the BMW app automatically launches Spotify. Spotify then automatically opens a Driving Safety Dismiss Message on the phone which must be clicked before Spotify lets you pla...

  • Casual Listener
  • Hi,    When connecting Spotify to my BMW iDrive (iPhone 7) via USB or Bluetooth, the BMW app automatically launches Spotify.    Spotify then automatically opens a Dr...
  • lj889
  • Newbie
  • 3556 Views
  • 10 comments
  • 23 likes
  • I've got a lot of variety
    iDrive
    Safety Dismiss
  • Not An Issue
  • 3556 Views
  • 10 comments
  • 23 votes

Daily mix not showing on web app

I've noticed Spotify are rolling out the daily mix playlists. I can see them on my phone but I can't seem to find them on the web app (not desktop app - haven't checked to see if they are available there yet). Are they out already or are they even co...

  • Casual Listener
  • I've noticed Spotify are rolling out the daily mix playlists. I can see them on my phone but I can't seem to find them on the web app (not desktop app - haven't checked to see if they are available t...
  • tobsecret
  • Newbie
  • 6290 Views
  • 10 comments
  • 26 likes
  • Not An Issue
  • 6290 Views
  • 10 comments
  • 26 votes

Cannot use the Web Player from Internet Explorer 11

Lots of people reporting the same problem in the community here: https://community.spotify.com/t5/Desktop-Linux-Windows-Web-Player/Web-Player-not-working-on-IE/td-p/1949734 The issue is that rather than a player interface appearing a page is shown te...

  • Casual Listener
  • Lots of people reporting the same problem in the community here:   https://community.spotify.com/t5/Desktop-Linux-Windows-Web-Player/Web-Player-not-working-on-IE/td-p/1949734   The issu...
  • JuanSebastian
  • Roadie
  • 17426 Views
  • 61 comments
  • 20 likes
  • Web Player
  • Not An Issue
  • 17426 Views
  • 61 comments
  • 20 votes

Shuffle Play on playlists still sucks

Device: LG G4 Operating System Version: Android Spotify Version: 5.2.0.855 Description: Shuffle Play on playlists keeps repeating same group of songs, to where I am never able to hear more than 75% of songs on playlists keeps it keeps playing the sam...

  • Casual Listener
  • Device: LG G4   Operating System Version: Android   Spotify Version: 5.2.0.855   Description: Shuffle Play on playlists keeps repeating same group of songs, to where I am never a...
  • sagismo
  • Newbie
  • 4647 Views
  • 19 comments
  • 27 likes
  • Android
  • Not An Issue
  • 4647 Views
  • 19 comments
  • 27 votes

[Desktop][Browse] turn off digster ad autoplay

Hello, I am paying for a Premium account to not have an advertisements in Spotify. But when I hit Browse button, there is a huge DIGSTER banner with embeded video thats always starts to autoplay. Even when I have my music playing. How could You even ...

  • Casual Listener
  • Hello,   I am paying for a Premium account to not have an advertisements in Spotify. But when I hit Browse button, there is a huge DIGSTER banner with embeded video thats always starts to auto...
  • ninabastien
  • Newbie
  • 1967 Views
  • 32 comments
  • 26 likes
  • advertisement
    Browse
    Premium
  • Not An Issue
  • 1967 Views
  • 32 comments
  • 26 votes

BeoPlay A9 not supported anymore?

After trying everything to get Spotify connect working again on my BeoPlay A9 I saw it simply isn't being supported anymore (https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/002/page/1/thread-id/50566). Leaving me with an expensiv...

  • Music Fan
  • After trying everything to get Spotify connect working again on my BeoPlay A9 I saw it simply isn't being supported anymore (https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/002/p...
  • JuanSebastian
  • Roadie
  • 2033 Views
  • 1 comments
  • 16 likes
  • Hardware Partner
  • Not An Issue
  • 2033 Views
  • 1 comments
  • 16 votes

Spotify on Apple iWatch 3

So it seems that there is no spotify application for the iwatch 3 as stand alone streaming with just the cellular connected watch.... a) if and when will spotify create this?b) considering transfering to apple music because apple music will stream to...

  • Casual Listener
  • So it seems that there is no spotify application for the iwatch 3 as stand alone streaming with just the cellular connected watch....   a) if and when will spotify create this? b) considering...
  • MattSuda
  • Spotify Star
  • 13334 Views
  • 5 comments
  • 17 likes
  • Not An Issue
  • 13334 Views
  • 5 comments
  • 17 votes

Playlists overriding Crossfade Settings

Was there a new "feature" rolled out that allows playlist creators to override the local crossfade settings? I'm noticing sporadic, platform independent (iOS, FireTV, Windows) playlists which include 5 or 10 second crossfades.

  • Casual Listener
  • Was there a new "feature" rolled out that allows playlist creators to override the local crossfade settings? I'm noticing sporadic, platform independent (iOS, FireTV, Windows) playlists which in...
  • xeode
  • Casual Listener
  • 9455 Views
  • 8 comments
  • 15 likes
  • Crossfade
  • Not An Issue
  • 9455 Views
  • 8 comments
  • 15 votes

Removed features: Popular Playlists with Artist in them and Where Is This Artist Popular?

This annoys me to no end, since I used this all the time.Before you could click an artists name, then their "about" and you'd see where they had the most listeners and in what popular playlists they'd be found.And now those are gone. Why?

  • Casual Listener
  • This annoys me to no end, since I used this all the time. Before you could click an artists name, then their "about" and you'd see where they had the most listeners and in what popular playlists the...
  • Hubo
  • Spotify Star
  • 1920 Views
  • 13 comments
  • 18 likes
  • Desktop
    Mac
    Web Player
    Windows
  • Not An Issue
  • 1920 Views
  • 13 comments
  • 18 votes

Env: prod